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Review №1

This crew was straight forward, honest and efficient. Their estimate, at a glance, matched spot on with the insurance adjuster. No BS. They completed a significant job on my 2021 Rav4 in a week as promised.Had a safety inspection and the dealer confirm their work.Thanks again,Adam

De
Review №2

Wow! I was blown away. These are some of the friendliest, professional, efficient, and kind people that I have ever interacted with in the automobile industry. They immediately took my appointment when I had a car emergency, assisted me throughout, and gave me a very fair price. I highly recommend this place and plan on coming here for all of my future car needs. An outstanding and exceptional five star experience!!!

Br
Review №3

If I could give more than 5 Stars, I would!I cannot express how grateful I am for the staff at VA Auto Body and more specifically, Charles. After months of a very difficult and stressful repair from an accident I was involved in, Charles went above and beyond when dealing with the headaches and frustrations of the insurance company and dealership, all while keeping me updated and delivering outstanding customer service along the way. He saved my peace of mind by being there when things got particularly difficult and helped me by going out of his way and making sure I was taken care of until the very end. I couldnt have gotten through this process without his help and reassurance. I ABSOLUTELY recommend VA Auto Body for anyone looking for a trustworthy, honest body shop and they have gained a lifelong customer.Thank you so much for everything VA Auto Body!

Ga
Review №4

Great auto body shop! They helped me out when I was in a pinch for a fair price. Staff was friendly and professional, everyone in the NoVa area should go to them for all auto needs! I really appreciate their help and kindness during a stressful time. They also got me in within 15 minutes of me calling about my car trouble, typically unheard of in the area. The staff were so willing to help and just all around great people.

Ja
Review №5

They did a very good job on my car I was really impressed . They cleaned and organized my car wasnt expecting it. If I had to go back there again I would and I highly recommend their services.

Da
Review №6

Fast friendly service. I took my truck in for some body work and could not be more happy with the work. Looks better than new. I would absolutely use them again for future work and highly recommend them to anyone looking for an auto body shop.

mi
Review №7

Virginia Auto Body Painted the hood on my car and did excellent job! Got it done as said on the Time they said they would do. Order a interior door panel too save me some money as use panel that match up and excellent condition. Thank You Virginia Auto Body Allen was straight forward on the estimate before he started . When I pick up the car the detail its I got my car back clean! Keep up the good work! THANKS!

Di
Review №8

Company was very pro active regarding me coming in to get service I called about. Once there they were direct with expectations on service needed. Cost was pretty decent, added a service and worked within my budget for me.They got the job done quickly and did a very good job. Even recommended to my father to take his vehicle there.Thanks Charles and team

Wa
Review №9

Charles Kim is professional with best customer service.,provide quot in 10 minutes. and change my Toyota RAV4 2009 rear bumper in 2 days best customer service.Highly recomended

An
Review №10

Virginia Auto Body does great work. They were able to fix my passenger door that got severely dented by replacing the exterior shell and transferring over the window, lock, interior, etc. to the new shell. It looks brand new and the work was done by the day they said it would be. Highly recommend.

Je
Review №11

My 2004 Honda S2000 was pretty beat up when I took it in. Quite a few dents and the front end was damaged, the plastic parts were busted due to my not paying attention to parking spot barriers. Scrapes and scratches everywhere. When I picked it up from VAB it was like brand new. Beautiful! The paint was flawless and looked just like factory original. Unbelievable!

Ju
Review №12

Charles was very good on explaining the work they will be doing on my vehicle. I am pleased on how well the car looks and would use VA Auto body again. Thank you.

Wi
Review №13

Just picked up my truck and it looks great! Quick and Priced Fair! It was a one week turn around between time of accident and repair. Would highly recommend!

Wi
Review №14

Great job car looks as good as new after serious damage, Mr Kim was friendly and helpful and did the job for an excellent price. I would strongly recommend their business. Bill Buck

Te
Review №15

Im so glad I went there! They are awesome. They gave a fair price and went out of their way to help me.

Fr
Review №16

Shop did a great job on both my daughters Jeep and my Lexus. Excellent work and finished on time.

so
Review №17

Thank you so much for your customer service and your work.

Ar
Review №18

Very professional and great prices. Helped us get our 36 RV summer ready!

Ru
Review №19

My off-the-wall request for service was met with immediate positive feedback. The work was finished a few hours and included a very generous ride home while waiting for the repairs to finish. Very friendly and professional service. I will work with this company again - recommended!

Ch
Review №20

This auto body shop is awesome! My first visit was years ago, to repair my car after an accident. When Mr. Kim delivered my car, it looked like it had just rolled off the showroom floor! The finished job was immaculate. I recently returned to Virginia Auto Body to have some elective body work done and once again, the job was perfect! Mr. Kim provides excellent customer service. I highly recommend using his shop for all of your auto body needs. I promise, he will exceed your expectations and you will not be disappointed!

