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Fiesta Motors
5621 Frankford Ave, Lubbock, TX 79424, United States
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Fiesta Motors

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Sa
Review №1

Carlos was amazing he got me in a ride fast and gave me good payments will definitely be staying with them.

Br
Review №2

They Did Awesome Job On Helping Finding A Reasonable Car….Good Dealership…Wanna Thanks Carlos As Well He Was Very Patient Wirh Me As Well

Da
Review №3

Carlos was very helpful and didn’t let us settle, he made sure we got into something we wanted.

Br
Review №4

THE BEST CAR DEALERSHIP EVER VERY PROFESSIONAL THEY ANSWERED ANY QUESTIONS THAT I ASKED GREAT CUSTOMER SERVICE MR JAY AND MR RICHARD WERE VERY WELCOMING HIGHLY RECOMMENDED ❤❤

St
Review №5

Awesome service and very easy to work with! Will definitely consider coming back in the future. Big thanks to Carlos Montes! He fixed me up right away no questions even asked about credit!

Br
Review №6

Carlos did an excellent job getting me into the right vehicle worked with me on a down payment if you need anything go to him hell take care.of you :)

Na
Review №7

Carlos was very helpful, Im amazed how kind he was ! Thanks to him Im driving home in a new car. Sincerely Nancy Shelton

sa
Review №8

My nephew took his car back to have the air conditioner worked on and they made an appointment for it right away for next week so everything is great I did like the service that I got there when we got there we didnt have to wait very long so that was good.

Ka
Review №9

Carlos did an amazing job finding me a car! I love it!

Am
Review №10

Carlos did a wonderful job helping us get a car for my son. Very easy process and great selection 👍🏼 Shout out to Jay for getting us started.

Ke
Review №11

Carlos Montes. The man took time out of his day. To make the process of buying a car super easy. Will definitely come back and see him again! I appreciate it.

Li
Review №12

Carlos did a great job he helped me right away and got me approved in few mins.

Be
Review №13

Carlos was fantastic while working with us on getting my daughter her first car! He was very patient with us and answered every question we had! Definitely be recommending him in the future.

Fa
Review №14

Sorry place. Sale people have poor communication and lie straight to you. Dont recommend that you buy a car no matter how bad you need one from them. Cars break down when still have the temporary tags on and no help from them. Wish I could give them a negative stars.

Li
Review №15

I had a very positive experience at Fiesta today. Carlos M. was very professional and up front from the beginning

Le
Review №16

Carlos was quick and made the process easy.

BH
Review №17

Carlos Montes was a very kind and nice salesman. Did his job very well. Will recommend Carlos to my friends.

fe
Review №18

Randy Steele is the amazing person who helped and fitted me to the perfect car and I am so thankful for him and him being a try blessing.

Sh
Review №19

Carlos was an amazing salesman he got me going and back to business thanks again for the amazing help

M
Review №20

Highly recommended. Randy Steele is the man to go to. Came in early and worked me a miracle. Good man good business.

Pa
Review №21

Jay Rosales was extremely helpful and had awesome customer service. Was nice and determined to help me get in a car the same day. I definitely recommend going to Fiesta motors and talking with Jay!

Da
Review №22

Prices to high,above average service to slow,very unprofessioal

Mi
Review №23

Went in and Carlos helped me find the perfect car for what I was looking for and hooked me up with a great deal!

Br
Review №24

Great searvice Randy Steele is a great sales men 100 percent recommended

aa
Review №25

Went in today looking for a vehicle, everyone was super friendly and welcoming, sales representative Carlos was great to work with helped us out and got us into a vehicle.

Ma
Review №26

Best place to get your car from! Come see Carlos! Fast and easy approvals. You won’t be disappointed.

Br
Review №27

Carlos is great to work with he did an outstanding job with helping my other half and myself get exactly what we wanted and would recommend anyone to go see him!!!

jo
Review №28

Carlos was amazing and worked with us he stayed late and helped us he is amazing highly recommend

wa
Review №29

Daryl and Richard helped me out ..they where really friendly and worked their MagicShes cute.right...

Ha
Review №30

Carlos was excellent..!he also worked with me great place.

