Selling my vehicle with Carmax was a seamless experience and something I will absolutely do again if I need to sell another car. All I needed to do was plug in the information online and once I received the appraisal I set an appointment quickly. The appointment took about 90 minutes and I walked out the door with a check for exactly what my vehicle had appraised for online. Everything was quick, easy and straight to the point

The best car buying experience bar none. Car was transferred from another state which was a seamless process. The online appraisal for my trade in was exactly what they offered me which as over a thousand dollars more than a dealership. The car I purchased was lower than suggested retail and although a couple of small issues (which CarMax committed to service for free), the car is perfect. Process to buy the car was completely stress free and I worked with Jay and Mercy who were INCREDIBLE! I cannot recommend working with CarMax Manchester enough.

It was a great experience I sold my car for what I was offered for it on line. I didn’t buy a car from CarMax but I would of if they had a car like I wanted. Nate the sales associate was a true professional and an excellent person to deal with.

Geo was outstanding. Very thorough, professional, and friendly. My car was in another state, it was transferred quickly with great communication. Went on a Saturday driving my car off the lot within a hour and a half. Highly recommend Geo and CarMax.

My 2000 Dodge Grand Caravan wouldnt pass inspection without repairs (rust, exhaust) that added up to more than I paid for the van in the first place. A junk yard in Salisbury Ma. offered $400.00, but CarMax offered and paid $700.00! Easy process, easy to sell. Thanks CarMax!

I had never tried to sell or buy a vehicle through CarMax, but after reading so many positive reviews, decided to give them a try. The online instructions were simple, and response with an estimate to purchase my vehicle was very quick. It was easy to make an appointment with immediate verification and I even received a reminder as the date approached, providing instructions on what to bring to your appointment. When I arrived at the facility in Manchester, NH, I found it to be very clean (and large) and a very well managed operation. Although I had arrived for my appointment early, the staff was very friendly and accommodating and escorted me to a comfortable, clean waiting area. Shortly, one of the associates approached me, identified himself as “Alex Rogers” and gathered information from me and documents to start the appraisal. Alex was well groomed, polite, friendly, respectful and answered any, and all questions I may have had about the procedure. He then inspects, examined and took photos of the vehicle I wanted to sell and test drove it. When he returned, he told me the wait may take 15 – 30 minutes depending on how busy they may be, and even came back after a while to apologize and assure me all was well and it wouldn’t be much longer. The car I sold to CarMax had low mileage, was in excellent condition, and I believe they took this into consideration when appraising the vehicle and when he did return with the offer/appraisal figure, I found it was acceptable to what was originally quoted and we closed the sale of my car. The procedure was seamless and I was very pleased with the operation and way I was treated. I would definitely recommend CarMax to anyone who looking to sell a vehicle and get a fair price from a good company.

CarMax was great! The car I wanted was in another state. They delivered it within a few days. The purchasing was smooth and easy. I purchased an Audi Q7, I had a few concerns with the paint being scratched, the tires were past their prime, and the cup holder inside was chipped (i know silly) but they painted the car, replaced all 4 tires and replaced the cup holder :) I was very pleased! They gave me a fair amount for my trade too!!! All in all a very good experience.

Overall the process was very painless and took maybe 45 minutes tops. The online amount quoted matched the amount I walked away with upon selling my car to CarMax. No sneaky tactics, just an honest and upfront price.

This review is for sales only not service. Absolutely wonderful. Totally smooth transaction with no pressure. The car is in great shape. They even compensated me when the delivery was delayed. I will definitely be a repeat costumer.

For my first time using Carmax, the buying and trade in process exceeded my expectations. Geo the salesman I worked with, Sean who helped me with the trade in and Mike in service were the definition of great employees. The condition of the car I purchased and the price were great and I received more for my trade in than I was expecting. I almost wouldnt change a thing except that for my first appointment I waited almost 2 hours to be seen, but I understand the used car market is crazy right now, so Im giving a pass on that. Otherwise a great experience from start to finish.

I couldnt have had a better selling experience. The online quote process was fast and easy. The day of the in person quote confirmation I arrived an hour ahead of schedule, but the team at the Manchester NH CarMax site worked me in ahead of my scheduled time. The whole process took roughly thirty minutes! I would totally use CarMax for future car sales. I will also certainly be visiting CarMax if I purchase a used vehicle in the future!

