I want to thank and give a big shout out to Mike and Dan for helping me with my purchase. I’ve never in my life have bought a brand new car. wasn’t even aware of how the process worked. Mike the salesman was so patience with me and answered ALL my questions. (I had many) Dan was also great with the finance process. He made everything make sense to me and explained in details everything I was signing. Thank you so much for walking alongside with me in this journey and accomplishment!

They were really honest and very satisfied with buying a car. Salesman Carlos was professional. It was the best dealer Ive ever been to.

Irwin Hernandez (service dept.) truly knows how to keep a customer happy (no upsells, no hassle) and proudly shows Toyota motto.Business to run and customers to keep happy.

I wasn’t looking forward to car shopping due to the pushy and dishonest reputation of car salesman.Rodney was different. He was knowledgeable, patient, sincere, & trustworthy. He educated us on the 2 models we were considering so we could pick which one was the better fit for my family. He didn’t expect a quick sale but took as much time as I needed.I highly recommend Rodney.

I want to thank you Vladimir Brun his a great sales person very detail I didn’t feel pressure at all he show couple of cars was very detail what I really love is he really understood my needs and what I was looking for thank you so much

Miguel went above and beyond for me during my recent warranty work. He truly ensured that as a customer, I was taken care of and kept me informed on progress of the work. As a relatively new person to this area, it is refreshing to know that I have a new service writer that provides a small town service that I was accustomed too from my previous provider that I had for several years. I had tried other dealerships in this area and finally found my new place for service. Well done Miguel and Miller Toyota!

Dan S from the finance department was very helpfull showing my wife and I vehicles when we were looking for cars. He is not a salesman but certainly a person who cares about others. Jeff T is very honest and helpful and was great to work with from the online sales team. I did not end up buying a vehicle from Miller Toyota but wanted to recognize two great dedicated employees and explain why I still gave four stars. Great job Jeff and Dan!

We love our Highlander! Gary Johnson was a pleasure to work with and got us an amazing deal. We highly recommend Miller Toyota.

In and out within an hour and 15 minutes for 20k service and crossbar install on Highlander. Great service!

Sam Lee, a salesperson with Miller Toyota,was consistently professional in his approach to try and help my desire on a vehicle. Unfortunately we were unable to reach an agreement on a vehicle. However, he repeatedly tried to help me get the vehicle I wanted. I truly appreciated his time and effort in going above and beyond for his customers. I highly recommend him for individuals and families who are seeking a car.

Jay was incredible! He went above and beyond on assisting me finding the best fit within my budget. I definitely didnt plan on trading in my car that day, but he made a deal I could not refuse. You wont find a better place to purchase your next car!

The Sales Team and Services Team provided us with an excellent and professional service. My family and I are very satisfied with our new 2021 Sienna. If you plan to buy a new car, I will recommend Miller be your first choice. Ask for John Rodríguez.

Tim made buying this car so easy. We knew exactly what we wanted and he made sure that we got it without any hassle or up-selling.Bob in finance made going through the process seamless. We were in and out of his office in record time.The only thing we had to wait for was the detailing prior to taking delivery.Ive never had a better experience buying a car in my life.

We traveled from Pennsylvania to pick up our car at Miller Toyota in Virginia!! We were treated like royalty!!! Sergio explained everything!! You have a wonderful team!! I love my Toyota!!!!

I felt as though they were trying to win my business for all the cars Ill buy for the rest of my life, not just sell me this car. Everyone was extremely professional, and no one tried to pressure me into anything. They are also the only dealer I called that was not putting large markups on their vehicles because of the microchip shortage. I called every dealer in Northern Virginia.I mainly dealt with Jordan and Tyler.Thanks!

First time at Miller and not so good experience. Given an estimate of 1.5 hours for routine basic services. And made to wait more than 3.5 hours and had to go find the rep for updates.. No drop off offered..

My family has been purchasing Toyotas with Sergio for the past 15-16 years! We have always had a great experience with him and Miller Toyota in general! I had a 2020 corolla but I recently wanted to trade it in for a 2021 Rav4. It was a great experience and for someone who went in with a lot of questions, Sergio and everyone in finance was extremely helpful. I really appreciated that they listened to all my concerns and answered all my questions. Sergio is a very attentive salesman and I 100% recommend working with him! Thank you for everything !

