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Mozaic Audio Video Integration
816 Palmer Rd b, Madison, AL 35758, United States
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Mozaic Audio Video Integration
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Fr
Review №1

I would like to say that this is my first time ever purchasing a audio video system. I was very skeptical at first because two companies that visited my home seemed OK. But when I started to ask questions about prices, the best way to go, I got the feeling they were just trying to sell us a system. And I also felt that they thought I could not afford such a system because I was African American. However, when I first ran into Mozaic and met Michael, he did a fantastic job of of explaining different kinds of systems. He showed me different systems and projects he and his team worked on. I was just struck by his attention to detail when I began to ask questions. I was skeptical about projector systems, but after he explained to me why there was such a difference in how a picture looks on a TV and a projector that helped me make a decision. I was also struct by how knowledgeable Mike was of this equipment and all that went into getting a system. Michael went as far as to show me what good sound sounds like. He asked me to sit in front of some speakers and what I heard was simply amazing. After my first meeting with Mozaic and Michael, i was sold to go with this company to do my new audio video room with my theme of Star Trek. The process of getting the parts took a long time because of COVID, but it was worth the wait. As the process started, Michael made good suggestions to me and his team were very friendly and responsive to all of my questions being that this is my first time ever purchasing projector system with movie quality sound. Mozaic went as far as to give me the room that I would love. He worked with my budget and suggested improvements where he could. Watching this process take place and the attention Mozaic put into installing my system was amazing. The team members no matter what they were doing, they always checked with me on things like is it OK to do this here or there. I am truly amazed at me new system and love the sound. Mozaic even comes out to make sure things are good to go even after the project is done. This is a company that truly put customer service on a level I have not seen in decades. The installers truly love their work and making sure everything sounded the way it was suppose to sound. I would recommended this company to anyone willing to make an investment in their man-cave to make it right. Going from a high def TV to a projector takes some adjustment and getting real movie theatre sound in your man cave is the best thing. Ive attached before and after photos of my mancave. I am very please with Mozaic and their customer service and attention to detail. Thank you for putting a smile on my face every time i enter this new mancave.

Mi
Review №2

I’ve been continually impressed with Mozaic. They’ve run cat6 and fiber at my home, installed PoE cameras and fixed in-ceiling speaker wiring. As an engineer myself, I appreciate working with a technology provider that offers insightful advice and solutions, and Mozaic has done so consistently.

Ju
Review №3

I was extremely happy working Mozaic to help me install my dream home theater. I am fairly knowledgeable about home theater and I had a good idea about what I wanted. Michael provided valuable recommendations without me feeling like he was pushing me to buy what he thought was best or just what he sold. Other companies I met with made me feel like I would be a fool to not go with their recommendations but not Mozaic.I was originally concerned that pricing wouldn’t be competitive going with a custom installer but that was not the case. Mozaic’s prices on equipment were as good as places online so I never felt like I was overpaying.The install crew did a great job and were super easy to deal with. I felt like their goal was to make me happy with the install and not just get the job done and get out of there. They did everything possible to make the install look neat and professional including coming up with a solution to work around an issue on the wall where the projector screen was installed. They also got all my equipment setup and wired neatly so that we were watching movies in the room 20 minutes after they left.Bottomline is that I highly recommend Mozaic if you are interested in getting a professional looking home theater installation.

Ga
Review №4

Wow, Wow did I say Wow.In the world of Home Automation, the average consumer has no chance. The number of companies out there will confuse you and you will simply give up. No follow-up, no follow-through. Then there is the Best-of-the-Best in class, Mozaic Audio Video Integration.My project was a high-end luxury Town Home that was new construction. I wanted the best automated shades installed by seasoned professionals. I interviewed three companies, No Contest. Mozaic won hands down.They ordered, confirmed installation, showed up on time, cleaned up after them selves and keep me involved during the entire process. They worked seamlessly with my other home automation company. I am one picky guy. I study everything I do so I have very few surprises.Thank you to Michael Johnson (owner) and his entire time for a job well down.

Jo
Review №5

I called Mozaic regarding damage from a lightning strike, specifically concerning some Savant equipment that had been damaged. It was immediately clear that Mozaic is very knowledgeable regarding these systems and they were very quickly able to figure out the next steps I needed to take. Additionally, throughout our conversations, they have consistently been courteous, professional, and patient. Im a big fan of this company!

