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Memphis Boat Center
1920 Watson St, Memphis, TN 38111, United States
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Memphis Boat Center
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Da
Review №1

This is the third boat that I have purchased from the Memphis Boat Center. The sales team (Emily/Hart) made it a special day by surprising the family as the boat was delivered sooner than expected. They had the boat in the showroom, with our lake song playing when we walked in and the entire MBC crew was there to greet us. It was a special memory that my kids will remember forever. We love being a part of the Memphis Boat Center family!

Ro
Review №2

It would be nice if they offered a military discount I understand they still get 5 stars .

Al
Review №3

We love our new Axis boat! Thank you Hart for being so helpful and patient through our boat purchasing process. Being first time boat owners, we had many questions and the staff at Memphis Boat was extremely knowledgeable and courteous each time we needed to make contact with questions. Jonas is the man to go to for your wake boarding and surfing needs. The girls love their new board. Im sure we will be back soon to look at surf boards.Thank you Memphis Boat for such a great experience!!

Br
Review №4

We had a great experience with these guys. Hart Robinson did a great job of being truthful and not just saying whatever I wanted to hear just to make a sale! We feel great about our sales experience from Memphis Boat Center and would highly recommend them to anyone shopping for a boat!! Hart thanks for all your help! My wife and kids cant wait to get on the water!

Gr
Review №5

MBC is the name in Memphis boating. The sales team of Jonas and Emily made me feel at home during my boat purchase. Walked me through the finance part of owning the boat I’ve dreamed of.

Ma
Review №6

Needed a a trailer in a short period of time, and they had it ready even sooner than their estimate! Courteous and helpful staff. Totally satisfied!

Th
Review №7

Had a fantastic experience! I bought my first boat from Memphis Boat Center in the 90s, and looking forward to warmer weather with this one!! Hart has been at this a long time, and he surpassed expectations making sure we were happy!

Br
Review №8

Always nice. Great service department. Hart has always taken care of me

Ty
Review №9

Service so great, I came back for more. Purchased my first and my second boat from MBC. Jonas and Emily are fantastic sales persons. Being new to the boating world, Hart was gracious enough to throw in some jackets, fenders, and an anchor. The maintance crew always took their time when performing work on the boats. Due to a physical disability, I was struggling to enter and exit the boat. Hart had a staircase fabricated so that I wouldn’t have to rely on others to get in and out. You’ll realize that you’re family really quick after getting a boat here.

Dr
Review №10

Cooper was very nice. The service staff were well informed and everyone treated us like we were the number 1 customer. So, we bought a boat.

Do
Review №11

Great helpful staff. I order boat parts from there all the time. Alex and Emily are a pleasure to deal with for all your boating needs.

Du
Review №12

Great salesman Jonas.

De
Review №13

I needed to sell my boat and dealt with Hart Robinson to do so. In my opinion he was knowledgeable, and fair with the price he gave me and he was very easy to work with. My experience with Memphis Boat Center was a very positive one and I would definitely recommend them.

Jo
Review №14

Tried to purchase a trailer from this facility, talked to Alex in sales. He was very helpful and informative, he definitely went out of his way to answer any questions I had. Unfortunately his boss Cooper got involved when I was questioning some of the hidden fees. An extra 3% for credit card purchases over $1000.00 and $150 for paperwork. No where does it say they charge an extra 3% for credit card purchases on there website. Then Cooper demanded I pay cash and would not take a credit card after he called me a scammer. Very poor customer service on his end, insulted a customer. I did not mind paying cash but I was not getting the cash price. Unfortunately they lost a sale due to this. So I have decided to purchase the trailer from Venture directly for $500 cheaper. FYI YOU CAN PURCHASE VENTURE TRAILERS DIRECT SAVE THE TIME AND MONEY. I would not recommend this store.

Th
Review №15

I recently went in to Memphis Boat Center to inquire about purchasing a boat. The staff was extremely helpful in describing the different boats and options. Once I had described what I would be using my boat for and where, they were able to suggest a boat that would best fit my needs. The boat arrived and after Hart and his team checked it out thoroughly and installed a few additional options it was ready to go. A great experience from beginning to end. I recommend Memphis Boat Center without hesitation.

Ca
Review №16

Great experience working with Hart and his team. You won’t find more knowledgeable people that treat you as family. If you want the best deal on a boat, these guys are the place to get it. Give Hart a call, it’s worth your time and money. You won’t be disappointed.

Ro
Review №17

One of the best decisions I have ever made. Amazing experience & got to see everything close up. Would definitely recommend to anyone visiting

ro
Review №18

Jonas sold me a really good boat trailer fror a great price, he also pre tripped it for me by checking tire pressures an lug nuts being a new trailer. He also had it staged out front ready to roll.I would have given 5 stars but the boss went to Baylor university, lol.