I had an excellent experience. I actually went twice, one to get a quote to see if it would be financially feasible to sell my truck and the second to sell it. It was a smooth transition with little to no hiccups and the Staff was very polite and professional. I would absolutely do business with them again. Absolutely none of the “slimy used car salesman” vibe. The price that they gave me was fair and I feel like I won in the transaction. I would 100% recommend using them to sell your old car.

Straight forward and professional with a smile. Worked with Geo at the Manchester NH location on a lease buy-out. Process was very smooth and professional, and Geo was a pleasure to work with. Friendly, laid back and walked us through the process so we were comfortable with every step. Had our payment for the full offer within 1.5 hours! Sad to see our beloved car go, but happy we were able to grab some equity from a lease taking advantage of the current market!

Sold my car for a very good price. The process was smooth and quick and the person assisting me was very professional.

That was easily the best car selling experience I ever had. I would recommend everyone goes to CarMax if they want a fair trade appraisal on their vehicle. The lady we worked with was phenomenal!

This was such a great experience I cant stop talking about it...it was quick, seemless, professional and everyone was so pleasant....I was offered a fair price and I signed the papers the next day...AWESOME job by all

The Manchester NH venue was clean, spacious and welcoming. The agent was informative and direct, as well as courteous.

This was an amazing experience! I went online got my instant cash offer, then set an apt at the dealership . I was a few mins early for my apt, sat in a comfortable waiting area until a very friendly Carmax associate came and got me. She took my offer, took photos of my car, copied my paperwork, I signed over the title. Carmax offered me EXACTLY what my cash offer was for! I am beyond happy. I was in and out in under an hour!!!

The entire process was from obtaining an appraisal on line to making the appointment to selling and turning the car over to CarMez was efficient, streamlined and customer friendly!

They made selling my car very easy and they gave me a great offer.

Very above board. You never have to wait for secret approvals like every local dealer is known for.

Mercy was amazing! They were so easy to deal with and the whole process was streamlined and painless. It was such a relief! Thank you Mercy, you rock!

Very professional. I put my car information on line to make my appointment. When I got there... everyone was really friendly. I had to wait a bit...but it was all good. They gave me exactly what they said they would after looking at my car.

When it was time to sell a car we no longer needed, I did a bit of poking around. I didnt want to deal with strangers showing up at my house. A few dealers wouldnt give me straight answers over the phone. I tried Vroom and Carvana, but one wouldnt come to where I live and the other one had sketchy reviews about inconvenient pick up and drop off experiences. Carmax quoted a price online that I thought was too good to be true. I showed up with my title ready to go. After a 15 minute wait I was greeted by the salesperson (Mercy). She had the car appraised, and within 30 minutes I was walking out the door with a check for the exact amount I was given as an online quote. No games, no messing around. It couldnt be easier. I would recommend doing business with them without hesitation and will likely sell them my vehicles in the future.

Sean was very professional and did a great job. The quote was a little under what I was originally offered 5 days before. There was a difference of 3k but it was on me because I didnt come in within that time period. Great experience overall. Will highly recommend. Thank you CarMax/Sean

Sold my truck to them. Great experience. Professional, friendly, efficient staff. Nice clean facility. Was in and out of there in no time with a bank check for a very fair price.

Went online to get a quote for my car that I wanted to sell. Received the best quote from Carmax. Decided to sell to them. Made an appointment, drove up, checked in and only waited a few minutes. A very nice gentleman was assigned to me (I forgot his name, sorry). He explained the process and when all was done I left with a check for the exact amount of the quote. Very easy transaction. Thank you 😊

First time buying at Carmax and all went smoothly.Happy with my car.Tyler and Mikey were professional and made my experience quite pleasant.A+

I had a learning experience with Carmax. I had no knowledge how Carmax company did business . What a wonder company. Knowledgeable sales personnel. I sold my car and git a a great price. I was in and out. Amazing. My suggestion to anyone come to Carmax and check it out. Sell your car or buy a car it’s worth it.

Skeptic to fan!I went into the process of selling my car as a skeptic. Boy, I was wrong. From beginning to end, it was the best car experience I have ever had. Everyone I worked with was friendly, upbeat and no pressure!! The process to sell my car was easy and I received way more for my car than traditional dealers offered. There are so many positive things to say about my experience, all I can say is, seeing is believing. I would highly recommend CarMax to anyone. Thank you to Kevin, Jared and Nate!!

