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AutoZone Auto Parts
3555 Crater Lake Hwy, Medford, OR 97504, United States
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AutoZone Auto Parts
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Br
Review №1

I went to an Autozone before but wasnt super impressed bit than I went to the one in Medford. Not only do they have a better inventory because but Brian was extremely helpful and got me everything I need! Ill always go to AutoZone now!

Ju
Review №2

Very good goood, very filling! Staff is extra friendly and very attentive of your needs! Family fun atmosphere with delicious cuts of meat! A little pricey but way worth it!!! We ordered the three meat trio came with two sides and a corn muffin! Delicious!!!

Mi
Review №3

I placed an order on line early in the morning. By three pm I had an email stating my items were ready for pick up. By 5:30 pm I went to the Crater Lake Avenue store to pick them up. The english speaking gentleman helped me. He was professional, courteous, and quite the hoot. Great guy. A+++

Jo
Review №4

Great place to find the auto part you need.

Va
Review №5

Purchased a new antenna for my truck and the manger was very helpful. Great customer service.

Sn
Review №6

Nice staff, had our parts in stock.

Mi
Review №7

Least expensive motor oil for Cummins diesel engines.

Ja
Review №8

Slow servicer but extremely helpful

J.
Review №9

Staff are very friendly and all the products are neat and organized.

QU
Review №10

Younger guy greeted me and I had a receipt with both items unused and in the packages.... He looked at me and treated me.like I stole those items and didnt even want to enter them on the computer he keep looking at me and at the items...but not the receipt sitting right there!!! I asked what the problem was and he told me to hold on he was gonna have to ask his manager and as he turned to walk in the back and older guy came over and saw that I was seconds away from letting this kid have it told the kid that wasnt necessary at all I had proof and I was in the day before buying these and even asked if I need to return these do I need to keep the backing or the package from opening it. He took me back in the isle and showed me a few other options and apologized for the kids behavior and I will return there when I need to because of the older guys behavior

J.
Review №11

Its no rockauto.com but its a store and its there and they will sell you stuff for your car if they have it available

Al
Review №12

Extremely rude and terrible customer service. After here we went to OReillys and got the help we needed and great customer service said the part we needed doesnt exist. Moral of the story. Go to OReilly

tr
Review №13

Very helpful with all your auto needs.

Ro
Review №14

The store is really nice but the customer service is not

Ma
Review №15

I like to come here whenever I feel like Getting in the Zone, AUTOZONE.. Great Staff too..

CG
Review №16

It was great! The guy who help me out was fantastic I think his name was Dan. Put on new wiper blades for me And applied some rain X, All curbside

Lo
Review №17

My battery died and it was tested and needed replaced. Took my car down there and the guys inside were super friendly and helpful. Replaced my battery - which was beyond amazing because it was Sunday and 30 degrees! Highly recommend

We
Review №18

I had to stop here to grab a radiator cap. The worker was super helpful and nice in offering advice and suggestions. Even though I decline to buy coolant at the store, they were polite and still helpful in making sure I made it hone safely from my 12 hour drive.

Da
Review №19

Whenever I have Anything Expensive Break on my Vehicle I always go-to AutoZone great Service and Priced OnE Right I will definitely going again thank you AutoZone yall to know what the Public Really Needs

tb
Review №20

These guys are amazing. My battery is literally impossible to take out and the guy took 45 minutes out of his day to do it for me. I wouldn’t buy car parts from anyone else

Ch
Review №21

The employees here went out of their way to help me figure out the problem with my vehicle. I would highly recommend this Auto Zone.

Li
Review №22

Monday 9/14 _ I had gone grocery shopping at WalmartAfter loading my groceries I got in my car and due to the smoke in the valley had left my lights on and my battery was dead. No phone, no triple AAA card and due to covid could get no help.A little frustrated and upset at myself I was walking to my wifes work sawAUTO ZONE and figured I would buy a jump kit for the car. I was greeted as I walked in and told the person at the counter my plight. Not only did Dan the gentleman who waited on me pull a jump kit out of the back, he walked about a 1/2 mile to my car, gave me the jump ( no charge) saved my groceries, my day and my sanity. Thank you Dan!!!!!! Dan was polite, calm, a true professional and AUTO ZONE has a new customer. Thank you Dan for your kindness in a crazy time.Matt Sheridan

Ja
Review №23

Very friendly and extremely helpful even brought my wallet out to car when I forgotten it at the counter.

