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Precision Tune Auto Care
9113 State Ave, Marysville, WA 98270, United States
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Precision Tune Auto Care
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ju
Review №1

I always feel like mechanics take advantage of females since we tend to have a lesser knowledge of vehicles (previous experience at another place) however I am no mechanic but have basic knowledge of some vehicle stuff. Precision tune didnt treat me as if I were dumb just because Im female. I always say shop around and I like to get multiple quotes but I usually turn to Precision tune.

Ja
Review №2

Mechanic and Manager both helped me when I stopped in without an appointment while they were already busy. They were knowledgeable and explained everything clearly about what was wrong with my car. Plus a thorough inspection was under $30. That is unbeatable.

Ca
Review №3

Thanks Ann and staff for getting me in and out for a emergency fix. Serpentine belt and power steering pump replacement. Excellent service. Got my oil change since I was there already.

do
Review №4

Ooh wee! Great place.. affordable and my car loves this place..

Br
Review №5

I was a return customer. Larry and the crew usually takes care of me. I just had my windows tinted. I didnt think I would need to tell them NOT to roll down the windows on an oil change. I didnt think i need to say anything with warning stickers in the car. BUT i guess i needed to. The first thing the mechanic did was roll down the window disreguarding the warning stickers. Then when I told Larry about it, I was told I should of said something. Larry told the mechanic to roll up my window, and it mad the maechanic mad and he rolled his eyes. Not like I expected the mechanic to read the warning. I asked what if they messed up my tint, and the answer i got was I should of said something. To top it all off I paid and went to leave, they left the back cover up and the back hatch wasnt closed. I started driving away and had to pull over and close it all down. VERY DISAPPOINTING..... I WONT BE BACK

Ta
Review №6

I felt as if they were very caring and did only the repairs that I requested and were needed to be back on the road safely!!!!

Tl
Review №7

The staff is always professional and friendly with a pleasant attitude. The high quality products keep my car running smoothly and very well. The recommendations for service are always necessary, instead of inflated.

Pa
Review №8

Fast service. EXCELLENT customer service!! Very friendly staff!!! Highly recommended!

As
Review №9

They did a great job didnt charge me a lot and only fixed what needed to be fixed. Very nice people and great customer service...... I recommend them for sure, I will be going back if I have other services that need to be done.

la
Review №10

Was looking for mechanic because I moved here from California had a great experience prices were great over all 5 star definitely would come back and use them again a Larry was amazing thank you

De
Review №11

I went in for a clutch replacement and they replace the clutch no hassle always on time very professional and they also replaced my radiator which was solid they’re very professional and they also explain to you why the problem happened and do the best of their ability to make sure your car is as safe as possible

Dr
Review №12

Great and friendly service. Did a great oil change on my car

An
Review №13

No appointment necessary. Friendly. Reasonable priced. Good work done always.

Da
Review №14

The mechanics are very well-versed in the engine mechanics and they are very friendly They take the time to explain it to you

Ge
Review №15

Very friendly and professional. Very good experience.

Mi
Review №16

Big time false advertising...received a coupon in the mail for 21 dollar oil change. First time took my car there, guy at front desk told me car took an extra quart of oil, paid extra. Next my daughter took van with same coupon, said she had to pay more because it was a newer van. Ended up paying about $60.00. Never going there again...very dishonest person at front desk, who actually thinks hes some sort of Christian, by telling everyone have a blessed day. Definitely your modern version without morals.

Ge
Review №17

Only place I get my oil done, cheap prices and excellent service, love ya Larry!

Er
Review №18

The prices here are very competitive.. I was told I needed a water pump from another establishment whom I will not mention, after taking it to precision tune, they said I was not leaking and in no need to be replaced at this time.. they showed me honesty and not greed, and earned my trust. I will be going there for all my needs

Mi
Review №19

Decent folks who genuinely care.Thank you guys.

