Arianna, Page, Jamari, and Nicki were TOTALLY awesome! I give them ALL a 💯👍🏾👏🏾! They were prompt in serving my family of 6 and they were patient with us as we asked about particular items and quite knowledgeable of the entire store!Special thanks to whomever hired them! We’ll be back soon and we’ll for SURE tell everyone we know about our experience!

They have this sign up everywhere in the beauty, vitamin, supplements section and yet only one that are on sale are the one that has sale sign on it. It confuses customers and I believe they are doing it intentionally. I even had item scanned and told me it would be discounted afterwards but learned that it didnt do that and end up not buying everything. Emplyees gave wrong info about the discount program and told me everything here is 25% off from discounted items. This is nothing but false advertising and scamming customers. Look at the supplements picture one sale sign, which I try to buy but wasnt discounted. Why would u put curcumin bottle showing and yet there is no discount? You go and try this see this fraud for yourself.

When it comes to nutrition and vitamins zwhole Foods is the spot. The help and support i received from the very amazing black woman who truly impressed me with her knowledge of the whole foods product line was astonishing. She never promoted the highest price but the product best in serving my need. Man I bought the sweetest fresh grapes almost like eating pure sugar and there is a plus to being a Prime member the discounts saved a few dollars.

Have lunch box there, The potato salad was spoilage. Pity!

Good variety of fruits available here. They have good variety of hot foods and salads. They also have an Olive Bar. They also have a good selection of Seafood and Meat. This store is spacious and well maintained. Staff here is very friendly. Mask is compulsory for in store shopping and sanitizer is available at the entrance.

Bought a chocolate cake for birthday. Boy, was it loaded with SUGAR! Hey, Whole Foods, what about healthy eating? Maybe it’s organic sugar? Too much of of it will kill. I will properly discard. What a disappointment.

As a regular customer of the Merchants Walk Whole Foods for over one year, I feel like I am able to make some accurate observations about the operation. There are some very friendly and attentative people who work there. In particular, there is one lady in the cold cuts/prepared foods section who is excellent. Similarly, there are some people in the produce and dairy department who are outstanding. The fish department is understaffed, but they generally try their best. However, the meat department is a real problem. The men in this department often talk among themselves and will totally ignore you if you are standing in front of them waiting to be served. This morning, they were sharing a very long fishing story with another employee who was standing right next to me as I was looking at them to be waited on. I tried to not go over the that department for a while because I saw how into this fishing story they were. Finally, I had no choice. After standing in front of them for a while and being ignored, I eventually walked away with my cart and they just kept on talking. Sadly, they must not pay much attention to the quality of their work either. For example, we stopped buying chicken and beef kabobs there because on more than one occasion we have found produce labels still on the peppers of the kabob stick (pretty gross after being cooked on the grill). There have been a few times when the meat department has been attentive, but Its few and far between. I assumed the reason for the attentiveness on these rare occasions was because they were expecting a corporate inspection or mystery shoppers. The above rating is strictly for the unattentive meat department, not the other departments.

Clean and polite employees, but I suggest not going on Mondays. People from the weekend clear out the shelves and there is pretty much nothing left on Mondays.

I bought a bag of small oranges and the second day when I opened them most of them were rotten. One that I salvaged was dry and hard and not edible. I should have checked the bag closer. But for the prices you have to pay I would expect higher quality. So disappointed.This is amended as I took the bag back and they refunded my money. Thank you.

Every time I am in the East Cobb Whole Foods @ Merchants Walk, the employees are so helpful☺️ They help me find what I need & make great recommendations👍 The store is so clean & well stocked🌟 I always seem notice something new Ive never seen/tried before & end up buying more than I planned. Its fun to stop in to see what is new🛒 Plus, they have a convenient Amazon pick-up locker just inside to the left of the main entrance, near the Customer Service desk✅

Really nice my first time going there. I wanted to pickup some muscadines didnt see any so I picked up some plums and shampoo.

This Whole Foods has the best customer service. Ive never felt so welcomed anywhere. Favorite store hands down!