De
Review №24

Great staff. They charged a battery for me- no charge.

Ki
Review №25

Very nice and helpful

Ti
Review №26

The only automotive store i will go to.

St
Review №27

Worker was not very helpful.asked if I needed my change of 96 cents or not??? Said there was no way to look up a part with the year make model and engine size .. shocked and appalled. Wont be returning.

Bi
Review №28

08/09/2020 9:50 A:M Short guy working seemed to act like I was bothering him. All I asked was for a product that would help with my headlight lens covers and stereo display. He said their products wouldnt work and theres probably nothing I could do. I asked if I could ask the other guy working and he probably didnt even want to look or shout for him so he said no he dont know either. Then he said ok?I found this guy to be utterly useless. He was so into stalking the shelf or taking inventory and not selling the products. He was short in height and short in words. The visit did not even deserve one star.

Je
Review №29

Super helpful employees who gave us the information we needed to get everything we needed for our car. Thank you so much!

Na
Review №30

The young man that helped me was great! The people that use to work there didnt know much at all. I wish I would have gotten his name. He just helped me with some freon. I knew what I needed just not how much. He went above and beyond. The old employees would not know what this young man did.

St
Review №31

Great service & friendly staff plus helped me figure out why my check engine light was on & didnt charge for it, thanks.

Kr
Review №32

When you call and request them to pull an item because your wife is in a hurry and needs to have it ready and they promise theyll have it on the counter dont believe them because they wont do it. She had to go in looking for it herself great service Autozone.

St
Review №33

Bought a new battery there for my 92 Dodge truck. The salesmen were fantastic. Found me the right one to buy. Gave me a discount and even installed for free. Hoo- Yah.

Ja
Review №34

Wonderful customer service, and had almost everything I needed, had a two day wait on what they dint have in stock, would tell everyone to go get parts from dan in medford, great pets buying experience. good job fellas, good job!

MA
Review №35

I had a very professional attention. Fast and excellent job.

Je
Review №36

Love loaner tools :)

wi
Review №37

Awsome service

Ja
Review №38

Well stocked. Good service

Li
Review №39

Great staff very helpful, was in and out and back on the road again! Thank you for your help you guys are awesome! My check engine light came on headed over for a free reading. Got me the right part, tps sensor and back on the road, thanks again guys great work!

An
Review №40

Great service

al
Review №41

They get what I want pretty fast

M
Review №42

Great service, even helped install my new battery and best price i could find in town.

Gi
Review №43

Very helpful staff.

Ca
Review №44

Less helpful the Os. In fact kinda rude staff.

Jo
Review №45

They had what I needed. Staff very helpful.

Ni
Review №46

These guys were great. I got a good price for batteries for my Dodge diesel pickup and they installed them right away.

Br
Review №47

The help was good but the people behind the counter dont know much about cars

Ro
Review №48

We received great service from Dan! He actually came out in the rain & installed our lightbulb. Thank you Dan!

jo
Review №49

Very helpful and had everything I needed but one hose that will be here tomorrow morning! Reasonable prices and quality parts too!

Je
Review №50

Awesome people work there

Ja
Review №51

Very knowledgeable guys here, thoroughly ascertained my issue, current needs and extra miscellaneous items Id likely need going forward with repairing parts. Very clean store, well stocked.

La
Review №52

Customer service was very polite. Extremely fast!! We will be back!!

Ch
Review №53

Working out of State & had to keep jumping a work truck Everytime we shut it off and finally had enough, went to Auto zone had them charge and do a load test (Bad Battery) got a new 1 and was good to go

Er
Review №54

Knowledgeable associates, would recommend for anything car parts related!

Ka
Review №55

Good selection of auto supplies. Helpful and friendly staff!