Amazing experience. Staff was friendly. Wait times are a little long but with staffing issues it’s completely understandable. Highly recommend!

Mercy was awesome, knowledgeable and made the experience fun and enjoyable.

Absolutely straightforward and easy process to sell my vehicle. The Manchester NH location provided a competitive offer and it was a very easy, stress free and simple transaction. Staff (Jay and Geo) were extremely helpful and knowledgeable from the moment I stepped through the door till we closed the deal answering any and all of my questions along the way... No pressure after the sale to buy something off their lot either. I very highly recommend Carmax of Manchester NH!

From the start to driving off the lot CarMax makes the experience smooth and seamless. You wont be able to negotiate trade in value. You wont be able to negotiate purchase price so if thats your thing theyre not for you but if you want to just find a vehicle do a little research to make sure its what you want and a fair price then this is the way to go. You can have a vehicle shipped from any other CarMax in the country for a fee. I had mine shipped up from VA to NH and the fee in my opinion was modest. I would suggest that they give the customer the ability to monitor the progress of the shipping every step of the way. I was trying to sell a vehicle private sale and without that information it put me under undo pressure because one day I was told my vehicle arrived so it gave me a couple of days to try to move my vehicle. In the long run it all worked out though and I cant be happier. I would recommend CarMax for stress free car purchasing if thats what you want.

My experience at Carmax Manchester New Hampshire was really great my sales person named April was professional, efficient and made the sale a lot more enjoyable she was personable and quick with an appraisal for my car that I was selling and the total time I was there was probably about 30 minutes.The following day I had to finish the financial transaction with Kevin a very efficient, knowledgeable employee who helped me with the rest of what I owed on the car and the process was seamless and quick. I would definitely recommend CarMax to all my friends and family for any sales and service of a car thank you

I was pleasantly greeted at the door and was directed to the waiting area after discussing what I needed. Within 20 minutes I was working with a rep to receive a quote on selling my car. After numerous picture taking I waited another 10 minutes and was presented with the same quote I had gotten online, which I was happy with. I spent a total of 75 minutes in the store and walked out with a check minus my payoff loan amount. This was the easiest transaction ever and are clearly well organized.

Always amazingly friendly, not pushy at all. I can walk in and tell them Im just looking and no one even thinks to follow me around and push paperwork at me. I love that. We have bought 2 vehicles from the Manchester carmax and 3 from carmax altogether. It is definitely my go to place and I love the way they run financing, gives me options and if I dont like it I can walk away or try different options. Thank you and you will definitely be seeing us again!!

I have sold two cars to Carmax and bought one recently from them. In general I am pleased with these experiences but I do have some issues that are important for others considering buying or selling a car at any Carmax. Selling a car is quite easy and should take 2-3 hours in total if you have all your paperwork (e.g. title, etc.). The price you will get should be a few thousand less market value, so that Carmax can make a profit selling it. Do not expect a premium selling price. Buying a car can be easy if the car is on the lot and is exactly the same as is stated online. However, I tried to buy a Mazda from a different Carmax that had to be delivered (they told me it would take two weeks). It took over a month and I had to keep calling or emailing (they did not stay on top of it). Finally, they told me that the title was missing and that I could not purchase the car (more than a month later). So be careful and double ensure that all the paperwork is present when you find a car. I am not sure that I believe that the paperwork was lost....especially since it is not possible to sell a car with no title. But, that is what I was told. I then purchased another car from Dulles Carmax and it was delivered to Manchester, NH. They told me to weeks and to expect an email. I did not get regular updates. I called them over two weeks later and they told me to come in (so I had to check). I was given an appointment to come in and look at the car at night (please ensure your appointment to buy a car at Carmax is earlier in the day so you are not rushed). I came in and they were not ready for me and the car was not ready either. So, be prepared to wait. Even though I paid in cash for the car the process took a long time. I was not even able to check out the car as thoroughly as I would have liked to because it was getting late and I had been there for so long. I paid and decent price and the car was good and I took it home. BUT, there were some things missing in the car that Carmax had listed as being part of the car (e.g. heated steering wheel and a few other things). Also, there was a long scratch in one area. The scratch will be repaired by Carmax next week (so I am hoping for the best). So, double and triple sure that all the things that the car should have according to the Carmax specs and the manufactures specs and that you talk to the sales agents if something is missing. I think the only thing you can do is return the car for a refund or just not buy it....not reduce the price if some things are missing. So be warned about that. For me, the car is great even though it is missing some items that were supposed to be included, but I will not pursue it further.So, overall a great place to buy a car if you do your homework!