I really enjoy doing my grocery shopping here, you cant beat the variety. They have it all, and its fresh. I wouldnt recommend going whilst hungry though, all their fresh ready to eat is too tempting... you may leave with $15 worth of their fresh cookies and eat the whole bag on your drive home, you know, before your kids can get to them 🤷‍♀️

Everytime I visit this particular Whole foods, it appears that it is quite uninviting. Compare that to say one in Avalon. Not fair conparison, but still. Layout, selection severely lacking. Prices, like all WF, are high. but also incorrect As an example, Ben& Jerry ice cream was supposed to be 2 for $7 or something. I did buy two and lo and behold, I am charged $5 each. I dont crib for few pennies but for a $4 blunder. Ugh.Store is nice and clean though.Good community involvement.Parking is plenty, but across from main access path (so a little hassle).

Same as all the rest of the whole food markets. Great

Usually, when I get hot food from other Whole Foods, the Vegan specialty selections are labeled together. Also, their vegan hot selections were skim 😞

Good products, but the curbside pickup was pretty rough for online orders. Eventually gave up and went in to collect. For that price point, better service is expected.

Today I introduce my friend to Whole Foods over here and Johnsons Ferry. she was unaware of the term Whole Foods equals how check! but we still had a great time bye

You pay for the quality but its worth it. I applaud the great service and fine produce, meats, fish, deserts and ready to eat prepared foods.

Cashier 8 was talking to cashier 4, only after a line formed at 1 register, she when back to acknowledging customers even existed. Poor customer service

Wow, we just have a very educated wine lesson from Marc which give us more confidence in choosing wines satisfying our preferences. Marc is very knowledgeable and great to work with.Thanks Marc!

Some people say its too expensive...I say if Im going to cookout for my family the protein is ALWAYS coming from Whole Foods. Bought 2 beautiful beef tenderloins for Memorial Day. No other store compares!

Has the best hotbar in all of Atlanta!! Especially the Jamaican food 🤤

This is a beautiful Whole Foods Market. The staff is super welcoming & friendly.

First time in a Whole Foods Market. Great store. Wonderful staff. Great selection of vegetarian foods.

Great Whole Foods. Not crowded in the mornings on the weekend (before 9:30) so good time to visit if you can. Always friendly

I just love this grocery store.

Wont go on a Saturday. Large carts in aisle as shelves were being restocked. Maybe Im spoiled, but had to bag own groceries. I must have been in the 10 items and under line, but no evident signage.

They do some things very well produce olive bar some specialty foods always have good produce. That said the rest of their products are off brand and the layout of the store is difficult to navigate.

I love this location especially because of their Vegan options for Pastries and baked goods. I bought Vegan croissants for my wife and I and they are AMAZING! Their Vegan pies and cakes are great too!

Selection and quality are why I love Whole Foods. Im someone who buys 99% of my groceries from the outer edge of the store. If you do that, WF prices are about the same as any other store with usually better quality.

Nicest people ever! I forgot my card at home and when I was checking out, Genie the sweet lady at the cash register paid for my lunch. I couldn’t be more thankful for that. Thanks again Genie!

Ill like this Whole Foods but went in to get a slice of pizza at 11:15. None to be found. Meanwhile, the hot and salad bars were ready to rock. Some of us get up early and lunch around 11. Come on!

Whole foods doesnt disappoint. This location is pretty good, though some of the cashiers arent the friendliest at times.

No greeting from any of the staff. Not a great selection, unless you want the Whole Foods brand.

Only place in town that carried mahi mahi when I needed it

Great healty food

Hard to dislike a whole foods.The store is meticulous. The people are abundantly happy to help, advise, share recipes, or educate if you so desire.The butchers are tiptop and Ive personally gone home w multiple different cuts of meat and plans for dinner because of their enthusiasm about what they were telling me about.My kids love to push the children size karts around.The quality of food is of course great and their hot bar, while not the largest, has a plethora of options for that on the go need.

Freshest and best quality ever. Prices are out incredibly expensive.

Great Whole Foods. Great service, large spacious and clean store. Great selections.

Its a bit pricey but, we go here for the best seafood in our area.

People working in the bakery are rude and have terrible customers service! I believe her name was Davia. I was gonna order a cake but decided not too because of this, bad business. I also spoke with the assistant manager about it and he didn’t seem to care. Unprofessional.

Over priced over rated empty shelves .

Seems Whole Foods has lost their way. Now carry processed foods, imports from China.Never thought I would see it.