An
Review №6

Knowledgeable, Experienced, Punctual, Efficient and Fair. After contacting Michael and letting him know what I wanted, he came by and surveyed the house. Not only did he provide sensible solutions, he gave me some advice which greatly enhanced the functionality of my house. We worked out a schedule and his friendly and professional team of showed up on time and completed the work neatly and on schedule. The price was beyond fair for the exceptional work they provided. The next phase to upgrade my home is in work and Michael and his team are on speed dial...You can look for a second opinion when searching for your Audio Visual needs, but why waste time....Call Mozaic!

De
Review №7

I can’t say enough good things about Michael and his team of professionals. I needed some upgrades and wiring cleanup for my Home Theater system and his company far exceeded my expectations in both quality of work and cost. I highly recommend Mozaic for your audio/video needs regardless if it’s a small or large project. It’s refreshing to work with a contractor of this caliber. A big Bravo Zulu to your company!!!

Do
Review №8

I cant praise Michael Johnson and his team enough. They did an outstanding job of installing my home audio/video system and I couldnt be more pleased. I especially appreciate Michaels approach to meeting customer needs ... he truly listens to what you want and works hard to find solutions that meet your budget and expectations. The installers are top notch as well ... even helping to address issues outside their responsibility. Mozaic is definitely 5-stars in my book.

Mi
Review №9

The entire process from designing the correct system to meet our needs, to receiving an excellent quote, and finally the installation and thorough explanation of operating the system was completed in an exceptionally professional manner. Upon our initial meeting, Michael Johnson, presented himself to be very professional and knowledgeable. I did not get the Car Salesman that tried to upgrade and sell things that we did not need. Mr. Johnson listened to what our needs were and educated us on the types of systems that would provide us with the capabilities that we desired keeping everything nice and simple which was our main goal. The installers came and did an excellent job of installing the system ensuring that everything was put together neatly and operated exactly the way we envisioned. The installation took a few days which is what we were told and the installers made sure to keep the area cleaned up everyday as well as keeping us informed on their progress. Upon completing the installation we were also given thorough instructions on operating the system. They took the time to answer any questions that we had and never made it seem as though any questions that we had were dumb questions. Everyone that we worked with at Mozaic was very polite and respectful. We have several more jobs that we need completed in our organization and I look forward to working with Mozaic again. I work for the Government and our project was a conference room audio/video upgrade. Since, I work for the Government, I am required to get at least three quotes from different vendors and select the vendor that will provide the best value for Government dollars spent. I actually got four quotes from different vendors and Mozaic was the best in every aspect without a doubt in responsiveness, professionalism, knowledge, value, and trustworthiness.

Ji
Review №10

Had an outdoor TV installed by these guys. Can’t even begin to describe how pleased we were with the entire process.Very professional operation from start to finish. Michael came out and went over the install with us, listened to our concerns and addressed them all.The installers were very professional, courteous and pride themselves in attention to detail. Constant measuring and leveling to ensure a very clean install.Had a glare issue a day or two after the install. Called Micheal and it was addressed immediately. Had to do with the mount and the angle and at no additional cost to us, he sent out a crew and the problem is fixed. We are beyond very pleased.Shout out to the installers, Jeff and Andrew.Top notch company for sure. If I ever need more work done or know of someone who does, I will call Michael again. Thanks guys!

Da
Review №11

Mozaic is one of the best vendors I have ever worked with in getting our network set up, TVs etc. They are always looking for ways to make things easier for the customer which we really appreciate it! I love that they keep the customer first and are so easy to so busy with. Highly Recommend!

Mi
Review №12

Mozaic is the best-of-the-best when it comes to professionalism and knowledge in this area of expertise. We hired them to fix some internet issues we were having, and they exceeded our expectations in every way possible. We are in the process of getting a quote to do some additional work, and they will be our go-to company for any audio visual needs that we might have in the future.

St
Review №13

Fantastic service. Very professional and went out of there way to make sure everything was perfect.