I must say this was the best buying experience we have ever had!! GARY JOHNSON is wonderful!!! He was patient with us, so nice and really had our best interest at heart. He truly cared about our needs and was never pushy which we really appreciated. Our interaction with Eddie in the service department was great too, he is very helpful, knowledgeable and honest! Shout out to Sam in the finance department who got us a wonderful rate! This was our first time buying a Toyota and we were very impressed with our overall experience!

I leased a car from Tim. Pleasant experience when compared to my previous ones. We did some haggling and at the end of the day I think we both walked away feeling like winners. They offer three year maintenance package which is awesome. I just hope I continue living close enough by to enjoy that perk the next three years.

Manolo was great to work with and the reserve process went well as we are 2+ hours away. Very professional and efficient. Definitely would recommend

No pressure, convenient, excellent communication throughout this purchasing experience- highly recommend Toyota Sam at Miller Toyota!

I booked an appointment to have an issue with my daughters car checked out, my daughter and I took the day off to have the necessary time available, after arriving at the dealer and talking to their service associates they informed us that they were too busy and would not be able to look at the vehicle today. Ive been to ford, gm and bmw dealer services and have never had this issue, so unprofessional on their part, I wonder if they would be so nonchalant if their customers did that all the time.

This dealership is always very clean and the employees are knowledgeable and helpful. The only downfall is it’s not a lot of parking or you know where to park when you come in even if you want to browse and we don’t like the sales people watching us as we walk in or park and stare us down. Other than that it’s a very nice facility and a very nice dealership with good management and they seem to train their employees well.

Great experienceGreat service and good priceTim is nice and a professional

Such a great experience at Miller’s Toyota. Jeff was the one who helped me with purchasing my new 2021 Toyota RAV4 after I totaled my car in January and it was a painless experience. I went to go see the vehicle Friday night and returned Saturday afternoon and was in and out in about an hour. I would recommend anyone interested in purchasing a vehicle to go see Jeff and the wonderful associates at Miller’s. Super friendly and really flexible, I’m loving my new Toyota!! And service was just as great everyone is so nice and helpful I was in and out within an hour.

Jordan our sales representative was helpful, courteous and most of all permitted us a no-pressure buying experience. Well done.

Toyota Sam Lee is the best. I am now a customer for life.

My service representative Miguel Marcia took the time to explain the work that would be performed on my vehicle based on the mileage. He was courteous and friendly. My wait time was reasonable and the lobby was clean and comfortable.

Gentlemen invest a lot in advertisements because they do not encourage us clients with a royalty as a gesture of gratitude for referring new clients since we are witnesses of the excellent service that executives provide us with either social or Tax ID, think of us that we are a faithful testimony of their excellent promotions. Greetings and blessings. BLADIMIR Gracias en verdad Gracias excelente 👌

We had a great experience at Miller Toyota. We had leased a car and it was time to turn it in . We had very clear information from Jeff about all of our options and he gave us a great inclusive comparison. In the end, we decided to buy a new car.

Miller is THE ONLY dealership I trust working on my truck. Due to a lawsuit, I brought my 06 Tacoma in for a frame replacement. Dimas and his team got my truck approved for the work AND knocked out the work in two days! Miller is by FAR the best dealership Ive taken my truck to and conducts themselves like a well oiled machine.

Tim is awesome. Great place to buy a car!

Outstanding service, no appointment very minimum wait . Thanks very much!

Making a convenient appointment time was easy, was kept updated on it, and car service was completed on time, thorough job on the multipoint inspection, and no surprises.Cecil is a great service rep to work with, but they all help each other as needed to take care of the customer’s needs in a timely fashion.Victor is also a great parts guy whenever I need parts to do things myself.

My purchasing experience at Miller Toyota was phenomenal!! The staff was friendly and eager to please. The entire process from test drive to driving my new vehicle home took less than an hour and a half.Thanks guys!!

Jordan & Jeremy where both great. They got us what we needed financially and all the bells and whistles we wanted. This is our 2nd new car purchase from Miller Toyota and it wont be our last. See you guys when some tocomas come in.

I will like to thank Sam Lee (Sales Rep) at Miller Toyota for a great leasing experience. He found the car I needed at the requested budget. The process was quick and easy and I am in love with the car. Great customer service! He provided me with lots if info to navigate the new car.

