user
Michaels
851 S White Station Rd, Memphis, TN 38117, United States
Appearance
Michaels

Comments
Ne
Review β„–1

Usually has what I need. This time I went for card stock and liked the sunflower 🌻 decorations. Ended up buying a sunflower 🌻 candle.

Ka
Review β„–2

Who doesnt love Michaels!? The app is great, you can find products in stock and where to find them in the store and coupons. The coupons kill me, they always have great savings. The store is always tidy and cahiers are always quick to come help when the lines start to get long.

Cu
Review β„–3

I like Michaels. Great prices, great selection. The staff is a little underwhelming. They must be pretty bored... Ha but theyre nice most of the time. Good store.

Ac
Review β„–4

It has a vast variety for creating.πŸ’―

De
Review β„–5

Great place for an aspiring diy person. Love crafting. Reminds me of summer camps and art class.

Ka
Review β„–6

Went in for a few items. Was able to get what I wanted although shelves were not stocked.

an
Review β„–7

Ive never had a bad experience until recently. Asked about an item and received an attitude instead. Good thing my cashier was nice and tried to be helpful. Good thing I dont always need help from an employee. Other than that its a great place to shop.

MI
Review β„–8

Good place they close 20 mins before time

At
Review β„–9

I worked at this store for 5/years...and l still purchase items l need for my art...but today l was personally offended by manger named Jill...l use a personal shopping cart for security/ l have bad knees/ and so l wont pick up the Covid-19 virus ...she came down the aisle asking me did l need help, l said no but thank you for asking, then several minutes later she asked me is that your straw hat! I said yes but its made of paper, then l asked her why are you asking, and she responded oh l am just asking! I responded ok l am not a thief she then walked away! Unbelievable when l worked there we never followed or walk up to any customer...they have security cameras so look at your monitors...

la
Review β„–10

I love shopping at Michaels. I got just about all my wedding items for a excillent price

Ju
Review β„–11

Pretty nice Michaels! Id say its comparable to just about every other Michaels that Ive been to. I stopped in today looking for miniatures for a D&D campaign that Im about to be a DM for. They didnt have what I was looking for, but they DID have lots of dragons. Lol, so if youre looking for dragon miniatures, this is a good site for you.Check it out.

Di
Review β„–12

O My God I found so many deals in there today. Mt frie d asked me to come with her to get some frames. I got Blessed. πŸ˜†πŸ€£

Sh
Review β„–13

Love michael you can find everything you looking for.

Jo
Review β„–14

Great experience I had bought googly eyes and hot glue

Ap
Review β„–15

Fast, friendly, and accurate service. Ive started a small crafting business and Im happy to have found a reliable source to help keep me properly stocked.

nu
Review β„–16

Michaels is your typical big box craft store. Make sure if you need to buy a bunch of stuff over a couple of days or weeks that you use a coupon. You can usually get a 40% off or 50% off coupon though its mobile app. I always wait until they are doing the BIG sales at the custom frame shop, if you wait a week or two they always have 40%, 50%, 55% and sometimes 60% OFF custom framing orders. Great deals and beautiful framing.

Br
Review β„–17

If you think masks are bs don’t bother going every product is overpriced employees are rude hobby lobby employees are polite and helpful and no mask needed

Ke
Review β„–18

The only Michaels near me, decent as far as big box craft stores go. v helpful staff when you cant find stuff.

Li
Review β„–19

Always an adventure visiting Michaels. They have some many great things to see. This visit I found everything I went in to get plus a couple of deals.πŸ‘

Mi
Review β„–20

My favorite spot😘 When Im doing crafts made this lovely bracelet.

Me
Review β„–21

Store didnt have any rhinestones, but they had everything else

Sh
Review β„–22

Low prices. Friendly staff. Great inventory.

Za
Review β„–23

They need more cashiers. Other than that nice selection pretty good prices

Ca
Review β„–24

Had all I needed and knew where to get the rest.

Cl
Review β„–25

They didnt have what I wanted but they did have something similar.

Wi
Review β„–26

Great place friendly people

la
Review β„–27

I was looking for Iron-on letters for my Husband. But no luck. I Was told to check out Hobby Lobby. My Husband found them there. Yay πŸ™Œ.

