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AutoZone Auto Parts
1090 State St, Marysville, WA 98270, United States
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AutoZone Auto Parts

Comments
Ma
Review β„–1

Cheaper parts than Oriellys and they were nice to me πŸ₯²

Ga
Review β„–2

I believe its 10% discount for military veterans better than a kick in the Jimmy

Wo
Review β„–3

I had a good experience, good customer service and good attitude. They helped me with what I needed. Store was literally close and i needed to buy something urgent, a guy let me in. Very kind i appreciate it. Keep it up!!

un
Review β„–4

Horriable customer service very rude. Everytime i need to go to this one. I recommend going to Arlington one instead.

Ca
Review β„–5

Friendly staff even though we came in 10 minutes before closing to find truck parts .Good job guys😁

Su
Review β„–6

Great staff. Very knowledgeable, & friendly.

Ju
Review β„–7

Great customer service, very friendly. Knowledgeable.

Je
Review β„–8

I can say Carrie and the two Jakes are among the best customer service professionals I have ever come across in my 50 years of life. I drive past other stores to get to AutoZone. Thanks you guys!

Sh
Review β„–9

The Marysville auto zone on state street is extremely knowledgeable and helpful with great customer service. This is the only place I go for all my car needs. Keep up the good work

Ri
Review β„–10

They had everything ive needed when ive gone in. Cool carribeeners or however its spelled. Knives and good work gloves.

Ma
Review β„–11

This store is with stocked and has a very helpful crew.

Sc
Review β„–12

They know their stuff and are super friendly. They always have what I need in stock for my Toyotas. The tool loaning program is cool as well. They also know a lot of the vehicle shops around and can point you in the right direction for quality work. Invaluable if youre new in town like I was.

Be
Review β„–13

Solid service and polite staff.

DD
Review β„–14

I was after some parts for my son. And the employee looked it up on the computer and told me yes we have them.

F
Review β„–15

Sent my son to the store. Everyone was super helpful. Thank you for making this a good experience for him!

aa
Review β„–16

Windshield was streaky. Bought wipers. Seeing better now.

Ja
Review β„–17

Are safety conscious with clear separation markings and extensive shielding and ppd use is practiced by all employees on every occasion I have gone in. Its still the preferred place if I need something that cant wait and does run many of there in stock parts slightly lower price in my experience. Its a tough time for businesses to operate with the pandemic precautions but in my dealings its been accomplished and done so while maintaining the high standards of customers parts needs with ease.Thanks and well done!Kari AND Crew YOu guys rock!

Ha
Review β„–18

Customer service is always great here

Be
Review β„–19

Everything you need about automotive you get here

KA
Review β„–20

Crew is great. Ridiculous pricing on windshield wipers.

Du
Review β„–21

Wrong part even after looking at the vin #

Jo
Review β„–22

Great. Rewards program and military discount

Ta
Review β„–23

So I go in here often, and its always consistently a positive experience. The employeees are on top of it! If i ever have any questions (which I have many) there is always someone to help. They always have what im looking for, and make it easy to find it. And on that rare occasion they dont, they will order it for me, and im able to pick it up next day. The store is beautifully kept. Everything is clean, safe, and sanitized. The employees are always happy to help with smiles and greetings when i walk in the door. Its rare to find buisnesses these days with amazing customer service, and evertime thats exactly what i receive. Just wanted to leave a review, because this team/ store absolutely deserves it! Thank you guys for making my shopping experience a breeze.. :)

Te
Review β„–24

Thank you Patrick for the wonderful help you gave me on my car! I’m grateful!

wi
Review β„–25

Found a real good deal on clearance wipers for $5

Ma
Review β„–26

Extremely helpful employees! knowledgable, considerate. an all around great experience with a difficult problem.

Mi
Review β„–27

Very nice staff super helpful and very nice.

da
Review β„–28

Every time is a good time at the Marysville autozone. Friendly and pretty knowledgeable staff. I always enjoy stopping in.

Am
Review β„–29

It took forever because the person helping was very slow.

Ri
Review β„–30

I really want to give these guys a 5 just because the staff is AWESOME! However, they couldn’t perform a standard cash refund on a Sunday due to corporate policies regarding overnight cash. I totally get it, but I had to make a extra trip into town as a result. Regardless, the staff’s positive disposition, effective training, and knowledge base will ensure repeat patronage from me.The company also has a superior system for handling customer data, privacy, and warranties of previous purchases.

se
Review β„–31

They had the parts I needed by the next day and they called me to let me know they were there thank you AutoZone

Au
Review β„–32

Thanks Girly for the help with my water pump, and having patience with my 2 yr old.

Da
Review β„–33

I got great service. I was looking for a way to plug 4 1/2 drill holes through my truck bed rails. The staffer took 25 minutes to make an $8 sale for hole caps. That is SERVICE! (Want being sarcastic. He opened and tried 5 or 6 diferent items to help me find the right one.