Sa
Review №56

Absolutely recommend going here. Good service and mostly knowledgeable staff. They have what you need in stock 80 % of the time and are willing to help with diagnosis. Autozone has not sent me home with the wrong product yet(*cough cough* Orielys).

Pa
Review №57

Good customer service. Decent prices.

Me
Review №58

This place has people in mind. It is open late opens early and helps you in every way they can period they will even loan you tools if you need them. They put customer service to good use

Mi
Review №59

Great group of employees really helpful

Ji
Review №60

Best price on rotors and pads on my 2009 ford f150 st. 2 year warranty and they keep the warranty on their computer...

Ev
Review №61

They have a really nice selection of accent LED lights

Da
Review №62

Great place when you find a good deal, and if person behind the counter know about vehicles and parts

Ra
Review №63

Friendly helpfully service

Ni
Review №64

Get in the zone AutoZone

T
Review №65

Had everything in stock that I needed, all reasonably priced.

Tr
Review №66

Thank you, thank you, a thousand times thank you!!!!! We were rescued today, they brought a battery to us where we were broke down !!! We live in Chiloquin and so thankful to you all!!!!!!Tony and Trisha Ornelas

Ri
Review №67

AutoZone is a good place to get oil and parts for your vehicle if you are always looking to save money like myself if you have any questions the guys there usually have a lot of answers and will always change your wiper blades for free

Ni
Review №68

Like them over other chain part stores. They have more of a selection. A little over priced but what isnt in the rogue Valley anymore?

Be
Review №69

A life saver, battery died bought a new one and they installed at no cost.

Sh
Review №70

Fast and Friendly, dont always have what I need in stock.

Ja
Review №71

Good prices and friendly service

CC
Review №72

I ordered a part that had to be returned 2 times for being incomplete. 3 trips to the store and 4 wasted days of shipping all because their supplier tries to sell people parts with missing pieces several times. CHECK YOUR PARTS! Makes sure all parts pictured in description are on the item. My part was missing the only peice that makes it functional twice!

Al
Review №73

A decently priced, knowledgeable place for auto parts.

Ra
Review №74

Very nice ppl work at this location. been helpful everytime and do whats best for customer rather than try to get me to buy something wrong.

Ia
Review №75

You can find most everything car related here. The staff is great.

Ka
Review №76

Very helpful and knowledgeable people but prices are kind of high

JC
Review №77

I like the parts. I like the prices!

Me
Review №78

Their warranty policy has saved my butt so many times and theyre always really helpful.

Aa
Review №79

Superbly helpful in finding the right tool and then renting it to me for free essentially. Thanks Auto zone!

Mi
Review №80

Good people, and good service.

Ma
Review №81

Theyve got good parts, but pricey compared to other places around.

ja
Review №82

Good for when napa is not open.

Ma
Review №83

Great guys, very helpful

Ia
Review №84

Great service. Out of stock

La
Review №85

Nice customer service

J.
Review №86

Extremely helpful good supply of Auto Parts

jo
Review №87

What the hell the customer service I had recieved from Bob was terrible, I will never be returning to this auto zone!

Sa
Review №88

They are always very helpful!

Jo
Review №89

Cheaper prices other places

cv
Review №90

Dont know didnt go there

Ca
Review №91

Because Napa is very expensive

Ro
Review №92

Allways friendly and ready to help

Mi
Review №93

The manager at this store was rude to me seemed to have a chip on his shoulder and acted like he was bothered to help me. Ill never step foot in there again.

Os
Review №94

Friendly and helpful staff.

Ma
Review №95

Didnt have what I needed but gave good direction to where I could find help on a weekend.

Mi
Review №96

Excellent customer service!

Je
Review №97

Great! Knowledgeable and friendly!

wi
Review №98

Some things they have some they dont

Ja
Review №99

The reason I get my parts from here is the customer service. They have the parts or will get them for you right away.

Tr
Review №100

Good prices and help

Information
11 Photos
100 Comments
4.2 Rating
  • Address:3555 Crater Lake Hwy, Medford, OR 97504, United States
  • Site:https://autozone.com/locations/or/medford/3555-crater-lake-hwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6268&y_source=1_MjQ2OTk3My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 541-245-2704
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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