user
AutoFair Ford in Manchester
1475 S Willow St, Manchester, NH 03103, United States
Appearance
AutoFair Ford in Manchester
Comments
CW
Review №1

I had a great experience with Auto Fair Ford of Manchester. I shopped every single Ford dealer in NH as well as some just across the Maine border. Not only were they the most competitive in pricing, every member of staff I interacted with was fantastic. Friendly, informative and very helpful. They were the original dealer that pointed me in the direction of custom ordering and the benefits of doing so. This worked out for me better than any other option at the time. I’m extremely happy with my purchase and I left the dealer a month ago very happy. I have had many previous experience where that was not the case and am very pleased at the turn out here. I have already recommended others to follow my footsteps with Auto Fair.

Gw
Review №2

My husband brought our 2015 F150 in for state inspection and an alignment (we recently installed new suspension). Ford also performed a recall service for the master brake cylinder.Due to a bad experience at Ford of Londonderry where they left the engine cover loose, we checked over the truck when we got it home. Auto fair Ford left our intake loose from the recall service and burned a hole in one of the neoprene covers for the suspension when they did the alignment. Would not bring another vehicle here for service.

Ke
Review №3

Phenomenal experience. I’ve been to other dealerships over the years and they’re all the same. Nice at first, and give up on you once you’ve paid. AutoFair Ford made me feel welcomed the entire time and will definitely go back there. Love my F150!

Er
Review №4

I had a great experience with the team at AutoFair Ford! We worked with Christopher and he was the best! He was informative and I really felt like he did everything he could to get us a good deal on my new car. I love my new car. I would definitely recommend going to this dealership!

Br
Review №5

Nothing but regrets about buying my car from this place. They invent fees and overprice everything. You won’t get any kind of deal here.

Ca
Review №6

We have purchased 3 pre-owned Fords from Auto Fair in the past 10 years. We have never had a bad experience! Gaias, Sean, and Adele were professional, friendly, and helpful through the entire process. We never felt pressured and always left happy with exactly what we were looking for. It will always be our first and last stop when purchasing a car or truck!

Je
Review №7

They only get 2 because they didnt waste much time.Offered me a low offer on my car that was downright disrespectful. I understood because of two mods that take 20 min to remove. Told me I wouldnt be close to asking if I removed, what a joke

Je
Review №8

David Kelley was truthful and really guided us to the right truck for us…a professional. The finance process took 10 minutes and they got us out of there with a new truck and no overselling of options and and the like…again, professionals. My best car buying experience by far. Thanks, guys!!!

Ri
Review №9

Great truck buying experience at AutoFair Ford in Manchester. They called us when the model we were interested in came in. Made appointment the same day and worked with sales and finance to put together a great deal. Got a fair deal on our trade. No high pressure. Drove home in a new F350. Thanks!

Mi
Review №10

Went in to lease a new vehicle, manager and salesman both played games. Told me that their own online calculator must’ve given me the wrong calculation. Happily walked out and leased the same exact vehicle at McGovern Ford for exactly what the calculator showed. Not $135 more per month as what Autofair tried to tell me.

Da
Review №11

BEWARE! Went and got my truck serviced and picked it up today. When I went to pay with my credit card I was told they are now charging a 3.5% fee! To pay with your credit card! Can’t believe a company this size is hosing people like that. What if you can’t afford to pay cash or debit? Now this dealership is charging a ridiculous fee that is no way near offset with points from any card I’m aware off…. Last time I go here. Called Londonderry Ford and Salem NH. They do not charge any additional fees…

Be
Review №12

Ive been buying cars for Autofair for years and have never had a bad experiance with the sales department. Scott Vincent and that department have always gotten me the best deal. Thank You

Ch
Review №13

Tehya Mooney was fantastic with helping me purchase my new car recently. She was very patient and answered any questions I had. Highly recommend seeing her.

De
Review №14

Had a great experience with Auto Fair Ford. The salesman was nice and not pushy at all, he even looked for the best deals for me and the Finance Department is awesome they waited for 3 days for me to bring them a bank check.I have bought 3 cars here and never have been disappointed.Thank you for everything you did for me and my family

An
Review №15

Buyer Beware…My 90 year old dad went to Auto Fair Ford and was ripped off by about $17,000. They sold him an F150 and charged $2000+ over the sticker price, gave him 27k trade in value on a vehicle worth $45k and then added all kinds of insurance extras he didn’t need. I was able to get about 8k back after bringing my dad back in but will be pursuing legal action to get the remaining money. It’s unbelievable that they could do this to an elderly man. Chuck the GM is well aware of the situation.

