I was very impressed with Dennis. His communication is great and hes incredibly helpful.
Dennis got my PC back up and running in just a day. He was extremely professional and communicative which definitely eased my anxiety during this experience. I will definitely be going back for future computer needs!
Dennis just completed a repair on my all-in-one Sony PC. I was pleased with him from the first phone call. He was very responsive and fair pricing. This was a high end computer but it is 8 years old. I really thought I would be purchasing a new system. It now runs great and I am so pleased. Highly recommend!
My laptop was not functioning properly. I saw the reviews for this place, and dropped off my laptop. Dennis called me fairly quickly informing me of what he found wrong. A few days later my laptop was repaired and working better than it ever has before. The repair was quicker, and more affordable than I was expecting. I will certainly be using his services again in the future.
I am so delighted with the assistance I received from Dennis at Tri-City. I have a very old Windows machine with some precious family data on it. Dennis helped me find a replacement monitor so that I could get the computer working again. Next time, I will call Tri-City first when I have computer service needs.
Excellent, affordable, and honest service! I will be recommending Dennis at Tri-City Computers to anyone that has computer issues. For me, it ended up being much less stressful than i expected, all my files from an old computer salvaged - and at a very reasonable cost. To top it off, even a week after the work was done, i had a couple of questions, which Dennis took the time to address and help me fix - with recommendations of where to find what i needed. This type of service is not easy to find - so I wanted to share the truly positive experience.
Great customer service and quality of service. They gave me updates as they were working on my computer so that nothing surprised me. He also double checked before doing any additional work to make sure i was comfortable with the cost (which wasnt much) and everything was done quickly amd efficiently. Overall great experience and i will return if i ever have any other computer issues.
Dropped off my laptop at 8am and Dennis told me a couple days which was fine. Got a call at 4 the same day with news of what was needed. Dennis was honest and fair with pricing on time spent.
I had an issue with a Chromebook, and it turned out it would cost more to fix it than I paid for the computer in the first place, so I just bought a new one. However Dennis was very helpful and very honest about the cost to fix my problem. The next time I get any computer fixed, it will be here.
Its rare these days to find someone in the business industry who is honest, genuine, and reliable. Mr. Dennis is all three of these and more. He was straightforward in that he could charge me $100 for a problem no one could fix or he could guide me in ways that I could try and recover what I have left on my laptop. He was respectful of social distancing and masking during COVID. I told Mr. Dennis he was a true gem and Id absolutely be back for all my computer needs. Spread the word - Mr. Dennis is gold.
Dennis is an absolute pleasures to work with. Professional, helpful, went above and beyond to help me make an educated decision. Will definitely return and send my friends.
Dennis and his team saved my memories! Tri-City recovered photographs and personal files from old computers and transferred them to easy-to-use portable devices. I highly recommend Tri-City for its services and the reasonable pricing. I would use Tri-City again to meet my personal IT services needs.
Super helpful and without trying to get work he directed me to a few things that resolved my issue myself.
Wonderful,service and time,and cost.
Nice service
I have an HP laptop and the software went down or something happened with the hard drive, I called the place up and they answered right away, I believe his name was Dennis. He told me to come so he can give it a look and I came and he looked at it found the problem and he approximated the cost and I was very happy with his service. He’s very kind and friendly and very efficient!!!
Dennis is the owner of Tri-City Computer Services. He is very knowledgeable and extremely professional. Dennis has a wide range of skills and cannot not only service but also build you a dream computer from the ground up. Tri-City Computer Services has the ability to remote access your systems to maintain your network without having to interrupt your work day. Dennis has years of experience and will face any challenge with your budget and your best interests in mind. He works on and maintains the computers in my office and has been extremely helpful when questions arise. If you need help keeping up with the changes in technology and are looking for the right company with the right amount of experience, I would look no further than Tri-City Computer Services. You will not be disappointed, I highly recommend this company!
Very professional, reasonably priced and would fix the issue right away. Highly recommended.
I went by to get my wifes cracked laptop screen replaced. Dennis could have charged me a few hundred dollars to do it, and I would have been happy, but instead he reminded me that I might still have warranty coverage. So I went back home, and sure enough, Square Trade is going to be paying for this repair. This is the kind of business I want to be working with. I will definitely be bringing any future repairs here.
Quick service, honest pricing
Knowledgeable, helpful and friendly. Good, old fashioned, no nonsense service. Highly recommended.
What a tremendous help they are! Recommended highly!
Dennis the owner of the business seems to be knowledgeable about the computers related issues. And friendly.
I know Dennis both personally and professionally. He is extremely qualified and utterly honest. Highly recommended.
Called about an issue and took time to go over it with me at no charge and come to a solution over the phone. New comp guys.
We have used Tricity Computers for our computer needs (equipment sales and service) for many years and have found owner/operator, Dennis Defotis both knowledgeable and professional in all of our dealings. We highly recommend TriCity Computers!
Very helpful, done quickly, professional, works good, and looks goodthank you
My computer stopped working and although I knew the diagnosis, they simply told me what I already knew and proceeded to change the solid disk leaving the one I had as an external disk, they also followed up to see how my laptop was working, excellent service thank you