Sean the gentleman who helped me was very professional and explained everything clearly. This is a great place to buy or consider selling a vehicle. Easy to deal with.

I went down and got an appraisal and when I went back the next time to finish the process at 11 am I was told I would only be waiting 45 minutes. Well, 4 and a half hours later I was finished and they messed up my pay off so i got less than I was supposed to. When I called them on it they said there was nothing they could do and I would have to wait for a refund from Toyota. This place is a joke

CarMax was one of the best dealership experience for me. My car appraisal was transparent and I got instant payment.The staff at Manchester CarMax is extremely friendly and answer all the questions I had about my car selling.I would recommend CarMax to others who are in the market for buying or selling car.

We sold our 2012 Fiesta to CarMax today. Our awesome representative April was friendly, knowledgeable and very professional. A great experience. When were ready to buy another car, were shopping at CarMax first.

I got an appraisal online for $11K. Carmax gave me $11K. Very happy with the whole process of selling my car. The only thing I would say is that the associate that worked with me seemed very bored and acted like he didn’t want to be there. Other then that everything went great! Would definitely use Carmax again.

John C. at the Manchester, NH depot treated us with dignity and respect. It was the best experience buying a car weve ever had, and restored our faith in humanity after being treated poorly by multiple used car salesman.

Simple, easy and quick. Gave me more than any dealer would. Very pleased.

Received my quote online, next day appointment. Was very happy how quickly the process went so smoothly. Had Nate Romanski-Monty that made the experience a great one as he went the extra mile to help.

Had an appointment to sell my car and waited 90 minutes to have someone start the appraisal. I was told they had a little bit of a wait when I arrived due to staffing issues. I had plans after selling the car and certainly didn’t plan on waiting 90mins past my appointment to even begin the process. Only reason I am giving more then 1 star here is once the process started Alex made sure everything went quickly and smoothly. I had a check in my hand in 35minutes and I was done. Very professional and made my awful visit into a better one. Thanks Alex!

Service department had been very good up till now but they gave me my car back with a replaced wheel pressure sensor but they didn’t have a computer to reset system it cost me $78 @ Mitsubishi I had to pay on my own

3rd vehicle purchase from CarMax and the last 2 were great. This time the manager was very unhelpful and wouldnt accept paperwork I brought forcing me into a higher interest rate loan which had to be refinanced. (With the same company he refused to certify my paperwork for) sales associates were great.

Overall experience is excellent and the process of selling the vehicle is very simple and quick. Thank You once again.

Easy buying a car when sales department doesnt work on commission, and no haggling on price of vehicle. No stress. Will buy again at CarMax in the Future.

I had never done business with Carmax before, but thought I would try the online appraisal. When they hit the number I wanted for my Subaru (which was in great shape and low miles), I thought I would give it a go. It was an hour and a half drive to the Manchester store, and I was convinced they’d lowball me with the offer saying there was this and that wrong with it. Nope, they confirmed the price, and about 45 minutes later I walked out with check in hand. Great experience. I’ll be back.

Courteous, knowledgeable employee made the sale transfer a pleasurable experience in contrast to prior dealing with other automobile dealerships.

Amazing experience! Quick and easy process, super nice staff, and got the full offer amount I was given online! Which was $2600 more than a dealership was offering!

I buy cars every 7 months to a year and Scott was one of the best people to work with when buying a car. Everybody there in Manchester was very polite and easy going. I had worked with about four people by the time I was finished and all was great.The call center is very rough. They told me I would receive email updates when the car had shipped from another dealership. Never received that. Was told a date it would be there and it was way off. They told me the car was ready and I drove an hour to find it was not. I do not fault Manchester in this. Its not there fault.I was not in the greatest mood to find this out when I arrived but Scott made the best of a bad situation. He took care of me all the way through. He told me about a center cap before I had even said anything yet. He followed up about a part that had to be ordered. If it was not for him I would not be driving the car I purchased there. They also gave me the best trade in on my Fiat Abarth versus any other dealership from Manchester NH to Burlington VT. I look forward to buying a newer version of my car from them in about a year.