Em
Review №16

If you previously bought a car from Autofair Ford five years ago or more, this is not the same dealership you remember. The service has gone downhill. Where do I begin? From the incompetent rude salesman, to the lackluster prices, to the unfair trade-in offers being made when let’s face it trade-ins everywhere are at an all-time high. A few words of advice to save yourself a headache: take your business elsewhere. This business does not value loyalty, and there’s not a fair deal to be had.

Wi
Review №17

I recommend going to auto fair Ford. perfect service perfect staff couldn’t ask for anything better and faster.

Za
Review №18

If you are ever in need of your vehicle needing service I highly recommend Joe Reardon over at auto fair Ford.He’s very professional, knowledgeable,He will make sure If your vehicle gets the proper Maintenance and care that it needs. I always leave there with confidence knowing my vehicle is in good hands and he’s a guy you can truly trust

Do
Review №19

When I first ordered my Mustang Mach E back in February of 2020, I contacted AutoFair Ford to keep me informed & updated on my new vehicle. I couldnt have made a better choice! I was able to test drive a Mach E not once but 2 times! I fell in love with the car immediately! AutoFair Ford reps shared my excitement & kept me updated every step of the way, right up to the delivery day! They are honest, friendly, kind & very knowledgeable. They give their customers nothing but the best service. I feel grateful for their friendship & am so happy that I am now a member of AutoFairs family!

Jo
Review №20

A great Sunday afternoon spent with a great team. I had the pleasure of dealing with Mannie who went above and beyond to help me purchase a new truck. Never thought Id have it all done in one afternoon and love my new ride!Thank you Mannie!

Co
Review №21

I have never had a more streamlined and easy car buying experience. Thank you David and Christina for such a great experience. I absolutely love my new Edge.

Th
Review №22

Worked with Brandon, Sarah and Sean. They were all great, very helpful and got me to drive home a new Bronco tonight. This is my second time buying here and my second happy experience. Would recommend.

do
Review №23

You could not ask for better service, the service department and service techs are top notch. Yes I will be back for service.Thank you Paul, and Jerome for all yor help.

Br
Review №24

We worked with Tim when we purchased our new vehicle. He got us a good trade in value for our old car and made the whole car buying experience fast and easy. I love my new car and will definitely be back for my next purchase.

Do
Review №25

We went to ford auto fare expecting not to buy at the moment, how lever Trevor came out to talk with us. Not pushy at all very patient asked what we were looking for and budget. He did not try to sell us something we didn’t want or can’t afford. The whole experience was amazing nothing I have experienced when purchasing a car. We ended up buying and I would recommend Trevor as a salesman. The financial manager was amazing as well. Explained everything and made sure we understood everything. I will go back again when I’m ready to buy another vehicle or recommend others to go there to purchase a vehicle .

An
Review №26

They offered me $1000 trade for a vehicle I sold for $6000. I went in with a certain budget, they tried convince me to go over that budget by almost %60. Take your hard earned money elsewhere. You have been warned. Have a nice day.

Ke
Review №27

I had a great experience at Auto Fair Ford purchasing a Mustang! Sales and finance were both great! Transaction was smooth and easy! Highly recommend Chris and Beau, professionals and very friendly.

Ya
Review №28

In the service department the best guy to work with is Joe Reardon he’s a great guy that you can truly trust your vehicle will get the proper Maintenance and care that it needs

Ka
Review №29

My husband and I went to AF Ford the other day and it was a horrible experience. I bought my first car at AF Honda and it went well so I wanted to check back in at the franchise. I talked to a woman named Nicole via email and that was very pleasant. We dealt with a guy named Scott who couldn’t give us much info at a vehicle we were looking at and also shut us down hard when we asked about going down on the price because we could see a few things wrong. I told him I was willing to sit down and go over what we were looking for. He began to show us vehicles that were 5-10 years old with 60k+ miles. I told him we wanted something newer with less miles and he said that wasn’t realistic for our price range. I showed him a piece of paper I had printed out from doing my research and there were 6 vehicles over at AF Hyundai that matched that criteria. He told us to go look over there and come back if we don’t find anything. He was very rude and standoffish. We spent our day at Hyundai and left with the perfect vehicle! FYI these branches have different owners and Hyundai was way more welcoming and helpful!