Ch
Review №19

My husband and I just bought our first boat with the help of Hart & Jonas. Since this was our first go around with buying a boat, we wanted to buy something used but safe/reliable for our family of 5. We found a boat on their website that fit our budget and sent an email inquiry. We got a response from hart within an hour or two (on a Sunday, when they were closed) and we went to take a look two days later. The boat was exactly like it was pictured and we left an hour and a half later with it. The staff made everything so easy for us (including Alex who volunteered to put YouTube slime videos on the overhead tv for our restless 3 kids). Great experience and would do business with them again. We’ve since taken the boat on the water and can’t wait to spend our first summer boating with our girls.

Ch
Review №20

These guys are great … best service in town. Great staff and they all know their stuff too. Over the years I’ve purchased paddle boards, wake surf boards … you name it. Even a hydraulic boat lift that has made my “weekend warrior” boating experiences considerably easier! The annual service on my boat is always thorough and I’ve never felt like they were trying to sell me unnecessary work. The Memphis Boat Center is a great example of why we need more family-owned small businesses in our world!

Al
Review №21

We recently bought a boat from Boat Center and couldnt have asked for a better experience! The staff is very knowledgeable and answered all of our questions. I have been in multiple times to buy boat equipment and they have an excellent selection of products and can help me find just what I am looking for. Highly recommend Memphis Boat Center to anyone looking for a quality boat buying experience.

Mi
Review №22

I am considering purchasing a new boat, and was looking at comparisons on YouTube. I stumbled across these guys doing a comparison between an Alumacraft and a Tracker. The sales guy advised that they sold Alumacraft and did say that he was biased. (Why it is a 3 star review and not 1) However, they showed examples in the water of the stability of the boats and it was evident that he was not putting as much weight on the edges of the Tracker as he was the Alumacraft. They also showed side by side comparisons of the two from launch and riding to full speed where it was evident by the wake and how the boats were performing in the water that the Alumacraft was trimmed out and the Tracker was not. I have no allegiance to either brand, and have never owned either one, but these tests were misleading. If hes going to falsify these things with video evidence, what is he going to say in person? You should delete the video. Its incriminating.

jo
Review №23

Best customer service ever! Jeanie is great and makes things happen! And Jeff did a very good job at fixing the problem with my motor! Great Service and Great People!! They never disappoint! Thanks guys!!

Me
Review №24

Memphis boat center has beat my expectations with there great team and services. Enrique is one of the best assets they have. He has gone above and beyond to answer questions and help with any and everything we have needed. (Hart you better keep him around) lol.

Fr
Review №25

Ever since owning a high end boat, I’ve depended on the team at MBC to take care of em. They’ve never let me down. A boat is not something you want just anyone to handle. For service, gear or parts your money is well spent on the expertise and reliable staff there.

Ma
Review №26

This boat center treats you with a great personal touch and family feeling. Been ordering parts here for years and never any issues, if one came up they handled it in professional and timely manner(mainly back order). Parts counter very knowledgeable about boating parts and accessories. Thanks for all the diligence.Shout out for Alex and Emily.

Ka
Review №27

Busy place with a good reputation for skilled Craftsman. They are a bit slow but very thorough. We purchased a used motor for a pontoon boat 4 years ago and it is still getting us around the lake. Memphis Boat Center is where quality is King.

Me
Review №28

We had the best experience with Enrique and his team. I asked A LOT of questions throughout the two week process (we live in Nashville and had to make arrangements to get to Memphis), but Enrique answered them all and treated us like family every step of the way. I couldnt have asked for a better experience buying our first boat! We will definitely be back when were ready for an upgrade!

Jo
Review №29

I AM COMPLETELY SATISFIED WITH LEXI FROM THE PARTS DEPARTMENT, SHE HAS GONE OUT OF HER WAY TO HELP ME WITH LOCATING PARTS FOR MY UPCOMING WINTER PROJECT.. I HAVE TRIED LOOKING FOR THEM MYSELF ONLINE WITH NO LUCK AND EVEN CALLED ONE OTHER COMPANY AND WAS TOLD I WOULD GET A RETURN CALL THAT NEVER CAME! LEXI WAS READY TO HELP ME RIGHT FROM THE START I AM VERY IMPRESSED.. KEEP UP THE GOOD WORK LEXI!!

ka
Review №30

Hay everybody these are a good group of guys bought 35 foot trailer for my four winns 328 vista cruiser price was fair, trailer was prepped and ready for me when I got there, chuck n tn

Br
Review №31

Did not buy a boat from them, but I asked about a used boat and they were very honest in all the repairs it needed. It saved me from a 5 hr drive and it is very much appreciated.