Excellent variety, good quality

Foods DOPE... STAFF’s on the DOWNslope

I am disappointed that alot of shelves are empty, I feel like I am in a third world country. Its frustrating that what I want is out of stock 😔

My cashier was extremely helpful. Much appreciated!

Great store.

While I love the products they have it would be great if the hot bar and cold bar were changed out on a regular basis. The food is the same most of the time and looks so unappetizing. We like to come up to make lunch and dinner instead of restaurants but it is getting ridiculous to see the same food choices every time. Better veggie choices and stop making food with canola oil!!! You guys are supposed to be a step above other places so use better oils to cook with! Add more things without wheat/gluten and keep the soy out unless it is Asian foods.

Better prices than before. You still have to shop selectively, but now the store is reasonable enough to walk into. I come here primarily for the fruits and vegetables as they are better than at most of the other stores, and priced much closer to other locations. Bananas are much better here than at any other supermarkets in town.

Had one thing to get. Went in, got it, and got out in a very quick like fashion! Beautifully done!

So good Im speechless.

The staff are doing everything to keep things safe and clean. Aisles are one way, social distancing markers are placed everywhere. Wish the shelves were better stocked though.

A nice Whole Foods as they all are but this one lacks terribly in the hot bar department. Each time I’ve gone there’s barely any food, some items at other Whole Foods don’t taste as great here as the other places. I love the Mac and Cheese at Whole Foods but at this one it was gross and super watery. And then there’s only one station for the hot bar... The pizza station pizza didn’t even look as great as the other Whole Foods either

The store is really nice and clean. I like that you can get fresh meat and seafood! There fruit and vegetables are also fresh and tasty! The staff are all very pleasant and gives great customer service. There hot bar and juice bar are very yummy too. You cant go wrong shopping there.

Everything is high quality and good.

Love this place, love their food, love their hot bar.

Edit: My experience lately has been better. Received friendly service, while getting my coffee. The customer service staff was very helpful, too.I like Whole Foods and what they stand for, but their sales people are not consistently helpful and friendly. More times than not, they seem disinterested in helping, except for the employees who work in the beauty isles. Please train your folks to know how to care for your customers.

I love coming here for lunch!

Great selection of international foods. Very clean and pleasant

What a great establishment this is. Most of the employees are some of the kindest people. The slight chance that something does go wrong will undoubtedly be made right by customer service and then some. Shoutout to Josh from the deli, hes the man! Not sure if hes still actively working here but he was the best. I can say that the new tall slim guy working the deli/sandwich bar is awesome too, very genuine and kind human being and does every part of his job right. The Merchants Walk Sandwich is unmatched to any other sandwich. That will be all.

This store will carry an item and then one day they don’t have it. When you ask if the item can be ordered they say “yes”. But the truth is they do not order it!! The service here is an F-. If I could give zero stars on service I would.I asked for an item two months ago and they kept telling me they ordered it. Then I found out yesterday they never ordered it - wow!! I’ve asked the manager in that department several times if the order came in and she kept telling me they had a place for it on the shelf. Deliberate lie! I’ve given up on this store. I’ve consistently found the service from the people that work here to be F-. How is it that the same Whole Foods in Sandy Springs is so much better? I’ve given up on this store. I know if I’m having this experience other customers are too.

Yummy

The Whole Foods at Merchants Walk is great. My wife shops there frequently (and all the way from Barrett Pkwy and Dallas Hwy). Meats, poultry, and seafood. They have great rotisserie AND smoked chickens as well. They have the highest quality vitamins that we use and can only find there. To my wife, its worth the gas.

I love walking into this store. Smells are fresh, store is clean, and I enjoy the items that are available. I find the customer service there is wonderful. I was looking for a specific item I normally purchase in the bakery section, but I couldnt find it. I asked a gentleman behind the bakery counter and he promptly delivered said item to me.I highly recommend this whole foods location.

They call or whole paycheck for a reason, but its not all that bad. They dont carry normal stuff so dont get your hopes up.

Terrible, not sure if management has changed but this store has really gone downhill quickly.