Je
Review №14

Always up to date on the newest technology and always looking for the best solutions for the customer!I have worked with Michael on several projects for clients of mine as well as my personal house. He really goes above and beyond to understand what the clients goals are and works to exceed them with the highest quality, most cost effective solutions available. Hes happy to recommend a lower cost option to a client if that is what truly suits them best.He obviously loves what he does. Because he never stops learning about new options and equipment. That means that his customers always get the best!You cant go wrong with this company!

An
Review №15

Excellent experience with Mozaic. Michael was very knowledgeable and helpful with designing our media room and patio, and patient as we made changes back and forth until finally getting it all ready to go. The guys doing the installation were great as well. They were polite and did a fantastic job. Would not hesitate to use Mozaic again in the future. Brainstorming on the garage now...

Ke
Review №16

Mozaic did an outstanding job on my install. Quality organization led by an outstanding owner and professional staff. Regardless if you’re an IT pro or a novice, the staff will make sure you understand everything about your install, to include how your new product works. I highly recommend Mozaic.

Do
Review №17

The Mozaic experience has been fantastic! This team is extremely knowledgeable, as well as patient with those of us that cant seem to make up our mind. Michael was a significant help by listening to what we thought we wanted and then presented options based on his knowledge and experience. We are happy that we listened to him and ended up with a better user experience than if we had gone with what we thought we wanted.The install team was very professional and worked quickly to complete the installation. Upon completion of install and fine tuning of the system, I was given a complete tour of my system and all of my questions answered. I was worried about my new all-in-one remote, but this one does the trick. I can do everything I need from one single remote and dont have to worry about pulling out my other five remotes when I want to play something from a different device. My wife and daughter have found the system much easier to use than before as well (which is a significant help when Im not around to show them). The Mozaic team continues to follow up and ensure we have not had any issues, that we dont have any additional questions, that it has met our needs and that we are completely happy with our system.An added bonus was that the install took less time than initially quoted and Mozaic stood by their word that if it took less than anticipated, the labor cost would be less. Fantastic surprise!Overall, I would highly recommend Mozaic for all your A/V or automation needs! Fantastic service and customer support. We will be using them for future projects as well!Thank you for a job well done!

Li
Review №18

Amazing service. Super impressed and happy with the results. They are extremely knowledgeable and get the job done quickly and at the highest of quality all while being competitive in pricing. Couldnt ask for anything better then that!

Ja
Review №19

I am very pleased with the audio system install I received in my home. Michael was very knowledgeable & offered great advice to help me achieve the sound and look I wanted. The install team and techs were timely, personable, and neat with the work they provided. They gave great instructions on how to operate my new system and ensured I was satisfied with the work done before leaving. I would certainly recommend Mozaic Audio Video Integration to friends, family, & others looking for quality work, products, and subject matter advice. I look forward to doing business with Mozaic again in the near future!--Jaren K. Evans

Mi
Review №20

Great customer service and very professional work. Willing to go the extra mile. They dont push the highest price products and are very good about staying within budget. The installation is top notch and very neatly done. They have a very cool residential showroom where you can see how things will play out in a home environment. I cant say enough about how great Mozaic is.

Jv
Review №21

“Michael and his team are the best at what they do. A team of professionals who ensure your complete satisfaction before they consider the job done. First class organization!!! Will definitely use them again.”

Ap
Review №22

They are great! Have worked with them on several occasions and they always do great work! I actually had an existing system that someone else installed that never worked properly, and they streamlined and fixed it! Now it works great and is reliable! Always quick to respond and schedule a time if you need them.

Ge
Review №23

I highly recommend Mosaic A/V. I had 2 sets of in-ceiling surround speakers installed in my home theater room and everything from the speaker purchase to the actual installation was incredibly smooth. I was given a great price on the exact speakers I requested, including full factory warranty, and a great installation quote as well.Michael (company owner) even took the time out to let me know when my speakers had arrived locally, and that everything was still on track leading up to the install day.On the day of the install, the installer was very knowledgeable, polite, and was careful to minimize the mess that always comes when cutting holes in a wall or ceiling. The install looks professional and the in-ceiling surround speakers sound great. Id highly recommend Mozaic A/V to anyone looking for a knowledgeable, reputable and polite A/V company.

Ga
Review №24

These guys are awesome! They were quick and efficient and took as little of my time as possible. Working in a physical therapy clinic can offer its own challenges and as a result of the great work they did our therapy gym has never looked better. They were gracious enough to work around our schedule so that patients were not in the clinic while they were installing the TVs and other equipment needed. The work they did for me was impeccable and i will be calling them back for all my AV needs.

Jo
Review №25

Mozaic has done an outstanding job wiring up our house and installing some equipment. This isnt a service that is easy to find, but Mozaic found a service that was lacking in the area and they provide top notch service for a reasonable price. Everyone that I have interacted with has been very professional and work hard to not get the job done quickly, but also with attention to detail. I highly recommend their service.

Me
Review №26

Michael and his team have been wonderful to work with. We had an idea of what we wanted, but we were unsure how to implement our ideas into phases. Mozaic Audio Visual Integration helped us develop a plan for a multi-step home automation upgrade. I cant wait until we are done with all of the changes. So far we love everything about our tv upgrades and home automation additions.

Ma
Review №27

Mozaic Audio Video Integration is a company that comes highly recommended from me. The management and staff are honest and kind people that takes the time to listen to your wants and need and does an outstanding job with making sure those needs and wants are met in a timely/professional manner. I couldnt have been more pleased with the work that they provided me and I will be doing business with Mozaic again in the future!!

Jo
Review №28

So let you tell you that Michael and his team came out to Priceville to fix the sound today at the stadium and boy we had problems. They went over everything. They didnt even stop for lunch. Props to them they did an awesome job and now our sound system is back. We can play music and even hear the announcers. If your looking to have a sound system added or even try to fix what you have call Michael and his team. Thank you guys for all you did.

Ma
Review №29

We recently had our home audio system and media room upgraded by Mozaic. We couldnt be happier with the customer service and attention to detail given by Michael and the installation team. I had multiple questions prior to the installation and the phone was always answered or call returned promptly. The installers did a fantastic job and explained all equipment thoroughly at the completion of the job. I would highly recommend them.

Vi
Review №30

I have used these guys for several projects in my home. Always professional, they listen to what I want & tell me what I need! They are timely, their work is neat & they remain available after completion in the event there are any issues. I will use them again & feel comfortable referring my friends & family to them! Thanks again Mozaic!

C
Review №31

There is no one like them in them in the north Alabama area. They know exactly what they are doing and what to recommended for your application and budget. They took all the guess work out for me when designing a system for my new home. They shared what they would recommend, which were things I didnt have the experience to consider. Under the stress of building a new home, they gave me several options to choose from, which I appreciated. Mozaic is very honest and upfront about everything, which seems rare in businesses these days. If you are considering them, know that you will not be disappointed.

An
Review №32

Excellent and the best in the area for sure! Ive used two other companies here in the past and Mozaic is the best. I had another company screw up an install and Mozaic fixed it, made it look nice, and improved it. Also, they are very professional. I will never use any other company!

Jo
Review №33

Great company with exceptional customer service. went the extra mile to make sure everything was to my liking. didnt push the most expensive products and tried to incorporate what i already had into the package. would definitely use again and plan to. highly recommend.

Ra
Review №34

Great experience with Michael and Mozaic. They were very professional, prompt, responded quickly to my inquiries about getting work done and follow up questions. Michael was excellent to work with. His crew did great work cleaning up my AV closet, setting up and hooking up an outside TV with DirecTV, and cleaning up behind my living room TV. Would definitely recommend them!

Ch
Review №35

Mozaic provided excellent advice, planning and installation at a reasonable rate. Michael and his team are quite knowledgeable, professional and friendly. The work was completed under budget and the quality is outstanding. I highly recommend Mozaic for all your Audio Video needs and would definitely hire them again.

Sh
Review №36

By far one of the best companies Ive dealt with! Outstanding customer service, fair pricing, and super friendly technicians. The technician that installed our tv was extremely friendly, and cleaned up everything prior to his departure. I would highly recommend this company, and WILL be using them for my future audio/video needs!

J
Review №37

Weve actually used them several times (first our general home remodel, then to come back and do a smart home - and then back again for a media room) and have been happy each time. Very conscientious. They do the work that they say they will do, when they say they will do it, and for the cost they detailed. Cant ask for much more than that.

Pa
Review №38

Mozaic is the best A/V company in the area. I will use no one else. From planning and installing your audio and/or video to following up with anything you might want to add/change they are top notch. Zero complaints here. Good guys.

Ry
Review №39

Michael and his crew performed my installation with the utmost care for my house and belongings. The quality of my surveillance pictures are incredible. They answered all my questions and I cant recommend them highly enough! The protection their system offers my family and my house is priceless.

Le
Review №40

Mozaics crew did an amazing job installing my new ATMOS system. They were efficient and suggested products that fit all my requirements and needs. I am completely satisfied not only with the quality of their work, but their dedication to ensuring that everything was functioning as I wanted. They followed up multiple times after the install to ensure my satisfaction and responded rapidly to any questions I had. I would recommend them to anyone who values quality service and installation.

La
Review №41

We had a great experience with Mozaic - they were incredibly knowledgeable and professional. There was a fast turnaround for what we needed, and the bottom-line expense was less than other quotes obtained. We will definitely go back to them for any future needs that arise.

Mi
Review №42

So much more than your typical high end A/V outlet. What Mozaic offers is unlike anyone else in the field. Start with a genuine concern about a particular customers desires, add a fresh new approach on how to get there, and top it all off with the support and passion to insure that you not only own everything you need, but are also in 100% control of it.

Ju
Review №43

I cant say enough about Michael and his team. We had what we thought was a great whole home system that turned out to be impossible to use...Michael and his team came out and reworked the whole system and made it extremely user friendly. They continued to check back with me until I was completely happy. Would recommend them to everyone!

Ja
Review №44

Thank you Mozaic Audio Video for your professionalism during the planning stages and the installation of our home Audio Video entertainment needs! The simplicity and quality of sound has made our day. Thank you for treating us like family!!!

Sm
Review №45

Mozaic has been the best A/V company I have ever used and worked with! We have worked together on several projects for my clients and they have done quality work installing my ceiling mounted wireless access point and wall mounted TV. I highly recommend them for wiring, A/V, and surveillance systems!

Bo
Review №46

Mozaic is the company to use. I was lied to by one company and ignored by at least two others. Don’t waste your time looking, Mozaic is the way to go. Mozaic listened to my ideas and took the time to show me new simpler options that were more in line with what I wanted, and ultimately lowered the cost of the job. Mozaic Management and staff could not have been more helpful, professional and kind. It’s obvious they all enjoy what they do and helping people. The end result was a cost effective solution that meets my technology and budgetary goals. I recommend Mozaic any chance I get.

E
Review №47

Mozaic did an awesome job with my home remodel project. They created a plan from our house plans with Sonos, networking, speakers and lighting and came back during the construction for wiring which was very professionally done as they created multiple options for the speakers by snaking the wiring between the joists. When they came back to install the speakers, it was absolutely flawless installation as they were flush, matched the paint and also werent too large to stick out. The wiring in the central control room was very organized and used very little space the final product sounded awesome and I can control it with my phone or iPad and I have had no issues working they left. They also executed a flawless installation of several TVs and I would and have used Mozaic again and again. I wish all of the contractors were as organized and professional as Mozaic!

La
Review №48

If you want the best quality of audio work you must call the fine folks at Mozaic. We have been so pleased with their service. Everyone is so friendly and professional and take pride in what they do.

Gr
Review №49

Just a terrific experience! Highly recommend Michael, Craig, and the team at Mozaic. Highly professional, knowledgeable, and interested in taking care of the customer. Job was on time, on budget, and was installed with top-shelf quality.

An
Review №50

Mozaic installed all of our A/V, security, and network structured wiring during construction. When our house was complete, they designed and installed all of the equipment in our movie room and in-ceiling audio. All of the guys at Mozaic are very professional, knowledgeable, and helpful. We couldnt be happier with the end result. Our system had a few hiccups as a result of using components that were new to market. That said, Mozaic did a fantastic job of working those out for us. They not only design great systems, but also stand by their work until any issues are resolved. I would highly recommend them to anyone looking for an awesome AV experience.

ri
Review №51

Helped me replace defective equipment from a previous provider, change cable providers and install security cameras and monitoring hardware. Timely when they come to install and quickly got the required equipment. recommend them highly

Ja
Review №52

Excellent service with knowledgable people at a fair price. Courteous and respectful technicians who do a great job. Highly recommended!

Ba
Review №53

I recently contact Michael (the owner) about wanting some sort of sound bar setup in my home. Based on my research, I thought I already knew exactly what I wanted. After a few minutes on the phone with Michael, I quickly realized that he had a much greater breadth of knowledge regarding different brands of sound bar and the varying technologies and driver types that they use. After my conversation with him, and being informed of some pros and cons for some different sound bars, I ended up making a selection that was very different from my initial choice. I had initially wanted Brand X which is sort of the inventor of the simulated surround sound-bar genre as we know it today and is an all-in-one solution (powered sound bar with included wireless sub). What I ended up with was a higher quality passive sound bar (requiring external amplification) that doesnt use gimmicks to simulate surround, but instead delivers 3 channels of true audio (FL, CTR, FR).Two key things that I should point out: 1.) I had a cap on what I was willing to spend, and 2) I needed this thing in my hands very quickly. Even though Michaels advice steered me in a different direction than I had originally intended, he stayed within my parameter of max price AND was able to rush order the sound bar so that I would get it within the timeline I needed.Beyond my interaction with Michael, I also used Mozaic AV to install the sound bar since it would involve running 3 channels of speaker wire through the wall and into a side cabinet, setting up my receiver and subwoofer, and then tuning the whole system to sound its best. The installation professionals from Mozaic were on time for the install and completed the whole thing in much less time than I had anticipated. They were very thorough (but still fast!) with their work, taking time to do everything neatly and then to make sure that all receiver sound settings and subwoofer placement were optimal.I HIGHLY recommend Mozaic AV for any and all AV needs, whether its a $1000 sound bar or a $100,000 full home automation and AV solution.

El
Review №54

Outstanding customer service, quality, great price and their technicians are so nice and friendly! We definitely recommend using them!!

St
Review №55

I have used Mozaic for several AV projects and they have always done an outstanding job. I used them when I installed my media room and the video and sound is amazing. I also used them to install my new UHD set in our family room as well as two new sets outside and installation of the sound system. Again, we could not be happier with the results. Finally, if youre looking for a great way to manage your sound system, go HEOS. These guys know their stuff and while it takes a few tries to get the hang of it, youll never look back. Youll love the whole-house wireless system you can run from your phone. The knowledge of AV, the professionalism of Michael, Craig and staff and their desire to solve your problems, cant be beat. Big jobs or small ones - you wont be disappointed.

Ni
Review №56

They were very professional and delivered a great product/service. I would highly recommend them to any home or business.

Fa
Review №57

We had a new projector installed. The crew arrived on time and worked quickly to complete the job. All work was done professionally and exceeded our expectations.

Su
Review №58

It was a pleasure to work with Michael and his installer, Craig on the upgrade of our AV equipment. They were very professional in all aspects and I would highly recommend their services!

Je
Review №59

Mosaic staff are professional, made my living room functional and created an easy viewing area!Recommendations from Michael were spot on and the sound quality blows me away!Thanks Team!JT

Ma
Review №60

Ive dealt with Michael for over 10 years and have always found him to be extremely knowledgeable and helpful. Cant go wrong!!

Ri
Review №61

Very professional...did everything they said they would.....would and have recommended them...will use them again

Da
Review №62

Very knowledgeable and extremely professional. We are more than pleased.

Ca
Review №63

Professional work from top to bottom. Im very pleased with the job they did for me.

Pa
Review №64

Has the latest technology for your home. Very helpful and knowledgeable.

Ja
Review №65

Great business.

Ma
Review №66

Best in the business!

Er
Review №67

The MOSAIC team did the new construction AV installation in our our home. They were prompt, professional, answered all of my questions and helped choose an excellent sound solution for our home.I highly recommend them.

Information
42 Photos
67 Comments
5 Rating
  • Address:816 Palmer Rd b, Madison, AL 35758, United States
  • Site:http://mozaicav.com/
  • Phone:+1 256-975-3832
Categories
  • Home theater store
  • Home automation company
  • Home audio store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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