The Miller Toyota team were very good with their service delivery. The salesperson Gary Johnson in Miller Toyota was super helpful throughout the purchase process. Also Jose Prado provided deep insights with the financial tips.I will recommend them for a seamless Car Purchase.

Good selection of Tacoma trucks and all had bed liners! Good internet prices. Friendly and helpful sales consultant and friendly and helpful financial manager. My favorite dealership!

The overall service experience was ok, the reason for my stars is for the amount of time spent waiting for the type of service I requested (Oil change - Tire rotation - ) and the cost of service in my case

Very professional staff! As part of regular maintenance on my 2013 Prius, they do a thorough inspection. They let me know that two of my running lights were out and were able to take care of that along with everything else.

Terrible customer service. It almost sounded like Vladimir Brun was trying to convince us not to buy a car. He even told us there were no 4runners to sell. We were so ready to buy this car, we had the down payment and would have even gone with preordering the car bur he was not helpful at all. I then asked him if I could trade my 2014 Toyota Highlander and he told me to go to Carmax. We were tuned down from buying a car and trading ours in. The only great outcome from receiving this kind of treatment is that we ended up in Koons Toyota Tysons and walked out with a 2021 brand new 4runner. Before you go to Miller Toyota, please consider visiting Koons Toyota Tysons where you will not be turned away.This place is a shame!

Sam Lee’s knowledge and customer service is exceptional. Professional and swift in his job. I would recommend he train other salespersons. Sam has sold my family many cars, vans and trucks over the years. He is the best in the business. Honest & Character count.

Quick, easy, friendly, straightforward, hassle-free new car buying experience with salesman Rodney. Highly recommended!

I was greeted right away. I had a lot of questions and wanted to see several cars and Mike was SUPER patient and kind with me. Everyone of the employees I came across, including the manager Wilbur, were great to work with. Everyone was knowledgeable, friendly, and patient. When I came back to get accessories put on everyone was still friendly and patient. I would definitely come back and will recommend to all my friends and family.

Had a great experience at Miller Toyota! It was first my time getting a car from a dealership and went in not really knowing what the process was going to be like. My brother had just gotten a car there in August and told me to look for Angel the person who helped him and his wife. Angel was great, made sure I understood everything and also made sure I was taking home a car that was pefect for me.

They did a tremendous job on my vehicle and were very helpful (also thanks for social distancing and wearing masks). They were very informative about the work that needed to be done and I was happy my car passed state inspection.Thank you so much.

Quick and courteous experience.

I got my brand new CH-R from here. Steven Cox was awesome and friendly! He made sure that they had the car that I was looking for. He is patient and explained everything through the whole process. Finance was great as well. A super smooth process and not pushy! Thank you for the great experience!

Friendly and Professional Staff, Ive been a customer for over 12 years and on my 2nd Toyota vehicle and have never had any issues at all! An excellent dealership highly recommended.

Sam Lee was so helpful and knowledgeable about all the functions of the Venda, It was a very smooth and efficient transaction.

Service is ok but the bill is almost always $1k once the “recommended maintenance” takes hold. I’ve been in there twice in the last couple of weeks—for some reason their merchant terminal (card swipe device) accepts Apple Pay but not Apple Card using Apple Pay. Service tech said it’s common to have issues with “that card.”

Im very pleased with my car purchase from Miller toyota. The salesman was helpful and was able to show me the service records and assure me that my car had been careful inspected. Ive had my newish car now for a week and so far its completely as described. Actually the condition of the car is living up to my expectations. Thank you Manolo Manzanera for your help with my newish car.

Thank You, JR for assisting us, you are such a big help for us…

I am completely satisfied.

This place is amazing i went to buy a car no credit scores they approved it really fast .. nice place to buy..

It was great experience dealing with Miller Toyota. Pain less process. the sales rep Mike was awesome and made the process stress less. Finance person Dan was friendly and very helpful. The dealing was very professional and recommend for anyone interested in buying Toyota to visit Miller toyota in manasas VA.

