By far one of the most honest and straight forward mechanics I’ve been to in a LONG time! The entire staff is friendly, professional and helpful. I would recommend them to anyone who finds themselves needing a trustworthy mechanic, local or just passing through!
I was recommend to check out Pro-Image Automotive by a LONG time client and I was very pleased with my experience. The staff are kind, knowledgeable and very accommodating. I was provided with a loaner car while they worked on mine so I didn’t have to wait around all day. Not that I would have minded hanging around all day, the lobby/waiting area was pleasant and refreshments provided. I ended up needing my brakes done, a tire rotation and an oil change, all at a very reasonable price. Picked up my car and haven’t had a problem since. I 10/10 recommend and I will be going back for any future automotive requirements.
My experience with this company was stellar. Being a business owner I envy the company culture they have! Everyone I dealt with was professional, kind, and seemed like they really liked their job. I highly recommend and will be bringing all of my service vehicles here from now on.
They are awesome and make going to the mechanic so much less stressful then it can be :-) will certainly use them for all my car needs
Great service, fair price. Excellent communication when unexpected issues arise.
Quick easy very knowledgeable employees and staff excellent business
OMG! :) I used Pro Image Automotive for the first time yesterday. I have never received a more honest response to my automotive needs. They clearly put my needs ahead of theirs by suggesting I first attempt to get the dealer to fix my car at a discounted rate due to the nature of the problem. I have no doubt that most shops would simply have taken my money and fixed my car themselves. They gave me a very detailed explanation of the problem and made suggestions about how I should approach the dealer. I will certainly trust them with my care care needs in the future and you should trust them too.
Could not be happier with our experience here. We came to Manchester from Boston to look at a used car & were referred here by a current customer. Set up an appointment ahead of time and they knew our name when we walked in. They had plenty of space for us to wait comfortably (considering COVID) even with a few other customers & had wifi to get work done. We waited much longer than I expected but it was worth it - they were so much more thorough than I anticipated. Scotty came out and walked us through everything step by step - he was fantastic and hilarious. He used to inspect cars coming off lease so literally knew every trick to look for, it felt like we were with a forensic detective. Needless to say, we were in great hands and I felt so comfortable and confident in his assessment of the car. The price was super reasonable. Wish we lived close by because we’d be coming here for everything.
My wife and I just moved to Manch, and you know how looking for a new mechanic goes. We took a chance on Pro Image, and are so pleased!Accurate diagnosis, and full up-front transparency on the pricing - No surprises when we got the bill.Their free loaner car service is so considerate, especially with a family whose schedule is booked up tight. Despite its age, that car ran great the whole time we had it, further boosting my confidence in Pro Images ability to deliver on our repair.I dont think we could have gotten any luckier on our first car repair.Christine and the team, thank you for making us feel more comfortable in our new surroundings! Its a great comfort to know weve got a trusted resource just down the street!
Nice folks, honest work and fair pricing. They wont run you through the wringer trying to drain your wallet. Glad I found them.
I had a problem with a snowex spreader which there is no dealers near me. I called and spoke to the owner himself twice. He stayed on the phone with me more than a half hour each time and walked me over ever step. Very well knowing how far away I lived and yet he still insisted on helping me out. There is no service like that out there anymore. If I could give more stars I would. Mike I can’t thank you enough for the extra time thanks so much.
Top notch costumer service! My husband and I are so grateful for the help we received fixing our older plow. Mike was very knowledgeable and generous with his time and advice long before we used their service. It’s rare to find a company who cares about its customers so well. They’ve restored our confidence in simple kindness. Thank you & God bless you, Mike and the Pro Image team. Sincerely, The Greene’s 😇🙏🏼
The best auto shop in town people are very knowledgeable very kind God bless all
Top notch costumer service! My husband and I are so grateful for the help we received fixing our older plow. Mike was very knowledgeable and generous with his time and advice long before we used their service. It’s rare to find a company who cares about its customers so well. They’ve restored our confidence in simple kindness. Thank you & God bless you, Mike and the Pro Image team. Not only do they work on autos but plows, lawn mowers, small engines. Best place for repairs Ive been in for some time. Thanks guys!!! Sincerely, The Greene’s 😇🙏🏼
Friendly staff and doggos
Just there for an inspection and oil change but a great first impression.
Havent been there YET, plan on stopping by HOPEFULLY 11-4-2019. My trusted mechanic HIGHLY recommend them, so they must be trustworthy. Cant post without star rating 😡
Excellent customer care and service
Best repair facility Ive experienced anywhere in New England. Honest and reasonably priced. And find another place where the owner calls you on your cell phone on a Saturday and explains for 15 minutes what his people did and why. You wont.
2nd time using Pro Image Auto. Not sure if I wrote a review the first time. If you’re new to the area and need to find a shop to trust go here. If you’ve ever felt cheated for a shop — go here. My wife and I will be long time customers — The loaner car alone saved us a ton of $$ and headache. Mike explains everything well and provides directions on how to proceed with fixes that don’t necessarily make him the most money but are the most practical. Can’t say enough about this place.. although both experiences have been great I hope to not see them for a while.
