This store was very busy and probably under staffed. I almost left with the long line but am glad I stayed. Very helpful, friendly and mostly willing to help me with a quick headlight install...
Was a little dissappointed with my last visit. Sales rep was suppose to order me a part from one of their other stores. Employee assured me that part would be their around 5:PM. When I arrived, that person was no longer there, but the personnel that served me, look up info and found, what she told me was not store policy. I was, and still am very dissappointed. But that is the first time I was truly dissatisfied whit the service. Also they have experienced a lot of personnel turnover.
Great shopping experience for auto parts wide variety for any make and model!
Had to get a refund on a part I ordered and was told would be in today, but when I went to get it was told it would be another week. Sorry, I will have the part tomorrow from another dealer.
They were awesome with helping me find what I needed AND then putting it in my truck.
The store is always very busy and it seems like the staff are overworked. I went to get a battery with the old one in hand and they still gave me the wrong replacement. Past experience, I had a very difficult time getting them to honor the warranty on a part.
Wonderful customer service 👏🏾I was able to get a diagnostic test done on my car!
They were all really knowledgeable and all wanted to help even though they were busy the other workers would take time out to help whoever was helping you they were really nice and patient and helpful and were able to answer any questions completely that I have I will be sure to be going there for my auto needs
I love shopping at AutoZone in Marrero. The staff is very helpful especially the short white guy. I dont know his name but he told me he has a Chrysler Sebring like mine 💯💯💪
Friendly staff, wait was short. Answered my call on first ring when I called in order. Clean
As always.i have a great experience with these auto parts storesFriendly great customer service. The employees are very knowledgeable. Ill definitely be there again.
Very curious and friendly atmosphere always willing to help
Not bad at all and they are real helpful
Asked me to stay on hold after 10 minutes I quit !
Terrible, not worth my time to say anymore
Hey i dont know why this happened to me today just need to put it out there i needed a engine diagnostic check my truck is hard to start and no power i waited 10 to 15 minutes then parts person said wait a minute no problem but then he went to next customer i ask him and manager why they told me customers getting parts behind counter was first i said R U SERIOUS so i am nobody anyway i did get help from a parts driver NEVER GOING BACK
Today was made amazing for me by this awesome Auto Zone employee named Steven. He helped me smoothly do a warranty exchange on my battery an properly replaced it. He went to the next level when helping me figure out how to replace my brake light. The best part of this visit was that he smiled the whole time.
Busy. Busy. Busy, but the employees were eager to help me. They even put my new windshield wiper blades on !!! Nice people ; clean store.Enjoy.❤
The employee was very helpful, polite, I had every thing done that I needed at one time, though it seemed un-doable. I recommend this store. Except one thing... they should sell the car air fresheners single again. I dont want three, I want one lol.
Never was a time I went to auto zone and could not get the parts I need for my car truly a money saver and techs come outside to make sure youre buying the right style numbers and parts please stay open
A 5 star for great professional service.
Professional service. In and out within minutes.
Always had or can quickly get what i am after
The employees were too busy for me to check on a part availability, had to go somewhere else.
At one time I stopped going there because of bad service and rude staff,now service has greatly improved and the staff is very helpful,will continue to deal with them now.
Very friendly employees & very helpful.
Excellent service and very courteous
Well staffed and inventoried.
Your counter people were very knowledgeable, I was in and out in 15 minutes .
I dont really use Autozone very often but I will say that the customer service was excellent and even though the line was long it moved very quickly!
Terrible customer service from sales manager.
Quick to help great service
They are very friendly and always help you out if you have a problem on your car or anything.
Quick and quality service
Well I work for the zone and most times you can get what you need at a great price
Nice enough to run a diagnostic onMy 740iThank you so much 😀
Great but sometimes you needs experience people that know just a little about cars for the ladies because they suggest a product and its not right plz cater to the ladies a little more plz
Always great. My toy store.
Had to get some parts to finish getting my car fixed🤦♀️🤦♀️
Good selection of supplies
As always great help and good prices
Wonderful.I went in to buy a star head screwdriver.I was going to replace the head light on my car.An employee changed it for me in 10 minutes.
Great people that works there
Fast
The employees that work there really helpful with you and theyre nice. And close my home.
Always get car parts from here, who doesnt.
Very helpful. You just have to get the right associate who knows what they talking about.
Went to get my battery either charged or replaced and was taken care if with ease. Bit of a wait due to the time of day and it being the weekend but once it was my turn it was quick and precise.
The man that helped me (I think his name was Eddie), was very knowledgeable and helpful. Top notch service.
THE PEOPLE ARE VERY NICE AND HELP YOU OUT.LOVE THE PLACE!!!
Great customer service Parts always in stock
Stood waiting to check out for 20 minutes while employees did their best to ignore me and the two people behind me. Very rude and curt during checkout, Ill be going to advance auto down the street from now on.