After walking around the lot for 15-20 minutes, a salesman showed up. Told him I was interested in a Tacoma. There were at least 3 on the lot. Asked to test drive one. Was told no test drive unless you are ready to buy. Who can be ready to buy and agree on price before the test drive. Ive always made my purchasing decisions after the test drive. No problem scheduling a test drive with other Toyota dealers in the area. Fortunately, you can go East, West, North or South 20 miles or less and there are four more dealers. Emailed the sales manager - no reply.

Never again. Don’t buy anything but a Toyota from these people. They do not have the equipment or the expertise to properly inspect or work on anything else. I bought a used BMW from them (that’s right, it’s me again) and it had so many problems I had to take the loss and trade it in for a decent vehicle from a decent dealership. They even admitted that they don’t have the equipment or tools to work on a BMW, so how did they even check the vehicle for problems when they don’t have the equipment? They didn’t. They just knowingly sold a mystery vehicle to a customer who thought he was dealing with pros. The car actually broke down right after I drove it off the lot. They put a new fuel pump in which took three days and the way they tested it (because they don’t have the diagnostics) was to just let the car run... for seven hours. The whole experience was a joke from sales to service. Thankfully, there are dealerships like Pohanka Acura who understand professionalism and have common sense.

Gary Johnson is the man! Best sales representative I’ve ever encountered, hands down! We have been fortunate to have bought both of our cars from him including our new 2020 Camry Hybrid. He truly cares about the customer and what’s best for them. Toyota Miller was exceptional in the whole process and made it a quick transaction even though they were slammed with customers due to their current promotions. From Gary to Bob the finance manager and Jeremy the sales manager were amazing. Would highly recommend this place to anyone looking for a new or used car.

Miller Toyota was an overall great experience. Great inventory, good selection, and good customer service. We personally had a great experience with Rodney Hinkle - he was very knowledgeable, listened to what we were looking for, incredibly kind, and honest (which is hard to find in a salesmen). We went to other dealerships and returned later the same day because of Rodney’s customer service. We left with a new car and are very happy! Thanks Rodney!

I was helped by Rodney, from the time I walked in till I left was very patient understanding and answered all my questions. I highly recommend Miller Toyota in manassas.

The technicians are knowledgeable and thorough. They told us what they were going to do and how much it would cost before work started. The car was fixed for the price quoted with no additional concerns. Great job!

My Experience with Miller Toyota was fantastic! This was all due to the great customer service Stephen Polo provide me and my wife. He was kind, patient, friendly and super professional. It was our first time visiting Miller Toyota and will not be last time. Because of how Stephen took care of us, Miller Toyota has a customer for life. I will be sure to send my family and friends to Miller Toyota and to ask for Stephen Polo. Youll get the VIP treatment from him. Thank you Stephen.

Great experience. Excellent service. Highly recommend.

Completed service promptly

My 2015 Toyota RAV4 needed new tires, and after looking around at various chain stores, I received a flyer for “Buy 3 tires, get the 4th for $1” from Miller Toyota (where I purchased the RAV4).Made an appointment online to get four new tires (same as the OEM), and Miller performed the service quickly and efficiently.

Thank you Miller Toyota for a wonderful experience. The whole process was exciting and seamless..

Great dealership. Good selection of models. Staff is awesome and car service is spectacular! Highly recommend.

Poor customer service. Our Scion FRS is 5 years old and we had all 4 tires replaced by another Toyota dealership a little over a year ago. We took our car to Miller Toyota today, 11/20/20, for a service because the tire hazard light came on. The service technician (didnt get this name) was rude and sarcastic, and told my wife that hell have to charge $35 to diagnose and repair. First, why are you being rude to your customer? Shes a lady and youre a man. Please treat ladies with respect and decency. Second, why do you charge for a service thats expected to be free? There are other Toyota dealerships around and definitely other tire shops, such as Discount Tires that we can go to. Discount Tires will diagnose and repair your tires for free if you buy from them. What benefit do customers receive from spending over $1000 for set of tires at Toyota? Dont customers deserve a little more than a curt treatment she got today. The technician might have had a bad day and we might have picked a wrong day to service our car, but this encounter really put a bad taste in our mouths and persuaded us to never take our car to Miller Toyota again for a service or to buy a car from here.

The staff was extremely helpful, even stayed a little late to work with my schedule. They were also extremely knowledgeable and took the time to teach me about the different features in my new truck. I would definitely buy another Toyota from this group.

