I really loved Bonnie because she definitely got me a great deal and I love my tires but the work from the guys in the shop was very disappointing. I expected, after buying four new tires, to at least get my donut put back in the designated spot it has in my trunk but it was thrown into my trunk on top of all my other things. My tires also have a lock to prevent someone from stealing my tires and after I told them it was in the glove box, they destroyed the organization I had and actually just threw it back in the glove box. I didnt expect expect to be blown away by service but I did at least expect decent service from a store I have trusted with my car multiple times. Do better.
Hands down the best. If I could give you 10 stars, I would. Professional. Honest. No BS. I would trust my daughters travel plans as golden. Thank you. Give Eric a raise. 👍👍👍👍👍👍👍👍👍👍
Always get great service. Everything l own has Les Schwab tires on it, cars, boat trailer, utility trailer, and even my wheelbarrow.
Always a great experience with these guys. A bit of a wait but thats ok. Had a screw in our tire, they fixed it for free.
The guys and gals there were totally professional and friendly. They helped us find the perfect tires, at a good price!!
Was quoted a 2 hour wait.. after 4 and a half hours they looked at the wrong thing. Told them I was having suspension issues they checked my tires. Not happy and their unwillingness to work with me for the lost time makes me not want to bring my business back. Les schwab used to be the place to go.. now they are just another corporation that forgot where they came from and why they got so big.
Emmanuel did a great job fixing a worn out wheel bearing on our camper trailer even while raining. We were driving through town and needed an emergency repair. Other shops couldn’t or wouldn’t fix it. An independent shop recommended Les Schwab and they saved our day and didn’t break the bank. Emmanuel also cleaned, greased and packed our other bearing as well so we’re rolling smooth and safely now. I’m now a loyal fan of Les Schwab.
Good service but be prepared to pay top retail prices for that service. Remember, nothing is truly free....
I have done business with Les Schwab tires off n on for about 3 decades. They are always professional and knowledgeable. They do free flat repairs as of the date of this review and are a positive part of our community in the Rogue Valley!
Super nice, they sell used tires to.
Always happy to see you. Always helpful and knowledgeable. They will rotate your tires even if they didnt sell them to you. They do just about everything having to do with tires, bearings, ball joints and cv boots.
Great customer service very polite and helpful love this place
It was Great! Nice Service! And Pleasant!!! I always go there.😄😁😉
Crazy busy but they got us back on the road. Amazing that they dont charge for tire repair!
AWESOME! Love my tires!These guys r my heroes! Got my paddle tires aired up for the coast trip!Thank you guys!
They were helpful and honest very happy with my experience
Great customer service and friendly staff. Can get experience but quality is nice.
These guys are awesome. They go WAY above and beyond to keep the customers not only happy....but safe as well. My step son just got his first car...and they fixed a slow leak on a tire for free. They practice old school service.....tge customer is always right....speedy ...honest ....hard working bunch. Thanks guys. We will be return customers for all of our future tire needs.
Thanks Eric, Jake and Michael! Got my lift today and couldnt be more excited! Cant beat the service or the price! Saved me money and more importantly time.Thanks guys and Gal.Ascent
The credit really helps your credit rating .They report monthly . Helps build good credit
I have always loved Les Schwab. They are always so friendly. I went in today because I ran over a screw. It took about an hour for them to get to me, I was a walk-in so I knew there would be a wait. They had wifi to keep me entertained. And the best part is they fixed my flat for free. Amazing business and employees. I will keep coming back because of them!!
They do a very good job
Very kind fast service, even when busy. Did well in answering my questions and helping me out. Thanks les schwab! 😊
I’ve had 2 great experiences here. First experience was purchasing new tires and a weather tech seat cover. Eric was super helpful and stayed in contact while I was waiting for the seat cover to arrive.Secondly I got an alignment on my truck. The crew was super throughout the process and involved me in decisions along the way!Highly recommend!
