Polite and professional service. Getting it ready for the water!

Very professional and Patrick did a fantastic job taking care of my boat while getting summarized.He truly loves boats and educating his clients. Great guy!!! Will not take my boat anywhere else!

From the day I bought my boat from them I have had nothing but problems. None of the paper work matched the day I showed up to pick the boat up. Then I have had numerous problems with my motor that have not been fixed even though I have warranty on everything

Great parts department great service and fair price

Great guys ordered parts and they had them the next time

Purchased a fuel hose for an outboard motor and went to return it still sealed in the factory package and they would not let me return it. Their policy is no returns no exceptions. I could understand if it were a special ordered product or custom product but not a stock item that is literally right there on the shelf and not allowing a return is ridiculous.On top of that the price of the fuel hose was 2 to 3 times that of anywhere else. Beware if you purchase any parts that there is no return and obviously they don’t make you aware of that on the front end.

Bad business practice. Poor customer service by Bill. Your receipt means nothing if you need to return something. It states no electrical and no special orders can be returned. We tried to return an item that was purchased for “just in case needed” so that we would have the part. We never opened the box, the part was fine on the boat. So we tried to take it back and they would not give us our money back. Bill showed a sign on the wall behind him about returns, we were going by the receipt. Bill, never said anything about return policy and we specifically said to him that we were purchasing just in case needed because we were going to Heber Springs from Memphis to check out a boat . Don’t expect to get your money back. Bill said they only give money back if they order the wrong part. Bad business.

Worst experience of my life

Took my boat there to have it rewired, they added a few other parts including a ignition switch as well. Two weeks later and a bill over $600, I had to go behind them and recrimp some wires coming off the solenoid that had came out. After that I started it up and fuel was pouring from the fuel hose that they didnt tighten the clamp on, and on top of that the new switch wouldnt shut the motor off. Remember all this is after Ive paid over $600. I took the boat back hoping to get a quick turnaround, but after two weeks I called and they still havent gotten to it. So I leave work on my lunch break and go get my boat and the explanation I get is, weve been busy selling new boats. What that have to do with me, I still dont know to this day. My first time going there and my last time. This may sound like a made up story, but I promise its the truth. I shouldve fought to get my money back but I figured itll be a waste of time. This place is a total ripoff.

Had just what I needed at a great price

Could not get any help

Best boat dealer in the midsouth area!

Solid Place high prices

Not very knowledgeable,a little pricey for what they carry.

The worst customer service I have ever seen!!!!!I drop my boat off to get service a mont an a half went by before getting it winterized. So I picked my boat up an took it to Southaven marineWhere they did a excellent job. I would not take a remote control boat there!!!!

Best place to go for all your boating needs.

Great guys there to help you with your questions and choice for purchasing a boat.

The worst experience I have had anywhere. I took my boat there wanting a specific repair done. They did every other repair they could to run the labor bill up. The problem was never fixed. They left my fuel line off. They did not tighten the thermostat housing. They ran my battery’s dead. Do not recommend them for any mechanic service.

Fantastic service. Had what I needed and got to it right away. Would definitely go back.

If I could give zero stars i would. We put Money down on a boat a week ahead and made plans with them to pick it up. Made it through about 5 hours of our drive and got a call that someone else bought that boat and they didn’t have anymore. We went and got our money back and watched someone drive off with the boat we had paid for. Their Fix was to offer us $60 to pay for gas or we could order one and drive the 12 hour round trip again. We took our money elseware and the dealer at the next place had a driver meet us half way back home so we didn’t have to drive all the way to them and took $1200 off the price. Just all around a bad experience and a lot of wasted time.

Was great people there. Treatment was excellent.

They have taken good care of me

Good place and very helpful people

Family oriented establishment that cares for the customer, would buy a boat from them anytime!

Best fiberglass repair in Midsouth.Experienced tech does superior and timely repairs

Counce Marine is a very professional company. Great customer service!

Done ✅

My husband worked for Tandy . We still buy all our parts from counce. Wonderful people an service

Wasn’t a very good experience.

Very Nice bunch of people

The salesman was really nice and very helpful

They have great service and products

Very nice honest people

Very helpful.

The service was great and timely

Nice and helpful

Large selection of boats

Boaters beware

Super Biem