Once again AutoZone had just what I was looking for. I was on a mission to find a 1-1/2 deep socket for a repair job that I working on, AutoZone had singles on the shelf. The other chain store only sold sets.
These ppl r GREAT
Parts n. More good parts
Was not greeted when entering the store and no assistant with finding any items.
👍
Good service
Wonderful staff and well stocked shelfs.
Nothing like buying automotive parts from someone who knows nothing about automotive parts. Who needs general knowledge when the computer spits out part numbers
The mgt.was great help
Staff Is Always READY to HELP whether its INSIDE or OUTSIDE w/ Vehicles. Ive SEEN A Worker HELPING 2 peoples & Their Vehicles Ar SAME Time. Ive ALWAYS Gone HERE for my Auto Parts Needs!! USUALLY they HAVE the BEST or CHEAPEST Prices on Items. ONLY 1 Time I HAD to go to Wal-Mart to GET a Car Battery cuz WAS CHEAPER OVER THERE. But Ill ALWAYS go BACK to My AutoZone!!
Auto Zone is a business I havent needed in several years, but as always when I needed to pick up parts for my sons pickup truck they had then. Auto Zone is conveniently located in my area and if they dont have the parts you need they will order them for you.
Always has what I need rewards card program doesMake me smile
Great service. Helpful emolyees.
Good place to get the help you need. Evan if they dont have the part your looking, for theyll send you in the right direction.
Very helpful I wasnt sure the part when because another person told me the wrong place and he works for Firestone
Good service and friendly staff
Autozone service representative was very nice. He went out his way to provide great service.
Great selection of parts and can order almost anything else you need within a few days.
Have workers who dont know nothing about parts or cars
Place is always packed but its the go to for all your parts.
Efficient, friendly service.
The workers here actually make you feel like they care about getting you back on the road.
Guy kept walking away to get paper & pen when he already had one! Clean, just not very helpful!
WE THE BESTWE GET IT DONEWE LOVE MAKING OUR CUSTOMERS HAPPY WITH GREAT SATISFACTORY WORKIM HUMBLED TO HELP YOU ALLTHANK YOU.God bless#ImAZoner 💯
We always use thus AutoZone . . All educated and knowledgeable and helpful no jerks here !!!
Salesperson was very helpful
I had a couple of issues with my car an was only able to describe the parts i needed but the sales associate mr.darren made sure i was able to get everything i needed and if the parts wast right to just bring it back with no hassle! i recommend everyone to come to this location for help or for parts needs
THE PEOPLE ARE VERY HELPFUL AMAZING STORE MANGER AND TEAM
Dont forget your points on your card
I had my battery checked n good I did. I brought a new battery.
Its cool and they helped my mom get her brakes fixed :)
I always find what I need
Friendly and honest assistance in getting what I needed .
Beautiful
The guys there were very helpful and very expeditious and knowledgeable
Very professional and excellent service
Fast service
I want to share my great experience I had at Auto Zone on Ames tonight. On the way to dropping my kids off at religion tonight, both headlights went out. I drove with my brights to drop them off and headed to auto zone to get 2 new bulbs. You would think they would just plug in. I mean they do....once you take off a ton of screws and move some other parts out of the way to get to them. Anyway, the gentleman looked up my truck info and found me the bulbs I needed and offered to come out to fix it for me. It prob took him 30 minutes because of all of the other stuff under the hood that has to be moved around to get to the light. Then, another worker came out to help do the other one. I was so grateful and I offered the guy a $20 tip thinking thats the least I could do to have working headlights to pick my kids up from religion. The guy told me I cant take your money. I asked, They dont allow yall to take tips? He said, Im a retired cop. I dont do this job for the money. I do it cuz I like helping people in whatever way I can. He said, I appreciate you offering but I think if it were my mom or sister in this situation, Id want someone to help them. Its nice to see that people are willing to help others just as an act of kindness. He expected nothing in return. I told him since he wouldnt take my money that I would ask God to bless him. He smiled and walked back in the store.
All the employees are AWESOME...favorite Auto parts store
Its good thxs for asking
Nobody likes going here, lol. But ironically, I always end up leaving with a good laugh
Not organised but will help u out if u can understand that
The youngman was very helpful to me and told to come back again
Theyre good but the one on manhatten Blvd is my favorite
Its plain and simple they just the best
Was the worse Experience Ever. After 2.5 weeks ago and we still have not gotten this squared away. We stopped in and bought a starter. The computer origally rang up on he couldnt do a double transaction meaning cash n card. But they had swiped the card already.. moved us to another computer then said couldnt take cash so the rerang it up and used another card and took the full amount out. They assured us it would be returned and yet still we have not gotten the money put back on the first debt card.. we have made repeated attempts of calling and we are still at a loss here. They took the full amount on one card and almost all the money on a second. This is very unprofessional and unexceptable!! We will never use autozone again..
Feels lijw family whwn you go in cery nice qbd helpful