Mi
Review №20

I went to have service on my 2002 Ford Escape before a road trip involving 1400 miles. I asked them to recommend services based on highest priority, due to limited funds, I could only get three things done. Originally was told my brake fluid needed to be flushed, but they are an honest shop and when they checked my brake fluid they said it looked fine. Instead I had my power steering fluid flushed, which was definitely in need. Oil change and fuel filter changed. My gas mileage improved overall by about 3-4 mpg. I am extremely happy with their service and their honesty. I will continue to go here and support this shop and recommend them to friends and family. Thanks for helping me have a safe road trip!

Sh
Review №21

Awesome service. I walked in and was greeted promptly. These guys know what they are doing. I would recommend this place to anyone. Friendly and knowledgeable. They put the customer first, and this is how it should be. Thank you for the wonderful experience. - Shane-

Mi
Review №22

Got an oil change,everything went well. No claims of anything outrageous being wrong with my car which is always nice! Larry was very sweet and friendly,nice man.

Cy
Review №23

This is a very good business. They were very quick and efficient with my oil change. The other checks they do on my vehicles (weve taken at least 5 to them ) have been very helpful. Clean waiting room and very friendly staff. Keep up the good work! Cyndy

Ca
Review №24

I love Larry there.. he gave us the best Santa pic ever...and great deals and care on my cars Ive brought to him..he will always be my car doctor

De
Review №25

I got my keep in right away and I was done two hours later.

Ja
Review №26

This place was OK before but now I think its just went into the gutter... if it wasnt bad enough that they broke my dip stick and refused to get me a new one or replace it even tho it happened when they were working on my car.. they also got grease in the opening of my car on the interior... they take no car in fixing these cars and they dont mind overcharging, I will not be coming here ever again and will not recommend to anyone ever.

Va
Review №27

I have been going to Precision Auto for years and I have always had the best experience. Not only is Larrys personality a bonus but his honesty and work are above my expectations. Being a single woman this is the place to go

Ch
Review №28

Great experience for my first time in this shop! Ill definitely use again...thank you Ann!

im
Review №29

Awesome place! I thought one thing was wrong with my car but it turned out they found it was something else! They could have fixed what I thought was wrong and it still not work BUT they were honest 😎 My car runs like a dream now TY!!!

Je
Review №30

I have had great success with this precision Tune Auto Team. They were all very honest and upfront with pricing . The care they take for each one of my vehicles is second to none. I highly recommend this location for many auto care needs .They were also very competitive on pricing . THANK YOU VERY MUCH FOR A WONDERFUL EXPERIENCE.

Da
Review №31

Top notch customer service!Larry goes beyond customer service! He wasnt able to help me turn my drums, however he recommended I call NAPA and get new drums,I had them by noon.After I got my drums, I took my truck back to Precision Tune and ask Larry if you could put the drums on and inspect the brakes to make sure they were in good shape.I was figuring I was figuring I would be able to get in the next day, he took my truck in and had it done in less than 2 hours.If I ever need a part I cant find, or car work done, Precision in Marysville has my business! Highly recommended.

Br
Review №32

Drove the car in for an oil change and minor maintenance and had to tow it home. Larry claims the maintenance they did would not render the car inoperable and that the damage has been not due to anything they could have possibly done. Took the car to another mechanic and found out that they did cause damage during what should have been simple maintenance. Now in the process of trying to decide if we want to fight them with the evidence we have or sue them for the damage. They take absolutely no responsibility. Their customer service once they found out that there was a problem was terrible. Called corporate for resolution only to find out that this is a franchise and they cannot intervene. Precision Headquarters refuses to give contact info for franchise owners. I would caution anyone against using this business for any type of repair, simple or otherwise.

Ja
Review №33

Great service

Ja
Review №34

I will never go there again. Got a tune up on an 05 Accord. Waited about 30 minutes past my appointment time. Maybe tune-ups arent as hard as they used to be, but the mechanic was done in 15 minutes....I have my doubts about the quality of the work, and how thorough he was.

