I had a smooth experience. All i had to do was ask for help and the employees were polite to me. Thank you. I wish i knew the employees names. One was on register 4 cashiering and the other was in the shoe section helping me look for wrestling shoes. Thank you ladies. God knows their names and our blessings come from above. God bless you all!
One of the staff members acted like he didnt want to be bothered when my daughter needed help reaching the shoes she was trying to purchase. Another staff member was very polite when we needed her help with the backpacks. We are only 411, so we have trouble reaching things some times. The prices were pretty good. The bathrooms were clean. The person checking us out was nice as well. Thanks
The gentleman behind the weapons counter was very friendly and informative! Great customer service!
Didnt really do anything at this store but go to the hunting section to ask a question about a shotgun. Although I will say everyone in this store was extremely nice. If I did do some shopping I would have had a great experience.
Store is clean. Pretty well stocked now, wasnt a few months ago, big variety of sports equipment and sporting goods. Seems understaffed, but guess thats the times. Easy in and out. I feel safe shopping here. Convenient to get to.
Staff was friendly but distracted. They welcome you but they were huddled up talking with only two pple on the floor working. While being rung up had a question but the ladies were 3 people huddled up talking so never got a chance to ask. Store needs cleaning, there were quite a few dead bugs lying around. The store is spacious and organized tho. Easy to navigate around the store due to the large signs. Plenty of parking outside too.
I just went to this store and witnessed the most spectacular customer service Ive can even remember experiencing. Everyone said hi, Can I help you or just smiled. I was overwhelmed at the customer service. Thank you !
Very nice store, all sales associates were very helpful, and pricing is very fair.Definitely will go back for my sporting needs.
Michael greeted me with a friendly smile and directed me to the product I was looking for. He was helpful and made sure I understood where to go. Great customer service!! He gets 5 stars!
My husband bought our daughter some shoes a couple weeks ago and his card got double charged for the shoes. We had 60 days to come back up here so we came up here today and they couldn’t find where we had bought them in the system which doesn’t make sense because we got the shoes from this location. He got charged $88 for the shoes and there’s a chance he won’t get back what the overcharged.
This store is Horrible. They advertise big clearance sale. And once inside, they have one tiny shelf with very little merchandise on it.
The sale person his name is Noah work at macon location great salesman. Sold me 2 pairs great shoes
Had what I needed when Walmart dont. I bought a black Polo shirt ... Im satisfied 😃
We took a pair of shorts to exchange. We did not have the receipt. The associate said we could even exchange them. So we went and got the same shorts in my grandsons size. When we got to the register the associate said we got a credit of$0.49 and we had to pay for shorts. Then the associate didnt have $0.49 in the cash register. Left a bad taste in mouth. Im canceling my Academy credit card now.
Good service. Price good 👍
The store itself is decent and well stocked but the customer service leaves a LOT to be desired. I put in an order for in store pickup for an item that showed available online. It was canceled within an hour. I called the store and was told they were out of the product. I drove to the store and found it, not even hidden, in less than five minutes. I will never understand why retailers encourage online orders with in store pickup if they cant actually do it. The checkout was far from stellar, too, but thats another story 🤦🏼♀️
Military discount available...I love this place! Its not cluttered, its organized and it has everything for outdoor/indoor needs and indoor.
Decent prices. Has anything that you cant find at bass pro
Good selection of outdoor activity items and clothing/footwear. Very friendly staff in the footwear department, all associates at different intervals asked if we needed assistance with anything. The prices in the footwear department are fair also.
A good place to get all your outdoor needs.
Needed a sporting goods item - found exactly what I needed at an acceptable price. Will go again.
Wonderful, cashier suggested I save $15.00 dollars today for application for there store card.yes and simple it was out of their in 5minutes and 15.00 saved. Plus a great experience.
Its a good store they just didnt have what I was looking for.
Going in..the lady in front was nice. Offering mask and sanitizer. Looking for shirt for my Dad. I asked a young lady for help. She was exceptional. She helped me find two shirts and two caps in my price range. Checking out was good. Line was getting several people. Someone came and opened up another register. I will be back. Nice...clean.
Didnt have what I was looking for while in store. We ordered a beach wagon online in route to beach. Im glad this was in stock.
Always able to find what Im looking for.and staff is always helpful
Outstanding price, selection and service
Good prices, great customer service but sadly not alot of merchandise to choose from right now. Covid 19 has really messed with our economy. Happy and will return.
I shop here almost every week for gun supplies and athletic wear. Prices for ammo are very competitive if you can find any in stock. Have purchased several handguns here. Currently $40 for an FFL transfer from an online retailer. Experience with staff are hit or miss. Some very knowledgeable staff.. and some with little experience. Because of the volume of customers, staff are not usually very engaging if you have questions.
Good selection, lack of help from staff, guess pandemic concerns..found what I needed
Very rude and unprofessional cashier, Ill never come back here again. Sad because for the past 3 football seasons you guys had my service, not no more....
Good deal all the way around
I shouldve went too the Warner Robins location.I ask the Manager if they do military discount.She stated no we dont do that kind harshly.Macon store lost a Vet!
Employees and place appeared to be clean, found item and purchase what I needed. The only downfall was check out wait extremely long due to only one register open and 6 registers unstaffed.