Ha
Review №30

Raja helped me get into my dream car. He was so nice and really informative about everything the whole process. Dave in finance also was very helpful with everything and they both made the buying a car thing smooth sailing. Thank you Raja and Dave!

Gi
Review №31

Ive had my fair share of poor dealer experiences. This was my first vehicle purchase from a dealer (except for a motorcycle), but Ive had wrong parts ordered multiple times, recalls that were performed incorrectly, inspections during those recalls that missed obvious problems and flagged me for bogus repairs, etc... The few times Ive hung around long enough Ive usually been approached by someone overbearingly trying to sell me what I didnt want. I decided it was time to finally purchase a new truck and was pleasantly surprised by my experience at Auto Fair Ford. They were patient, knowledgeable, and spent the time to get me exactly what I was looking for. The whole process went the way It should have. I wouldnt hesitate to recommend Auto Fair.

Th
Review №32

Awesome and many helpful people and things.

Ne
Review №33

I went to autofair in Manchester, the staff was very nice and professional. Scott who I worked with was very helpful, and put me in the car I wanted. I would go there again. Two thumbs up.

Li
Review №34

We always have a great time coming here, Tim Sewall is a great salesman. My husband and I always buy from Autofair. Always a great experience, and great people

Jo
Review №35

AutoFair Ford is a very clean and professional environment. There was no pressure sales tactics whatsoever. We were given several options for purchase considerations. The sales team were very professional and made us feel at ease. The financial representative was very thorough and professional as well. This is the second car that we purchased from AutoFair Ford and we were definitely not disappointed.

Ma
Review №36

I got taken for a ride at this dealership. In July of 2020, I found a truck to replace my Tacoma. My first mistake was going to a Ford dealer to complete this transaction. I test drive a CPO 19 F150. Previous owner was a rental company, so it had scratches and scrapes everywhere, a missing headrest, and a missing locking latch on the passenger rear door. I test it out and come back. While I wait for them to value my trade, I sit for what feels like an eternity. They come back and offer me 9k for my trade. They keep coming up $1k at a time, talking about all the work that has to be done and how trim panels need to be replaced and the roof pan needs to be replaced before it can be sold, and theyre taking that hit. All this time, I offer to take my keys and leave, but my keys are nowhere to be found.Fast forward to two weeks later when I find my truck in the exact same condition after having gone to auction, sitting on a lot in Minnesota for $22k. My decals were still on the tailgate, and between that detail and the VIN, I was able to verify that the truck was mine.The new truck is delivered to me, no headrest. I badger the sales rep for it, and he says its available for purchase. I dont think so. Another battle, and its available for pickup from the parts department. Again, I dont think so. Finally manage to get it to a location within a reasonable distance, and the headrest and the cloth cover are two pieces, and its unassembled. Still missing the locking mechanism for the passenger rear door. The truck idles rough, stalls in traffic. Thanks for nothing, Autofair Ford.

Ed
Review №37

I just purchased a 2018 Ford Escape and This was a Great experience at Autofair Ford. No pressure from the salesman or manager. There was a little back and forth and then an agreement. All in all a Great Experience. I would highly recommend Autofair Ford to anyone looking for a good used or new vehicle.

Pe
Review №38

They are just amazing I had some work done to my truck and hats off to all the crew there A big thanks to Jason ( service writer ) for going above and beyond for making this happen There always willing to help no matter whatThis is why i been a customer there for almost 30 years Thx again

Ma
Review №39

My husband and I recently bought a new truck at Auto Fair, I must say everyone that we dealt with was so pleasant, professional and patient.~Thank you Auto Fair

De
Review №40

Friendly staff, we were in a bit of a rush but they were super efficient and we had a quick turnaround and left with exactly what came in for with no pressure.

