Replaced six house and two chassis batteries in our RV. They did a great job of carefully removing the old and installing the new, cleaning terminals and making adjustments for the best fit. Extremely pleased with the quality of their work, attention to detail and pricing.

Great customer service. They are professional and knowledgeable.

You sent me on a wild goose chase! You emailed me that the battery I ordered and PAID for was ready to pick up at the Medford store. That wasnt the truth at all! I have driven 50 miles through traffic, so far, to get the battery. Now I am told I will have to wait and come back once again to get the battery. Not a very happy customer!

They had the batteries for my digital camera. Good to go. Nice Employee.

Great customer service Had product I needed,

I wish I could put a negative star. I used to shop here but no longer will as they are not in compliance with the mask mandate and are putting the public at risk. Non of their employees were wearing masks and when asked why we, “I don’t want to “ was their reply. Reported to the county for this irresponsible and selfish neglect of the law and public health! 😡

Battery Plus has always had what I was looking for. Great customer service

I love their batterys I use to replace my battery in my key fob twice a month from Nissan went to battery plus and I bought a battery for life 4 yrs later I had to change it and the staff there were very pleasant/helpful. And it took me only 5 minutes. It was awsome..

Travis. And (sorry I dont remember your names.) The 2 ladies that are at this location are extremely helpful. The one lady had to call and find me 2 more batteries and stayed on top of it, called me as soon as they came in and knowing it was a long drive for me had no problem holding them a couple days. travis made all the connection I needed and all 3 had my back when another very not nice customer cussed and yelled at me for having an allergy attack and had to step away and remove my face covering to catch my breath and breath. That understanding was amazing. Had fun chatting with them and when I again need a specialist battery I will be calling this store.

Tell you that they recycle batteries but neglect to tell you they charge for it!

Staff was friendly and helpful. Phone repair went great. Staff is very knowledgeable.

They know there stuff. Very helpfull

Guy I had today was good. Quick to help out and knowledgeable and honest. The reason for my poor rating is that very few workers had masks on nor was it enforced for other customers. Will not be returning.

Staff went above and beyond to make sure our battery was fully charged and all our needs were taken care of.

They are great! Justin was extremely helpful and took it to challenge to help fix my Note 8. He even refused my tip I tried to leave him.Now the why... I have a Note 8 I thought was dead. All it would do is flash the startup screen so I assumed the battery wasnt charging. They put it on their equipment and saw it was indeed taking a small charge, so they left it for 15 minutes to trickle charge at an amp until it finally pulled enough charge to turn on. They charged me nothing for the diagnostic and saved me the $69.99 I was ready to pay for the new battery. Ill be going there for all my battery needs. You have a customer for life. Thanks Justin and everyone else that was there rooting my phone on!

Fast service. Polite & Friendly service! I wish all my shopping experiences were this positive! Very Happy!

The battery I needed for my laptop was in stock and ordering online was simple and also saved me 10% by doing so.

IPhone 7 battery replacement: great service, friendly staff, good pricing. A note - the technician for iPhones doesnt arrive until 10am, so make a note if scheduling a morning appointment. Schedule online and you get 10% discount.

I had my note 10 plus screen repaired here. Fast, quality service. This is the nicest phone Ive ever had, so I was nervous about having it repaired by someone other than Samsung. But the repair was fast and flawless.Great communication and quality customer care. The store was busy, but i still felt like they took all the time i needed. Would 100% recommend and send my friends here.

Can in for new key fobs. And they had the fobs shell for my truck and saved me a lot of $.

The guy lied three times. Said battery had 60 month warranty. Only 48. Said battery was 300 327 with core . They dont even know how to properly test deep cycles. They need a smart charger because the employees dont know batterys

I looked all over for those little flat batteries for my GDs toys but was not going to pay the $4.50 per battery charged at most stores. BPB had 12 packs with a price of $1.50 each. For as busy as they were the service was very satisfactory.

It is nice to get a discount for ordering online for pickup. Somehow, finding the order in the stock room seems to trouble the staff. Seem to have most battery types though, reasonably priced.