Do
Review β„–28

I usually love michaels but today I had a bad experience. There was a customer at the register and a lady in front of me. A older lady came from the back and told the lady in front of me that she will take her on two. Afterwards she look at me and started acting as if shes moving baskets. And that was after she looked me in my face. I had one item. I try not to make everything a race issue but I believe this was. Im really big on customer service and will no longer shop at this location.

Ni
Review β„–29

I have been shopping at this store for about 2 years now as it id close to my home. Never had any issues other than long waits to checkout. My last visit would be my last. The assosiates were very rude offered no assistance when i asked for product information and i over heard two of them talking about another customer using racial slurs describing her. Il never shop here ahain.

El
Review β„–30

Checkout awkward and not enough registers open. Had terrible experience with online order. Placed order showing in stock and then received word it was out of stock. Took 10 days for them to release authorization against my card. Never order on line again. Michaels never addresses these problems. They dont care.

CE
Review β„–31

Asian young lady working the front counter had a horrible attitude. Im assuming it was the end of her shift. I came to pick up Christmas decorations. Left completely out of the Christmas spirit. If you dont like people then dont get a job working with the public. Simple

An
Review β„–32

I love Michaels but this location was not in good condition. The store was filthy and kind of looked like they were going out of business. Things were unorganized and couldnt find prices for a few things. We left without purchasing anything.

Ro
Review β„–33

They have a lot of crafts and art 🎨 supplies. I found the tee shirt we needed.

Na
Review β„–34

The supplies i needed seemed picked through but good customer service fast checkout

Ms
Review β„–35

Didnt have what I needed and couldnt get help to get the Brothers label maker I wanted out the glass case so I left...

Ca
Review β„–36

They always have what I need and the coupons are very helpful

su
Review β„–37

Great bargains. The sales associate was extremely helpful.

Li
Review β„–38

Love this place ❀

Ch
Review β„–39

We found exactly what we went in for. I wish the shelves would have been less bare, but I got what I needed.

Mz
Review β„–40

I absolutely love this store! Its always clean and organized. The staff is very helpful and engaging. I always find what I am looking for and I get new ideas every shopping trip.

wi
Review β„–41

Very clean and good customer service.

Sh
Review β„–42

The store employees here have always been very courteous and professional. They are knowledgeable of their store and are always willing to stop and assist whenever I visit. This is my favorite Michaels!

an
Review β„–43

Best place to start a hobbies,

Ca
Review β„–44

Looking for Halloween decorations and didnt see anything but Ill keep checking back.

I
Review β„–45

Good customer service. Clean store.

Pr
Review β„–46

Nice and clean store, but wish they had a floral arranger there...no one around

Je
Review β„–47

Line was very long but they where getting customers out in a timely manner. Shelves where out of allot of stuff due to sale Im sure. Just wish they had more items available for Christmas

De
Review β„–48

I love my shopping experience at Michaels. Great deals, discounts, and lots of great merchandise. Love Them.

Ly
Review β„–49

I was delighted to get such a wonderful discount on all the items I purchased. I used the coupon that was emailed to me to receive 20% off all regular priced items plus their seasonal items were 60% off. Those are the shipping trips I like!

Ja
Review β„–50

Sales lady Jill went out of her way to find our product of which only one was left.

Pr
Review β„–51

Placed an order online, got it delivered to the store, waited 5 days, checked tracking and it was delivered 2 days before I went to pick it up. No call, no notification via email, nothing...so I go to the store to pick up anyway(because they didnt answer the phone)...they cant find it...was told to come back later(no way)...they finally located it after they actually LOOKED for my name...smfh!!! I will give them credit though, the store is always clean and smells nice.

Ba
Review β„–52

This place is HUGE! Has everything to be creative!

Ca
Review β„–53

They had the exact 24x36 frame I was looking for and on sale! The workers were kind and friendly.

Ke
Review β„–54

Same great store but the line wrapped around the store. Not a place I want to be during a pandemic.

Be
Review β„–55

Great Place for all your craft needs

Ja
Review β„–56

Great location...the staff is nice and if they don’t have an item on site they willingly work with other locations to assist.

Jo
Review β„–57

Location makes it very convenient. They seem to be understocked in some departments lately.

ca
Review β„–58

Nice place to shop when doing hobbies. Prices seem a little to high for low quality products.

Ce
Review β„–59

Great place for craft supplies. Efficient service

Ne
Review β„–60

This place can be a little pricey, but they have good BOGO and seasonal sales. Not a huge selection like Hobby Lobby, but have the general stuff youll need.