Ev
Review №41

Overall im beyond excited with my new truck 😍😍😍 thank you guys so so so much

Al
Review №42

Ive always received excellent service both in Sales and Service at Autofair Ford. Ive bought 2 new vehicles from Tim Sewall and have had great experiences both times. Service is a breeze, keep it up Aurofair Ford!

Je
Review №43

Quick hassle free car buying experience. No need to haggle, vehicle price was perfect.

93
Review №44

Brought my 2013 Ford Fusion in with a dead battery and ABS issues (service traction control/no hill start assist, abs light on, no power steering) which started a very long and terrible nightmare that youll want to hear.So i got a call back from Shannon telling me that i needed my engine sealed and a new battery ($1,700 total) and that the abs issue (mostly happened during rain) would have to be showing the code to be fixed... you would think they could figure out to take it through a car wash or spray it with water but oh well. Shannon told me the oil leak could be causing it. So i payed the 1,700 dollars only to have it come on about 10 minutes after i left. also there was smoke coming from the engine which never happened before. So I called them back and they told me its normal for the traction control warnings to come on when wet and the smoke was probably pine needles.. ok.A month and a half later i notice a good amount of smoke coming off my engine and the ABS issue never went away, also I needed an inspection so i called again. i tell them about the engine and the abs and they said they would take a look at it and do the inspection. come to find out the engine they sealed had a crack in the valve body cover which they fixed but when i brought up the abs issue again Shannon told me i would need to pay another 150 for a diagnostic just to look in that area. I was already starting to get frustrated with them so i declined. still had my car inspected by the way (very unsafe).So of course the ABS issue was still happening so my fiance called the supervisor and spoke with him and got the diagnostic fee waived so they could finally figure out this abs issue (it had gotten worse). So they call back and say its a wheel speed sensor 150 bucks no biggie. Well after they installed that Shannon called me back to inform me they pinpointed the location to my ABS module and the whole thing needs to be replaced. Finally i had enough and told them Im getting a second opinion. Somehow they managed to make the issue even worse. the lights stayed on constantly during rain.Guess what? it was the wiring like i had been telling them every time i went in there and it cost 106 dollars to fix. versus the 1600 they wanted for the abs module, on top of the 1,700 they already charged me. These people are either absolutely negligent or complete scam artists. seems more like they were ripping me off. NEVER go here and especially NEVER work with Shannon to top it off she has a terrible attitude and treats you like a crazy person if you try and tell her what you believe the issue is. terrible terrible people. could have killed me because they want money. absolute shame.

Ke
Review №45

I have bought my last 3 cars off Autofair Honda and have always had a wonderful experience. This car I decided to give Autofair Ford a chance because you had the vehicle I was interested in most, the 2020 Ford Escape! I have to say I am extremely pleased with my experience. Manny my car dealer was awesome!! He answered all my questions and made sure I got what suv I truly wanted! And I wasn’t there very long, maybe an hour tops! He made sure to direct me to finance with Beau and he was awesome too at getting me approved through Ford where my bank I was previously invested in would not take on the new loan. They both, along with all the other staff really impressed me with all their hard dedication to make sure I went home happy! So yes, I am very happy and enjoyed my experience with you Autofair Ford In Manchester NH! Thank you all for being so wonderful, polite and helpful!

Pa
Review №46

I Brought my 2015 explorer in for a Side panel door and actuator vent for the HVAC distribution, 1 vent blew ac, 1 vent blew heat- I professionally explained my issue wth the service dept, and put in ticket, addressed a alingnment issue with tire at 60 and disappears at 70, and had 2 valve stems replaced.got car back, car worse at 60 mph, i turned on the ac and now nothing works.. . called back advisor not in- called back next day telling me the rear ac lines are leaking.never again folksnever again

Da
Review №47

Had a great experience at autofair ford, Scott was easy to work with and helpful with any questions I had and made it a easy pleasant experience, highly recommend them.

tp
Review №48

My buying experience working with Tim Sewall at Auto Fair Ford was better than I expected. He was very professional and was a pleasure to work with. I will be recommending your dealership to all my family & friends.