Co
Review β„–34

Fantastic service good quality part and excellent staff members

Se
Review β„–35

Great staff. Good for all your automotive needs. Free rental on many useful tools that you dont use often and wouldnt want to buy.

T
Review β„–36

I am thankful for the manager at this location. She took the time to help me track down the right part, for a non standard application. Got the right part the first time. They are always helpful.

Ch
Review β„–37

Enforcing mask law on the 5th. Aren’t supposed to be in place until the 7th. I’m not disclosing my reasons for not wearing a mask. That’s my business. No offers of ways to accommodate. Just told company policy no mask no purchase. I went purposely the 2 days prior to the new regulation and was turned away. This is not ok.

pa
Review β„–38

Great service and great staff, very knowledgeable. Theyre always really nice to me when I go there

Bl
Review β„–39

Got the wrong part BRAD!

Ga
Review β„–40

Had good people working knew what they were doing and got what I needed fast

Ro
Review β„–41

Probably the worst experience ive had at any autozone, Manager was quick to immediately tell me that they didnt have my part, and that no other parts store even carries them. I was able to go down the road to napa and order the part within 10 minutes of entering this autozone. Very unprofessional approach and a very easy way to lose a customer.

aa
Review β„–42

Went to maryville auto zone where alycia was most helpful and also so beautiful thanks for all the help..

An
Review β„–43

Always awesome

l
Review β„–44

When my check engine light came on, I went to the Marysville AutoZone to get a free diagnostic done. I received excellent customer service from a young gentleman named Raven - above and beyond. He even educated me on where the part was located in my car and how easy/difficult it is to install. I like to be as educated as possible before I take my car to the shop (especially since I am a female). He was so polite and friendly as well, and I always appreciate that. It is far too rare in this day and age. I would give it a 5-star rating (plus a couple more), and I would recommend this store to anyone.

Ca
Review β„–45

The only auto parts store I go to ! Love the rewards program

Ju
Review β„–46

Super nice people working there, very helpful and informative. Very knowledgeable about friendly. Great place to go for automotive needs.

Sh
Review β„–47

They were super helpful. Didnt have the gasket I needed in stock, but there was one at another store. A few hours later I get a phone call and go pick up the new rear diff cover gasket and finish my oil change.

Mi
Review β„–48

Super friendly and helpful staff, especially the manager. Very nice experience!

Li
Review β„–49

Good service

Te
Review β„–50

Needed to have my gel battery checked for life. They recharged it for free, and in a timely manner. The staff was friendly and knowledgeable.

Ma
Review β„–51

Waste of Time. They dont know know the difference between a lug nut and a head bolt.

Jo
Review β„–52

This is my home away from home, literally. I live in the dumpster behind this Auto Zone when I am not living behind the Golden Corral* across the street.*Please see Golden Corral review

J
Review β„–53

The guy that Id dealt with was very nice very friendly and knew exactly what I needed I was in and out in less than 5 minutes and there was a lot of people in there as well and they were working really fast to get through us all so I would definitely go back to this one again

Me
Review β„–54

I had such a great customer service experience at the Marysville WA. They helped me hook up the diagnostic machine an helped me with the correct parts thank you!

An
Review β„–55

Knowledgeable helpful employees

Ju
Review β„–56

Always way more expensive than Amazon but if youre desperate it aint too shabby

Ke
Review β„–57

Good store they have a landscape company blow and clean up the the parking lot really improves the appearance.

Mi
Review β„–58

Jesse was amazing. Helped us with everything from diagnostics to purchase and then after his shift, continued to assist in helping to install the parts on our vehicle. Class and amazing work ethic.

Me
Review β„–59

Really excellent customer service! Helpful and polite! Thanks for installing my wipers !

Ka
Review β„–60

Very helpful. They will read your cars computer error code (s) free πŸ˜„ Thank you for the help

Ro
Review β„–61

They where very helpful!

Ma
Review β„–62

Thank you Tyler Hall for such awesome over and above customer service! Not only did you help me with what I needed for my car but your assistance to fix it made my day!

Ta
Review β„–63

Very cool. Nice guys. No matter how busy. They take time to help.

Br
Review β„–64

Just another Autozone store. The people behind the counter are courteous, but dont go out of their way to help you out. I only buy oil there and havent needed anything else.

ke
Review β„–65

I have purchased critical parts from this store (brake pads and radiator) and these parts have failed in a very short time even though they are charging OEM prices. Also, when I went to return the leaking radiator I had just purchased 2 weeks ago the counter man was pretty rude and offered me lip when I asked for my money back (I had called ahead of time and was assured if I had my receipt I could get my money back). In fairness the counter man did finally reimburse me but made it sound like he was doing me a huge favor. I wont be purchasing parts there anymore.

Ke
Review β„–66

These people are great help, always willing and able to lend a hand and or willing to lend u just about any tool/wrench u might need...