I can honestly say I had the worst customer service experience of my life here. Im only giving 3 stars because the manager assisted today and we had a good service rep today.I sold my car to CarMax, we visited on May 7, had the car appraised and got an offer. They couldnt buy it because we had to get the payoff amount from my lender, who closed at 5pm. We were told to come back the next day. We come back 2 days later, just to be told the lender for the payoff is closed on the weekends - would have been nice to be told that originally. I go back on Tuesday, leaving work early to make sure I am there before the lender closes. I get there and am told Ill have to wait two hours because I dont have an appointment. I told them to my lender would be closed and asked if someone could just call and get the info. The first thing they did right was actually get someone to help me sell the car.Next, I was looking for a new car - had not found anything through them but we took a quick look while on hold with my lender. We found a car, had to be transferred from CT. No problem, lets set up the transfer. Problem - we couldnt pay the transfer fee until the walk-around was completed. Ok, leave my card info - they will charge it as soon as they can.Two days later Im wondering why my card has not been charged so I call them up. Problem - you cannot actually get through to the dealership youre working with. Talk to an agent who says they did not complete the transfer so the car went back to stock. Awesome, well lets transfer it please. Everything is all set - car gets here next day. No word from CarMax. Travel to the dealership on Saturday to see whats up. Oh it needs to be inspected and cleaned, no service on the weekend. Sales agent says itll be ready on Wednesday morning at the latest. Ok, Thursday comes and no call - call and speak with a call center rep - oh, shows it will be ready tomorrow. Ok, take a drive to the dealership again on Friday, to be told theyve been busy, theyll call us by 11am the next morning. Finally called at 11:20 for us to go in and do the paperwork.No way to communicate, constantly receiving incorrect information, and two weeks without a car. Honestly I would never shop with them again.I give a three because the sales rep that helped us when they bought our car (Sean), the rep (Meagan) and manager (Nicole) that helped us today were great. We were refunded the transfer fee and had a flawless transaction purchasing today. I just wish I had a better overall experience.

Carmax was quick and to the point. No BS negotiating, it was best and only offer. Would go back in a heartbeat! Worked with Geo who was down to earth and easy to talk to. Highly recommend!

Did online quote to sell my car to them. Came in and it was a very easy process. I gave them my printed offer, they took pics of my car, submitted them and came back with the identical offer I received online. Very accurate and reasonable. Would definitely recommend them for selling your vehicle.

My 3rd time doing business with CarMax in Manchester NH, and every time it happened to be with Zack. He is a top notch professional and always a pleasure to work with. I always got a good value on my cars too.

I received a pre-quote on-line and made an appointment to follow up with the sale.I could not make the appointment time but the staff accomodated my later arrival.The staff were professional and courteous.The wait times were minimal considering I was told it might be up to 45 minutes.The vehicle was inspected and driven and photos taken.The final offer matched the initial amount and I was thrilled to have made the sale so simply and cleanly without worry or inconvenience.Being a commercial vehicle, the final steps were somewhat more detailed, however, the process was very smooth.Overall: An excellent experience.

Gave me the best deal for my trade and other than it taking a few hours to complete everything else was great

Came in with an online offer and it was honored.... great price for the car.... rk pictures and then came with a check couldnt have been happier.... they thank you

Pretty painless all things considered. Kevin was my associate and that guy is the man, seriously. Dude needs a raise and a promotion and Ill fight anyone who says otherwise!

I got my car and not even a few months later my car brakes down. They helped me and everything cover which was nice but I told them I give my dad whose a TBI rides to appointments and that I cant have the car brake down again cause he already got in an accident I dont wanna have him get into another one. They just said thats nothing we can do. When I got my car back from being fixed there was paint missing on my car and I said something. They sent it out to be fixed. I got it back again and they is white spot and scratches that Ive never seen before and the one of my headlights looked like it had scratches all on the inside again never been there before. I didnt say anything cause then thatd be a 3rd or 4th time if be bringing it back and they seem to be annoyed and that I was an inconvenience so I just left it at it was.

I got an online offer from car max, made an appointment and after my vehicle was inspected I received payment as initially proposed without any haggling whatsoever. My rep was very pleasant and professional. I was there just a little bit more than one hour. Their facility in New Hampshire was very pleasant and meticulously well maintained.

I love this place. I bought a Honda civic, great little car, but not for me (Its hard to go to VWs to something with less pep). There was no hassle, the place was clean, quiet, and the staff was very helpful. I brought the civic back after 2 weeks and got 100% refund, no questions asked. Definitely going back when I am ready for my next VW Golf or GTI. This was more like a service than a dealership. Will never go back to a traditional dealer.

