Txcellent experience. The salesman at the Aveues store in Viera, Kevin thouroughly explain all the working of the bed and the benefits of each . Let us try and asjust our comfort level and the service we recieved was exceptional. Would hoghly recommend the store to anyone needing a bed.
Great experience. We were very relaxed and at ease. The price wasvery good and the service outstanding.
Purchased a mattress with adjustable frame. Frame was defective couldnt adjust legs, sent out a technician twice couldnt fix it . Sleep number informed me to contact Leggett and Platt that sleep number doesnt stand behind the frames. I was confused since i purchased it from Sleep number, paid sleep number . I told them that they should fix or give me another base, they sold me a defective base. They refused, kept directing me to Leggett and Platt. I even spoke to a supervisor at Sleep number, she also told me the same.This was in May, its august and I am still trying to get a new frame or get mine fixed. I am now working with Leggett and Platt and my credit card company. i have put a dispute in for defective merchandise. I am so disappointed in this company, i had such high hopes. And i love my bed i just wish i could sleep on it correctly without a broken base.
The experience began beautifully. We even attempted to purchase a very expensive bed, but our debit card limit wouldnt allow it. So, we went back the next day to purchase the same bed by check. For some reason (be it computer/corporate glitch or lack of knowledge by salesperson), we, once again, failed to purchase this bed. We left, exhausted and irritated. 2 days later, we happened to be in Orlando and came across another Sleep Number store. Even though the sale was over, this store honored the discount and we purchased our bed.
Kevin was GREAT!! He explained everything so knew exactly what I was getting. Everyone there was very helpful and made sure I got the right mattress for me.
Pandemic shopping: We owned a Sleep Number in an RV we once had, so there was no doubt that we wanted Sleep Number when our current regular mattress wore out. I priced the components online and when the second round of Covid relief money turned up on our bank account, I called the local store to see if there was any need to go to the store physically. There wasnt. The purchase was completed over the phone. The sales person made everything easy and set up our delivery. The delivery includes taking away our old mattress. There was no pressure for us to upgrade to things we didnt need or want. A pleasant experience.
Very helpful and lots of good information. Had our new ile 360 smart bed for 2 weeks and Love It!!! Thanks to Dina M for all her help..
After a few nights I was able to find my perfect number 45 and I am getting better rest and less restlessness trying to get comfortable like I used to do in our old bed.We got the split top and I just love that freedom to raise my head up while my husbands side stays down.Best bed ever fits all of our needs for a wonderful nights rest!
Kevin was wonderful, made us feel very comfortable in the environment, answered all our questions.
Kevin was knowlegable and helpful and looking forward to my delivery.
Wed been wanting to investigate a SLEEP NUMBER BED and finally stopped in a couple of weeks ago after picking up Take Out due to this Virus. Dina was great. Answered all our questions with such patience. It took til this week to complete the purchase as we wanted to find a new home for our pristine Tempurpedic Bed which simply did not work for us and we also had to unfreeze our Credit Files which turned out to be a challenge due to the heavy internet traffic. Dina was just great through it all and I look forward to recommending Dina and your Store.
Great experience. Our sales manager was patient, knowledgeable and made the purchase seamless. She represented the company and herself in such a great manner.
Great place to buy your last bed ever, Kevin was a great help. Super friendly, and very knowledgable. Helped us get the perfect fit.
Experience was like buying a used carStore salesman was not only constantly up selling but completely incompetent on computer and getting order correct. Then spent 4 days and many hour on phone trying to sort his mistakes out. Finally had to just completely had to cancel order. Never then had to fight for another 2 days and hours on phone to get billing off my credit!Don’t make same mistake don’t buy here!!!!!!
This was the closest store to Vero beach Fl. Very nice store the workers there were very knowledgeable about the product. Not pushy at all and they did a great job working with you helping you to understand the bed and all that it can help you with.
Kevin made us feel very informed and comfortable. He was very knowledgeable about the beds and we loved that it showed us where we needed support.
Great staff, very helpful Deon was the best!
We just received our I8 sleep number bed 2 days ago. So far best sleep ever. We worked with Jeremy during this selection process and what a great experience!!! I started “looking” for a new bed about 2 months before I purchased and Jeremy was great explaining all the features to me and very patient and NOT pushy.I visited the store several times before I bought and Jeremy kept me informed of all the specials that were offered and for the money I couldn’t resist. The delivery went exactly as explained, no problems and the delivery men took our old bed away.I highly recommended the Viera Showroom. Jeremy did a super job and I will recommend them to anyone I talk to.Thanks sleep numberDonna B
Staff was awesome! Answered all our questions. Made us feel very comfortable, no pressure. I believe his name was Joshua.
The sales lady I had was very knowledgeable. I had my adjustable bed frame set up on Saturday and delivery guys were good also
Everything went smooth
Nice bed until it breaks. Mine lasted about a year and air pump went dead. Still under warranty, but they sent me a replacement part that was broken. First pump took 3 days to ship, but didn’t work. Second one took a week to send. I’ll update if that works, but had to buy air mattress from Wal Mart instead of using $10 grand bed.Don’t waste your money like I did. Zero customer service if and when it breaks. Izzy, the manager was rude and hung up on me. What great service! Buyer beware as the product is good until it breaks; customer service is quite pathetic.
Enjoyed testing the sleep number beds. Very cool and comfortable.
We have bought several expensive beds from the Viera store. My husbands side of the bed has completely sunk, and he called the service for help, and he ended up collapsing the whole bed with there help. I have a bad back, with bad hips, so the service department after messing up, called the Viera store and simply asked for us to borrow a pump until we got the new one that we had to pay for, even though it is under warranty, and they said NO.After over eight thousand dollars spent, and after screw ups on there part the Viera store absolutely refused to help there customer.Thank you for your kindness!! It was the warranty department that called you ( Viera) to ask for help for a few days, and you said no!
Love my sleep number bed.Picked up some pillows.Loving the sleep number classic pillow.
My wife and I have not yet received our Sleep Number bed set recently purchased at the Viera store, however, we were impressed with the customer service received from Justin, who provided us with the many great features information for the Sleep Number bed style weve chosen. We are looking forward to receive our bed and begin enjoying restful sleeping nights. Thank you Justin!
Good sale price. Excited for delivery on September 22. Salesman was very knowledgeable and good to work with.
After visiting several mattress stores I was completely confused! Kevin took the time to explain the how, what, and whys of bedding! Looking forward to this weeks delivery!
Jeremy was Very Helpful in finding Us the Best Bed. He was Very Knowledgeable about the Products and listened to our Needs.
Nice friendly staff. Great best but you pay a premium...best beds though.
This provides the best comfort of any mattress I have tried. Previously had an expensive Tempurpedic mattress which wasn’t as comfortable as this. Found my favorite Sleep number which for me is 35 and hubby 75. That showed me why it is hard for a couple to come to agreement on a mattress and how firm or soft they want. No longer do I wake up from a hurting hip or leg. Best buy ever. Also doesn’t make you hot like the Tempurpedic
Wonderful working with Dina; she was not pushy to sell anything, gave me the information i asked for and let me take time to make a decision.
One word....Expensive. Will not be around in the future without extensive price reductions.
Can’t even review ANYTHING from the store because we could not get ONE employee to help us. would rather drive to orlando then give commission to these wastes of space.
Very nice staff on hand.
I have never heard so much Hog wash tech stuff in my life about a Bed? 999 is a gimic, if you buy your looking at an avg of 5000 bucks
Glad we stopped in for a second opinion. Juston and Eileen were very helpful.
Really good customers service
Great Quality
Very good
Ok
Love it