Am
Review β„–67

Tried to help to the best of there knowledge but ended up having to get extra parts to make the original ones work. Prices are okay but not the best

Em
Review β„–68

Very helpful

Ku
Review β„–69

Absolutely the BEST customer service and they are very helpful on Auto parts and knowledge on how to install the parts

T
Review β„–70

Friendly and knowledgeable staff will find it for you and if its not in the store will have it for you quickly

Je
Review β„–71

Helpful staff and good prices.

br
Review β„–72

They can order parts over the phone with debit or credit. Friendly service.

Cl
Review β„–73

Its Autozone!

Ro
Review β„–74

Everything I needed has been in stock. They were a bit slow. Very good at testing parts.

Ma
Review β„–75

Friendly staff helped me find what I needed.

It
Review β„–76

Great Manager - Calli was great with customer support and very friendlyIll go back because of her!!

Lo
Review β„–77

Good auto parts store always have what Im looking for.

ha
Review β„–78

They were ok a service that they offer they werent able to do 2 different times for whatever reason.

Mi
Review β„–79

Helpful staff, makes the process of finding parts for your car quick and easy.

sh
Review β„–80

The manager sold me a thermostat for my car, he actually β€œreturned” it and it was he wrong thermostat so I brought mine in from my car and the one he sold to me. He did not want to give me a new part or return my money ($20 difference), because I did not have my receipt I left it at home. After fighting with him how it is not my fault he put a return and not a sold item in his system he slammed my new thermostat on the counter and yelled β€œtake it just take it” so I did. Today I came back into the store WITH the receipt and told him it is not my fault you returned it, I want my money back for the difference as well as a warranty on my new thermostat (he told me there would not be one after slamming it on the counter last night). I told him he is out of line for everything he did and infront of my 3 year old daughter. His excuse was β€œI worked open to close” I DONT CARE AND THATS NOT MY FAULT! I’ve worked back to back two jobs full time and taken care of my newborn daughter and I NEVER have acted like that. I will not return to this auto zone and I will be calling his higher manager because it is not okay. I am genuinely a open person and can understand things but he is ridiculous. He also said Chevy Malibu’s don’t have V8s..... they do.

Ch
Review β„–81

Answer your phone its 9:30am on a Monday!!! Ugh I live out of town or I would just drive there but dont want to waste my time!!

Ca
Review β„–82

Very helpful. Great service.

Da
Review β„–83

Good selection. The big alternative looking girl is super nice and helpful.

Ta
Review β„–84

Cool, friendly people. Helpful and chill af.

Am
Review β„–85

Great customer service!! No 5 stars because of cleanliness of store.

Ro
Review β„–86

I love how helpful the staff is

Br
Review β„–87

Very helpful associate was patient with my rookie questions.

Vi
Review β„–88

#VINTIQUEπŸ“šBOOKS appreciates the friendly knowledgeable staff @AutoZone! Will be back!

Da
Review β„–89

Fair priced and love that auto zone produces do it yourself walk through videos accessed via ther Web site

po
Review β„–90

Willing to get whatever car parts you need. Usually have it in stock.

Q.
Review β„–91

Great help this morning,great customer service. Thank you!

Ph
Review β„–92

Walked in and had to wait 10 minutes to even be acknowledged. Customer service manager rudely asked what do you want? I asked him if they do generator bench testing and was answered with an equally rude no that would make Grumpy Cat proud. Very disappointing. Will not return again.

MI
Review β„–93

Not too happy today. I ordered a part that had to come from the warehouse. When i came in to the store to pick it up the clerk gave me the box and i started to walk out the store. I got to my car and decided to check it thats when i noticed it was an old used part! I was pissed! I went back into the store and told the guy, that this is a used part and that I had ordered a new part... he looked at a it and said oh yeah it is used.. i said damn why didnt you guys check it when it came in? Then he had to look up another store for my part and found one at the everett store. I said ok when will this one be in? He tells me oh..you are going to have to go and get it from that store and then he refunded me my money. I said im so done here and walked out. I called up oreillys auto parts (which was right accross the street) and they had it in stock and i went there and bought it there.

Mi
Review β„–94

Very good customer service, friendly stuff, great experience.

BY
Review β„–95

I know cars and got a tip from the employee that checked me out about my Subaru that I didnt know.

Ja
Review β„–96

Awesome service and has what I am looking for at a great price, the people are great.

Jo
Review β„–97

Good crew. Great selection

Ja
Review β„–98

I love that you can rent almost any tool that you need for free!

Wa
Review β„–99

Staff and other customer very friendly and informative.

Ri
Review β„–100

They had the parts in stock and did not have to order them.

Information
20 Photos
100 Comments
4.3 Rating
  • Address:1090 State St, Marysville, WA 98270, United States
  • Site:https://autozone.com/locations/wa/marysville/1090-state-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1181&y_source=1_MjQ3MTQ5Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 360-657-2730
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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