Fair prices and good parking

Always helpful staff! This is the main reason I keep coming back! Your staff is the best anywhere!

A little pricy but great service and very professional! Other stores can learn how to treat their customers from this place!

They were helpful, courteous and fast. They were great about honoring the warranty on my battery.

Staff was friendly, fast and knowledgeable.

The guys at batteries plus were amazingly helpful! No one in town could help me with my keys for my car and they were right on it. Got my key fixed and Im on the way home in less then 10 mins. U guys rock!

Loved they installed battery.

I bought high dollar batteries for diesel pickup they had gold posts and I called to see whether the warranty was still good and they only were for 36 months not worth it at all terrible

Wide selection of batteries and light bulbs. Great customer service too!

Easy and fast! Found what I needed on line, drove up, the employee refunded my core and brought out the new battery in a minute. NICE

Very kind staff. One helped out a woman in need that I know during the fire evacuations. So compassionate and professional.

I was lied to I was told a battery was in stock when it was not, wasted a 30 mile trip

They were standoffish at first. I brought my fob in that I purchased July 31st. It only worked a couple weeks. I brought it in to have it looked at and was accused that it was the original. The lady was very rude. She pointed at the #1 on the back of it and said it was not theres. She said the battery was dead and charged me for it.

Fast service. Kind staff. Good pricing. Quality work.

Friendly, helpful, completed the project exactly when promised, & quality of work is outstanding! my phone works so much better now & is much prettier! Also, the price is right!

Went in to pick up the bulb I ordered online. There were a few people there, so I browsed around while waiting. They have an excellent supply of light bulbs and other various items. I received a discount for ordering online, so that was a PLUS as well! When it was my turn, the salesman promptly got my bulb. I asked that he let me see the color since that was important to me, and he did. It was just exactly what I wanted. Very happy and intend to return! MANY THANKS!

I brought in my beeper for my car. For only $10, they opened it up and replaced the battery. It was all very fast, easy, and cheap!

Prompt service & the staff knows their stuff.

They tried to charge me nearly twice the cost of the battery to install it in my truck remote. Only AFTER they offered to install it and took my remote apart did they mention the cost. I had to ask if I could just purchase the battery. So I got my remote back in pieces and found that one of the tabs was broken when it got taken apart. Im 2/2 on bad experiences in this store now.

Shopping online and pickup at curb was smooth and easy. Most important factor was that the battery I needed quickly was in-stock and available for pickup the next day.

I wish more stores cared about their customers as much as Batteries Plus Bulbs, they are amazing. I cant remember the last time when I had this kind of customer service, Brett and the other gentleman were absolutely wonderful, I will be back . Im so grateful you are here. Have a wonderful holiday.Tina Flaherty

Great price for a good product and i could pick it up instead of waiting for delivery

Ordered online for 10% discount. Picked up in store, quick and easy!

Very fast and friendly service at a reasonable price.

I came in with a dying Gameboy Advance SP battery and neither employee nor I were sure theyd have a replacement. They did. It works fantastically. 10/10 would recommend.

The gentleman that help me was rude. Accused me of wrecking the battery that I only had for a couple months. My orginal battery last 4 years for my kids electric cars the battery they sell last 2 months and they pick and choose whether they will warranty. Last time Ill shop there!

The older blonde you have working for you there has to be the most rude and unprofessional person i have encountered in a long time. She said her name was Anette but I dont know if she was lying to me or not. I went to the back to ask someone i spoke with on the phone earlier in the day about a question I had. When we were done discussing this person came outside and said f*** off! As I was driving away. This has to be one of the worst customer service experiences I ever had. Oh and by the way masks are mandated inside stores now and by tge employees and she was not wearing one.

I have come to this store many times and I’ve always had the best customer service. Adam is amazing helping you find what you need and takes the time to explain. I recommend this place for all your battery needs and phone service

Very helpful people.

Always consistent in help and stock. Decent prices and every time I come in it seems like you added another service to your costumers.