Great and smooth sales process, Angel Arana was great and responsive. Would definitely purchase from them again.

I had an appointment to view a vehicle. After confirmation, halfway on my way there, they said its about to be sold as we spoke. I had to turn around. I would never turn back to this dealership.24 hours later, both vehicles advertised are still available online. Thats no transparency. You guys are rookies and dont deserve my business

Purchased a certified pre-owned Toyota from Miller Toyota and had a great experience. Steve (sales) was very nice and didnt make me feel pushed or rushed at all. Thankfully I didnt need much convincing as I was ready to purchase, however Steve was great at answering all of my questions, walking around and looking at different vehicles, pulling info on vehicles that I was interested in that hadnt made it out to the sales floor yet. The paperwork and financing went very smoothly as well. The total process was very quick and, again, I didnt feel pushed or pressured. Would definitely recommend anyone in the market to check out Miller Toyota!

While not a big car buying fan (especially during COVID), Manolo & the entire staff did an amazing job answering questions, providing a good trade-in offer and helping streamline the process from start through finish without pressuring me into buying anything.

My family and I have purchased toyotas from this location since 2008. Today we walk in no one was willing to help. We asked for Tim at the service desk and the lady didn’t even answer us. Finally Jhon JR asked us if we needed help. We requested to see the 2021 highlander platinum. We had previously seen and test drive this car at the Chantilly location with great service but we wanted the blizzard white which they didn’t have. JR gave us attitude when we asked for this car. When we went to see it and asked to test drive it he said “unless you are buying it you can’t drive it” with extremely bad attitude. We have test drive cars when shopping around at toyota, lexus, and acura. We have never been told that before and it was not our first time buying a car we’ve purchased 4 other cars before. This was very disappointing. When sitting down to make an offer on the car he wasn’t willing to take our offer to the sales manager. The sales manager came by and was extremely disrespectful and rude. There was no introduction of who or what he was and no Hi or anything. He kept saying “nope..nope..nope” very rude i don’t know how he holds a managers position with that kind of attitude and behavior. I don’t know his name as he didn’t tell us his name. Now to the finance person some lady again with no name no introduction. No clue what and how these people hold these title when they cant do a simple customer service task of introducing themselves. We weren’t there playing around whole process took 2 half hour knowing we have enough income and credit and walking out with a 51k car. JR did not provide any information about the car or warranty we kept having to ask even though we had done our own research but thats the job right so you do your job correctly. In all worst experience ever and even though we are customers since 2008 and have purchased 4 cars from this location in all those years. We will not be back. I have had better service at toyota in chantilly, acura, honda, and lexus.

They took us in promptly and made us feel welcome. The time we were there was one of the fastest that we have ever had. We highly recommend Miller Toyota Service Department.

Marcel and his team provided me with quick effective and efficient service for my car.

We were treated well at Miller Toyota. The new car weve purchased there fits our needs.

Great buying experience. I was in and out quickly with exactly what I wanted. Ask for Mike!

My new car is excellent and the service I received from Rodney Hinkle, Sales Consultant, was the best! Rodney came in on his day off to complete the deal we talked about days earlier. Very good experience in all aspects of the buying process. Easy to work with and pleasant dealership.

Arlene, Cecil, and Raul made my day very first thing in the morning. The idea of having people in my car during Covid is not my favorite, but these three made it so smooth. Especially Raul. He went out of his way to make sure I was comfortable. I appreciate you!!

I highly recommend Miller Toyota & Salesman, Danny. Danny is very professional, knowledgeable & takes the time to get to know what you truly want and then comes up with the plan/recommendation about what fits you best. Although the process took hours, he kept us updated every step of the way & made sure we had a comfortable visit. Purchased 2 cars from there & Miller Toyota never disappoints. If you’re looking for a good, affordable car - goto Miller Toyota Manassas, VA & ask to speak with Danny! Highly recommend.

Efficient, professional and friendly service done properly on my 2015 Rav4.

I had a great experience with Tim! I went in knowing what I wanted after a talk about the Camry and how low it sits, I settled on the rav 4 hybrid. Tim put in all the effort to try and get me the color and model I wanted to include offering to call and get the one on order changed to blue. Im over the moon about my rav 4 and the change over from my jeep wrangler!