Ma
Review β„–61

I absolutely love coming here everyone who works here are so friendly and so sweet they make it such a pleasant experience

Ge
Review β„–62

Gotta love their photo frames of all sizes

Ri
Review β„–63

Great service.

Ko
Review β„–64

I like this location it has plenty of parking spaces for people to park. And the staff is always friendly and helpful. I would recommend this location to anyone who is interested in crafting.

No
Review β„–65

Went shopping and found a lot of stuff that I needed 4 supplies I got exactly what I wanted got a 20% discount on top great day for me thank you Michael

Pa
Review β„–66

You can usually meet your hobby needs from art supplies to needle crafts. Lots of how to books and video.

As
Review β„–67

Its ok. The one in Texas actually has alot more ready made jewelry, fun 2,3 and $4 bins and unique headbands. The one here does not. Also, not alot of stickers for scrapbooking.

Su
Review β„–68

Great place to find items for your craft projects. Large selection of artificial flowers.

Sh
Review β„–69

Favorite arts and craft store!!!

Mi
Review β„–70

Great place to shop

Ca
Review β„–71

Great service. Lines moved quickly.

By
Review β„–72

Michaels is Awesome πŸ‘ŒπŸ‘β™₯️!

JO
Review β„–73

The line is always soooooooooooo long.

L.
Review β„–74

I love Michaels! There is always something to catch your eye. The staff is helpful & friendly.

Lo
Review β„–75

Cashier was very helpful

Ka
Review β„–76

Love it. This was my first visit. Found what I needed.

De
Review β„–77

Had everything I needed to create this Beautiful photo frame!!

Ti
Review β„–78

Long line but plenty of cashiers so the line moved very swiftly.

Pa
Review β„–79

I love the prices and you have so much to see I just love this place ❀️

Fe
Review β„–80

Love this store. I have just got into acrylic painting.

Lo
Review β„–81

The store is organized and well stocked. The employees are amazing,friendly and helpful. Ms. Shanon taught Art class this summer and she has a beautiful technique for working with children of all behavioral and medical needs. My granddaughter is deaf and Ms. Shanon treated her with such respect. The store deserves a 10 rate. Thank You

Ke
Review β„–82

Great finds

L.
Review β„–83

If you do not love this store, you are a rock. I want everything!

Ty
Review β„–84

Always out of stuff & long line. Nice employees.

Mi
Review β„–85

I rated a 1 star due to me making my purchase online, products were in stock, received the confirmation that my merchandise was ready for pick-up and when I got to the store the next day, waited in line 15/20 minutes they didnt have my purchase and had sold out of the product!

Ta
Review β„–86

So many beautiful jewelry making items!

Te
Review β„–87

This place overall is a 5 star but they NEVER have shirts stocked! If there is always a sale they should always have backstop of shirts. The staff is friendly too😊

Ni
Review β„–88

Delightful place for diverse crafting supplies.

La
Review β„–89

Rudest employees ever....even when I complained the manager had to shush the employee and was just as rude. I will never ever go to Michaels again. Ever. I was appalled at the way I was spoken to. I have never experienced such horrific customer service in my entire life.

la
Review β„–90

One of my favorite craft store

Tr
Review β„–91

Love this place

Ti
Review β„–92

Line was extremely long. It seems they should have had more cashiers working on the weekend during the holiday season

Ta
Review β„–93

I love this store

L.
Review β„–94

They have art supplies and who doesnt love art supplies, but maybe trolls. Do not be a troll!

Ti
Review β„–95

I love my Chakra beads there Essential to me.

Ra
Review β„–96

Nice selection of strung jewelry, pendants and findings for jewelry making.

me
Review β„–97

Everyone is so nice. Lots of arts and crafts. Great sales! Use your coupons for better deals. Excellent customer service.

ni
Review β„–98

Everything you could want in a craft store

Ka
Review β„–99

Not a vast amount of sewing notions

Ju
Review β„–100

Employees observing mask protocol and store is trying to keep to social distancing. They had multiple cashiers during a busy time.Stock is pretty good considering issues during this time.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:851 S White Station Rd, Memphis, TN 38117, United States
  • Site:http://locations.michaels.com/tn/memphis/3738/
  • Phone:+1 901-762-0117
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:10AM–7PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Similar organizations