Scheduled an app to change the cracked screen on my iPhone 6S online. The process of dropping off and getting my phone returned all fixed was a total of one hour! Great customer service and super fast which was convenient. Also got a 10% discount for scheduling online, will definitely be a returning customer!

Found a battery that I couldnt find anywhere else. Good price, convenient location and great staff

Batteries Plus is a great place for cell phone repairs, aside from everything and anything, battery related! They have excellent prices on cell phone repairs, including full LCD screen replacement! Theyve got the best selection of high lumens flashlights to meet every need. Light bulbs galore too! Its hard to not get lost in this little store, exploring all of the awesome little gadgets too! Great customer service is always theyre top priority. I hope you enjoy your visit to this store as much as I do!

The guys and girls at Batteries Plus our intuitive and are fun Probably because the understand what theyre doing

Whenever we need a random battery, these guys ALWAYS have it. An easy, quick errand complete.

I went to battery plus in medford oregon to have a battery replace in my watch about 4pm on a tuesday, when i got home i noticed that the watch was not working, so, the next morning i took it back about 10am to check it and the man told me that that watch wad bad. i asked for a refund on the battery and he declined. so the moral of the story is I got the shaft and a loss of $12.00. AND BUYER BEWARE OF THIS STORE IN MEDFORD OREGON, 3599 Crater Lake Hwy Medford, OR 97504.

To say this place as great customer service would be an understatement. I walked in, was helped immediately to find the battery I needed for a desk clock, then they put the battery in the clock, then taped the package back up, and finally put a desk clock label on the back of the package. All of these things I would have done myself, but the fact that they did this for me just blew me away! Just phenomenal customer service!

I went in to have a battery replaced and it ended up being tricky to remove, replace and reconnect the new one I was grateful that Nathan and the young lady were persistent in figuring it out, getting the job done! It would have been really hard for me had they instead sent me home leaving me to figure it out myself. Thanks so much for a job well done!

Showed up an hour after they open (9am) to have a phone battery replaced Bret was awesome but told me didn’t have anyone repair techs till two hours later (11am) but would try to get some one in at ten was expecting a phone call at 10:30 so couldn’t leave my phone there. I left and came back at 10:35 and dropped the phone. There were 4 people now working. Was told it would be ready by 12:00 no later than 1:00pm and they would call when ready. I called them at 2:10pm and they said they were just booting it up. I had to get my kids at 2:30 so I went and got the phone at 3:00pm. Little disappointed in it taking 1hour and ten minutes longer than originally quoted. But it working like new and that’s what I paid for. Would of also been nice to have my batter status in setting back to 100% instead there is just a line now. Guess only apple can do that. Also would of had apple do it. was quoted 29.99 in apple store on the phone in upstate oregon but it would cost $30 in gas and $30 in battery to drive up there. It was $70 to just get it done. So $10 more to save drive time and a line in the battery status in setting. but that just me nit picking. Phone works with no problems had it for 4 days now so I’m happy. Would of been 5 stars if it would of been done at 1pm or earlier like they said.

Really expensive to fix my phone like I wanted they actually referred me to go somewhere else for everything that I wanted to get there but that being said it was good service for the info

They had exactly the battery I needed for my 2017 Samsung phone in stock. I ordered and paid online, and pickup was a breeze!

I have ordered batteries for tractor and riding lawnmower on line twice now and each time it has been a great experience. They let you know when the item will be ready to pick up and if it is smaller it will be at the counter waiting for you. We have also had a i phone screen replaced which worked out great. Keep up the good work.

Friendly staff, iPhone battery replacement done quickly.

I went to a box store to get an oven light and was informed they didnt carry them. Went to BPB and was immediately waited on and showed where they had the bulbs. The clerk said he needed another minute to confirm the bulb was what I needed, which it was. The price was LESS than half I previously paid at an appliance store.

This is where you can find unique batteries that you need. Plus they replace key fob batteries for you.

Although the place was busy when I arrived, the man gave me the time I needed, was professional, had my product ready, was fast and efficient.