Tr
Review №31

Came in here hoping to get my first car, and honestly wasnt expecting to get one. But Carlos helped me out and got me into a really nice used car for $500!!!! Yall come by and ask for him🙌🏾🙌🏾🙌🏾

Jo
Review №32

Carlos montez got me into a vehicle and was willing to work with me. I highly recommend yall go and get a vehicle with him!

La
Review №33

Theyre very friendly and quick to the point.. I got my car on the very first day I came.. I highly recommend buying here🏆

An
Review №34

Carlos was great got me a good car and I got approved really quick. Went to many dealerships in Lubbock and he was the only one to help me out!

Co
Review №35

Randy was very helpful and we got into a vehicle pretty fast.

Ro
Review №36

I WILL BE CALLING BBB!They have customers sign in and write a 5 star review before they hand you the Keys. So don’t buy that these are all happy customers. Just tired and ready to go home with their cats after being made to wait all day to sign paperwork. They rush you through signing the paperwork and don’t give you time to read every detail.The salesman stated that the insurance through Fiesta covered the car through them if the car is totaled or stolen and that they would pay the balance and put you in a new car with no downpayment. Well guess what my car was totaled and now they don’t want to pay. They want me to go through my regular car insurance to get them to pay so that way they can be off the hook. Lily stated that I shouldn’t have had full coverage then their insurance would cover it. That makes no sense. So I shouldn’t have Full coverage on a financed car so I could be left screwed if anything outside of theft or a total loss occurred.There’s $1500 left on the car And after the exorbitant interest rate they charged, that’s small change for them to write off. Just know that they do not stand behind anything they tell you. Had a problem with the car the first week and took it back to them within the covered 30 day warranty and was told nothing was wrong with the car. I took the car to the Nissan Dealer service department and there was an issue with transmission. I just paid and had it fixed because I didnt want to deal with all the back and forth and their dodgy dishonest behavior.DO NOT BUY HERE! I was new to town and needed a car and came here after seeing a commercial. Big mistake that I have paid for 3 years. Dishonest place, rude people on the phone in payment and Lily in insurance is very condescending in her tone

Cl
Review №37

Carlos did an amazing job. I bought a car from him and i would recommend you do the same if youre smart

De
Review №38

Carlos was very helpful and nice. Made buying a car easy and quick

Ma
Review №39

This company jumped through hoops to help me get the car I needed. I work a busy schedule and they were able to help work around that. Carlos was my salesperson and he was also able to keep me around the payments I needed and also approve my down payment with his finance manager. I was super excited to get my vehicle. If you need help ask for Carlos and tell him I sent you!! He was super professional and very kind and patient. Thank y’all!!

La
Review №40

Came here today and Carlos helped us out so much!!! He was very friendly and was able to help us finance a very nice car! They have a great selection and a great mechanic too. Thank you!

al
Review №41

Carlos did a wonderful job getting me into a vehicle! I’ve been trying for a while and he made it happen! My recommendation is approved

ca
Review №42

Financed my first vehicle today !!!! Wouldn’t have done it without Carlos help, as a first time financier he took the time to explain everything and get us into the right vehicle . Ask for Carlos when interested

Re
Review №43

Carlos was really helpful in helping me get my first car i would highly recommend going to him

Am
Review №44

Randy is awesome funny and very helpful best experience ever!!

Ti
Review №45

Carlos was great on helping me get a vehicle for my kids and me have a blessed time!

Ra
Review №46

Carlos was awesome he was patient and let us know everything we would ask

Na
Review №47

Carlos montes help me with down payment and got me into truck I wanted

Ma
Review №48

They are way over priced and their service is a joke. Even if the payment is current they will shut the vehicle off. So buyers be aware you can buy a new vehicle at their prices. And they will try a screw you over I will never refer anyone to this place. I will be contacting the BBB

Ca
Review №49

Carlos Montes was a very good salesman. He helped my husband and I get into a car today. Very polite and helpful in our decision. This dealership was a very good choice and I would recommend to come here to get a car it was a great experience.

Sw
Review №50

No pricing. The website is useless. When you dont have a car and want to shop here, you cant online. They just want to call you and sales pitch you. Old school doesnt work that way anymore!

