They have great deal during the back to school sale! Staffs are very friendly, and helpful.
I found the products I needed easily and the staff was very helpful but not intrusive. My cashier, Jen, was especially helpful and found me a better price and deal on one of my products at checkout. VERY HELPFULand nice. Great job Jen!Overall I found the store well stocked and had a wide range of products. Ill be back for sure.
May helped me out in deciding what I like and what I desired to purchase for my Resume, cover letter and certificate of achievements.I am grateful she took the time to explain. It would have been nice she greeted hi, hello my names ___. It’s a pleasure to meet you. But to me she was understanding came down to the point where she pin pointed what I wanted and how I choose it to be.
With a last minute need in the nick of time before closing, had a 5⭐️ experience all the way! Leilani is incredibly delightful, accommodating and quick on her feet. Staples is fortunate she suits up for them, hopefully they treat her well.
Couldnt find ink cartridge anywhere but they had the one for this particular printer. Ordered online for a pickup. The staff had it ready within an hour and was very helpful.
I need to complete a return from an on line order. The managee Teressa was super helpful. She caught a mistake that enabled me to make my return.
Lou was extremely helpful, went above and beyond to help my business partner & I to get the most perfect business card possible. Since on the computer the formats aren’t as accurate as when it’s printed. Thanks so much !! 🥰😊
I will never shop at this Staples location again due to my visit there in January 2020. The experience was awful. While I was there I had a Staples employee either hovering over me or straight up staring at me the entire time I shopped and not in a helpful, positive, peaceful way but rather in a rude, smothering, intimidating manner which made me feel so rushed and uncomfortable that I left without even getting what I needed which was the purpose of the visit.
This place was great! I had to get a poster printed last minute for school and Jeff really helped me out by making sure it got done as soon as possible. I appreciated the help and Jeff should get a raise! :) And the poster looks awesome!
Excellent customer service and price!!!Bought a Carder Chair last week, it is very comfortable and ergonomic. Brendon and Teresa are the best. Thank you so much
This store and the store manager set their own rules which conflict with corporate policies. E.g. price match, gift card purchases. No wonder it’s always empty.
Very helpful! I was in a rush and needed see extra help. Joshua And Travis were extremely helpful. Thank you!
Great deals and friendly staff give this staples a give star
Oh my goodness! It is like visiting the land of the undead. 5 employees actively averted their gaze and ignored me as they passed multiple times.My friend was looking to purchase some boxes. There is a current sale for a dollar, great we get some of those. We also see some of a different size that are advertised on the shelf tag for a dollar also. Neato, we get some of those too, but when we get to the register they ring up for two dollars...so back to the shelf we go. We double check the tag and it was still on the shelf from 6.30.2017. I know it has been a hard year for some, for the people at Staples on 196th especially so it seems. I looked at other sale tags that were good from December 2017 that expired in March of this year, closer, but no cigar.If you know what you want and want to get a screaming deal because they arent paying attention then this is the store for you. As long as you dont mind the feeling of your soul being audibly sucked from your body.As for me...Im going to buy online.
Thank you Lou for your exceptional customer service.
Angie, Im assuming is the manager because of the blue shirt, at the print counter was totally rude and inappropriate. I asked her to help me by making a copy of a paper I had. She told me to go use the self-service copy machine. I had stood in line and was waiting for another service. I again asked Angie if I could just get the copy made since Im at the counter waiting. She told me sure! You can pick it up tomorrow. I said what?? She said if you dont want to use the self-service copier, then you will have to wait till tomorrow because I have a lot of jobs in the que. She looked overwhelmed and upset with her job. She needs a re-education on customer service.
Great customer service, helpful and welcoming employees. Purchased a office chair, even without asking Nate came forward and offered to load it into the car and did it for me.
Watch them close and check for proper charges before inserting or sliding your credit card. I just had the check out guy attempt to charge me double for my purchase at this store.
Store looked like a tornado just came through. Shelves were mostly bare, and those products that were on the shelves were damaged and in the wrong location. Trash and merchandise on the floor. I only encountered one employee while there, she was working the front register and did not even look up as I passed her on the way out. It was a quick in and out visit for me - no need to return as they have nothing to offer.
Great customer service! Its a very clean store with a lot of inventory. The management is wonderful.
Great costumer service by Lu, very helpful
My go-to for quick printing of business cards or vinyl banners. Their prices are great, quality is good, and they can often do same-day.
Great customer service! Very helpful friendly workers!!
I was very impressed by the helpful attitudes.
Lots of helpful employees, large selection of office supplies.
They have almost anything you need for an office and a little bit more! Prices are not too bad
For basic office supplies, its a fine place to go. Never had a problem there. But their personal tech side is a mess.The selection is always paltry, disorganized (the product you want could be anywhere in a third of the store, from shelves to freestanding displays to shipping bins just dumped on the floor) and weirdly balanced (nearly twice as much space devoted to bluetooth speakers as cases... really guys?)The tech staff responds to questions with shrugs, redirection, and BS (got told we dont have Galaxy S7 products in stock yet its too new for a phone thats been out for MONTHS. Heres the kicker: I was holding an S7 screen protector in my hand as I was getting fed this. No offers to look the product up. No offers to see when they could get it in. Just BS.)Looks like Ill shopping elsewhere for my personal tech needs from here on in. A shame, considering how much the company is trying to tout itself as a provider. Get stock in that isnt wireless speakers and train up some staff that has a clue and you might have a chance.
Angie at the copy center is awesome. I ran in to get 4 things printed and she had my prints in under 2 minutes, all while also helping another customer
Went in to buy a mouse for my laptop. I would have given it a better rating but things were hard to find in the store.
Very nice and helpful people, especially Sammie:)
Nice ups drop off location
Its awesome shop in the hole world go check it out?!?!?!?
Very helpful and knowledgeable staff!
Great store with helpful people.
Have office supplies, cashier was a little slow and parking lot is a little cramped sometimes but good store.
Quiet easy to find office supplies
No garbage can outside, seriously
The manager is very stupid and ill-treated2:00 PM 5/28/2019
I got here all my officce supplies
Not very friendly service. Normal Staples store though.
Recently had to get a whole heap of large format printing done. The manager Angie was very helpful and accommodating.
Things can be a little difficult to find but super friendly staff to help and direct you!
I wont go too into it but I received very very poor service from a nice old man.
Slowest shipping ever
Poor service.
Prices are too high
Wide aisles.
Awful!!!!!
Worst service yes