The battery I needed for my motorcycle was in stock and ready for pickup within an hour. Order online for free local pickup and get 10% off!When I swung by to pick it up, the transaction took only a minute or so and I was out the door! The battery was a perfect match and works great!

Worst battery buying experience ever. Almost had to call the police. Attempted to buy an automotive battery online. Website said 20% off. Code did not work. Had to complain for an hour to get corporate to honor the 20% in store. I get to the crater lake medford store, I was given the wrong replacement battery even though corporate explained explicitly what I needed to an employee named Michael. I had to take a half day off today to go get the correct one. I was understandably upset. Instead of acknowledging a mistake had been made, I was told im lucky Im getting a battery at all. I told them to give my money back, cash. They couldnt. I said give me a battery then. Michael then had a melt down. Screaming in my face. Cursing, even started calling my mother names. Not kidding. Almost called the cops. Michael slid a 42 pound battery across the floor and nearly broke my toe. Complained to corporate, here, the BBB and filed an online police report. Contacting the franchise owner as well. Michael is about 59 140 pounds. Black hair black goatee. Resembles a triggered weasel and probably is gonna hear about this at his next performance review. Good job mike. Truly unbelievable.

So my Mercury Sable LS 2005, the battery was on the brink of death, to the point where it almost wouldnt turn the car over. Having been previously recommended to this company as they have a local franchise here in Medford, OR where I am located, I went on-line, found battery for my specific model and make, purchased it with the in-store installation as my choice when completing the purchase. On their website, literally on every page right under their menu selection on the top of the page, says Free installation on car batteries. After placing the order, I called the local franchise location I was ordering my battery to, spoke to a gentlemen who told me they saw my order on their screen and to come on in to get it install. As I hung up with them, I received my email saying Your order is complete and ready for your installation now email.I barely got my vehicle to turn over knowing this was most likely my last time starting the car on this battery. I got to their location and was greeted with a quite unprofessional employee. I showed them my order is ready paper I printed and they told me that they never said on the phone that my order was ready and called me a liar. When I asked for a refund, they told me that it will take 3-10 days, this angered me as I just spent all my funds till next payday on the battery from this company. They proceeded to tell me they dont even have the battery in stock and when i asked if they could give a jump as they have car jumpers right there, they told me no and the manager was just sitting in the back looking at me and laughing at my frustration. I was left with no item i purchased, no money back, and no jump to leave their parking lot. I am so angry, disappointed and truthfully blown away at the level of professionalism, the lack of management and especially at the customer service. I will never go, nor will I recommend this company to anyone ever again! BEWARE!

They were fast, efficient, and gave me great advise on how to make my battery last longer.

Easy on-line ordering and a lot less expensive than other quotes

The guy was very helpful, went above and beyond to fix my sons phone.

Great service 👏

Clerk up sold me a more expensive battery when I went in for a less expensive one, the battery he sold me didnt fit and had to sell me the one I came for in the first place. Nice try...... 😔

Stopped in to have a key fob repaired. Travis took it apart and cleaned it. Works fine now. No Charge ! Thanks for the help Travis.

Friendly staff, quick and excellent repair on my iPhone cracked screen.

Good selection, great customer service.

Decent service and selection

Called Bret about a Battery and explained to him over the phone and he knew exactly what battery I was talking about. He even delivered the battery. The price was about $40.00 or $50.00 cheaper than anywhere else. I will recommend Batteries plus Bulbs to anyone I talk to.

We purchased a battery jump charger for starting a car. Got it home and could not charge it beyond 25%. Tried three different ways we brought it back to the Medford store and was told they could not take the defective unit back. We had to deal with the manufacturer directly. We will never deal with this chain again. They obviously dont back their defective products they just sell them

I thought maybe the place was to small to have what I needed. But every time they have the special battery that I need. Change out phone, fob, and watch batteries also. Good place to go to test batteries too.