I come here for produce and herbs that I cannot find elsewhere. There is always a fresh selection ready to go whether its kale, peas, or other greens. Also, there is a great buffet style selection of fresh to go food as well which is very healthy. Will be back again.-DM

Nice atmosphere but pricey. Compare store brand to other grocery store brand, Whole Foods is generally 20-30% higher or more in some cases. BUT, its much easier to purchase foods that do not have all of the extra ingredients like high fructose syrup, sugar and other chemicals you cannot pronounce. We usually travel to multiple stores as there are 5 choices all within a 5min drive. When you factor your time and multiple trips, there is still savings.

Absolutely love it here! I got the Italian soda (as shown below) and I truly made me feel like I was in Italy! I love their smoothies! I enjoy the farmers look environment. I always feel like im at home. Many healthy choices. Havent yet been disappointed. And Ive been going here for years!

We are the height of the COVID pandemic as of the writing of this review. One of the cashiers walked from the rear of the store to the registers with face mask off while eating. Thats not acceptable in these trying times.

One of the best locations Ive ever been into!! They have everything you could need from food to cleaning to wine to hot food bar to flowers and BEST of all they have excellent service! The flower arrangement department always stand out to me. They are very knowledgeable and know how to craft beautiful arrangements regardless of how big or small your budget is! Sarah and Emily are by far one of the most customer dedicated employees Ive ever seen!!

Prices are definitely going up!!!!

Americans need to take out a personal loan of 40,000 to eat healthy? I spent 200 Euro per month in Germany and ate healthier than Whole Foods.However, price point aside, for those Americans who are Health food conscious, this does seem to be an appropriate place to go.hopefully in the future whole foods will be a little bit different with price points and offerings for food. I am all in the idea for organic and as healthy as possible eats & treats. But I think for now, 4share for buying healthy food is on this place.Perhaps in the future will be more of an establishment of whole foods and it may be a little bit less expensive.Come on America, lets all cross our fingers and hope better price changes at whole foods together!But I also must say, when I lived in Amherst Massachusetts, going to whole foods was a welcoming trip for me!so I guess it depends on the location, the circumstances, and the money in my walletwhich will change my views on the prices of whole foods market from time to time.Still though, for more natural and more healthy foods. I believe whole foods is starting hey revolution as how us Americans eat as a nation.

They have so much to offer here. Their food is great! They have products that are hard to found anywhere else. There are many organic and eco friendly products they make shopping here a lot of fun and help you feel good about supporting their stores. I never get tired of shopping at Whole Foods. Also they have EV friendly parking with charging stations.

Good products

Clean and well stocked store, mostly nice and friendly employees except the lady at the juice bar seemed to miss the customer service class upon hiring. I had my son with me and after a few minutes of Hold on baby, just waiting for the nice lady to assist us I asked how long it would take to make a smoothie and she said 5-7 minutes, and then continued cleaning. When we finally got our smoothie she just handed me the ticket and said to just take it to the front shes not doing it here (it wasnt anywhere near closing time which threw me off) and then rolled her eyes at her fellow employee who came to talk to her as I was walking away. Extremely rude and left me feeling like I dont want to come to this Whole Foods again.

I miss the old location. Staff is always on point and attentive. The airey fresh farm fragrance makes you want to buy, buy...buy! By far you are still my favorite for wholesomeness in food shopping.

Great

Food is Pricey but good

One of my favorite whole foods. Its large and has all the special little personal touches that some of missing. Great to get juice, buffet of food, coffee, or do you groceries of coarse. The outdoor seating is a plus!

Get better credicard machine my time cost, I dont like wast.

I have been shopping at this store since they opened. When they brought in this team lead John to head up the cheese department, he stopped carrying one of the items i purchase(d) every week. So, I requested the item 5 TIMES. Every week i would go in and asked if they got it in, and each time I would get a different excuse. This last time John told me they had ordered it, but they were unable to get it anymore. I couldnt believe the line of BS and different excuses. This is really a case of John cant be bothered to take care of his customers. So, i complained to the manager on duty Leon, and said that i could find this item at the Sandy springs store, so why couldnt i get it from this store? Leon came back 10 minutes later and said he called the Sandy Springs store and they no longer had the item either. Leon said the item had been discontinued and NONE of the stores carried it. I had a feeling I was not being told the truth, so I drove down the road to the Sandy Springs store - and there it WAS ON THE STORE SHELF. I even took a picture as proof. I then talked to the Sandy Springs managers on duty, and told them what had been said to me.Lets just say these managers get it - its called we want your business and we are a customer service oriented store. So, what does the MERCHANTS WALK STORE think I am some kind of idiot? The was really a NO CUSTOMER SERVICE EXPERIENCE. This store has really gone down the tubes in the last year. The bakery has days old items that I wouldnt feed to my dog. The store employees (John and Leon) have negative customer service attitudes. When you go to the manager on duty to complain about a problem, you would think they would NOT lie to you... Seriously, the company culture in this store is horrible and hence the 1 star review. Right across the road are two other grocery stores that would love my weekly $$$. I just refuse to give anyone my $$$ who does not appreciate my business.