I was only getting a mower tire repaired but they quickly repaired it and it is functioning well.
I had a flat tire on a Saturday afternoon these guys accommodated me. They took my emergency seriously. They fixed my tire for freeAnd I was on the road in no time.
Very nice while being extremely busyShows why to choose LesSchwab
Had to edit it cuz it was to short got my first new tires from the central ave branch for about 4 or 3 years now I have bought about 5 sets of tires and rims Eric Bruce and Jake and few others have been very awsome they help me figure our everything I need when I call in the are amazing people hope I can take them out one day to show them what thoses tires can do thank you guys will be in soon for some more rims and tires lol 🇺🇸🇺🇸🇺🇸🇺🇸😎😎😎🤘
These guys are the very best in the Rogue Valley. Such a great experience and I didnt even buy my tires from them..butI will!
Excellent service and a good price.
The service here is truly 5 star. Midas said I had an expensive part that was no good. Les Schwab said the part was good, and did what I needed.
500 bucks for a flat tire . This world going down hill.
Always friendly and great service!!
Here before opened this morning, as I am getting ready for road trip with my trailer and needed the trailer tires checked. Ryan met me at my vehicle said they are in good shape just air. He aired them up and wished me a safe FUN trip! All for FREE...always buy Les Schwab!!
Quick repair for my slow leak. I thought I had a bad valve stem but they found a tiny nail in my tire. It was fixed and I was on my way in no time at all. Excellent customer service and very professional. THIS is why its *my* tire store and I wont go anywhere else.
Great service. Always a joy buying tires there.
First time coming here and it was great! I had a flat tire and they went ahead and fixed the damaged tire and checked the other 3 tires all free of charge! I left without having to pay and my car good as new! Ill definitely be going here when I need new tires.. 5 Stars!
Great price and service
Would tell my friends
Always the best service and location.
This is our favorite, Les Schwab location. The customer service is amazing and the communication/service is the best. I always say, We love Les Schwab!Thanks!
I stopped by for a brake check as I was originally worried about my brakes failing early. Found out that a different shop completely unrelated to Les Schwab used different brakes then I had requested.Les Schwab also saved me 4 hours of tough work by fixing my flat tire and checking all of my brakes for major wear and found out everything was normal.Extremely helpful, informative and fast service!
I got great service today. Thank you for balancing my tires. I appreciate good people who can get the job done.
Today was a good experience. Thank you Les Schwab
Cant tell you how at ease I feel driving away this morning. This shop took responsibility for errors not of their own and fixed some things that were messed up. What made me feel so confident is at the end when Brandon said to come back with any issues. I just felt safe and thankful. Thank you gentlemen for your excellent customer service! You have a Yreka business for life.
They are very friendly and have great customer service.
Service was quick enough but my tire work took longer than I wished. In their defense, they were slammed with customers. The product sold me was good was of good quality.
Les Schwab has went over the top many times to help me . Best place ever. thank you also for your kindness
Great place did great work on my car after moving from Wisconsin and finding out the salt destroyed my rear end in my car but the fixed it and it was reasonable pricing for what I had done very professional thanks
Our whole family has been going here for years. Great customer service. You guys rock.
They are wonderful, very helpful and saves you money.
I was having tire issues, I am so grateful to the staff of north Medford LesSchwab, I am beyond thankful to them for helping me out in such short notice, you saved my day, thankyou from the bottom of my heart.
Always a good experience.
Luke was outstanding. He went above and beyond in getting my companys bus ready for a trip. He checked all of our tires for air pressure and safety rather than just the tire that looked low. He did this late in the day and didnt charge for the service. Good employee! Keep him around.
Fast friendly service. I went in for a routine rotation, i mentioned a vibration, missing hubcap bolts and a traction control malfunction with my lifted Toyota. The tech showed me how to disable that function when needed, re balanced the tires the vibration rotated the tires and found some bolts to put my hubcap on. They did not charge me a dime and did not try to sell me anything I didnt need.
Excellent! I made an appointment ahead of time, so I simply checked in, and within minutes my truck was on the rack, getting new tires. Best part was that my truck was done in 40 minutes!I highly recommend, if you can, to set an appointment ahead of time.I have walked in previously, and usually had longer wait times.
Good fast and friendly
Ryan is the coolest he need to be the boss
Undercarriage guard broken, was removed and fixed bumper. Great service. Wait was very short and free. Such a relief. My purse was stolen, from my car at home. Thank you les schwab, you made my day.
Great service and prices
Love the service here. Wife needed a new battery for her car. We were there less than an hour. New battery, rotated tires, and checked the brakes. Very friendly service and I trust them with all the maintenance of my wifes car.
One of my tires wasnt holding pressure so I brought it in to find out I ran over a nail and needed a patch. The guy that worked on my car was super nice and efficient. He didnt even charge me which was super nice and very appreciated as I had just moved from out of state and money was tight (which he didnt know anything about). I will for sure be coming here in the future.
Absolutely awesome service !! Quick, efficient, and friendly !
Excellent customer service. Cami at the front desk and throughout numerous phone calls before getting to the store.Tyler did a great job replacing the 4 dual rear tires on my RV, reattached the hanging mud flab (a very tough job) and did a free brake system check.Very satisfied. Ive been going there for many years.
The manager was able to have a tire patched that a previous place said they were unable to...he also caught a misalignment that the Subaru dealership missed. He even helped give an honest assessment on great tires at a reasonable price for when Ill need to replace. I highly recommend this particular Les Schwab.
Very slow service. I called the day before and was told we open at 8am and anyone could swap my tractor tires and fill them with liquid ballast. when I arrived at 8am I was told my crew doesnt arrive until 9. I came back at 930 only to see my tires still waiting to be worked on. it took them until 11am to finish the job so much for sudden service.
I love the company and the lovely people who work at this location.my experience has been nothing but wonderful every time I needed them. They make life so easy and they are so wonderful to work with. Thank you for everything you do. The simple fact that you would patch my tire when I have a leak so quickly and for not charge is incredibly generous and releases a lot of road anxiety for many of us. So again thanks for what you do. Much appreciated
I really appreciate the service I receive every time I come into this location. You can tell everyone there is working their tails off, yet they still remain extremely composed and polite. I also am extremely satisfied with the fender flares I recently bought and had Les Schwab install. They gave me a pretty good deal though too.A+ Service I really appreciate you guys and highly recommend your services to everyone I know.
For once I found tires for my car trailer cheaper than anyone else at Les Schwab go Les Schwab
I had a slow leak, showed up 30 minutes prior to closing, a small nail was found and 20 later we were back on the road. While we were there somebody bought a set of 4 tires. She asked the guy if she should come back tomorrow, he said no will get her done today and will be here for as long as it takes. Thank You Les Schwab customer service #1!
I want to give my biggest thanks to these guys. Eric and Bruce and the whole team helped my family get on the road in very fast and professional way. We were headed from Chico, CA trying to escape the fire and smoke and my driver side rear wheel busted off the studs on the highway and totally screwed my drum and all parts on that wheel. These guys where super busy on Saturday when we arrived. They diagnosed the situation, gave me a price within minutes and told me that it would take until 5 please because of the rush and they needed to order the part. I told then our story and how we still needed to get Seattle, an additional 7 hours away. They said they would the best they could. These guys delivered, they got the parts within 30 minutes and started working on it right away. My family and I went to eat maybe an hour when we got back they asked my up to the front to pay and told me they had 20 minutes and well be back on the road. I can not explain how greatful I am for these guys. 10 star customer service. They were upfront, made sure to keep me informed and super fast. Best auto shop I shave ever been too. Thank you to whole team who helped me and my family get back on the road as fast as possible.
The staff is very friendly and helpful. I will definitely return
Always friendly and helpful
Wow, what a horrible experience! Went in today at 8:30 a.m. to have 4 tires swapped out. There were only 3 cars parked in the lot and about 3-4 cars in the bay. It was not busy. I went up to counter and Jake (who I later find out is the manager) helped me.I told him I had 4 tires and needed them mounted. He asked where I got the tires and I told him Craigslist. He asked me how much I purchased them for (like it was any of his business). I told him $425. They were 16 Light truck Goodyear Kevlar (60k) mile with about 80% tread left. He said, next time, just buy new, I could have gave you 4 new tires (40k mile, not name brand) mounted and balanced for $526 (or whatever the amount was).I told him that sounded cheap as the last tires I bought from Les Schwab were well over $800.00 for my truck. I told him thanks, maybe next time as I have already bought these tires. Almost like he was rubbing something in my face making me feel stupid for not buying his tires? Im pretty sure the cheap ones he quoted me were not as high quality as the ones I had. He then printed me the invoice and it was almost $150.Moving on, he wants to charge me $8 per tire for a rebuild kit for the stems. I asked if mine were broken or if I absolutely needed them. He said well, we generally just put new stuff on when we switch tires, etc. I told him if mine were fine and not broken to use mine (Id rather save the $32). This caused him to have to go back into the invoice and delete the kits and re-print a new invoice, at which his face clearly reflected discontentment.Here is where it gets bad! I waited for almost 2 hours. I watched customer after customer leave before me when they got there after me. Car after car pull up, get serviced and leave. I think Jake was trying to tell me if I dont buy his tires, this is what happens - - he will make you wait.Finally, at 10:20 a.m. (almost 2 hours later) I pay the invoice. Now, I am waiting for my keys. After about 3-4 minutes, I see my truck being pull out of the bay - - and instead of doing what they have done for me 20 times over the last 20 years (I was a lifetime customer) they pulled my truck out back! I had no idea! I kept waiting and waiting, thinking the driver was going to circle the building and come back to the front and hand me the keys? Nope!I finally walked to the back lot and there was my truck, sitting there locked. I go back inside and wait for another 2 minutes or so. Then I start looking around and see a young guy, at the counter, typing into the computer. I look closer and finally notice my keys are sitting next to him. I go up to him and I ask, are those my keys? He said I think so, smirked and said he is trying to find out the exact name of whos keys they are in the computer. The guy who just rang me up is sitting right there in the back of him! They knew the keys were mine - it was just another delay tactic. Wow, Im never going to use Les Schwab again. Not for my vehicle, my kids vehicles, my wifes vehicle, my trailers, etc. Use to be a great company - not no more!!
They are very helpful. Thank you to all of them at Les Schwab on Central Ave in Medford, Oregon
Unbelievably fast and friendly service! I popped a tire when I hit a curb this morning, and a worker (I think named Brad?) came right away to help me. He didnt even charge me for travel since I was close by. When we got to the store, he gave me a nice used tire in really good condition. He wouldnt even accept a tip when he dropped me off back at my car. It was incredibly generous and efficient service, and it made my day. He mentioned to me that hes up for a promotion soon, and he deserves it now! I would highly recommend this store to anyone in need of car assistance.
When here to fix my steer tires someone else’s mistakes. The guys here were studs Got me fixed me right up, went above and beyond My expectations
They are so customer oriented and friendly! And knowledgeable!
Really honest people came in thinking my brakes were bad, they checked them and cleaned them at no charge. Then they told me they were fine. I highlyrecommended to everyone. A really good place, honest people they got my business for life
We were on a long road trip, and got nervous when we heard the brakes squeaking and smelled them after coming down interstate five. They took us in right away, inspected them for free and let us know the brakes were still in great shape. Always nice to Be treated with honesty when we could’ve so easily been ripped off. Thanks so much Les Schwab!