Al
Review №35

I brought my car in to have them Diagnose a sound coming from suspension and unstable driving they did not find the problem and refuse to give me my car without payment for them doing nothing to the car it is every obvious that there is an issue that needs to be fixed but yet they said there is no problem All their mechanics are every young and probably unexperienced and they have no master technicians after receiving my car back I checked my average fuel mileage had dropped by 7 miles a gallon which means they also probably were out hot rodding my car its a big hemi v8 I wouldnt be surprised since its nothing but kids doing the work I would not recommend bringing your car here

Al
Review №36

This place is HORRIBLE. Im getting a lawyer and reporting them to the BBB.I took my Honda in there for the timing CHAIN slipping. I brought my car in there running; DROVE it there. They pushed it out. When they informed me that it would require $3,200 worth of work to to fix it (after paying $105 just to have them look at it) and receiving two other quotes for $1800, I told them that I would be in in a couple hours to take the car and get a second opinion. When I arrived they informed me that I shouldnt drive it because the timing BELT (these cars have timing chains, not belts) could break and cause me to have to get an entire engine rebuild. I went next door and gave them the keys so they could look at at, for free, by the way. Oddly enough, the car wouldnt start. Turns out the guys at lovely Precision Tune Auto Care trashed all four valves, most likely from cranking on the engine.So today I brought my friend in with me who has been a Honda mechanic for over 20 years. I really enjoyed hearing them say things such as Well, I understand you feel you have some mechanical knowledge, sir, but you have to understand... and this is AFTER he told him he was a Honda mechanic. The kid mechanic then proceeded to tell us that he had been a mechanic for 20 years (what, so you were born with a wrench in your hand??).The front desk lady, whom, I understand is also the owner, was very condescending and rude to my mother. One of the management whom I was speaking with kept saying well, while the situation is unfortunate, its not our fault and the mechanic just kept saying the car was broke every time we asked why he had to push it out of the shop.They TRIED to tell us that the valve issues were cause by the guy next door. When I informed them of this he went over there himself and let them know exactly how he felt.I have read other reviews of people catching them loosening bolts on the cars and other things to cause issues. Do yourself a favor. Go next door. They will treat you like friends and family. They are extremely honest, good, wonderful people and will give you prices only your best friend could beat.Precision Tune Auto Care is disgusting and shady. STAY AWAY AT ALL COSTS!

Si
Review №37

Always fair and honest. The only shop I can recommend or take my vehicles to. Theyve taken care of me and all of my family an friends.

Je
Review №38

Reliable friendly service. Knowledgeable staff.

De
Review №39

The manager is really sweet and he cares for his customers

me
Review №40

Brought my car in to fix door, left with check engine light on. Called to have that looked at and they charged to do a diagnostic. Nothing was wrong except a loose hose they tightened. Left and the light was on again. The doors that they supposedly fixed all scrape the tint on my windows when I roll them down. Seemed to have more problems now then when I started.

Di
Review №41

This experience was great! Money well spent and in a timely manor too. Their customer service and technicians were very curtiouse and informative. I appreciate that in a business. I will be back soon.

Ma
Review №42

Went here for years for oil changes. Never really had any problems. But when it comes to fixing cars, they really are the worst. Went in for a loud thudding sound on my Jeep. They told me strut mounts, got it fixed, noise was still there. Then they told me it was my rack and pinion! Which costs about 7-800 altogether. Took it to another shop, they said it had nothing to do with my rack and pinion and that it was my wheel bearings and that precision tune was just trying to make me fix everything on my car that didn’t need to be fixed! Never going there again, not even for an oil change. You guys suck! Don’t ever go here!!!

Ta
Review №43

Larry and his team caught a loose breakline on my car. He repaired it but also took the time to explain his concern and educated me to be able to tell if there is a future problem. Saved my life! Ive been going there over 10 years and plan on going for 10 more.

Ch
Review №44

The service is quick and great. They do an excellent job. If they find something needing fixing they tell you right away and explain all the particulars. There is no pressure to let them fix it. It is your decision entirely.

is
Review №45

Very friendly and good price.

Da
Review №46

The professional service I get. Friendly and cost stated upfront. What was quoted is what I was charge. Not a bunch of add on.