Za
Review №32

The guys at Memphis Boat Center are the best. They have the absolute best customer service around. The sales team and service departments are top notch they all go the extra mile to make sure you have the best boat buying experience. I would highly recommend the Boat Center to anyone in the market for a new boat.

Sc
Review №33

Thank you Memphis Boat Center!!!I just got my boat back from you and can not be more pleased. My boat has not been in for several years and needed many small things done.Jeanie did a great job over seeing what needed me to be done and discussing my options every step of the way. The guys working on the boat were careful to explain, show and answer my questionsIn the end, I felt like I was not over-sold, and got exactly what I needed.Thank you for a great experience

Ke
Review №34

The easiest Ive ever spent $80k and had fun doing so! Friendly and knowledgeable staff. Would gladly deal with Memphis boat center again!

ro
Review №35

Had an excellent purchasing experience.

Ad
Review №36

Fantastic customer service with every visit and phone call! Enrique and the team at the Memphis Boat Center has helped me quite a bit with researching boats. Everyone there is super-knowledgeable and they all seem to really enjoy what they do.

Fr
Review №37

Top Notch customer service! Great group of guys, always willing to help! Hart even took the time, in the middle of the work day, to take me to the lake just to show me the ins and outs of loading/unloading the boat!

Mi
Review №38

Hart, Enrique, Cooper---everyone I dealt with top notch. Very knowledgeable, fair, and very easy to deal with. Would highly recommend. Thanks for making it easy

Jo
Review №39

Reasonable prices, exceptional service, and very nice folks! Hart, Cooper, and the crew do a great job. They came highly recommended and now I can see why. We bought our wakeboard boat from Memphis Boat and the process was very smooth and easy.

Ke
Review №40

Good sales staff.Not pushy, willing to show you around and answer questions.

ky
Review №41

After driving 7 Hours and renting a hotel, I learned the condition of the boat I was coming to purchase was severely misrepresented. It was described as being in mint condition, and upon arriving to Memphis boat center, I was advised it was “solid.” Nothing could have been further from the truth.In short, after an investment of $500 and travel expenses all I was told was “sorry.“ I found the boat to be filthy, dry rotted seats, dry rotted speakers, rust, scratches, smelled of mildew And missing emblems. If this is your definition of “mint” condition, than this is the place for you.To represent your product as something that it is not so severely, is nothing short of abhorrent. Not to mention, I told them on the phone I was driving seven hours one-way.I asked them if there was anything they would be willing to do to make this situation right, and I was told “sorry.”

Je
Review №42

We purchased our first leisure boat from Memphis Boat Center last year. We had a few rough patches with the boat and everyone at Memphis Boat Center was terrific. They are honest, professional and easy to deal with. Highly recommend them!

Ry
Review №43

You can not go wrong with these guys! You will not get a better level of service nor quality boat then what Memphis Boat Center offers. We bought a 2013 Four Winns June of 2013 and Rob and Hart stayed late for us so we could come do all the paper work and pick up our dream boat. Two years later we have moved to East TN and they still stay in contact with us and invite us the different events and customer appreciation day. No matter where I am when the day comes I will travel to Memphis Boat Center to get our next boat.

Ro
Review №44

An all around great experience. Not only will the staff at Memphis Boat Center help you find your dream boat, but they have a passion for the overall experience that is unparalleled by any other. Looking forward to joining the Boat Center family really soon.

Se
Review №45

Respectful and courteous employees! Intuitive and polite salesmen! Comprehensive and timely mechanics! Overall an outstanding business!

Ji
Review №46

MBC is the best business for all your boating needs. Customer service is hands down the best I have ever experienced. The staff will go out of their way to make sure you are taken care of. Many times I have contacted a staff member (Enrique) at night or on the weekends and he never hesitates to respond. Whether you are buying a boat, servicing a boat, or buying accessories you need to check out MBC. Once you are part of the family, you always will be. I will not buy another boat from another place.

Ca
Review №47

We recently bought a new boat from Cooper Robinson. Cooper and the team at MBC were courteous, knowledgeable and professional. Due to electrical problems on our car we were unable to haul our boat. Cooper promptly offered to trailer our boat with his own car to our lake in MS. Cooper and his team exemplify what true customer service is and clearly went above and beyond! We are loving our new boat and highly recommend Cooper and the MBC team!

Pa
Review №48

We just purchased our first tri-toon and it came from Memphis Boat Center. Going in we met Cooper Robinson and I must say dealing with Cooper was a pleasure. We told him about our family and what we expected to be doing. He showed us an Avalon, a beautiful boat with 150 motor. After discussing with all family members, we called Cooper to let him know we wanted the boat and he held it for over three weeks before we went back and put down a deposit. We were with impressed with the entire MBC team. None of them seemed to rush us or cut us off with the many questions we had. Every employee was knowledgeable, courteous and respectful. We are very pleased with our new boat and would recommend this dealership to anyone.

Da
Review №49

I drove down from St. Louis to purchase my boat from Memphis Boat Center in January 2016. I got a great deal and I was treated with respect and was made to feel like a very valuable customer instead of dollar signs. Hands down the best customer service I have ever had anywhere. I dealt with Hart Robinson for the sales portion and Cooper Robinson for completing all of the required paperwork. The service manager spent loads of time showing and explaining all of the options on my boat with me before delivery. I had scheduled in advance with them to be at the dealership on a Saturday just before they opened and as I was getting out of my truck, the service manager pulled into the parking lot pulling my new boat. He went in extra early to take my new boat to the river for water testing to ensure it was ship-shape and ready to be delivered to the customer (me) (IN JANUARY. Yes, it was COLD) when the dealership opened that morning. Unfortunately for these guys, I absolutely love my new boat and may never need to buy another one in my lifetime, but if I do, Ill again make the journey to Memphis to buy it from MBC. I highly recommend these guys!!

Ja
Review №50

Have always exceeded my expectations! Wonderful service and sales teams. I cant say enough about what a great group of people they are.

Mi
Review №51

Hart and his crew are great! Always a pleasure working with them.

Gr
Review №52

Great guys. Knowledgeable staff. My family loves the boat we bought from memphis boat center

Gr
Review №53

Just took ownership of my new boat from Memphis Boat Center and couldnt be happier. I worked with Hart Robinson remotely through emails as i didnt live in the Memphis area and was looking for a specific make and model. Hart was able to answer all of my questions and even make recommendations for lodging when i came to test drive and finalize the paperwork. Their staff were very proffesional and courtious and both Hart and Cooper Robinson went well above and beyond in accommodating my schedule for delivery and adding special attention to extra details to earn my 5 star rating. I highly recommend Memphis Boat Center for any or all your boating needs.

Cu
Review №54

I have been buying boats from The Boat Center for the past 20 years. First class all the way!!!

Ru
Review №55

I got a Malibu 21 VLX about a year ago. I have been super excited with the boat and the service I have received from the Boat Center. Hart always takes care of his customers!

Ma
Review №56

Great experience purchasing our boat thanks to Cooper Robinson!!!

Bo
Review №57

Great family run business - best sales and service anywhere! Highly Recommend.

Ho
Review №58

Purchased a boat....from start to finish, received excellent service, would recommend buying from these guys, they got it together! Thank you Memphis Boat Center

Ni
Review №59

Slow service, it took over a month to even look at my boat all 3 times I have been there.2 different times for winterization/summerization they left my perko switches on and ruined batteries.

Da
Review №60

Great sale and service departments and they even have wonderful pro shop to get you going wakeboarding and surfing.

Be
Review №61

I purchased a new boat this year from Hart and company. It was an excellent experience that I would highly recommend to any that are even considering a new or used purchase. You will be treated with respect and given a great deal.I brought the boat in for service and to add an OEM tower. Once again, the MBC showed their professionalism. Jeanies team in the service department are true craftsmen. Even when the tower was shipped with two pieces missing, they went out of their way to provide loaners from a showroom boat, so that I would not have to do without for a weekend of boating.It is wonderful to find this type of service in todays world. I have not written a review to date, but I wanted to share this experience for those looking for a boat purchase or boat service. You will not find better.CDR B.J. Moore

Sh
Review №62

Very awesome boats, good competitive prices

Ch
Review №63

Great people to work with!

Mi
Review №64

I would avoid this dealership entirely. They cheated me and will never get my or my friends business again!!!!! I called with my concern and they refused to work with me.

Ma
Review №65

I searched long and hard before buying my Malibu 23 LSV at Memphis boat center and Im sure glad I ended up purchasing from them. They dont just sell you a boat, they make sure you and your family get the most out of it. I wouldnt be nearly as happy with any other boat or any other dealership.

Ch
Review №66

Nice selection of new boats

Jo
Review №67

Work related

Da
Review №68

WOW

Information
100 Photos
68 Comments
4.7 Rating
  • Address:1920 Watson St, Memphis, TN 38111, United States
  • Site:http://memphisboatcenter.com/
  • Phone:+1 901-744-4444
Categories
  • Boat dealer
  • Boat trailer dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:11AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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