Extreamly nice staff, fare prices and fast walk in service. I highly recommend this place!! Top notch company !!
A skilled and honest mechanic shop.
These guys work on both my 2007 Audi A4 and my 2007 Hemi Jeep Commander. They are honest and very friendly. I recently began rekindling my own engine repair work starting on a two stroke 49 cc scooter. They helped me (free of charge) determine which parts to order, gave me insights and tips into small engine repair. Ive rebuilt the scooter engine and its running like a top. I cant wait to stop by and show them my work.
Scotty was very informative and fair!Its a pleasure doing business with them.
These guys rock. They go above and beyond for their customers. I bought a plow and had the mount installed by them and have had service done. Theyre always friendly and helpful. The price charged is fair for the work done.
Awesome folks! They take time explain their service!
Pro Image is outstanding in all ways. Very friendly and knowledgeable staff. Their loaner program is fabulous and convenient. I would bring any car here for all service and repair. They also sell and service small engines, lawn equipment, chainsaws, snow throwers, snow plows, and more.
Charged us for lug nuts when the lug nut key was in the glove compartment.
These guys are the real deal! Had them install a plow on my Yukon last year and a lift and level kit this year. Always done on time and on budget with no surprises!
They have a dog in the office! Went for an inspection and they told me exactly what I needed at a minimum for work to pass. I was able to trust what they were telling me so I opted to get the recommended amount of work done.
Always excellent service, Mike, Scott do what ever to make customers happy and fix their vehicles in a timely fashion..
Great service, very knowledgeable. They treat a customer right
I called to ask for help for my Blizzard 9000HD plow and Mike the owner after asking me 3 questions told me I had to bring the plow to his shop. After I explained to him that I couldnt hook up the plow to the truck nor I could put the plow in the bed of the truck because of the sander. Mike told me that he couldnt do anything for me. Because I had had this same problem before, Id jumped the wires and hook the plow to the truck. With no other dealer near me (03110) I had no choice but to take it to them for the repair. After pulling in to the garage, they very reluctant took my truck inside for the repair. 45 minutes later the mechanic comes auto and says. Its done. We change the plows power harness and is all working.2 feet long Cable $95.1 hour labor $75. Normal price for the labor but the cable at $95.??? They are gauging people because no one else in the area services Blizzards. Not going back there for anything else on my fleet.
Fair and honest. What more can you ask for?
Great people that did great work on my 87 Z28
Knowledgeable mechanics who are very friendly and they take the time to explain to you what is wrong with your vehicle, and lay out all your options. Highly recommend!
Took my wifes car in for inspection. It failed for the rear breaks. I had a feeling they might, since they were extremely rusted. Mike the owner explained the issue and the estimate for just pads and for pads and rotors. He flat out told me I could get it done cheaper elsewhere, but explained to me why he costs more (does a full service on the calipers and such) and uses higher quality parts then the cheap places. He was able to do it right away for me. He even came out and showed me the pads and how they separated from the back and how the calipers were rusted and didnt move out. Very happy, and top notch job.
Very nice to work with!
Always trustworthy, honest, and extremely friendly.
I recently took my girlfriends car to Pro Image for an inspection. Because I found a coupon online for $25 state inspection so I instantly made an appointment instead of going to my normal mechanic. WORST mistake ever! I waited 2 hours and 15 mins for the inspection to be done. Even though from the window I saw them park her car upfront after an hour. I asked the desk girl if it was done when I saw them park it and she told me someone would be over to speak with me shortly. After waiting almost an hour I asked again for help. Only to be told no one knew I was waiting for the car and everyone was in a meeting. Which I later found out means everyone went to lunch and forgot me in the waiting room. Finally a gentleman I believe to be named Scott came over to me with a FAILED inspection with a $800 plus work estimate. Since this was my girlfriends car I told them I would speak with her and get back to them. I dropped my girlfriends car off to her leaving her in tears because she couldnt afford an $800 and she was kinda freaking out. Later that afternoon we took her car to our normal mechanic (Darlings Tire and Auto Center) to see if he could do the work for cheaper. Come to find out NONE of the work Pro Image told us needed to be done for inspection even needed to be done. On top of everything that Pro Image broke a part of her caliper and just added that to the list of work. Darlings said what needed to be done to her caliper wasnt from normal wear. Just for safety we took her car to another mechanic just to be sure her car was safe. Even the second place (Auto Fair Ford) told us NONE of the work Pro Image told us about needed to be done. Both shops told us Pro Image probably put that $25 coupon out there so people would come in for a cheap inspection so they could get the work out of them.
Honest mechanics.
Best auto mechanics in NH.
Honesty and good advice
Honest and dependable.
Wicked pissah place