Whole Foods is perhaps the only supermarket I enjoy visiting. The Fair Lakes location is a true flagship, too! I never imagined visiting a grocery store that serves freshly-cooked Peking Duck wraps and fondue.My wife and I frequently buy fresh produce here. I also fill up my growler with delicious cold brew at the Allegro coffee café. We meet our friends here on the occasion for dinner in the sports bar.Whole Foods has become an integral part of our lives!

The best grocery store. They have everything I need. Great customer service and their prices are better than Publix.

Everything is fresh

Great service from Hannah

Great place to shop, hang out and eat or grab a coffee

The quality of the prepared foods at this location has been on a steady decline. I used to come in 5 days a week for the hot bar breakfast and sometimes lunch. For the past several months the menu has been getting less diverse and generally less appetizing. A couple weeks ago I was getting some bacon from the breakfast bar and there was a piece that was just straight up raw. Today my co worker got himself a bagel. He covered it with cream cheese, bit into it, and noticed a nice big patch of green mold on the bottom!So, sorry Whole Foods East Cobb, but we are breaking up. Get it together with the quality control.

Always fresh prices a bit high for some of the same quality things that I can find elsewhere but over all a good shopping experience

I had the pleasure of enjoying their beef briskets and cauliflower mac...it was so delicious I for the first time purchased second to share with the family! Great experience!

What can I say about the East Cobb location that everyone doesnt already know. Great and helpful customer service love the fresh fish and the Seasoned COD filets are the BOMB!!! Thick, juicy and fresh love COD. Also love thier selection of filtered water and the beer selection.The food bar is tasty even though for me personally I just dont like too many public hands around my food. But its always well kept and cleaned .Give this location a try. Highly recommend.

So Im addicted to the chicken fried tofu, have to be mindful of consumption. Sometimes its really good & others it is too moist. The paleo kale was way too salty last time I guess it just depends on which cook is there. Hopefully they can get things back on track. Overall the prepared food is pretty good, just inconsistent.

Fresh Food.

I ordered bouquets for my wedding party and myself. I talked on the phone twice with Angie in the floral department and even went into the store for an in person meeting. I showed her photos of bouquets I liked, we discussed types of flowers to use, price points to not go over, and she took notes. When I went to pick up the bouquets, she charged me $30 per bridesmaid bouquet instead of the $20 price cap we had discussed. My bridal bouquet was HIDEOUS! It was in the shape of a pageant winners bouquet and it was FULL of plain white roses. I told her in our meeting that I did not like plain roses so she said she would special order garden roses for me. I didnt have time on the day of pick up to complain and wait for her to make me a new bouquet because I had to drive 4 hours to the wedding location for rehearsal. Looking back, I should have just said I did not like it and left it at the store without purchasing it. I was in such a hurry to get to my rehearsal that my judgement was clouded. Luckily my maid of honor came up with a plan after she saw how horrible my bouquet was. We dismantled it to create an actual wedding bouquet shape and took out all of the roses. We had to add in reception flowers to make up for the roses since Angie had put so many in the bouquet. I know that Whole Foods is a grocery store, but I had read such positive things about using Whole Foods for wedding flowers.

Stopped in for takeout. I thought it might be healthier than what we might get at other places. While it was tasty enough the sodium was of the hook. Ill be drinking allot of water tonight. Everything else is what youd expect+ fairly decent and very pricey.

I love this Whole Foods. The area is always trafficky and parking is tricky. But, they have the best prepared food section in the metro area. There are so many gluten free and vegan choices. Super clean and busy.

Love the new one on Barnett Parkway. Modern with as wide selection of everything organic. The deli and cafe is a non-cook paradise. Love it, love it

Whole Foods a little piece of heaven