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Wilde East Towne Honda Service Department
5555 High Crossing Blvd, Madison, WI 53718, United States
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Wilde East Towne Honda Service Department

Comments
Th
Review №1

Needed an oil change on short notice and saw they had an opening. Hadnt booked with them before, but figured it would get the job done and nothing more. However, the service there was exceptional; Darius did a great job communicating any issues he ran into during the service and he performed the oil change as expected. I also swear that my car drives better than normal after visiting - the steering wheel motion feels smoother now. In addition, Ken on the sales floor was great to talk with, helped pass the time. Really couldnt have asked for a better experience.

Ju
Review №2

I worked with Mikaila, service advisor, several times and have been very impressed with her service. She goes above and beyond to make sure I completely understand what the technicians are doing to my car. She ensures I am comfortable and makes the process easy.

Mi
Review №3

They Honda dealership nearest to me is in Madison, WI. They are always timely and professional, and the service rendered is excellent. The people are very friendly and very accommodating. Im really pleased to call them my Honda dealership!

'C
Review №4

Jason was fantastic!! Right on time and he had a fabulous sense of humor! It is great to see someone doing their job well and having fun while taking care of business!!Wilde Honda is not conveniently located for us but their great attention to service needs and customer service will keep us coming back!!Thanks again Jason!!

Li
Review №5

I scheduled an appointment to have splash guards applied on my new Honda. Your staff was extremely helpful and friendly, and the coffee was excellent. I also felt very safe inside as everyone was masked and seated several feet apart in the waiting area. Wilde has become my new Honda home. :-)

Ti
Review №6

I value the expert service at this Honda dealership. It’s always good to know I’m getting genuine Honda parts installed with Honda specifications. You get what you pay for here.

Sh
Review №7

Everyone was so nice and helpful and Jeff fox is the man! He was vary helpful and made buying a new car a vary easy and fun!

An
Review №8

I purchased a certified car from Jeff Fox and had a wonderful experience. All the staff were professional and I would highly encourage anyone looking for a car to go to Jeff.

La
Review №9

We are from out of state and had a tire and rim blowout traveling home from vacation. Got our vehicle fixed on back on the road that day. Great customer service! Team so helpful and professional.

An
Review №10

Wilde really is as good as they promise to be. Ive never been disappointed, and after two cars purchased and serviced here, I have come to trust their work and recommendations.

mi
Review №11

All my service work for both my wifes Fit & my CRV will & have been serviced by Wilde.Mikayla is my service representative and you couldnt ask for better. She is knowledgeable and really nice to work with, a great combination.

Le
Review №12

I worked with Alex to get my preowned Honda HRV, and the experience was all around amazing! Alex was an amazing help in a very stressful time. My car had been totaled a week before and the process was smooth, and very fast. After speaking with Alex about the HRV I was interested in, I basically just showed up, drove it, and bought it. Alex went over everything very diligently and there were no questions or hesitations working with him. I’m so happy with my car and again thank you SO much Alex for making buying my first car from a dealership so easy and stress free!

Do
Review №13

Friendly, fast, efficient service. Very nice waiting lounge

Am
Review №14

Last week I went to look at some certified pre-owned CRVs and made a deal same day, drove home with it the next! Worked with Jeff Fox and he was awesome, not your average pushy salesman. Car shopping is exhausting but they have great cars to choose from at very fair prices! Loving my 2019 CRV :)

Co
Review №15

Wilde East Towne Honda Service Department were LIFESAVERS! My family and I took a vacation to the Wisconsin Dells and our ignition switch stopped working! Wilde East Town Honda Service Department got us right in without an appointment and fixed it ASAP for us. They are amazing and I highly recommend!!!!

ni
Review №16

Jeff Fox was great and I highly recommend him. I dread buying cars from dealerships due to the pushy salesmen, but Jeff was helpful and not pushy. He answered all of my questions and there was no pressure. Go buy a car from him.

Ge
Review №17

My wife and I were towing a trailer with our 2019 Honda Pilot from the Upper Pennensula back to Ohio. The transmission began to overheat in the hills of southern Wisconsin. I called the service department late in the afternoon. Once they understood my situation they told me to come in at &AM when they opened.I was greated by my service advisor Darius and found him to be efficient and courteus. They quickly evaluated my vehicle and determined there was no damage. I did have them change the oil and rotate the tires. The work was completed in less than 2 hours!I would not hesitate to recommend this service department.

Br
Review №18

I just bought a car from here and Leo Grassman and Erik Lipp were a huge help in the car buying process. They really took the time and effort into making my car buying experience a good one.

Jo
Review №19

I always get my vehicle serviced at Wilde Honda I have never ever been disappointed I love them

.
Review №20

Service on my vehicle was excellent. They people were very nice.

Ra
Review №21

The Service advisor Mikaila Corcoran was excellent help and she made the visit almost enjoyable.

Br
Review №22

Serviceman, Nate, did a great job of discussing what needed to be done. Simple and sweet.

Pa
Review №23

Everyone is super friendly and accommodating, they even have dog treats!

an
Review №24

Jeff was amazing helping us pick out anew/used vehicle.

Ca
Review №25

Very great, and told me in detail about other things about my van

Ka
Review №26

Service personnel were friendly. Fast service.

De
Review №27

Took my vehicle in for oil change. Jacob had me in and out within an hour!

jr
Review №28

The service center needs to work on their costumers service experience and that was a disconnect between techThe experience it self was below average due to personal engagement with costumers, you get the feeling that they are forced to be there not at all that they are there because they love what they doService was okay

Tr
Review №29

Quick fast service at a reasonable price

Ka
Review №30

Excellent service. Great staff.

Mi
Review №31

Darius in the service department is extremely unprofessional and unhelpful.

Ja
Review №32

Visited Service Dept to replace recalled airbag problem. Very impressed. They checked wheel alignment and front brakes free along with free car wash. Prices for tire rotation - $20, and Oil change $37 quite competitive. It seems those free extras are done for ever customer.

Os
Review №33

Very informative and helpful staff

Tr
Review №34

Cheryl was fantastic!

Information
9 Photos
34 Comments
5 Rating
  • Address:5555 High Crossing Blvd, Madison, WI 53718, United States
  • Site:https://wildeeasttownehonda.com/service/
  • Phone:+1 608-242-5500
Categories
  • Auto repair shop
  • Auto tune up service
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Truck repair shop
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–6PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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