When I first came in it was a little hassle getting the correct paperwork but that was my fault. The staff there was extremely patient and extremely helpful. Scott and Felicia were the best managers I have dealt with ever. They were patient with me and were willing to accommodate me and help me through any hurdle. I admit I was not the easiest customer to deal with but they were amazing to work with. I even popped my tire right after the car and they were EXTREMELY fast in getting me in a loaner and getting my car back to there shop. I would give this 10 stars if I could. I hope to always work with this company. I recommend anyone going to this dealership

Honestly can’t thank everyone the folks at CarMax enough. From the shopping online, the finance qualification, shipping (was quoted 21 days from Cleveland, had my new truck in my garage in a week instead!) and the pickup at the dealer, it’s all be seamless. About 2 weeks after taking the truck home, I noticed a bubble on the sidewall of one of the tires as well as half my 3rd break light out. I called them at 11am, they had me in by 1, and about 40 minutes later I left with a piece of paper showing the 4 new tires and the light assembly that was on order at zero cost to me. I’ve purchased several vehicles in my life (I get bored quick) and this is the BEST car buying experience I’ve ever had. No hassle, no pressure, no irritating pushing sales or finance guys. Very happy.

Nate was awesome super nice guy, would definitely recommend this place.

My wife brought her car in for appraisal, was seen at her appointment time, she answered some questions, they took her car for a ride, came back with offer for her car that she was leasing (lease was ending in 2 months) She actually made money on the deal. Steve was excellent. The whole process was fast and easy. Highly recommend Carmax Manchester

Bought my first car from Carmax Manchester and Nate made it so easy and fast! I had a very specific selection of cars I wanted to see and he made sure I left with exactly what I wanted!

Came in to sell my car after receiving an online quote. Totally seamless experience. Was there for less than 1 hour and left with a check in hand equal to the online quote, minus payoff. Would definitely do business there again.

Reasonably fast, price as quoted, friendly rep, good price, easiest sale ever.

Getting the vehicle from one store to another was a bit lengthier than I expected but from there, the process was seamless, the team was friendly/no pressure and clearly had my best interest in mind and not their commission. I will never go to a big dealership again. CarMax is the way to go!

Had an estimated offer and an appointment to sell my 2010 with 195000 on it.Excellent customer service, timely, inspected vehicle and gave me that same amount.One hour from start to finish.

Sold my car to carmax. Everyone was polite and fast. Very good experience

It started with a very low trade-in offer from the dealer of our new car. So we looked at Edmunds valuation on the internet, which has an arrangement with Carmax. Their offer was in the middle of the Edmunds valuation, so we accepted that. It was about what we expected to get if selling it ourselves, minus the delay and hassle of handling this transaction by ourselves. A pleasant experience all around - staff were very professional. We recommend Carmax when others have a similar situation.

I had a car to sell and Carmax made it fast and easy

Carmax in Manchester has been my go to dealer for the last 4 cars, yesterday,was my best experience ever... hassle free. Didn’t take long at all... paper work was extremely basic and easy. John and his trainee ( forgot her name I’m sorry ), and Nikki where incredibly nice, respectful. And caring for what I wanted and when... so glad that Nikki is now a MOD and hopefully John will be one too soon here... thank you 3 for making my family once again ... happy !

Pretty good way to buy a used car and sell your old one. Plan on at least 3 hours though--its SO slow.

CarMax is great. Made an appointment to see about trading in our car. Left within an hour with a check in hand! Amazing service!

Quick and easy. Received much more for my car than local dealer offered thru KKB.

Showed up at a dealership on 6/30/2021. I received a KBB offer of $2,682 and this location was one of KBBs recommended locations which was about $400 more than the offer I received from CarMax. To my surprise and insult, the dealership came back with an offer of $500 and wouldnt budge or give me the side-by-side comparison. Its a shame they wouldnt take it because CarMax took my car within 20 minutes, no questions asked! Honestly so surprised at how easy it was done at CarMax. Would recommend for ease but you could probably get a little more if you sold privately in this market.

Incredibly fast and easy. Sales associate Josh was awesome. Highly recommend your services.

John C. was exceptionally at putting my worries at ease. I needed a car ASAP and giving him my criteria of what I looked for in a car he helped me on my search. Everything from finding the right car, trade-in process and finalizing the sale was absolutely easy! high recommend!

