I came to purchase windshield wipers 45 minutes before closing and Dustin was one of the most helpful employees I have ever encountered at a auto parts store! He went above and beyond to try to get us any kind of discount and make excellent recommendations. He walked us through the isles and found exactly what we needed. Above and beyond excellent customer service! He was friendly and extremely knowledgeable.
This location has come a long way, and they owe it all to Daniel. This guy goes above and beyond on a daily basis to meet the need from anything as simple as a diagnostic code read to something as complex as the mixing of custom paint orders. He’s knowledgeable, LISTENS TO UNDERSTAND AND NOT TO REPLY and he provides a level of service, support and quality custom care that there isn’t a rating system that scores high enough to give credit for all he brings to the industry. Why this guy is not running the place or pioneering his own independent branch/ franchise is beyond me, but he’s the only reason I continue to give this place my business. Don’t just take my word for it .. find out for yourself and treat yourself to a wonderful customer service experience and have your automotive needs met like never before.
Very professional and courteous.All parts hard to find were there in stock.
I went to get a gas can at Walmart be wondering a 2 gallon can with 20 something dollars and I went to the advance Auto parts and got five gallon for $21
Good people, fast service
The people who are very knowledgeable about what they do! They usually all right on when it comes to Parts knowledge! Ive shopped there several times, and each time was a pleasant experience! The staff that works there is very friendly and pleasant to deal with!
Very pleasant and personable staff. Changed out my battery for me. Couldnt have asked for more.
The gentleman behind the counter was very helpful and took the time to help me try to find out what was needed
Speedy and convenient service
Walked up to a locked door 15 minutes before closing. Guy behind counter refused to open. Made it to Auto Zone down the street, got what I needed, checked out, and was passing up Advance right at closing time. Ill order parts from Pakistan via camel back before I spend money at advance auto again.
Employees are always helpful in getting parts and installing them. Always very friendly.
Daniel has the best customer service after getting wrong parts from the Kenner store he worked everything out for me. Very helpful friendly great customer service. He put a smile on my face after a frustrating day. I will be back just to see Daniel
Nice work
Very helpful n respectful came took old battery out of the trunk brought them in got me a brand new one very good deal n put that one in the trunk for me fast n nice ill go here before auto zone any day
Great pricesKnowledgeable staffThats why we always use them at Autins Auto Sales !
The personnel at Advance were top notch. They helped with my purchase, my battery installation and I have no complaints.
Friendly and helpful staff. They dont always have the parts in stock. But, they will order them.
Good customer service. They also have the best automotive paint supplies for the DIYer. Most of the good paint supplies are behind the counter.
Well informed. Polite. Very helpful. Best reception I have received in all the stores I have been in. Thank you for your time and Honestly.
The employees here are very nice and helpful they looked up everything I need and made sure to offer the sale items for what I I needed 😊
I go to this location first, because I really love the associates. They are helpful, friendly and so knowledgeable. They always make me feel soooo welcomed. Very seldom I cant find what Im looking for!!
The service was excellent.
Fast and friendly service. Would definitely recommend this location.
I have always been treated kindly by staff and management. They order exactly what I need and always helpful on returns.Be mindful that as a parts store it isnt in their control how fast your BANK processes a return. And they do not have repair tools on hand they are strictly instructed never to help repair a vehicle because it v leaves them liable. They can change batteries and wipers Thats it.
The store retailor was rude. I asked if he could show me were the freon was suppose to go. He said he couldnt put it. I told him I knew how I just wasnt sure where it went in the vehicle I own now. He went and just pointed and left before i could even speak. it wasnt even the correct place. I had to google it. Should have gone some were else!
Daniel the sales associate was very friendly knowledgeable and helpful.
Friendly service and good prices
Awesome job.
Its just like oriley or autozone. All the same stuff just. Diffrent packaging
They never have parts after paying online
The staff was not helpful at all and the lady told me she was coming back out to my car she was going look for another pice she never returned so I went inside then she told me she couldnt help me
Best help you can get
I live 20 miles away from the Advanced Auto Parts on the Westbank Expressway in Harvey Louisiana. I got a flat tire and pulled in off the highway not expecting any favors. I asked the manager if he had a jack I could use. He barely answered me and then he said no. I had to wait almost an hour for some help from a family member but the manager came out and got in his car and went home, leaving me and my children sitting waiting on my help. Now nobody is asking for any special treatment but if the people that work in the auto parts store didnt help a person stranded, then obviously they dont need our business either. Thanks a lot for letting me know I better never ever spend another dime of my money in this store no where stick to OREILLY or Auto zone they always help people when they are broke down. Everyone Advanced Auto parts does not need your money go to Auto Zone or OREILLY. By the way I am a woman that just makes the situation worse. Who doesnt help women when their car I guess they are not men maybe they are women to lol.
On point..lol the service rep.change my.windshield wiper blades...my one stop shop..
Great prices and good service
Josh is the MANager!!! Great service.
In and out fast, excellent service
Very friendly. Installed battery for me
Great people to deal with 😁
Slow service,some of the staff helpful, others act like waiting on you is a chore,and are rude.
Needed a battery, new it was for a Ford the minute the clerk looked at it, found replacement in all of 1 minute, paid for it, put it in and back on the road, I would highly recommend this parts store to all customers.
Every thing that is needed for my vehicle is very good prices
OK place. Good service
Wide selection
Only place out of 3 stores that had what i needed.
Clean, organized store with helpful employees
Was able to get what I needed
Because they know their job and they are a very well team
Fast and courtious service
Never really had a line to get help but also looks like more employees are needed at times
They have the parts I need
Thay have what you need or can get it
Always helpful and friendly
Great customer service
Good helpful people
Cheaper than Auto Zone
Military discount and auto parts, bonus!
Over priced
Very helpful
Great service
Good service
Had just what i need
Convenient
Long wait
Good service and good prices