As
Review №49

30 OCT 2020-Today, I just got off the phone with CHUCK HOGAN. In order for me to re-do a deal with them, I would have to “remove the negative review I posted yesterday” as if my initial experience with them did not matter. That wasn’t going to happen! I had no idea that my wife wanted to go back to AutoFair because they lowered the price on the Raptor we were looking at on Monday. Talk about SHADY. I informed him that I don’t deal with people who place conditions upon purchase of a vehicle.What I have learned from this TERRIBLE experience is that I NEED TO READ REVIEWS FROM OTHERS BEFORE I GO IN TO SPEND MY HARD EARNED MONEY IN THAT BUSINESS. I encourage you all to read these reviews as well.The worst car buying experience I ever had. The salesperson was rude, answered every question with one answer. The Finance Manager, Adele never returned our call. It seems as if they take not buying one of their cars personal. Portsmouth Ford is much better and they treated my family and I with respect as soon as we opened the door.

Vi
Review №50

I bought a beautiful blue 2020 F150 from Autofair Ford in Manchester, NH today. Dylan was a great help, showing me multiple trucks in different styles until I fell in love with my new baby. There was no pressure, plenty of concessions, and it resulted in a fair price with my choice of deposit and payment options. If youre looking to get in to a new or new-to-you vehicle, I definitely recommend checking out Autofair Ford Manchester!

Br
Review №51

Buying a car from Tim at auto fair Ford was the best car buying g experience I have ever had. They stayed late for me as the only time I could arrive was after work, they made the process quick painless and even fun, and through the whole process both tim and Dakota from finance really made me feel like I was important to them. I will always shop here from now on.Thank you guys !

Ja
Review №52

Are sales rep was very informative, thorough, and took the time to go over all of are options. We never felt rushed. It was pleasant experiences.

Ch
Review №53

I will be buying my next Ford from Meridyth Smith, she was awesome, knew everything about the F150 and made sure that I would never buy a vehicle from anyone else. Great salesperson very easy going and no pressure.Look her up when you go to buy your new Ford you will be very happy!

Ol
Review №54

Went in just looking around, the lady I had was pleasant, really liked her a lot. However they got me in to sign paperwork and sat there for 5 hours dealing with the finance dept, the guy I had kept coming over making different excuses and such on the vehicle of interest for me. I said I wasn’t ready to commit to anything but insisted on pressuring me to put my deposit down on it as I had been shopping around elsewhere for the same vehicle and getting better deals elsewhere but still decided to give them a shot. Price gouging at its finest here at this establishment. They will not have my business again and they gave me a hard time about returning my deposit. Less than impressed and have found what I wanted elsewhere for a better much deal.On top of it, the following day they called me, denying me the vehicle and said they refuse to sell a vehicle to me until I get someone else on my loan after I made the deposit and they gave me the approval and everything else. Shady much?

Ka
Review №55

I highly recommend buying a car from AutoFair Ford. All people were professional and efficient - Tammie, Gaius, Dave K and Tim (Sales Mgr) were terrific.

Ro
Review №56

I bought a lemon from them and their sales manager adel was aggressive to my wife and I because I didn’t want to pay for the paper work fee twice. My sales person was great as was financing. This 1 star because of adel.

Ka
Review №57

Quick and easy purchase! Very happy with my experience.

Al
Review №58

Friendly and knowledgeable staff. They were helpful in answering any questions I had and were able to work together as a team to get me in my new vehicle as quickly as possible at the best price! I am so happy with my new car and the experience I had at Autofair Ford in Manchester.

Ro
Review №59

Trevor, Adam and Dakota laid things out in a very easy to understand fashion, working within our budget and helping us find the perfect Explorer for our family! Very pleased with the process and look forward to their help for any of our future vehicle needs.

Br
Review №60

I bought a truck from them February 26th. Its April 12th and I still cant register it because they havent produced the title.

La
Review №61

My husband and I had an appt to see a particular vehicle. We were initially met with confusion about which vehicle we wanted to see. However, Trevor took over the situation and was wonderful to work with. Trevor and Kyle delivered my vehicle later in the day and I appreciated their professionalism.

Ja
Review №62

We were greatly satisfied. Mackenzie Carroll was Excellent sales person She was very friendly. She was very knowledgeable about the Ford edge. And very eager to help us out in any way she could. We look forward to working with her again on my next new vehicle. Also all the other people that we worked were were also great. One of the reasons we went back to get another Vehicle There is because everyone there always treats you very nice and theyre all very pleasant and friendly.