This is a great place. Very simple online interface for scheduling an appointment. Simply drive into the garage and hand over your keys. I don’t think service has taken more than an hour and a half even when they’re busy. Nice comfortable waiting area, just bring a book.

Work performed quickly, professional and very attentive personnel, impressive COVID precautions taken.

Toyota’s response to the pandemic is amazing. I love how they take cleanliness seriously. They have sanitized pen and have separated used pens for customers. People in service department are nice as well. I love how someone is ready to help me when I walk in and not be ignored. I just went to Bromnin Chevy a few days ago for my husbands truck and I couldn’t help but compare the level of service and professionalism both companies offered. Toyota is a definite winner. I will always be a Toyota owner and stay loyal to the brand. Keep it up Miller Toyota!

Great customer service and attention. Service was done in less time that I was expecting.

The Miller Toyota team treated me like family, a wonderful van at a great price with outstanding customer service. Thanks! Manolo

I went to Miller Toyota in Manassas, VA looking for 2019 Toyota Camry that I saw on their website. I looked at the car and then the salesperson Sergio Contreras came out and help me. He was so professional and listen to me for what I wanted. so I test drive the car and fell in love with the 2019 Toyota Camry. I was looking for a certain color which was AQUA. I have been a Nissan fan that has been the only cars I have every own but had some problems with the Nissan dealership service dept. in Winchester, VA that I had to Nissan Corp on the dealership and I said I would never buy another Nissan after buying from them for 32 years. this was only placed I brought my Nissan and they have lost a customer for life I will never own another Nissan. Miller Toyota in Manassas, Va has one of the best customer services and do what the can for you. If you are in the market for a new or used car please go check them out and ask for salesperson Sergio Contreras he will take care of you very professional and knows everything about the business.Very happy with the services I received from everyone for Miller Toyota in Manassas, VA. just want to say you have a customer for life and I will deal with my salesperson Sergio Contreras again in the future. The only thing I ​didnt know that they had a program for graduates that I could have saved a little money because I​ just graduated from college with two degrees. again Thank you again, Sergio,​ for all the help in purchasing my new 2019 Toyota Camry. Youre the best Sergio Contreras

JR was amazing! He helped my husband and I with all of our needs, making the entire experience quick and smooth. He had us leaving the dealership in our brand new Highlander in no time. The entire process from Sales to the finance team was great! Social distancing and all, we felt extremely safe.

Jeff Nanfelt and the Purple Team did a terrific job. My 4Runner was fixed on time/budget and done efficiently.

I’ve always taken our vehicles to Irvin Hernandez. Always a good customer service experience with him with timely updates. I highly recommend him as a service advisor for your vehicle’s needs.

I went to Miller Toyota because of a recommendation of a friend. Vladimir was my sales associate. I had a good, informative, low pressure sales experience. I am happy with my new car and the price I paid, and would go there again.

Sam Lee is extremely knowledgeable and helpful! He was attentive without being pushy. After the sale, his service continued to exceed expectations. I would personally deal with him again and would recommend him to anyone in the market for a new Toyota!

Miller Toyota was fantastic. Recently my Ford ecosport was totaled while I was visiting my parents in Buffalo, NY. It took me days to find a vehicle. I finally found a certified used 2020 Toyota C-HR at Miller Toyota. They got in contact with me right away and made the process so easy. I have never bought a vehicle strictly online. But Ahmed and Jose walked me through the process and made sure I had everything I needed. When I finally picked up my vehicle it was right in front waiting for me. It took me less than 30 min to look over the car and sign my paperwork. Ahmed and Jose made sure I understood everything about the vehicle and my contract as this was my first time actually buying a vehicle, I usually lease. I highly recommend Miller Toyota to anyone looking for a vehicle.

JR and his manager were super professional and friendly. They were great at helping my husband and I explore and find exactly what we were looking for in a car. They went out of their way and patiently worked with us without making us feel pressured. We felt safe about our purchase because they went through every step to make sure we were fully informed about deals and the tech involved. Thank you so much. !!

Great service and great people there to always help!

Bought my certified used RAV4 hybrid at Miller Toyota! Process was easy, quick, professional and friendly. As a customer I was treated like I was family! Thank you! Highly recommend! Used car Manager Wes was very helpful in helping me understand the pricing and benefits of owning my new ride.