Da
Review №21

Im a bit of a car fanatic and have sent my car to Virginia Auto Body on 2 different occasions for my own vehicle and sent my dad there when he needed work done. In each case they really impressed. I was particularly pleased with their ability to perfectly match paint that is hard to get right - metallic blue (Subarus world rally blue) and metallic white (Audis glacier white). Highly recommended, just need to be a little patient because theyre in demand as shops that do good work tend to be.

RT
Review №22

Found this place after my car got rear ended and worked with Charles to get the car repaired. They were able to work everything out with my insurance and finished the repair in a timely manner

PP
Review №23

Great people. Very easy to communicate with and were very professional and solution orientated staff. Eric and Charles were great and even helped me save few hundred bucks by suggesting different options. Will definitely recommend to friends and family.

T
Review №24

They were easy to communicate with. They coordinated the rental drop off and pick up which was close by. The insurance company was able to reach them quickly and make payments fast and they immediately Performed services which only took two days. I’d recommend them

La
Review №25

Referred by my insurance company after trying to avoid a large semi tire tread on 66E. I appreciated so much the work they did and the timely manner they did it in. Will return for a small cosmetic job in the future. Thought the quote was sup er reasonable. Thank you for taking care of my car.

Vi
Review №26

Absolutely would recommend! I got quotes for a ton of places, but Charles really worked with me to get a great price, fast service and awesome quality.Had to replace my bummer twice (dont let your friends drive haha!) and you bet I came here both times.

Ti
Review №27

I called Charles at Virginia Auto Body Inc, the other day and he was at my house in 30 minutes and gave me mobile estimates on 2 repairs on 2 different cars. Quick great service. Repairs were booked and completed in 2 days. Very satisfied.

Wi
Review №28

Good service and good work on vehicle repair. Looked great.

Ja
Review №29

They basically took my wrecked car and made it look like new. I didn’t think it was possible but it literally looked like the day I bought it. Good service too. I highly recommend!

Ji
Review №30

Wow. Exceeded expectations. Charles worked hard to find the right option for my budget, and followed through with work that made the car look as good as new.

Ji
Review №31

I have trusted the work needed on my vehicles to Charles at VAB for many years now. I was originally referred to him by a good friend who is a very well respected gentleman that has lived in that area almost all of his life and knows everybody who is anybody in OT Manassas. Charles has even done work on other vehicles for my friends and family with good results time after time.I have included a photo of my 2 Acura’s that Charles at VAB has kept running strong and looking good for me and my family. The RL in the front was hit by an uninsured driver. T-boned right in the middle of the rear door. Luckily no one was hurt, but finding out soon afterwards that I not only had wrecked car to deal with (which obviously wasnt my fault) I was more than likely going to be paying to fix it with my hard earned dollars right out of my own pocket. Charles made the process of doing so as painless and reasonably cost effective as possible. My RL now looks better than it ever has during my time as its owner. When I got it back several of my neighbors commented on good it really looks. One of them just bought a brand new bimmer and he said my RL looks just as nice as his 2018 5 series.If you want excellent results from a very seasoned body shop in NoVa, then see Charles at VAB. Youll be happy you did.

Ca
Review №32

Charles and team took care of me after my 2 month old outback had been hit. Charles took the time to explain the details and what was to be expected, answered my questions along the way. Great service, excellent work and my whole car looks like it did before the accident.

Da
Review №33

Great work. Performed in a timely fashion, consistent with estimated time and cost.

Ca
Review №34

Dont let the look or location of this body shop deter you from seeking their assistance with your auto repair needs. These folks are 100% professional and friendly; theyre extremely easy to work with. They are transparent in their communication and always keep you in the loop. My vehicle needed substantial repairs after an accident, and they made it as good as new. A couple things that stood out to me with regard to their service: During the estimate, Eric was nice enough to point out an unrelated issue with my tire that I didnt know before he told me. When I picked up my car after repair, Charles pointed out that they put air in that tire for me free of charge. The technicians even cleaned my car beautifully inside and out. It was like my car was brand new. Thanks so much to everyone at Virginia Auto Body for being such a pleasure work with! I will be recommending you to everyone I know in Manassas.

Br
Review №35

Virginia Auto Body was great to work with and heir work is impeccable. Everything was taken care of, as promised. They even worked with the car rental company, making everything easy for us, the Customer. Will definitely use them for any future body work needs.

J.
Review №36

Staff was very professional and very polite. They advised me on issues they saw in case I would like to take care of it while my vehicle was in the shop and suggested honestly on things I did not really need at the time but may need down the road. I appreciate their honesty. I highly recommend this shop.

Ni
Review №37

Fantastic work done on time and at a great price. Cant ask for much more. Highly recommend on all levels.