Su
Review №63

I had a great experience with Auto Fair Ford in Manchester.I left, same day with the perfect car!They were thorough, knowledgeable, professional and easy to work with.No pressure, just transparency in giving me options and getting me the best deal.I appreciate Sebastians patience & in depth knowledge.Ryan the finance person was also very helpful & went over & above .

Br
Review №64

The lady directly next to the parts department that you pay for your parts at needs a attitude adjustment.

Re
Review №65

Great experience. One of the best dealerships I have ever dealt with. Scott Kling and Adel the manager were excellent in customer service and working a deal that met our needs. Finance department was the same way. I would recommend this dealership to anyone looking to buy a car. Way better than other dealerships I have dealt with in the past and in the local area.

Sh
Review №66

They were able to handle my F450. Basic maintenance, oil change, rotation, and recall. Check in was quick and easy with Jason who was wonderful, as well as Janice who made my opponent. She was a pleasure to speak with on the phone as she answered the phone in 2 rings.

Co
Review №67

Jerome is simply the best.He takes pride in his career and follows the vehicle through the process. Not once did I feel I was just handing my truck off to someone who would then hand it off to another. He understood the issue it was having and asked all the right questions to give me the sense he was invested. He informed me all along the way and even followed up after.Night and day from some others in the same profession.Thanks Jerome. You have earned a customer for life.

Re
Review №68

Beware! AutoFair Ford is NOT FAIR! This dealership does not want to sell to out of state buyers. After inquiring about the vehicle on Cars.com and working with Patricias team through virtual appointments, we were ready to purchase the vehicle. It was at that time that they said they had other appointments and wouldnt hold the car for us. We were all set to pay in full via wire transfer, but they told us that because its first come first serve, they couldnt sell us the car and we would have to wait until after the weekend. Well, WE WERE FIRST, we wanted the car first, and we were willing to pay first. They are a bunch of liars and live up to the stereotypes of used car salespeople. DO NOT BUY FROM THEM!

St
Review №69

I bought a 2018 F150 that was clearly not ready to be sold (should have known from only seeing outside pics on the website). I ended up having to wait at the dealer after all paperwork was signed for an additional few HOURS while it got detailed. My sales person was awesome though, kept me company while I waited. Then I went to register the truck and the paperwork was missing. I had to drive an hour to the dealer to get a new copy. They made it right by putting about $60 worth of gas back into my truck. Overall I do recommend them and would shop there again.

Ke
Review №70

Don’t go here. Don’t see Brandon. Don’t trust finance dept. I went there last Friday. Sat for 3 hours. Signed paperwork and drone home in a new car. They came to my house took my extra rims and tires on my 2018 I was trading in. Still with no paper work.5 days later after my credit and my husband’s credit being slathered the new car is going back and the “lost” lug nuts to our gold rims they took off our trade in. What a mess. Worst service ever. Don’t go there !!!!!

La
Review №71

Helped me out of a bad situation, communicated well, great overview of the vehicle, fair trade in.

Br
Review №72

Had the best experience with Austin Greeley, super easy going and consistent with all of my questions even after purchasing my car. Glad I got to purchase my first car through him. Highly recommend him for all of your needs on buying a car he’s awesome! Eric was great as well with all of my questions!

Dr
Review №73

The absolute worst customer service I have ever experienced! Do NOT trust #AutoFairFord or any of the offers they claim on their website...you WILL be thoroughly disappointed...

lo
Review №74

From beginning of sales transaction and beyond, all staff at Autofair Ford in Manchester are always very professional and accommodating!I returned for service this week and the Service Dept ROCKS! Jerome B ordered the part I needed and it was in very next day! Very convenient and service done within the hour. They also cleaned my car from top to bottom before and after servicing it.Very satisfied ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Je
Review №75

Bought a car less than 3 weeks ago.. Had mechanical issues that were pointed out and told they would be repaired.. Today was my appointment and they ask ME to pay for it.. spoke with the manager and he refused to honor what we agreed to because it was cutting into their profit.. Auto fair is a joke and I look forward to the day their doors close for good

Al
Review №76

Isaac helped me in finding my new car over this past weekend. He was very informative, helpful, and most of all patient in helping me find the best fit for me. All of the staff was extremely friendly. Very happy with my experience and would recommend this location to anyone.