T
Review №47

I paid them $250 to fix a door handle next to the babys car seat and they fixed the passenger front seat door handle that was not broken and said thats what I told them. Instead of arguing with the man at the counter that was spitting black spit into a cup, I chose to call it a very valuable lesson.

Ma
Review №48

Great Service

bl
Review №49

Said I had to replace all my brake rotors when the problem was a wheel bearing.

St
Review №50

I drove my Nissan to Precision to get an oil change. The staff was friendly, and got right to my car. Unfortunately, a problem with the engine occurred right after the oil change. Larry and his team quickly determined what was wrong and went to work to fix the problem. They went above and beyond in their efforts to repair the engine. I highly recommend them. Steve

Pa
Review №51

Came highly recommended and weve had great service on multiple vehicles.

To
Review №52

I can rely on everyone to give me an honest assessment of what needs to be done and I know it will be done right for a fair price. This is always my first stop for any thing related to my truck.

Ro
Review №53

Its quiet and peaceful. A little disappointed in the food

Ti
Review №54

Fast friendly and in and out! Thank you!

Cr
Review №55

Quick but thorough service, knowledgeable of my car, friendly, half the price of the dealership. Ive taken my various cars here for a decade with no complaints.

Tr
Review №56

Up front quote to replace my serpentine belt, checked to make sure that was the only problem, and I was charged what I was quoted. Thanks for the great service!

Su
Review №57

We feel that one of the mechanic is our own personal mechanic! he knows us by name and knows our one car inside out. he has also given us suggestions on how to save money on repairs.(Score 9 out of 10)

Da
Review №58

Staff are really nice and get the work done fast and they look for the best parts for your car.

sh
Review №59

Shady place. Look at the 5 star ratings....only 1 rating the person has ever given they were probably done by employees

Aa
Review №60

I really hate! this place with a passion! I go in to get a transmission oil exchange. But the only thing they did is look at it and they didnt tell me what they did. I had to pay 110$$ for nothing. The next day I go to work and my transmission goes out!!! I dont recommend it at all. waste of time And money!!

Mi
Review №61

Great service, upfront mechanics, great prices

Kr
Review №62

Straight forward and doesnt push you into anything.

RI
Review №63

This place is a joke!!! Bunch of crooks who cant even do the job correctly. Had to take my car to les Schwab to have it done correctly because they dont necessarily honor theyre so called warranty... I strongly recommend going somewhere else to have work done on your vehicle

Ch
Review №64

Fast friendly service. Quality work done

An
Review №65

Got over charged in a radiator for a Honda Civic. Then when I went to pay for the there were extra things wrong with it that Larry gave permission to fix. That being said I paid 600$ for a radiator. & they didnt call and ask permission to fix the other issues.

La
Review №66

Weve been using Precision Tune for 10+ years and have had great customer service. Larry and his team have always gone the extra mile for us.

Ra
Review №67

Im only giving this place one star because they were quick with my sevice needs. However, I would NEVER recommend this place to anyone. The gentleman at the front desk was very condensending towards me and other customers.

La
Review №68

These are almost ALL FAKE reviews!!!! Look at the reviews one by one...MOST of the people that gave a 5 star review have only ever given ONE review in their entire reviewing history.This place almost cost me my life! We went in because our car was not running correctly and were told that we needed to replace a part and that all would be well. They replaced the part and we paid the $350. They said they drove it and made sure that it was all good to go. I drove it on 405 the next day in the middle of a HUGE rainstorm and the car SHUT DOWN in the middle of 405! I had cars swerving to not hit me and barely made it to the shoulder.We called them and they towed it to the Lynnwood Precision. There they told us that it was a different part that was the issue. We were told that towing should be covered by the Marysville shop because they were the ones that gave us the all clear when it was NOT!We had the other part repaired and then were told that towing would NOT be covered. So there is a couple hundred more. They told us over and over and over that they drove the car A LOT to make sure that it was good.Well guess what... NOPE! Drove it to the doctors office two days later and it shut down AGAIN overheating!!! Took it back to Larry in Marysville and was told this time that it was a different part that needed to be replaced for $500!!! This is ALL FOR THE SAME ISSUE! Are you kidding me! We are taking our car somewhere else now of course... fool me once shame on you... fool me three times... your CROOKS!!!!!Go read the yelp reviews and the BBB complaints.... this place has an F with BBB! I yelled at my husband for not checking this BEFORE we used them but that mistake will not happen again and I hope that this review can at least save someone else the time and lots of MONEY!! DO NOT DO NOT DO NOT use this place!!!!

Br
Review №69

STAY AWAY AT ALL COSTS!I caught them loosening the valve cover bolts on my truck creating an oil leak, they of course offered to fix for several hundred dollars. in the same visit, they were to rotate my tires, they only managed to rotate them on one side (causing the truck to pull to one side) and cross threaded 2 of the lug nuts.

Jo
Review №70

I have always been happy with Precision Tunes oil change service and the coupons are always welcome. Great job!

He
Review №71

Ok but kept me from 700 from the total estimate. Its ok they need it I guess

Be
Review №72

I like they fixed my vehicle kinda pricey but good place

De
Review №73

Your willingness to look into my car problems, to help and answer questions, and to make us feel comfortable while waiting.

th
Review №74

Used to go here alot. Never again. The service techs dont seem to care about getting in your car with greasy feet and hands.

Pa
Review №75

In the 15 years Ive been a customer, I have always been pleased with the repairs. They always completely solve the problem on the first try.

Ir
Review №76

Very friendly staff and quick service. Informative and not pushy.

Mi
Review №77

Great place to service your car.

Ta
Review №78

Brought my car there to get inspected and literally the day after driving my car off the parking lot I had issues that wasn’t there before. I would not trust these guys inpecting or fixing your car. The manager didn’t make the effort to try and resolve the issue and wanted to charge another $160 to figure out an issue that was possibly cause by them. Unsatisfied customer!!!

Tr
Review №79

Last summer I brought my truck by to find out what the code report ment when I had it tested. The guy at the desk said sign here and well check it out. After an hour he tells me how much to fix it and said thatll be $120.00! Husband called him later when I told him I was charged for the quote that he never told me what it would cost and got most of the money back. BEWARE!!!!!!

Mi
Review №80

Knowledgeable cooperative staff, reasonable pricing.

Ka
Review №81

Your prices are very competitive and the staff is great!

Du
Review №82

Excellent customer service and fast!

Er
Review №83

I felt it was to high priced and there was oil on my door jam and on the carpet other than that they were friendly service.

So
Review №84

Came in for a diagnosis they called me the next day and told me the problems and they didnt even charge me way to go Precision! They werent interested on making a buck, they helped me by telling me what was wrong Im taking all my mechanic needs there ......10/10

Pe
Review №85

Good place to get an oil change.

Ja
Review №86

Fast and very nice!

Mo
Review №87

Terrible customer service and he just printed off a factory list of everything that might be wrong with my car and told me how much that would cost to go through, instead of actually looking to see what it needed. I got the minimum, but almost walked out.

Mi
Review №88

Very helpful good service...

Ca
Review №89

In business with the same management staff for years, have learned we can trust their recommendations

Cr
Review №90

I went there before n it was fast efficient n Larry answered all my questions that I had.

Pa
Review №91

Friendly staff great work.

St
Review №92

Quick. Reasonable . Honest. Friendly.

Br
Review №93

Fair,goodwork,nice people.

Bl
Review №94

Dishonest manager Dishonest crew they are wicked people who lie.

me
Review №95

Helpful staff.

An
Review №96

Not for me!

Ch
Review №97

Thorough and quick!

Do
Review №98

Good service

Ju
Review №99

Larry!and all was great!!!

Sa
Review №100

Nice

Information
3 Photos
100 Comments
4.2 Rating
  • Address:9113 State Ave, Marysville, WA 98270, United States
  • Site:http://precisiontune.com/MarysvilleWA
  • Phone:+1 360-653-1650
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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