Pe
Review №38

The work done was first rate. The one lesson that I learned was to go to them first, dont let the dealer let them know what was wrong. The dealer said that one part needed to be replaced, it actually needed three parts. VAB Inc. worked with me and although it took an extra couple of trips to them, they did not charge for the additional labor. I am very happy with the results and will use them again, if (and I hope I dont need to :-))I need more body work done.

ho
Review №39

I want to say good price high quality work. I say it always pays to shop around they were about 15 to 20% percent cheaper than other body shops estimates. Also made my car look like new again.

BJ
Review №40

Virginia Auto Body Inc., Manassas did a fine job on a botched repair on my Subaru. Wish I had gone there first. Very professional and competent.

Br
Review №41

Very satisfied with their work. The estimate was accurate to the final bill. They worked with me on the repair since I wasnt going through insurance. The quality of the work was excellent, and no issues with the repairs over the past month now. Overall very happy with Virginia Auto Body. And they even drove me to the rental car location!

ed
Review №42

I have to say great job for the price. My second time here and Charles makes it worth telling friends and family, Ill go there again if I need to.

Pa
Review №43

I have had several cars repaired and painted at Virginia Auto Body, I have been in the automotive service business in Manassas since 1987 and would not use any other body shop. I have seen many cars repaired and painted at Virginia Auto Body and can not say that I was ever disappointed in the work they do. They work with all insurance company estimates and I myself have had them paint 4 of my own cars at different times and am always happy with the work

El
Review №44

Excellent Service, reasonably priced, did exactly what they said they would do and the work was excellent. Would recommend them highly. Honest and a pleasure to deal wtth both Charles and Eric were great. Its stressful to be involved in an accident and it really helps to have people who handle the details and do what they say they will do.

Ma
Review №45

They were very helpful when I was in a car accident. They walked me through the process of dealing with the insurance company of the person who hit my car and they did a great job repairing my car. There was a lot of damage and they made it look brand new. They are super nice and I would highly recommend them.

Ka
Review №46

100% RECOMMEND USING VIRGINIA AUTO BODY.

Sh
Review №47

Great service! They did a wonderful job on my repairs. Customer service is great. Highly recommend them for all auto body needs.

S
Review №48

Great guys to work with. Eric and Charles definitely take care of the repairs in a professional way. Theyll treat your Ford like a Ferrari!Thanks!

Co
Review №49

Excellent service. Timely and relatively affordable.

Ka
Review №50

Worst place to trust, They are not backed by the BBB and for a good reason,I feel dooped, inconvenienced and most of all disappointed my car body damage was not properly repaired as discussed. After pointing out that it was not fully repaired, the owner told me to call and schedule a time to get it taken care of...Yeah, right... He was condescending, loud, combative, and dared to call me a liar--arguing my car sustained substantial damage since it was quoted-ha. Clearly that was not at all true, and yet he continued to loudly argue otherwise. Give me a break.Work that was done--mediocre at best. Huge regret.This guy is a liar. His response is untrue. Should have scheduled finishing the repair rather than waste my time with excuses. Why would any one want to hear it?Inspect work prior to paying this place! Document everything. Do that wherever you go, just save yourself hassle and shop around. This place is horrible. Just look at the office. Think theyll take care of your car? No.

Al
Review №51

Good Experience on my Porsche Cayenne. I had my porsche in to fix bumper damage, new wheels, and new brakes. Work was done within timeframe stated. Repair to my rear bumper was perfect. Brakes work now, and the the wheels look great. Cost of repair and work were as expected.

R
Review №52

I inspect cars for a living. Diminished Value and Total Loss Settlements. Excellent shop! Richard Taylor-DVAC

Ke
Review №53

Very good at what they do

Cl
Review №54

Brought them my 1988 Nissan 300ZX & they did a terrible job. I was quoted two weeks. One week for parts & one week to put them on. Little did I know it took these guys a little over 2 months! No updates or follow ups unless it was bad news. Shortly after this I got a rude call from Charles asking to change my review. I told him I can bring him another car, if he does better Ill change my review. I brought Charles my 2005 Audi A4, I had to wait two in a half weeks for a quote that was estimated for two weeks tops. When the job really took a little over a month. On top of the terrible job they did on my audi I also had to pay for the airbag light to be turned off because it wasnt in the quote. My Audi was towed in because of an accident, they didnt do any transmission fluid checks or anything so after a day of getting it back I had a transmission leak I had to pay for as well. Ive spent over $10k at this place so I have a bit of experience, I also sell cars for a living so I know what Im talking about & these guys cannot put cars back together for anything. Document everything! STAY AWAY

Je
Review №55

I called this body shop about a custom conversion for my show car which has won many shows 1st and 2nd place and he said he could do it giving me attitude and everything else told me i didnt know what i was talking about putting me down about the car left and right said it made no sense to put parts that are made from a different vehicle on my vehicle saying the price was outrageous with no concern that his shop would be making this money just no respect for me at all what happened to THE CUSTOMER IS ALLWAYS RIGHT!!!

ry
Review №56

Quality work, Thanks!

Wa
Review №57

A+

sa
Review №58

Very good service 👍

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