R
Review №77

Went there to buy a Raptor they had in stock. Sales man and their manager wanted me to drop $70K in a truck they would NOT let me test drive and were giving me alll kind of great excuses one being, “People buy these trucks without test driving them”😂 was their reason! needless to say left right away and bought a Brand new one at Best Ford in Nashua, which I Highly Highly Recommend!

Ch
Review №78

Great experience! they made car shopping extremely easy for me and met all my requirements thoroughly. Great attentive, fast customer service.Really recommend this place, especially if you are a first time buyer as myself. Staff was completely knowledgeable.

St
Review №79

Recently bought a ford expedition and the process was great. Our sales rep Mackenzie was amazing and super helpful. She was also very patient and helpful with our two boys. We have a 3 and 1 year old and she was absolutely great with them. Id recommend to anyone to go see her. Thank you Mackenzie!!

Da
Review №80

My credit was sub par they found me a car got my approval and out of there in 3 hours

Ch
Review №81

I bought a 2014 Chevy from them. Took month before I could get it legal on the road, took 2 days to purchase the vehicle. There customer service representative and sales representative are very rude. I took my Chevy back to have it inspected after it took 3 months to register it. They told me I couldnt get the inspection because the inspection sticker already on it didnt match the registration. Told them thats how you sold it to me. I was 7 and half months pregnant after waiting for 4 hours for a inspection and oil change I then had to wait another 2 hours for them to look into it. Smh... I went back there 5 months after having the car because the temperature Gage was not working I called in to make a appt. After wanting to charge me over 600 dollars to fix it they charged me 148 dollars to look at the car a fee they never told me about. I took it to Nashua hole tire sale. Were I use to go all the time and they fixed it and looked at my car for less then 148 dollars. They are a rip off and have horrible customer service.

De
Review №82

Scott Vincent and the rest of the AutoFair Ford staff provided a pleasant and hassle-free buying experience. The event was transparent from beginning to end, I feel I got a great value in purchasing my new 2020 Ford Ranger. They held true to the price advertised on their website and I was never pressured into anything. LOVE my new Ranger!!

To
Review №83

Easily booked an appointment at a time I wanted. Jay is super friendly and welcoming! Quick check in and cash out! Couldnt be easier!

He
Review №84

Jake, Charlie, Rob and the team who helped us were awesome! Jake was patient. I went in not expecting to buy a car, and this is my first Ford. Charlie worked hard to make it work for my budget. Rob was practical and explained all of my options in a clear, respectful manner! This is the most comfortable car I’ve ever been in. I couldn’t be happier and I wouldn’t have done it without these guys! Thank you!

Er
Review №85

Autofair was good.. Just the gent taking care of us let us sit for 2 hours without any word of our cars status. We had to go Find Him. Was a busy day for them..but we got through.Very friendly bunch.. Lots of trucks and cars to see.. Awkward entrance and very quirky exit when leaving service area. Was a clean place.. Water fountain with cups near the bench we sat on for those 2 hours..Much better atmosphere than my first experience there. Id return if needed..

St
Review №86

I have purchased 5 vehicles now, over almost 20 years. I have always felt respected and gotten deals that made me feel positive.

Mi
Review №87

I got what I feel is a decent deal on my new car. I didnt need a new car so I held out until I got what I wanted. Once we got close on all the numbers, I said Id take it if they got me a rubber mat for the cargo area. They agreed and I bought the car. Well its been over 2 months and still no mat. I was moving stuff from my truck to my new car in the dark. Well, I forgot a pair of really nice sunglasses in the old vehicle. Went back the next day to get them and of course they were gone.I highly doubt Ill be going back to Autofair Ford when its time to get my next vehicle. With no cargo mat and missing sunglasses, it makes me wonder about integrity.

Sh
Review №88

The car buying process is painless at AutoFair Ford! Their staff members are very kind and do not pressure you at all.

