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Wiley Imports
3763 Old Getwell Rd, Memphis, TN 38118, United States
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Wiley Imports
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T
Review №1

It is the worst repair in the world. I paid $3395 in total to fix my car. But they didnt fix it at all, and they were cheating me. They showed me a bill only without real repair.First, they charged me $260 for a new battery. But they didnt replace it (the same old battery). The battery was dead after one month & a half. When I called them; they said that maybe someone stole your cars battery & replaced it!!!!!!!!!. The second time when I called them; they were yelling!!!!!!!!!! on me.Second, I paid $1500 to fix the body and bumper. I BOUGHT ALL PARTS for that. They put some parts only, and the other parts were disappeared (missing), and they didnt do anything for the body.Third, they exploited me because I am an International student. I DID NOT believe that happened here in the US!!!!!!!!!!. I trusted all people here.

Wi
Review №2

Amazing work good costumer service and some times they wont have parts but almost never i realy like costumer service

Te
Review №3

Good place to buy parts but just slow.

Mi
Review №4

Worst experience ever! I spent $3000 on body and suspension parts from Wiley Imports after closer examination at the shop my mechanic noticed Wiley Imports sold me parts that they labeled to be driver side but they where all passenger side. Clearly a inhouse mistake. They took no responsibility for there mistake. Called and was told that they couldnt do anything to reimburse me the$290 in parts because its been 30 days even tho this was clearly a issue with incompitant staff.

Sh
Review №5

Absolute worst customer service I have ever experienced.Would not recommend.

Ma
Review №6

Great salvage yard. Friendly staff.

Ga
Review №7

Wonderful experience at Wileys Imports... courteous staff, repairs in a timely manner, fair pricing. Will definitely return and recommend. Garry.

Ra
Review №8

Lots of used Mercedes parts and nice people too.

Wm
Review №9

Mr. Davis is an ethically motivated people person first and a business man second who is not motivated by greed which is why you can feel confident that you will get generous and honest care for your vehicle from a professional mechanic with decades of combined national and international experience. Those priceless values of generous, honest care and diversified experience are not reflected in what youre getting in all of his service fees. Any service quality is as only good as the person doing the work.

Ca
Review №10

Rude as hell. Very unprofessional.

Ed
Review №11

It was a terrible experience I will never do business with them again.

Ja
Review №12

These guys are used car parts hustlers. One employee quoted me a price and when I went in another employee tried to up the price by a hundred dollars. Then when I got the part and installed it, it was bad. No refund or exchange. These guys are just out to take your money and don’t care how they get it.

de
Review №13

Great service from David, took care me on my jaguar

Ke
Review №14

Take your business eslewhere . These guys don’t know what the heck they’re doing .

ال
Review №15

Great place for Mercedes-Benz

Da
Review №16

Great place to get used inexpensive car parts call ahead they take them off and have them ready for u quick and easy

Mo
Review №17

AMAZING SERVICE. QUICK AND EASY. I went in one day and got the EXACT part I needed an even found an amazing car to purchase!! Amazing costumer service!!!

Al
Review №18

Great ppl especially Mick Thank u guys.

Ob
Review №19

A great place to go if you need parts to put on your self or if you need them to. They can install them for you.

Jo
Review №20

Able to get the parts for my Mercedes.

De
Review №21

1st time visited and the people was very polite and friendly. And got brought a car on the same day!!!

te
Review №22

They take care of my car. Prices are good. They are the best

Li
Review №23

My vehicle had an emergency repair in Alabama as I was trying to drive home to NW AR. The check engine light started flashing again as I neared Memphis. Once in Arkansas, I pulled into the next exit and looked on my phone for a mechanic. Mr. Davis said he would be happy to take a look, and he quickly determined that the previous repair had not held. My truck would need a major repair. He drove me 9 miles back to the interstate in pouring rain so I could get a motel room and arrange for my husband to collect me. The next day he was out looking for the parts needed to fix the problem. The cost of the repair was in line with what other places charge, but his service and caring attitude are above and beyond.

Di
Review №24

Poor customer service, drove 40 miles for a part they said they had and when I arrived, the didnt have the part or any vehicles matching what I needed. Would not recommend.