One of the guys Is a wrestler and since I am also a wrestler he took great care of me

The salesman was fantastic! He educated me on the correct battery for my Fit Bit Zip and a digital scale I brought in. I ended up replacing the batteries I originally purchased on line to the upgraded batteries to last longer in my device. I appreciate his knowledge and passing that knowledge onto me.I have always had only the best experience at the Medford Oregon Batterys Plus store

It was great. They replaced my Galaxy S6 battery and fixed my large 6 volt flashlight. Very happy and very satisfied.

THIS ISTHE SECOND TIME I HAVE BEEN THERE TO BUY BULBS AND ARE EVEN MORE IMPRESSED WITH THEIR EXPERTISE AND THEIR COURTESY AND TIME SPENT IN MAKING SURE THEY HAVE PROVIDED ME WITH BEST REPLACEMENT POSSIBLE! I I THEREFORE HIGHLY RECOMMEND THEM FOR ANYTHING THAT HAS TO DO WITH BATTERIES AND BULBS.

About a month ago I ordered a FOB for my car because it was not currently in stock. Said it would take about a week. 2+ weeks later I had not heard so went there again. The gentleman who helped me before said he wasnt sure what happened but would investigate and call me. Late called and it was apparently discontinued and neither he nor I was notified.As a business owner myself i understand things happen. But, not only was it discontinued the price was $131 more. Again I understand, and it was ordered.After about a week it came in and I again went there. A different man helped or attempted to help me. After several tries and 2 calls to the company he was unable to make it work. Again, as a business owner i understaand. He said I would have to come back the next day and try again. I agreed.The issue came when I asked why I had to pay $15 for shipping since it is an item normally in stock and I was not told I would be paying for shipping and I was not quoted the shipping cost when told the additional cost. I agree $15 will not break my company or yours but CUSTOMER SERVICE goes a long way.The young man seemed to be upset about my question. He then repeatedly told me to calm down mam. I explained that I was not upset but I just did not feel it was right especially do to the issues leading up to today. He kept saying that and did not even offer to check into it. I then asked for my money back. He attempted to give me the additional $146 that I paid this day but not the additional $56 I paid previously. I told him he owed me the additional which he did give me but while doing so told a co worker to not talk to him until he was done with me. He was obviously upset and continued to tell me to cal down. I was not even talking. I the told him I was not upset and if I was he would definitely know it.Now I am upset. I feel very disrespected, feel there was no CUSTOMER service, and feel he was rude to me and his co worker in front of me.As a business owner i get asked frequently who to go to for services that you offer. I have done a lot of business with you myself which is why I went to you in the first place even though others had it cheaper. I am sorry to say that has now changed. I only asked he get a lesson in CUSTOMER service.COSE # 40UJFFVRHGNorene

Purchased online for in store pickup. Arrived at store 2 hours later they couldnt find my order. Finally found it on their computer which they said was malfunctioning due to recent update. Clerk failed repeatedly for 10 minutes to check me out even though Id already paid for merchandise. Required another employee to complete the transaction. The people who work here share a personality amongst them. Very gruff and greet their customers with a do you need something salutation. Customers are apparently a nuisance.

I went in for a new battery for my smart phoneI got first rate service!They even helped me with storage of all my pictures. I would recommend them for all your needs!

Some of the best customer service ever. The employees here were VERY kind and very helpful. Definitely recommend!

Outstanding service, knowledgeable staff- great repair on iPhone broken screen!!Great easy location in Medford- Oregon!!

These guys have been really helpful the two times weve been there. They have helped to diagnose problems and I been surprised by what they manage to keep in stock.

Stopped by for a China mini quad battery, admired the collection of unpowered kids toys. Great visit. Found what I needed.

Super easy transaction. Found them on line. Got a 10% discount for ordering online. Order ready for pickup same day. Prepaid online. Walked in store and walked out in less than 5 minutes. Lickety split.

I am very happy with Batteries Plus and bulbs I had to ask a gentleman that work there if he wouldnt mind changing out my third brake light which is above the cab and he did it with milk hesitation whatsoever

Great service, Professional, Personable staff and a super selection

I have shopped here multiple times and the staff is always friendly and helpful.

Employees are very knowledgeable and easy to work with.