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GameStop
1811 U.S. 287 Frontage Rd #104, Mansfield, TX 76063, United States
Appearance
GameStop
Comments
Al
Review №1

Great location, friendly staff, and plenty of choices at good prices!

Sc
Review №2

Very disappointed. Price of the game was $19,99 yet rang up $46.99. Person told me he couldnt so anything about it. My son cried all the way home.

Jo
Review №3

Cool place good service

Sh
Review №4

Great location! Extremely helpful and cheerful staff. Store is always neat and clean. Our favorite location.

sa
Review №5

Great people, great service, and always helpful.!

Th
Review №6

The staff here is great. Very friendly, intelligent, and helpful.

SO
Review №7

Took My G-Kid Here For Game Purchase. Helpful Courteous Cashier

Ma
Review №8

Awesome mgt

Jo
Review №9

Great place for gamers. New or seasoned. They are ready to answer any questions you might have.

Ca
Review №10

Love going there it’s my favorite Gamestop!!! Staffs are super friendly and helpful!!! There’s a Gamestop closer to my house and I still rather going there lol !!! 💕

Fl
Review №11

The supervisor was super helpful, and knowledgeable. I always prefer this gamestop over others because of their friendliness and knowledge. Keep up the good work!

Ro
Review №12

Social distancing was in place, the staff was kind and patient with us. Everything was clean, and they had a lot of games I wanted

Du
Review №13

Variety of games for most all of your consuls

Za
Review №14

Visit this store very frequently and Everytime I come in everyone is very helpful. Ryan always gives good advice on which games to get for my children and makes the trip to the store fun for my kids! Will visit this location as long as he is there!

Jo
Review №15

This was my first time in Gamestop and the 2 guys working there did an exceptional job. They were very informative and knowledgeable. They are a great asset to your team.

En
Review №16

Seemed like I was bothering the employee, and I couldnt get out of there fast enough for him. The employee also ignored my questions even though I was the only customer inside.

Th
Review №17

I’m not a gamer, but was treated like all others. Ryan even took the moments required to translate gamer acronyms. Great service!

Re
Review №18

Best GameStop around. Excellent customer service that leaves us smiling and happy every time.

S
Review №19

Ryan was a total jerk, and thats putting it nicely. Whenever I go to spend $65 bucks on a game you would at least expect some common decency. Ryan, stop acting like GameStop customers peed in your fruity pebbles first thing in the morning. Adjust your snarky, condescending attitude and maybe even just ACT like you give a damn. GameStop, do you even care about your customers? Please review audio between 11:00am to 12:00 PM Saturday March 24th This is a perfect example why retail stores are dying out. I would much rather order from Amazon than be treated with total disrespect... Wouldnt you?

MR
Review №20

The employees always willing to help and are very informed about product they sale.

Ed
Review №21

Went in today got helped by a guy named brent.Brent accused me of doing some weirdStated he couldnt do a return for whatever bogus reason....Im so over being treated like a crook due to my appearance.

Ch
Review №22

Great place to buy games from plus the people there are funny.they help you as much as they can just give it a try you have nothing to lose right.

Br
Review №23

Its a good location. They were swapped. Decent people and they helped fix a return that another store messed up.

Dr
Review №24

Iv bought 3 different kinds of game systems here and non of them worked. Dont buy here or at least make them show you that what youre buying works

Da
Review №25

Excellent. Knowledgeable. Fun staff. Always friendly and helpful.

An
Review №26

Super helpful staff that went above and beyond to resolve my issue!

Ca
Review №27

Fast friendly service. Even on Black Friday they took the time to help us.

Sm
Review №28

I love coming to this store and the people here are always friendly and helpful.

Ta
Review №29

I have been going to different GameStops for years and have generally have very good experiences. I have always enjoyed the choices of used and new video games as well as the selection of awesome nerdy collectibles they have that are always fun to browse through. The store manager here is always super helpful, no matter how busy he is he takes time to answer any and all questions from me to my family and tries to take care of everybodys needs. Being polite, patient and extremely knowledgable in a world of customer-mill retail goes a long way towards earning my business forever. The staff here are very friendly people who engage the customers and show amazing customer service and like the manager they are super helpful; they listen and understand your needs and will go above and beyond to make sure you have an awsome experience so trust me you will not be disappointed with this Gamestop.