Wi
Review №25

Gentlemen that helped me was extremely friendly & helpful. Part I needed was in stock and was pulled quickly. Would recommend and use again.

Ja
Review №26

Great place to shop for those hard to find parts . great selection of cars .found the headlight i needed for my 08 Honda CR-V .I should have come here first .Thanks for ur service .

Ma
Review №27

Hard to find but worth the search!!!

MA
Review №28

GREAT SERVICE as ALWAYS!!!THEY WERE Short Handed but the WAIT WASNT Extremely LONG!!!

Ju
Review №29

Serpentine Belt broke on me and I made it to a truck stop off the I-40. Was looking for mechanics and came across Davis Automotive, LLC. Called and spoke to his assistant and said he was in Memphis, but he would call me and see what was going on. Talked to him on the phone. He was able to get the belt and meet me at the truckstop. Found another issue and fixed that as well as the main issue. Cost wise, parts and labor were reasonable. (William) Davis and his assistant were pleasant and were very helpful and informative. I was on my way in about 3 hours. Thanks again guys! Highly recommended.

Ra
Review №30

Great place to get parts reasonable prices

Fr
Review №31

Liars and thieves. Wouldn’t let them work on my lawnmower.

Sa
Review №32

Cheap prices on great cars, they do a lot of different services. They get the job done fast, haven’t been to a different car shop in 10 years!

th
Review №33

The best auto parts in memphis, great service and great cars for sale, seems like they accomodate all auto needs. very kind folks and welcoming atmosphere.

Ta
Review №34

So I was finally able to get a hold if sonesom to ask then why is it that when I dropped my car off for a simple diagnostic for my car running hot that when I get my car back it will not go anywhere when you press on the gas. The guy placed me on hold, cane back and talked over me basically said they didnt do anything but look and a water leak but the fact still remains that Ive never had teasmiseiont issues, when I brought them my car I could drive it, and I get the car back and then I cant drive it ? I feel like I was take advantage of because im a minority female but I can assure you I will make sure MY story is heard. FYI I have purchased used parts from them is the past with no problem but my exierexper this time was horrific .I will be reporting them and if the news will listen Ill be letting Andy wise know as well .

Da
Review №35

Great service. Found the part I need quickly!

Ja
Review №36

Great group of guys and has always done great work on my car

St
Review №37

Very rude. Waste of time driving there

Al
Review №38

Best mechanics, 30 years experience with Mercedes Benz.... They also have used parts for all makes and models foreign and domestic...

ro
Review №39

Gave a really great deal on 3 parts I needed for my car!

De
Review №40

Seem to be very accurate,on finding the issues with your car.

St
Review №41

Friendly mechanic. Some prices seem to be reasonable, but oil changes are too high. Lot of returns, especially with the cars he sells.

Le
Review №42

Best mechanics around very affordable

Pi
Review №43

European used car parts and service

T
Review №44

Friendly and inviting atmosphere...great customer service

Ba
Review №45

They have the Best parts for our Mercedes.

Ni
Review №46

For all your Mercedes work

Su
Review №47

I called to find an antenna after reading the statement on their website wherein they claim that if they dont have the part, they will get it new at a discount to you. I was told they didnt have it, and Id have to go to a dealership.

Na
Review №48

These people are so rude I bought a transmission installed it in the car and obviously it didn’t work for me to be on here Call them and told them the problem and he refused to give me my money back if you guys want to save a headache don’t go there I won’t even give these people one star

be
Review №49

Absolutely the nicest people, helpful and honest.

La
Review №50

Nicr

ze
Review №51

Owner of this establishment is Iranian Hustler stay away from this business

Th
Review №52

Great place.

St
Review №53

Just not impressed..

jo
Review №54

Its a long wait

im
Review №55

Great customer service

Ta
Review №56

Crooked people!

Ro
Review №57

Disorganized

Mo
Review №58

All Benz parts & maintenance

Ju
Review №59

Prices too high

Information
100 Photos
59 Comments
4 Rating
  • Address:3763 Old Getwell Rd, Memphis, TN 38118, United States
  • Site:http://wileyimports.com/
  • Phone:+1 901-362-3081
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
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