Great price and great service
Great costumer service, detailing and quick plus my kids and I love enjoying the popcorn while we wait. thanks guys
Went in to get nail in tire fixed and they were all super nice and informative! Started to drive away after they fixed my tire and I realized I didnt pay so I turned around and went back in. The lady behind the counter just smiled and said this one was compliments of them! Well now Im a customer for life! Way to go crew you guys are amazing! Thank you so much for everything.
Always exceptional customer service! This is the only place I’ll go for tires now :)
Good as usual. Les schwab is always better than the other guys.
Ryan at the front Desk is awesome! Center Drive location on point !
Since we moved to the area seven years ago, we have used Les Schwab for all our family vehicles tire needs. There are a number of locations in Southern Oregon, but the one that impresses me and my family the most is the 701 N Central Ave location. Heres why:Les Schwabs motto is Doing the Right Thing Since 1952. There is an employee at this location named Ryan who emulates this slogan and it needs recognition. He won my business, for this particular location upon my last visit with the way he managed our tire care needs.Today, I returned with my young adult daughter and the vehicle she is getting ready to sell. Ryan remembered me and then taught my daughter about tire wear and safety and finished by giving us a fair quote for what we needed.As we walked out it was my daughter who commented that Ryan certainly upholds the Les Schwab motto advertised outside the building. It was an excellent observation by her for Ryans excellence in his field.Keep up the great work! And thanks for giving us another great Les Schwab experience Ryan.
The greatest tire folks around. Bought my tires in WA and had flat in OR. No problem...they fixed it for free and very quickly. Thank you very much.
Les Schwab in extremely pleased even in the rare occasion that a mistake does happen you go the extra mile to make it right I will always do business with Les Schwab are you done business with two of them the one on Crater lake highway highway 62 and the one over here on Central avenue both of these locations are great
Just love the guys and service here. Been 20 years strong
Needed a battery. Got one in under 45 min.
As always FANTASTIC customer service!!! I had a situation few years back where my car broke down at a light (cracked engine block) with traffic on both sides of me and just as I was about to panic I looked out my window and here come 3 Les Schwab employees running. They pushed my car out of the way, helped me find a mechanic, and a ride back home. All for free. They can cost a few bucks more but the additional benefits far outweigh the few bucks. Thank you Les Schwab. Youve more than earned my trust.
Quick service and good people.
Fantastic service!
This place is a serious life saver. I went in with a messed up rear axle and was able to finance it and even get new tires for cheaper than 2 other places I had quoted.Definitely awesome service too its very cool how they run out to your car when you get there its very impressive.
Fast and friendly service.
Ive been to this particular store quite a few times in the last a couple months for various reasons with my 2000 Chrysler Town and Country minivan . About a week and a half ago I took my van in there and ask them for a road trip check I had just recently got my struts Brakes and Tires replaced and I wanted to make sure that all was fine per visual inspection and that there was nothing wrong because it was acting funny. I inform them that I was worried about my tie rods my bushings my bearings and my ball joints specifically .Im not going to name names but the person who has dealt with me quite a few times was the one who took my car for inspection. he brought it back to me said that he wasnt feeling any clunking or anything like that and that everything looked fine. Then again try to inform him that there was Major clicking coming from underneath and that the steering had a lot of play and once again informed him of my concerns and he then again reassured me that everything looked perfectly fine. well later on that day I was going to pick up my husband and as I suspected there was definitely something wrong. my ball joints (yes both)were completely shot the bushings around them were completely destroyed!!!! Theres absolutely no way that that would have been missed especially not to the degree that they were worn. either way my tired tier nearly came off!!! I was inches away from what could have been a fatal accident with a semi truck!!!!! All I have to say is just because youre in the ghetto part of town doesnt mean that you have to treat everybody like their ghetto!!!! You Know Who You Are and hopefully management sees this I can prevent this from happening ever again me and my children could have died hope you can sleep at night!!!!