Mi
Review №30

Staff has always been friendly and helpful. Trading in is usually a ripoff just like all other gamestops but prices usually arent bad.

So
Review №31

Nice and friendly staff, but I had a worker (I believed named Ryan) see if a price of a game would be more expensive on the Xbox One marketplace or in-store and he lied about the price. He told me the price was “$60” but in reality the game was on sale for $24. The game was $30 at GameStop I believe.

Ja
Review №32

Love GameStop. As always professional service.

Wa
Review №33

Their new manager Ryan is a degenerate roid-raged imbecile.He is either one of two things: a complete jerk, or two; a cringey tool that acts so goofy that its obviously fake and ungenuine. Or maybe he really is that much of a loser. Either way, its sad.This boy I should say, raised his voice at me, said my opinion was invalid, and even fat-shamed me. What a disgrace.I hear many complaints from other customers about him. Even from employees. If you see someone who appears to be on steroids so much that his manhood has shrunk down to a Vienna sausage, then STAY AWAY from this rude, pathetic excuse for a human being.JOSEPH IS THE BEST THOUGH!!The only redeeming factor of this store.If Joseph is there, hell take VERY good care of you. Hes knowledgeable, kind, and is ACTUALLY interested in what you have to say if you want to have a conversation. He always likes to throw in his two cents on things. How hes not the manager instead of small-dick Ryan is beyond me.

Da
Review №34

Friendly service and knowledgeable staff! They are very helpful

Ta
Review №35

Very helpful. Need the Netflix,Hulu,And Road Blocks gift cards fixed. Could not sell because cards would not ring up

Je
Review №36

Staff was super knowledgeable and helped us pick an assortment of games out.

Mi
Review №37

Good place to go for games love everything thank you

Ap
Review №38

Great service....they know their video games!

Kr
Review №39

Best Gamestop around... amazing customer service and great selection of games.

Et
Review №40

Great games up to date bad for trade ins and selling

Pa
Review №41

This place is better than the other one. Go here instead.

th
Review №42

Nice customer service quick polite and very good about checking the raitings

ke
Review №43

Nice people, good prices usually

No
Review №44

Great Service. Brent rocks !

Li
Review №45

Awesome group of guys working there!

li
Review №46

Tried calling store,,no one answers finally, after fourth attempt, someone does,and puts me on hold, what a great way to keep customers coming back,,,IGNORE them.! Over 15min on hold...0 stars.. answer your phone and comeback.....

ki
Review №47

Got a good price for my game

Ba
Review №48

Great

SY
Review №49

Trash. they lied to me When I was trying to get a minty ask code on the November 2 one of the attendants said if I bought something right now I could come back and get it on November 6 so I went back on November 6 and they said they were all out so they told me to go to another store so I went to another store they said I had to buy the retail the item today so basically what had happened was they had lied to me

ma
Review №50

Always very helpful, good store

Fr
Review №51

Cool store, friendly staff, always helpful

Go
Review №52

I dont like this store. To expensive and no variety.

sa
Review №53

The employee was great

Dy
Review №54

Employee was fun and very helpful

ca
Review №55

The best of game

Ra
Review №56

The staff has always been friendly.

Sa
Review №57

Games! What more do I need say.

Sh
Review №58

This place is great and service is awesome !!!!

Ki
Review №59

Great staff, polite and knowledgeable

Ja
Review №60

Joseph is the only reason I go to this GameStop anymore :)

Sh
Review №61

Brent is totally awesome

Ja
Review №62

Money saver....

Ed
Review №63

Great game choices

Fr
Review №64

They have games

Jo
Review №65

Best GameStop in Mansfield

Ch
Review №66

Great staff.

Is
Review №67

Good place

Lu
Review №68

Manage is very rude.

Na
Review №69

Got a new PS4 Pro.

Br
Review №70

Its alright

Information
10 Photos
70 Comments
4.2 Rating
  • Address:1811 U.S. 287 Frontage Rd #104, Mansfield, TX 76063, United States
  • Site:https://gamestop.com/store/us/tx/mansfield/5156/mansfield-towne-crossing-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 682-518-9406
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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