Great selection.. meticulously clean and neat..service was great .be back soon..purchase is great as well..👍😎👍
Awesome store, always have what I am looking for
Love the customer service that Zora provide in footware and apply for a credit
Love this store and they were very helpful in providing me with the information I needed
Always has what Im looking for and the sales are right on time.
Found a nice range bag for cheap great quality too
I always can go into this store and find something cute to wear on a nice beautiful day or a nice pair of kicks to rock with an outfit for a special occasion. And their prices are reasonable.
Fast and very friendly employees
Great customer service from our cashier. He was well equipped to answer any questions and everyone was smiling. Just wonderful atmosphere through these tough times. Happy holidays!
Finally found myself some good rain boots and sandals at a very reasonable price
Easy to get in & out ok at the time. They had what I needed & the employees helped me navigate my way to achieve my shopping experience. 🤗
No golf equipment in the macon ga store
Great deals on all your sportswear n gaming needs nice clean facility employees are helpful and knowledgeable of the merchandise.
Great items there, and reasonable prices 👏
Great customer service
Low key.
If you pick the right employee they will go out of their way to make sure you are happy. But there always seems to be a bad apple amongst the bunch though.For the most part the store is clean and no wait at the registers.
Reasonable prices and knowledgeable friendly staff.
Very nice store
I found the perfect birthday gifts for my boyfriend who loves to fish.
No ammo, like many places. Easy to return items.
I have a wide womens foot size 10 and I couldnt find a slip on closed toe slide. 😫
I got a pair of shoes a week ago. Got home and tried them on to find out they were the wrong size. Go back up to Academy to exchange them, like for like, just in a different size and they wanted to charge me more money! I get it if I was wanting something different but for the EXACT same thing just in a bigger size, that’s absurd!
Sale going on low on ammo only 308 and300 win mag for hunting
Very messy and unorganized. No store manager on duty.
Walked out after 10 minutes when it became apparent nobody was working the hostess station and the other employees were indifferent to helping.
If you check on line fire item and it tells you they have 1, thats the display and they wont sell it to you.
Clean, stocked, plenty of help but where is your security? I saw 3 different people stealing
Got what I wanted at a good price and friendly service
Great store to shop. Lots of variety.
Good place to shop
Good place to go just wish they could keep ammo in stock
Cool place to shop for all your sporting goods
It nice if you love out door
Went in October 8, 2020 around 6:15 pm.I was interested in looking at a pair of boots I saw online on Academy’s website.I was taking a photo of the boots and the price tag. About that time, two store employees walked up and asked what I was doing. They stood at the end of the aisle and told me I must leave the store. Both followed me all the way to the front door.I have never really liked Academy, but I never thought I would be treated this way .I seriously doubt they will last much longer anyway, considering the store wasn’t stocked and was a pitiful mess.I don’t recommend
They had tha tent I needed at a better price than Amazon
What terrible attitudes and work ethics. Please don’t allow your elderly family there alone. They have no class about themselves. I’ll make sure my dad and my friends will NEVER shop here again. They prey on elderly and also tried to intimidate me. .
Well organized place and friendly place for everyone
Wow! This place has everything that you could ever want for the whole family. Prices are pretty reasonable. Curbside service is also available.
Went that morning and the lady at the door was so welcoming when she greets you and they had everything I was looking for in the fishing area.
The store was clean. It was ok. The clerk in the back was ok. He wasnt really helpful.
The staff were really friendly and helpful
👍
M ot good
Awesome sales staff!! Weve shopped at multiple Academy Sports locations, but the one in Macon is the best!! (Eisenhower Pkwy)
Ordered a pair of athletic shoes by curbside pickup and the experience was flawless. Package delivered to my car within 3 mi minutes of arrival.
Great work shoes
They were friemdly and helpful...i found the black polo I was seeking.
Great outdoors store. My main compliant is that there isnt that much for rock climbing. I also noticed that it was difficult to find what I was looking for in general. The stock here is good, other than climbing materials, and I do see a lot of interesting products.
Really helpful staff
Prices are a little to high on some products
Very knowledgeable staff. Wide variety of products. Great prices.
Love academy but they literally never have ammo
A waste of time. No ammo at all in stock. All you can see is pictures of ammo on the shelves.
A great place to shop for shoes.
Went in to find something specific ..asked attendee and they took the time to show me exactly where to look ...very pleasant young man...plus the price was reasonable !
Super friendly staff and they always help me find what I am looking for. The store is always clean and well stocked. The prices for softball and soccer equipment is great. I bought my son a weight bench 3 years ago and it is still in great condition. High quality goods at affordable prices. I do wish they had a military discount all year long though
Very clean place helpful staff there
The store is always well stocked and clean.
I appreciate Academy Sports for its affordability. That said, there are a few things that bother me about all Academy sports. They carry waders and sometimes fly boxes, but no fly rods, no flies or fly tying materials, etc.This particular Academy is always in order. It is rare to see it in disarray. The staff is very nice and helpful.Again, I very much appreciate the price over places like Bass Pro shop
Great prices firearms in comparison to other places.
Associates were quick to serve, knowledgeable, and not the least bit pushy. I appreciate when a stores staff is forthcoming, polite, and adept in their field. The selection of items I needed was somewhat basic, but adequate. Pricing was actually better than WM chain stores.
I had a bad experience a few months ago when a sales person said my grandson did not have home training he is artistic and she should think about what shes about to say before she said it i said i was not going back but i did it took me a while to go back in there thats where i buy all my shoes.