My associate was very knowledgeable and friendly. The service was quick and met all my expectations.

The team at the Manchester, NH Carmax went above and beyond to help me sell my truck. I was on a tight timeline for the transaction, and the Manchester team stayed until 10 pm on a Friday night to get me through the process and cut me a check so I could purchase a new truck. I enthusiastically recommend this CarMax for anyone looking to sell and/or buy a vehicle in the New England area.

No nonsense Pleasant courteous staff absolutely best auto experience ever!

You know how not a single commercial tells you the whole truth about whatever their selling. Well this one did. Car was exactly as stated, paid exactly what was quoted minus title fees, and still have 15 days to change my mind and get every dollar of my money back. Apart from a couple small electrical problems getting fixed (for free!) next week I couldnt possibly be happier. Please give them a shot. Its a great experience!

Great buying experience. Totally low key and hassle free!

The dealership was bright and clean. Our salesman was competent and calm.

I had such a great experience. After getting trade-in quotes from 6 different dealership, I went to CarMax on recommendation of a friend. I did an online quote then walked in to get a formal offer. Even though I didnt have an appt they were able to help me within 10 min and the whole process took about 30 min. Their official offer matched what I had gotten on their website. I didnt have all the paperwork needed so I came back later the same day without an appt to do the trade in. They told me it would be about 2 hours wait, so I went to kill some time and they called me just over an hour later and said they were ready for me. Associate Ben explained everything and took all my information, and less than 45 min later everything was complete! The process was clear, quick and smooth and all the employees were friendly and easy going. I would highly recommend working with CarMax!

I had nothing but a perfect experience at Carmax - The sales representative who met me for my appointment, April, was amazing - she offered some excellent advice and suggestions along the way and I did not feel rushed or anything. I would highly recommend Carmax in NH!!!

Very easy and smooth. We worked with Nate and he was awesome! I would definitely recommend Carmax to anyone who wants to sell a car.

Carmax is great, however the Manchester location is possibly the worst. Our car was brought over from one of the Massachusetts locations, when it arrived at Manchester the passenger skirt was not completely attached, and had a dent in it, Carmax asked if we wanted it fixed before we purchased the car we said no because we wanted to get our of the car payment we were in at that time. Carmax Manchester stated we could come back anytime within our 90 day warranty and they would fix the skirt. So we brought the car in for a turbo oil leak asked if they could fix the skirt while they had the car and they said they can’t fix cosmetics. Asked them to replace the headlights, they replaced ONE. We have snapshot from progressive, while the car was in Carmax Manchester’s possession my progressive app notified me of “hard breaking” and “fast acceleration” numerous times. Rewind…. when we first arrived at Carmax Manchester the day of our service appointment we expected a loaner car as we were told “if we need to keep the car overnight or it needs to be sent to a dealer we’ll give you a loaner car” When told that indeed would be happening we told them we need a loaner as this is our only vehicle. “sorry we don’t have any loaners available.” after they gave us the run around they decided to put us in a car off the lot with a dealer plate. Fast Forward a week we get our car back. Three maybe four days later it starts misfiring, so my boyfriend takes a look at the spark plugs. COVERED in oil as well as all cylinders. Call Carmax Manchester, they said “we’ll have someone from service call you back” 3 days pass no call. If you want to deal with Carmax go to the one in Danvers or any location that isn’t the one in Manchester.

We had an incredible experience buying a vehicle from Carmax! No issues at all!

I bought a car here and was satisfied with how easy it was to get the car, despite how long it was to get some logistics together. Also a few days later I had to have it looked at because the service station where I got inspected told me I had some “issues”. They brought me right in, and were very patient explaining that my service station was selling me a line. Im very happy to have chosen CarMax for my used car needs and that I purchased the extended warranty to boot. Thank you, CarMax.

I was at carmax today and was there awhile but all thanks to a gentleman named john i left there with a very nice vehicle 🚗 he went above and beyond making sure i understand everything that i was Questioning and then went out of his way to make sure I had all the documents that I needed and explain to me how in the future I can better my credit and also lower my APR John you get five stars in my book thank you

Sold my car to them hassle free

CarMax was great they did everything they could to get me in to a car I even sent one of my friends to they and they also helped her get in to a car my life has gotten so much better now that I have a good car to get around in