Ma
Review №89

During my experience at AutoFair Ford, I had the privilege of working with Dylan Guinard in the Sales Department. From the very start, Dylan was incredibly helpful, trustworthy, and professional. He went above and beyond to make sure my new vehicle purchase was enjoyable. Anyone who has bought a new vehicle understands that there is a certain level of stress that goes with it. Dylan took his time to explain everything, and provided me with all possible options. He was patient, and never once was pushy. Even after buying my new vehicle, he continued to reach out to make sure that I was satisfied with my purchase, and to remind me that he was there if I needed anything going forward.I feel that my experience with Dylan and AutoFair Ford is a reflection of their wonderful management. Matt Roy, a manager at AutoFair Ford, displays an incredible confidence in his sales team, and is immensely supportive of them and the customer in the process. Matt made me feel comfortable, and was equally helpful, trustworthy, and professional. I cannot say enough about how much I enjoyed my truck buying experience at AutoFair Ford in Manchester. Anyone who is looking to buy a new vehicle should absolutely begin their search there!

El
Review №90

Leo is our service adviser and he ALWAYS goes above and beyond in making sure any and all requests are taken care of and completed to the utmost satisfaction!Any issues, big or small...the care and concern he has for the client is outstanding! Knowing how closely he works with the Service Dept on more complicated issues makes for an even more trusting result!

Je
Review №91

I saw a Black 2013 Honda Odyssey EX-L on 6/14/20, I had been searching for one for 6 months with low mileage, black with a sunroof. This one fit all the requirements and then some! I was truly worried about someone else taking it before i was able to get down to Manchester from Lewiston, ME. I had spoken to a few different people along this journey, Tammie and Nicole kept me posted the availability of the van throughout the week, while Dionne and Dave helped me actually purchase the vehicle before seeing it. A leap I never thought i would take but the mileage alone was worth it! Its creeping up on 20 days and I discovered the battery really needed to be replaced, I contacted Dave and he said they would reimburse me for a new one!!!! These guys made this purchase super easy. They worked with my budget and found me financing. oh i cannot forget to give a big thank you to financing Beau! Thanks to all of you. The minor hiccups were worth it. I love my Honda!

Sc
Review №92

The service was outstanding. Jerome made sure everything was up to date. Made suggestions for my next service. And when my truck was completed it was delivered inside the service bay completely disinfected.

In
Review №93

Just bought a 2015 F150 from Gaius at AutoFair Ford. He was very helpful and listened to what I wanted. He and his team worked hard to get me where I wanted to be. Appreciate everything he(they)did. Definitely will be my go to for my future purchases.

La
Review №94

I want to thank Isaac for all the help today. I didn’t get a car YET but I WILL be back to see Isaac. Thank you again Isaac see you soon.

Da
Review №95

Second time weve been here. First time they conveniently forgot to do our oil change and only changed the headlight that was out. So we came back to get that done one week later. An hour later a food truck arrives at 11am and now we have to wait for their lunch cause it parked in front of the bay our vehicles in. Now an hours and a half had gone by. Make sure you give plenty of time if you go here. Wow they then almost backed into my fiance as he waited for them to park and locked the door when I tried to get my stuff in it. Now waiting for them to give us keys to get into my own car. Its 64 degrees out.Edit theyve now called my fiances father to tell him to take down this review. Unprofessional and creepy!

Pa
Review №96

Great place Jessy is a great guy and all of the guys that worked on my truck are awesome and definitely know what they are doing unlike Ford of Londonderry they suck do not go to them take your truck to Autofair Ford of Manchester due to covid parts took a bit but im not holding that against them i will be taking my truck there from here on out.Thanks again guys

Ke
Review №97

Thank you for taking such good care of me at AutoFair Ford I love my 2018 Ford Ecosport SUV Kevin Mailhot

Ja
Review №98

Overall good experience the team worked hard on finding me a truck with my wants, I will say if your are looking to low ball this dealership you won’t have much of luck majority of cars that you will find online their prices are firm.

er
Review №99

I had a wonderful experience with Tim the salesman ans Dakota the financial guy...they were great.

Al
Review №100

The experience I had was a positive one. From start to finish the dealership worked with me, and make sure I was safe while doing paperwork. They made a difficult time to purchase a new vehicle a breeze.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1475 S Willow St, Manchester, NH 03103, United States
  • Site:https://autofairford.com/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 603-634-1001
Categories
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
From the business
  • Identifies as veteran-led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations