I am on the hunt for a newer Odyssey and trading in my CRV and Dylan has been very patient with me and is working really very hard while being very attentive, friendly and personable to help work it all out so it is manageable for me. He’s a very good listener to what his customers are looking for and wanting in a vehicle. Great job Dylan!!

Brandon Best helped me get into my 16 mustang gt and I love it. I definitely recommend him because he is honest and knowledgeable.

Wilde East Towne Honda with Leticia (sales) Erik (finance).Overall, fantastic experience. Fair numbers on the sale price, and the trade in value. I knew what I wanted for vehicle and trade all it came down to was price being fair. Ive dealt with other local Honda dealerships and this was by far the easiest experience. Thanks for making this process so easy and enjoyable. You will get my referrals over local competitors any day!

I had a great experience! I was not excited about purchasing a new vehicle, but I never once felt intimidated or stressed out. I worked with Jeff Fox and he was helpful and super friendly. I highly recommend.

I recently got my new CRV at Honda Wilde East Towne. Since the beginning the attention that Jeff provided was outstanding, he make me feel comfortable with the whole process of getting a brand new car. His disposition and wiliness to help and ensure you are comfortable and can ask all the questions you have was wonderful and helpful. I will strongly recommend his services.

I was taken aback by how fantastic the service was here. I came in for a same-day oil change. My service advisor, Darius, helped me to make informed decisions regarding what to repair in my 15 year-old car before selling it. He gave me all my options with seasoned experience and transparency. I ended up paying much less than I expected to spend. I left the shop feeling extremely content with the service and grateful for the advice!

Working with Wilde East Towne Honda is the best experience our family has ever had at a dealership. Renee in Sales and Steve in Finance are amazing! Both are friendly, knowledgeable and consistent. They helped us exceed our expectations by miles! We love our new vehicle and take comfort in knowing well receive outstanding service as a Honda owner!

I got multiple services done on my car last Friday and had the best experience! Shout out to the Honda Team and especially to Cheryl. Cheryl took great care of me. Her communication and attitude was beyond what I expected. She was positive and had a great sense of humor. I hope to work with her in the future! :)

Bad customer service in both parts and service center staff. Quote is way overpriced for repair, staff not knowledgeable about parts I need, unwillingly to ask mechanics for clarification, information I had about my issue(s) was dismissed. If Nate answers your call, I would advise asking for another employee.

These guys are the real deal. Veli made the sales process very smooth. Very happy with my Honda Ridgeline.

We just purchased a brand new 2021 Honda Odyssey at Wilde Honda on the East side of Madison. We must say, we could not be more pleased with our experience. Our sales person Jeff Fox was outstanding. Very knowledgeable, warm & friendly, and really went above & beyond by coming in on his day off to deliver the vehicle. He also graciously took our calls days after the sale to answer our questions we had about our new minivan.Big thank you to Jeff & the Wilde team! Well be back!Dan LombardiVerona, WI

I had Darius back in Service today and he was great to work with. He was so nice and personable. Not only did he ask about my car, but also asked how I was and made small talk. None of that awkward silence you usually get when checking out at stores or other service providers. He even stopped by the waiting area check in on me and cracked a joke. Which also helped while waiting for my car to get done.Even though my car took a bit longer, Darius was super apologetic about the whole thing. But honestly, just having the kind of customer service I had today and knowing that my car was being taken care of well made the wait worth it. If anyone has any car issues or questions, Darius is your man!

I typically dont do reviews, but I had the worst experience with the service department. I have never used them before but needed to go to a dealer for a recalls. The first time I went the part wasnt there. My appointment was scheduled over a week prior. I wasnt notified until I was told my car was ready, but they could only do part of the recalls and I had to come back to finish Now I had to take another day off work. After leaving my air conditioner started leaking into my car, a tube had been twisted/pinched off. Now I have water damage on the floors of my car. I had to reschedule my second appointment, which I did with the manager, I later found out it was never rescheduled. I reluctantly went to my appointment and now my tire pressure light wont go off.

Never ever buy their service package.I purchased 2 cars about 5 years ago. I purchased the service package with one car only. Unfortunately, the car was in an accident and completely scrapped. I asked if I could use the service package with the other car. Now they say I cannot use the service package with any other vehicle. I just wasted hundreds of dollars.Dont buy the service package.Response from the reviewerAfter I got the response below, I contacted them for THE OTHER OPTIONS. The finance team did not even know about this. They just answered and confirmed that there are no other options. I am adding this since their response may mislead that they helped me some other way. Definitely THEY DID NOT.

We have leased two new cars from Wilde, and have had a great experience with both. Scott Jensen in Sales, and Karen Hardrath in Finance were both fantastic to work with. They made what can sometimes be a daunting chore seem effortless and enjoyable. Thanks Scott and Karen.

Horrible service manager! They do not stand behind the cars they sell! Daughter had to buy a vehicle due to an accident and had it back in the shop within weeks for an issue. Wilde could never duplicate the issue although she gave them specific instructions and showed videos of the issue occurring. Daughter told them she had to move due to a job change and had the car diagnosed at another HONDA dealership right away. Motor was toast! Daughter had to get another car for work. Contacted Wilde to see if they would be willing to help and was told not their problem since the car no longer belonged to daughter. She had driven less than 5k miles in 7 months.My family has bought multiple vehicles here but NEVER again! Service manager talked over me, had details wrong (said daughters father had changed the oil-spoiler father has been deceased since 2009) and threatened to sue me for slander when I said I was leaving a bad review!

I had the timing belt service done on my Honda Pilot. Everything went smoothly. Mikaila was a wonderful service advisor. She had a great attitude, explained everything thoroughly, and communication with her during the process was excellent.

Jeff Fox made my vehicle purchase experience so enjoyable! It was low-pressure and fun, he even came in on his day off to assist me. The entire staff was welcoming and it felt as though we were among friends. From one customer service professional to another: great stuff!

If you are looking for a car for your new driver stop in to see Jeff Fox. He was very professional/knowledgeable and was right there and willing to help my granddaughter, Maria, find just the car she was looking for. He lined up 4 Honda CRVs in a row and Maria took them all for a short test drive. Because Maria was not yet 16, he spent the time telling her all about the different features of each car. When we came back the next day to sign the paperwork and pick up the car, he had everything ready, (Did I mention that it was his day off but he came in to take care of us and even worked until after the showroom closed to answer all of our questions.) I would recommend Jeff to anyone looking for a new or used vehicle. Thank you very much for the pink Honda sweatshirt that you gave her for her 16th birthday October 8th.

I had an amazing, memorable and super comfortable car shopping experience here working with Leticia Acosta!This dealership was the best car shopping experience I had while I was shopping around pretty much every dealer lot in all of Madison.I worked with Leticia Acosta and she was so great at what she does! She was so unconditionally encouraging of me to try every vehicle I was curious about - that was an exceptional experience I was not necessarily receiving from all other dealerships. After every drive I would see Leticia tossing keys to other perspective buyers, smiling, laughing and having fun with it! It was really so cool and such a freeing way to explore such a major decision. I bought a great off-lease CRV and I love it!Thanks Leticia!

The design of the cylindrical blue shape with windows and the Honda logo is quite nice. The overall color scheme of the building is pleasing to the eye and I suppose pleasing to the smell if you have some kind of synesthesia. A very well designed exterior. As for the quality of the parking lot, the asphalt was ok, Ive seen better. The layout and design of the lot was very good. The whole building looks quite nice from the outside, it looks clean and sleek, just how you want a new car to look. The same can be said about the inside. The only drawback is that the cars on the lot are not displayed in a very organized or appealing manner, and are somewhat confusing. Another downside is the unfortunate misspelling of the word Wild as Wilde. Had it not been for these problems or for the disappointing condition of the asphalt, I would have given it five stars. Good dealership, would recommend.

My family and I got the pleasure of meeting Trevor Lipp, who is a new salesmen. He was very informative and accommodating to our needs, which made the whole process easier! You can tell he genuinely wanted us to get the perfect car! He was honest, transparent and patient, which is something we look for in a great salesman. We ended up getting a new car that same day and Trevor accomplished his first sale ever!! It made the whole experience a lot more special. Even after getting the car, he consistently offered his assistance if I had any questions. Thanks Trevor and the Wilde Honda team, here is to many many more sales coming your way :)

I had a great experience at Wilde East Towne Honda today! Trevor Lipp was a pleasure to work with as were Brent and Aaron. What a fun team! Trevor asked me right off the bat if I was excited for my test drive- well, I certainly was after that! He was knowledgeable about the Civic and the culture of Honda and was clearly excited to be there. I found car people- I truly look forward to having Trevor and his team as a great resource moving forward. Thank you Trevor, Brent and Aaron! I have never had a car buying experience like this before!

I always have a great experience here. I bought my vehicle in 2018 and the transmission blew a couple days ago. When I purchased the vehicle my technician advised me to add the silver protection plan and I did. My transmission was covered minus my deductible. I always get great friendly service here. Thanks Sebastian for all your help today!

We came in to have our Honda CR-V serviced because the driver side air conditioning stopped working. After having it looked at we had $5,000 worth of repairs to do on it and we bought the vehicle in February from Smart Motors on the west side of madison. Our wonderful service lady, she was amazing but we cannot remember her name for anything was helping us in every way she could. While we were waiting for the news we looked at vehicles naturally like most people do. We got called back saw the bill and I started bawling, Bryar did all he could and we test drove a few Honda pilots and a Jeep Compass while we were waiting. Bryar not only got us in a newer vehicle with a lower interest rate and much less miles but he was able to give us a little more for our 2014 Honda CR-V and help us with a service package! If you go to Wilde Honda both my fiancé and I highly recommend finding Bryar! Couldn’t ask for a better salesman and honestly he’s a great person to work with! He even buffed out (with his own buffer) a scuff on the drivers side rear end. 10/10 Bryar and if we need a new vehicle you’ll be our first choice! Thank you for changing our lives! Hello to our new-to-us 2018 Jeep Compass Latitude!

The team at Wilde East Towne Honda was amazing! I did my own research to find the car I wanted but they were very patient with my ten million questions and made sure I felt comfortable while buying my brand new car. Im very happy with the service I received and would recommend them to anyone looking for a new car!

Got a 2022 Honda Civic Sport in White & oh man I love it!!! Jamil & Karen were the best!!! Definitely recommend them!

I had the pleasure of having Trevor as my sales person. I was able to trade in my used Toyota for a pre owned civic. I got to test drive the car and was very happy with the condition of the vehicle and the price. I feel like I was really able to upgrade my vehicle when I needed to and Trevor was of great help, very knowledgeable, and courteous. Thanks for the upgrade!

I HIGHLY RECOMMEND WORKING WITH TREVOR! He was friendly, knowledgeable, patient and went above and beyond finding me the perfect vehicle! I never felt pressure to make a purchase, and am so grateful he was able to help me find a VEHICLE I LOVE!

First I want to say that Alex is amazing & same with the other staff there. Kurt was great on giving us tips on how to handle the car. Everytime I go to Wilde I get treated amazing. Its like the staff know who I am. This is the best experience I have had in purchasing a vehicle. This is our third purchase. We came to Wilde to get my oil changed not having any intention of getting a new car. We went outside to kill some time and look at some cars. Alex had asked us if we needed help. I said I was good & just browsing. I just mentioned that I loved this specific car which was my dream car. Alex and the staff had the car ready for us the next day. He kept us up to date on the process. I never felt pressured to make the purchase. I wish I knew the name of our finance associate. He was great as well. Never felt pressured to get anything and just felt at ease. Normally car buying experiences can be very stressful. This experience was amazing. I got to ring the bell when I got my car and everybody clapped. I am a Honda & Wilde fan for life. I would recommend Wilde Honda because they are the best!! I cant thank everybody enough!!

I had a great buying experience . Very low pressure and worked with me too get the exact vehicle I was looking for. Everyone was friendly and made it worth my trip from 90 miles away to purchase from this dealership. Alex my sales guy was awesome he was very patient with me. I changed vehicles last minute after he had paperwork done and he was more then accommodating to make sure I got the right car

If you want a sales person that kept you up to date with the progress of your loan/purchase of a vehicle, Ashley is the person you want to go see. There was a confusion on my end but she help me work it out, so that I was finally able to take the car home. Thanks Ashley!!!

I recently purchased a Honda Civic through Wilde East Towne and I couldnt be happier with my experience. Jeff in the sales dept was very easy to work with and even came in on his day off to finish the sale. I would recommend Jeff if youre looking for a hassle free, professional car buy experience. I also wanted to mention Kenn in the finance dept who also was very easy to work with, as well as very professional. He laid everything out in a way that made it clear what I was signing. Finally the dealership itself is very well laid out and in a nice location. I look forward to using Wilde for all car matters moving forward.

Theyre great here. Always nice, always polite, always helpful. I first came here by mistake for an airbag (the closest Honda was actually on the other side of town), but Ive returned whenever Ive needed to repair or check something. Ask for Darius Golden, hes awesome! He takes the time to make sure you understand whats happening and the repairs you need and why.They have a comfortable and Covid safe waiting room and all the employees take care in wearing masks and keeping a safe distance.

We love this dealership and especially loved our sales associate Ashley! She was very personable, genuine, friendly and accommodating. If you are in the market for a new to you vehicle, we highly recommend giving her a visit!

Awesome 1st time car buyer experience. I worked with Jeff Fox and he was great. I got a perfect used Honda CRV at a great price and could not be happier.

Hector was very helpful, A very smooth transaction.

I had the sincere pleasure of working with Ronea Walker! Ron was never pushy and actually listened to me rather than talk at me. Ron was kind and knowledgeable regarding my new to me purchase. If possible, I will go through Ron for all my future goings-on with Wilde Honda as I lease one vehicle and now own another from them. Ron is a salt of the earth kinda guy. I highly recommend you ask for him!

This is the first time that I have visited at your business for an oil change. I had the pleasure of working with Josh -Advisor, and he is a super friendly guy. The first visit was 2/8/21 and all went great. On my way home the check engine light came on and stayed on. I called Josh and we discussed what could be causing it. I set up an appt. With Josh for2/10. 9:45am. He said they would fun diags and see what’s going on. - no charge. I am completely sold on the way Josh handled this, as I think Josh is a real straight shooter....which I find is rare these days. I live in MIDDLETON and would definitely come across town again for this kind of business skills. THANKS JOSH

Once again Steve Slow does it again. Thanks Steve for helping us you are the reason why we keep coming back. It is now a plus that our sales person is your wife. You sir will always have a business because you are a great guy, financer, customer service person you have us a first deal we all other dealerships said no. This is why we always come back to you. Thanks for getting us in a new CR-V.

UPDATE: Management reached out and will be providing me a refund, via check, for the unauthorized service.Would not recommend them for having your car serviced. We all know dealerships like to up sell you on things you dont need but today they took it one step further by adding charges and doing services I didnt ask for so they could make an additional 30 bucks. I asked for an oil change and engine air filter change but ended up with an additional cabin air filter charge. This wasnt mentioned when I agreed to the work I wanted done on my car. The service rep also tried to convince me to get my brake fluid changed even though I had the fluid changed at this location within the last year. When all of the above was mentioned to the service rep he tried to play it off as if I didnt remember the conversation correctly and that I didnt correctly remember the services Ive had done to my car. They clearly see trusting customers as cash cows to be taken advantage of. I wont be coming back and if you can, I would recommend you try anywhere else.

I was pleasantly surprised with my new purchase, I went in the same way I have for the past 3 years with hope and less than $1,000 as a down payment. My goal was the get out of my 2012 Nissan that I was underwater in and get into a lease. I had been let down by other dealerships or they would try to convince me to finance a car. Jeff F. and Ken O. delivered what I needed they got me to my monthly payment AND I was able to get the car I wanted in a 3 year lease. I can’t say enough about these two. They heard what I wanted and gave me just that. I would HIGHLY recommend you get in touch and get into your new car, I did!!!

I had bad service at this place. They did helicoli change and its not working as expected. I got oil leak and they charged 278$ for the poor job. I went again to check for oil leak and they mentioned to change for oil pan costing 1000$. I have to pay 278$ for the bad service.

Great deal on our new car. Alex was great to work with. He was very helpful, friendly and answered all our questions.

Purchased a Certified CRV and couldnt be happier. Jeff made the whole experience great. We did most of the transaction over the phone and had no issues when we drove in to get the auto. We received a fair price on our trade in and purchase price. Jeff took the time to explain all the features and I left happy. Kenn was also very nice to work with in the business office.

Totally recommend coming here to buy you’re next car Alex the salesman who help me get my Honda CR-V was really helpful and providing me with a lot of options and information he wasn’t pushy totally recommend buying here

Have worked with Chuck in 2 separate vehicle sales transactions. He is a very honest and laid back dealer to work with. Goes out of his way to make sure Im getting the deal I want and the right vehicle for me. Hes knowledgeable, super fun to work with, and answers all my questions about the nifty new technology. Makes the process very comfortable. Loving my new CRV! Angus loves the new hat! Thanks much Chuck!

Jonathan Cook was great to work with! Extremely accommodating, easy to talk to, and a no pressure buy. Would definitely recommend him to anyone looking to purchase!

Go see Chandler! He’s a sharp, funny guy who will help narrow down what you need and get you in and out hassle free.

We will never buy another vehicle from them. We bought our car last year from their dealership and bought a full warranty with it. Now within a year are advising that we need a small block replacement and stating that their so called full warranty wont cover it. We have gone round and round with their service department. They advised calling subaru and subaru states the warranty should take care of it. So Im done. I should also state my husband is active duty military and we are both combat veterans so the military friendly line they are selling is a joke. We will trade in the lemon they saw fit to sell us and we will never deal with them again.Edit: And as you can see they reply with yes you purchased this product with the intent of providing yourself with the security that this wouldnt happen and by golly its not our fault they wont honor the warranty, we just sell the product, we dont guarantee it! So my review stands. They sell faulty cars and loophole filled useless warranties. Dont buy your vehicle or a warranty through them ever.Edit part deux: The sales manager reached out to my husband. They offered a straight trade. Though when we went in they had us looking at vehicles to add 5k to the loan vs a straight trade. I stepped in and put my foot down and they ended up getting him into a vehicle a year older than the one we originally bought. All in all the car will probably last longer as hondas generally do. I will give them 3 stars for at the very least finally backing up their product after being harrangued to do so. I still will probably not ever buy a vehicle here again as I had to raise holy hell just to get them to do this when all we really wanted was to get the original issue with the subaru fixed. It left a bad taste in my mouth. Little hint guys, your customer service from the higher ups is EXTREMELY lacking. When you mess up, when you have a faulty product, own it, fix it, move forward. Also, the next time the owner being a gold star dad gets thrown in my face (a gold star widow), I will lose it. That is not a marketing tool. Its a tragedy. Respect it as such.

My wife and I were looking for a Honda Civic Hatchback EX-L. I emailed the dealership to set up a time to test drive a couple of Civics. I got a immediate response from Vance Haney. He set up an appointment with Syed Zaidi to test drive a Civic sedan and a Civic Hatchback. Syed was knowledgeable about the Civic. During our visit we felt no pressure to buy. I told the sales consultant the exact car we wanted and the price point I have already been offered by two other dealerships. Vance and Syed in short beat the competitors price in a non-hassle experience. The finance department was willing to meet with us the next business day and discuss finance offers and deals. The finance process was easy and efficient. Chris was very personable and easy to talk to. We got the exact car we wanted and could not be happier about the car buying experience and the staff we worked with at WILDE East Towne Honda.

Cheryl and her team are amazing. I brought my car in mid-afternoon and they were able to fix the ignition issues before 5pm. Cheryl updated me throughout the day through text and she was very down to earth! I will be back for sure!

Jeff is phenomenal! I came in with my daughter as she had an appointment to purchase a car thru Jeff. While I was here, I asked if I could chat with him about trading in my car for a newer/used Honda. Jeff was super accommodating and made time for me to not only look at, but ultimately drive away in my new/used car! Cheers to Jeff and his exceptional customer service! Two cars sold in one appointment!!!

WOW! What a fantastic van buying experience at Honda WILDE East. We actually drove all the way across town to go to this dealership and see Kenn Ogunsola. I will never regret that decision. This was by far my best car buying experience EVER! Kenn was honest, knowledgeable, but NOT pushy. I never felt like I was being taken advantage of or that there was any wheeling and dealing going on. Go to WILDE East and ask for Kenn. You wont regret it.

Avoid Jeff Fox, awesome dealership, terrible salesperson. Will not be upfront about anything

If you need service, make sure you ask for Darius Golden. He was the consummate professional, friendly, knowledgeable, personable and checked back several times while I waited - Little Debbie

Leo is the best there ever was.Give him all the cars and the money

A+++++ Excellent professional, knowledgeable people at Wilde. Highly recommend them - and the vehicles are outstanding! Weve been long time customers here. Excellent service on site. Highly recommend!.

I came in to buy a new car, had no idea of what i wanted to purchase. josh spent plenty of quality time with me and my nephew, who spent hours at the dealership!! i purchased a great vehicle from great man.

Friendly, fast, straightforward and honest! Love the experience and love my car! Im bringing my mom there to give her the opportunity to feel the same satisfaction. Thanks!

Many undesirable experiences here. The staff has always been very friendly, but I cant help feel taken advantage most of the time I go here. I bought a new vehicle here a year ago.Buying experience started off great! Test drove a car, loved it, but wanted a more specific car. Sales rep was great and shipped in my custom order in two days! Great right? I had already put a down payment and got approved for a loan through Honda finance. Car comes in exactly what I was asking for! Go in double my down payment. Start going through the paperwork of the final sale. Somehow the interest rate doubled and my increased down payment didnt reduce my monthly due rate... Whatever maybe I missed something or misunderstood her. I refinanced through someone else. Sales rep tells me to come in for an oil change at 3,000 miles because thats the engine work in period.I get to 3,000 go in and get the oil change. Service rep asks why Im getting my oil change so early? I tell her, and she informs me thats not true with these newer cars.... Whatever I get it done anyways.Fast forward Ive gotten another oil change no problems.New problem. I must have hit some small debris in the road and now my radar system doesnt work. (See picture for damage)Get an appointment for radar repair and update to fix issues with USB plugin Smartplay. (no phone or cable I have tried works for more than a minute, 3 phones, 3 cables)They had my car for 5 hours to update the software for the phone and get me a quote for the radar repair. Informed that the bracket needs to be replaced for the radar. Quoted $680 for the bracket and install, but dont think my radar is damaged. Ask if they can test it and why a plastic little clip costs so much? Dodges questions. Ask if I can have the broken bracket after the install. Dodges questions... Ask when I can get it repaired. I have to do a down payment to order the parts then come back in for the install. THEN I can find out if the radar needs to be replaced too, and that would be a separate deal... Tell them Ill think about it and set it up later. Try my phone on the way home. Now USB Smartplay doesnt even find my phone at all....Might be a phone problem. Need more testing.

I would highly recommend wilde East Town Honda. I have never had such a great experience with a car dealership. Jeff and Karen who helped me were phenomenal. Very friendly, honest and truly care about their customers.The experience from the moment I walked into the door until the time I drove away in my new vehicle was outstanding. Im so happy I finally found a dealership that I can trust and feels like home.

They were trying to find us the best deal and the car we wanted. Leticia Acosta helped a lot.

I took my Ridgeline in for tire replacement. I was shocked when I received a call saying that I had $8000 dollars worth of repairs needed. Granted, the repairs they found were warranted, I was still shocked at the price. The service rep asked if Id like to speak to a salesman about a trade in and told me I could probably get maybe $1000 for my Ridgeline (which I purchased here only 3 years earlier!) I asked him if it was even safe to drive home in this condition, he said yeah, but then I should just let it sit.I ended up taking my truck to Wrench Auto in Middleton. They did all the recommended repairs for $3200, and now my truck is running great.

Besides the wait! You can look at a possible future vehicle!! An the people are friendly!!

Jeff Fox got me the car I wanted and I had a great experience! Hes very straight forward and easy to talk to which can be hard to find in a car salesman. He picked me up to test drive the vehicle and when I said I loved and wanted it, they got me approved. I wasnt expecting to leave there that day in my new car. That was a very pleasant surprise. I also got a lot of peace and mind knowing that my vehicle will be taken care of by them at WETH if anything goes wrong. Thank you!!!

This has been by far the best car purchasing experience ever!!! Kenn Ogunsola (salesperson) and Brent Alexander (financing manager) were the best to work with and made our car purchasing experience super smooth. And, I cannot say enough about Kenn as a salesperson - he was professional, courteous, and patient - what more could you ask for! He was honest and no-nonsense, and gave us the best price right away. Kudos to you Kenn and the Wilde Honda team - you guys are a class act!!!

Jeff Fox at Wilde East Town Honda made our buying experience quick, easy, and pressure free. Jeff was willing to go out of his way to make sure we got the Honda Odyssey that was just what we wanted. He took the time to get to know us personally, was never pushy for a sale, and assisted us with the highest respect. Jeff made sure our whole family was comfortable and included in the buying process and even followed up with us after our purchase to confirm that we were pleased with our experience and purchase. I would recommend Jeff Fox to anyone! Great buying experience!

Staff is very friendly and knowledgeable. Remembered me on the 2nd visit. Honda steps up in their cars and their staff steps up to help you take care of it through the years. Fantastic experience!

Alex was amazing!!! He was so kind and found me exactly what I was looking for. He was such a pleasure to work with! I’ll definitely be back for future car purchases :)

I had came in to get my car checked on for a rattling noise I wasnt sure of and Sebastian and the master technician got to the bottom of it and had my car fixed in no time. Sebastian answered all of my questions for future check ups and will be coming back!

My first review was 1 star but I promised to change it to a 5 star if we were able to get follow up and they have reached out and have proven to be following up on minor issues that the car presented with. From the first phone call our sales rep met my daughter s needs/wants in her new car. They were not pushy but informative for her first purchase on her own. They showed and sold the exact car she wanted with no gimmicks. The staff we met was kind and helpful. As I said there were a few issues that service could have been more helpful with however both our sales rep and his boss are working with my daughter to fix them and that is appreciated. So I have to do my part in providing them the review they deserve which is 5 stars and we would recommend then to others.Erika

Sales people are friendly but looking for their commission!! The finance people push all the extras for their commission. Would be one of the last Honda dealers I would buy a car from. Went up with my daughter for her first car. Had the deal made. She went up the next day to sign papers and finance stuck her with $3500 in extra unnecessary options. The price we agreed on was wrong, all the extra warranties finance talked her into after the fact. We wanted to return it and take our business elsewhere. We were told NO. It is your car now

Very easy to deal with. My salesman Syed was amazing! He got us the car at the payment we needed to make it happen. Couldn’t be happier with our transaction. If your looking for a new Honda make sure to ask for Syed. He will make it happen for you. Thanks again

They were professional and courteous. Jeff Fox was very professional and helpful and courteous. Thanks Jeff!

Ron and Aaron were both really great to work with and helped me pick the right new vehicle to lease. I would recommend both of them and Wilde East Towne Honda any time you need a different vehicle. This is the third time Ive purchased or leased a vehicle from Wilde and it wont be the last.

Trevor Lipp was great to deal with. Would look forward to working with him again in the future.

If youre looking to purchase a car then go to the Honda dealership! The place contains a warm atmosphere, everyone there is super friendly and understanding. If you decide to go there hit up Ron(Ronea). Really cool, communicates everything in a detailed manner, extremely patient and wants the best for his customer. Also got us pizza and drove to help me get my plate off my old car so that was cool haha

Weve bought cars here, and had our vehicles serviced. Always a good experience for a good price. Even when they couldnt perform the service requested, they gave a great recommendation of who could. I would recommend these folks.

I personally had a great experience at Wilde East Towne Honda. Working with Justin Lucas was mainly what made my time there with while. He helped me find a car that fit my needs and was within my price range. I will continue to go back for future leases or purchases.

The service department at WETH is run like a well-oiled NASCAR team. I have now been here two times for service, and will for sure keep coming back. Cheryl and Mikaila were the two service advisors I worked with, and let me tell you they know their cars. Then I had the pleasure of meeting Valerie, one of the service managers, and she was awesome. The work was done to perfection, and gong forward I will trust them 100% that they will keep my car in great shape.

Austin L Great, Smooth ExperienceI moved to Madison just a few days ago with my girlfriend and needed to purchase a car for work. I already had a vehicle and budget in mind when arriving to Wilde East Towne Honda. Jeff Fox was my sales and leasing consultant and could not have been any more informative, kind and easy to work with. Not only did Jeff listen to our questions intently, but was able to respond to all of them without being pushy at all. Even nicer, Jeff went out of his way to give us a bunch of recommendations of things to do and places to visit in the greater Madison area. He was a true pleasure to work with.We dealt with Ken briefly the first night we were there as things were closing up. He was also incredibly kind and easy to talk to and laid out all the numbers in a way that made complete sense.We had to come back the following day just because the financing company had been closed at the time we were at the dealership. Jeff welcomed us again with even more recommendations and put us at ease as we waited for a finance rep to assist us as Ken wasnt in that day. Erik came out and again provided all the necessary information in a simple manner so we could make the proper decisions regarding the protections on our new vehicle.Also, in regards to COVID-19, every employee wore a mask, Jeff provided us with hand sanitizer and we felt completely comfortable being in the dealership.I could not recommend Wilde East Towne Honda enough and specifically all the employees we worked with. I am so happy to have bought my vehicle from here and am thankful for everyone that assisted during the whole process.

I purchased a used Toyota Highlander here and can honestly say it was the best car buying experience I have ever had. Sam Carpenter was honest, knowledgeable and efficient. He was very respectful of my time and made the entire transaction seamless. I would definitely recommend him and Wilde Honda of Madison!

We recently bought a Honda CRV. When we took possession each license plate only had two bolts holding them on. We asked for the other 4 bolts, so we could properly secure the plates. We were told they would send them to us. What they did not say is that they would send them to us as a Cash On Delivery item.Honestly this has soured my taste on ever returning to this dealership. I just spent thousands of dollars to buy the vehicle. Why should I have to pay an additional cost to receive what I should have received with the vehicle.

Amazing experience! Went in to look at some options and walked out with a certified pre-owned Honda Pilot. We test drove several cars. Sam was absolutely wonderful! He explained everything thouroughly, he wasnt pushy, and he gave us all the time and space we needed to make our decisions. Will definitely be recommending Wilde Easte Towne Honda to ALL of our friends and family looking to purchase cars!

I worked with Jeff and he was super helpful, and always made time to help me with any questions I had. Would definitely buy through them again!

Edit 7/1/20Im updating, although I wish I could review the service center separately from my experience with the dealership in November. I brought the car in to be serviced today and I was SO disappointed by how few employees were wearing masks or even following sanitation. There is a sign on the coffee machine asking that everybody wipe down the machine after using, I saw an unmasked employee serve themselves coffee and walk away without wiping it down. They assured us that the employees servicing our car would wear masks when in the car, wipe down surfaces and there would be covers placed on the mats and seat. Then I saw an employee driving by in a customers car and, while there was a cover on the seat, they were not wearing a mask. Also, while it did appear somebody had tried to wipe down my car, there was a new grime smudge on the inside of the door where somebody obviously rested their arm and had not wiped so I had to wipe everything down again. This was all so disappointing and I really hope I dont need the car serviced again before this pandemic is under control because its obvious that safety is not their priority.This is my November review of my experience with the dealership:Honestly had such a great experience this evening! We test drove a passport and looked over one of the 19 CR-Vs with Renee (Im pretty sure that was her name...Im so awful with names, sorry!) She was so wonderful! She wasnt pushy, helped me work through the pros and cons of a larger vehicle vs more features without pushing me to go with whatever would be more expensive. She was super friendly and personable, spent plenty of time walking us through lease options and comparing the different packages for features. Honestly, Im looking forward to our appointment on Saturday to finalize our lease and Im so glad we met Renee. This is probably the first time Ive ever had a REALLY good experience at a dealer!

Dylan and Aaron were very helpful in explaining all the features of the 2018 Honda Accord Touring.

Great to go to for oil changes, even with children. They have coffee and water, popcorn, snacks for kids, iPad for kids and computers for adults. They also have tv, a childrens area, and playground on the roof top for when its nicer weather. They have a recliner and changing table in the family bathroom as well. Things are kept tidy and clean. Employees are patient and helpful.

Service Center: Im always comfortable handing my car over to these professionals. I come away from every encounter feeling like a got a good deal, and the staff is extremely courteous. Ive only had one experience which took longer than expected, but otherwise, service is as quick as it can be. Their waiting area is nice, and they have all the amenities you could ask for from a car dealership, including drinks and snacks. Id recommend them to anyone.

I cannot recommend Wilde East Towne Honda more! We were traveling from Michigan to Minnesota and were in an accident just south of the dealership. After pulling into the service center, someone took a look at our Honda van and within minutes, it was brought down to the shop. It was determined that we had a cracked radiator. Immediately a part was ordered, picked up, and within a few hours, we were back on the road with a working vehicle. Alan Reicherts service that day was outstanding. The care and concern he showed for our family made a stressful situation, doable. He went above and beyond to ensure we had what we needed during the wait and ensured we could continue in our travels. I cant say enough encouraging words about the entire staff at Wilde East Towne and HIGHLY recommend this dealership!

We had a really great experience purchasing a Honda Clarity at East Towne Wilde. I first drove out there as a shopper, unsure of just want vehicle or even brand I would be buying. At some dealerships, salespeople just didn’t want to waste much time on a “browser”. Jamil Abdel at Wilde was polite and welcoming! I was really pleased with his knowledge, patience and direct manner. It was a few more weeks before I finally knew what I wanted. Wilde had the inventory, and Jamil the attitude to make Wilde our easy choice. Jamil answered all questions, stayed available and kept options open! Negotiations were fast, straightforward and at a researched great price. Jamil’s up selling was limited and thankfully done without that heavy handed pushing we all dread. I absolutely recommend you see Jamil, ask away, and enjoy a relaxed and fair buying experience!

Was in the market for Car lease. Narrowed it down between Honda Civic and Mazda 3. But before we visit this dealership, we went to our local Bergstrom and feel like we were being treated unkindly just because we asked for 2018 lease promo. Then we found wilde from autotrader app, and working specifically with Kenn Ogunsola. I enjoy good old fashioned haggling and we feel like we walk out with a good deal. Really happy and would recommend this dealership and Ken. Definitely will keep them in mind if we in the market for Honda again!

Wilde East Towne Honda handled our new car purchase perfectly from A to Z. It is a great dealership in every regard.Jeff (Fox), our salesman, was very professional, polite, helpful, and friendly. Of all the car salespersons I met in my life (I am 67), I rate him at the top. He is very knowledgeable, explains everything well, and very straightforward too. Unlike some other salespersons, he did not waste even a minute of our time. We were fortunate to have him. Jeff is a credit to Wilde ET Honda.

Excellent experience! Absolutely no pressure sales! I bought a car from Mr. Lipp and i honestly dont want to buy a car from anyone else, he was so great to work with. I cannot recommend this dealership enough.

Its been a long time since I owned a car and longer still since I had gone car shopping. I did some research and I started my car shopping at Wilde East Towne Honda. Salesman Alex Abeyto greeted me on the lot. He listened to my desires of a car, wasnt pushy like I figured a car salesman would be, and he answered my questions and introduced me to other similar possibilities.After I checked out over a half dozen other dealerships in the Madison area, I returned to Wilde East Towne. Again, Alex was there for me and was the best car salesman that I have ever experienced. I bought a Honda Fit that day.Now that Ive had it for two weeks, I couldnt be happier with my choice of a car, with Wilde East Towne, and Alexs help with my choice.

These guys were on top of their game and were working hand in hand with me the entire time. Great customer service and good guys to joke around with. I HIGHLY recommend Alex at wild east. Good guy and fun to do buisness with.

I am from out of town. I needed to have my battery checked. I called and they told me to come on in. I pulled in the service bay and was pleasantly surprised by the friendly courteous attention I received. Sebastian took my information and explained the process. Also engaging in conversation about my trip so far. I went into the waiting area for another good surprise. It was very well laid out and there was areas for different activities. An area with computers to surf the internet, an area for food and beverages and an area to plug in your personal device and sit if you like. When my diagnosis was complete, Sebastian again took time to go over everything with me and carefully explained to me the options that were available. I made my choice and he went and made it happen. They even offered to wash my car which I greatly approached as we had just traveled over a thousand miles. It was troubling to have car issues on the road but Wilde East Towne Honda made it a great dealer experience. Thank you to the Wilde team.

We purchased 2 used vehicles at the same time. They had exactly what we were looking for and competitively priced. Communication was great with our salesperson, Jeff, and we never felt pressured. Its one of the first times I didnt leave a dealership with a car buying headache! Would definitely come back again!

I scheduled an oil change at 4:30 and I waited for it to get done until after 6:00! Meanwhile