Awesome! They went above and beyond to find the part i was looking for. Very knowledgeable folks in there. Clean and well stocked. You really feel like they care!
This place is by far the best mechanic automotive shop in all of Melbournethis might not be the biggest but it is the most honest I strongly suggest that you try this establishment
Must say I appreciate the counter employees at this store, they are very knowledgeable about parts. Their people skills are amazing! The willingness to help the customer is awesome they go out of their way to make sure the customer is happy! Astonishing service is proved!!! Will be doing business with them again. Thanks guys/girls.
Came in the store this morning, and spoke to mark and Amanda. They both are wonderful. Very knowledgeable not just about part but in cars in general. Was a pleasant experience this morning.
I needed a backtap tool to repair my motorcycle sparkplug hole and the lady at the desk not only knew what it was but ordered one for me and now several days later Im screwing my sparkplug in as we speak. Thanks Napa.
Every person is very nice and very friendly here. They are always reasonable, dont charge too much, Bred, Tim They are like my friends. I highly recommend them.
I was able to find parts actually made in Japan! Its more difficult than it sounds. Helpful people and good selection of consumables as well.
Awesome friendly, very knowledgeable and helpful. @ Melbourne store and
I ordered online and when I picked my order up at the store none of the sales people were wearing face masks. They wont follow CDC guidelines so they dont care about keeping their customers safe from COVID. I will take my business elsewhere. Im disappointed because their parts and prices are good, but I wont risk my health.
Just wanted to let everybody that looks on NAPA site understand that the sales people are top notch and the everything that Napa sells is very top quality and if theres something wrong or something not right they always addressed the issue immediately
Mark was awesome he was able to find just what I needed and I’m extremely happy with my experience with him even though there was no nitrile gloves
Best parts house in melbourne!
They were very friendly and very helpful and funny
Jeff and the staff there are EXCELLENT! They go the extra mile for their customers and keep them on the road.
Not this past Friday but the Friday before, 09/20/2019, I had an awesome experience with this team around 345-4PM. I feel it necessary to call out this time and date because the two gentlemen helped me out more than I can be thankful for, deserve recognition and I cant remember their names. I will continue to bring my business here, not only because of the product for which I am very impressed with but also because of the kind of people and business they run, thank you so much !!!
Great guy fast service had a blowout and needed a replacement put on in and out in 15 minutes
Brittany was the best help I’ve received in a longtime which exceeded my expectations of what a parts store could offer. She’s truly mangerment minded & beyond helpful, friendly and also knowledgeable of what the customer is needing. I’d like to see her running a store of her own...u don’t find people like her that cares about the customers these days! She’s Golden!! 5star service!!!
Smart staff, always have a solution.
Great staff, very helpful with great selection.
Wanted platinum oil filter but they did not have what I wanted but had a great substitute and gave me a discount. Friendly guys and very helpful!!!
Got new windshield wipers, the people are super nice, and the lady who installed our wipers was great
Nice little spot. They take their time and help you find the right part, i needed a very weird one and they came through. Earned my business and ill send anyone there.
The man at the register had a real attitude problem I pretty much use only Napa parts and he was the reason im gonna go elsewhere
Old fashion quality service
These guys are total LIFESAVERS! I was that guy who needed a part right before close on a Sunday...gave them a call and rushed over. They had the part already off the shelf and waiting for me, even took off the core charge right away since Id brought them what they needed. Even took a second to unbolt a part that I wouldve otherwise left bolted on and been kicking myself for leaving. Super nice to talk to the guys and look forward to buying from them in the future. A++++!!
So much better than AutoZone or Advanced Auto parts!! These guys actually know their stuff.
We were in Melbourne for my daughters softball tournament and the van was overheating and the guys were so helpful in helping me solve the problem. Great old school service. Thanks to all the guys here.
Expert staff. Quality parts.
The crew they have there working is the bomb !!! Carmen the manger been around and knows his stuff and always a big help !!
Always have what you need and if they dont they will find it for you. Even if its a competitor! Always friendly and helpful associates there to help.
Great service. Friendly staff. Knowledgable and helpful. Well stocked with the parts Ive needed.
They deliver. Always have the parts. Great employees
Good place to get in and out quickly with whatever car oriented part you may need..
Old school quality service and parts. Truly experienced counter men who actually know a thing or two about cars, and wholl go out of their way to get you the right parts the 1st time.
Edit: Accidentally reviewed the auto parts store, and meant to review Sonnys next to them
Always very helpful staff.
Nice place to go have tires done.and very friendly aperfears
Clean environment, helpful and friendly staff.
Fast friendly service and good prices
Good people got what I needed no problems
I was helped by Carmine and recieved fast and friendly service. Will be returning for future car needs.
The owner is greedy. And prices are high.
Very helpful and shop next door was great
Great helpful amazing employees
Fast & professional .... Good experience
Great prices and good People.
Great staff, knowledgeable and great warranties.
Great plat very helpful!
Best place to buy parts
Has the studs I cant find any where else
Good parts
Great service
Parts you can count on.
Great
Sometimes ignored. Well, Im a foreigner, so I cant help it!