Ye
Review №51

Came to look around and found a truck thanks to Carlos., Need any help ask for Carlos he’s the best person to help you out.....

Ma
Review №52

Loved my experience, as a first time buyer. Carlos helped us get through the process smoothly!

Br
Review №53

Carlos was great. Super friendly and we got it all done very quickly

Vi
Review №54

Wonderful experience Randy was great also Carlos very very good experience

Ta
Review №55

Carlos helped me out he is Awesome!!!!!! Definitely recommend people to go see him

Br
Review №56

First of all I want to say I would definitely recommend fiesta motors in Lubbock Texas I went to get a vehicle from Joey Riojas who went above and beyond to get me into what I really wanted he was extremely friendly and made the whole process a great one. If your looking into getting into a vehicle joey is definitely your guy. Thank you joey so much I love love my new car!!!!

si
Review №57

Had a great experience here jay Rosales help me choose out the perfect car thanks

an
Review №58

Daryl Wilkerson is your go to if you need any help my man got my friend in a car same day he walked in 100% recommend him

No
Review №59

Excellent customer servicesWill recommend to all friends

ba
Review №60

Chris was great to work with and really helped us out with a vehicle for our family!!! He really showed care and compassion and went abive and beyond. Thank you and God Bless

Aa
Review №61

Great service, very fast very politeDaryl Wilkerson was very on top of getting me a vehicle and something that fit my budget

Ja
Review №62

Great cusomer experience from Mr. Steele. WILL WORK WITH YOU... Easy process.. Definitely good place to get your first vehicle to build your credit.👌👌

Ja
Review №63

Great service and super easy first time buyer it wasn’t so scary thank you so much Carlos!

Al
Review №64

Had a wonderful time shopping for cars! We were looking for something bigger, and they were so helpful and kind the entire time. Will be going back!

Da
Review №65

Mr. Steele was great at taking care of the paper work and making the process very smooth! I would give them 10 stars if I could!!!

Mi
Review №66

Had an amazing experience with Carlos. I would definitely recommend him as well as fiesta motors for your car buying needs.

Ex
Review №67

Jay helped me out again with a car sold me my first one in 2018 and now sold me another with no issues quick service and easy process

St
Review №68

Fast service cheap prices and amazing deals on cars here at fiesta motors Carlos Montes hooked us up with a good family car and at a very decent price. Works well with any type of creditI highly recommend yall to come talk to Carlos out here on frankford at fiesta

De
Review №69

Jay Rosales helped me out at Fiesta. There good quick and will get you rolling. Good people good cars check them out!!

Me
Review №70

I am very happy and I think God I am blessed 🙏😇 I am so happy and thankful God is good and I appreciate the good sales man carlos 👍😊👍

El
Review №71

Came to see Carlos montes he got us in our new car and out the door in no time great service !!!

me
Review №72

Chris Castello is the bast man I was in need of a car asap and he helped me out men a wonderful man aand wonderful experience... Yall need to come an meet Chris good man that will work with you..

Ke
Review №73

Great man was 100% carlos👍👍👍thank you

Jo
Review №74

Buyer beware. I we t to them in 2015 and put a down payment for a car. I was shown a black Ford Escort. So I picked it. The salesman stated, yeah we will get it all cleaned and ready for you. I got it the next day still in the condition I saw it in the day before. No fuel in it. It was on empty. The day I test drove it, it had right under a 1/4 of a tank. The interior was still dusty. I also asked the salesman to have 4 new tires on it since the 4 it had, were bald. Same condition same tires and no fuel in the tank the day I was going to take possession of the vehicle. Oh as well as the AC wasnt working. And then he still handed me the keys and reminded me when my payment date was. I chuckled and said to keep it and give me my down payment back. After some back and forth and a statement I hat I was going to notify the BBB. The salesman went back in to the main office for about 15 to 20 minutes. He came out and stated that he was sorry about the mishap with the Ford and said that I could have my choice of vehicles in the lot. Only the Frankford lot. Not the others. Lol. So I chuckled again and repeated I want my Deposit back now. So back and forth again and he came back with, we have this Saturn Ion that just came in. Its clean its great on fuel and its fully loaded with extras. I looked at it and the tires were needing replaced. It had all the extras. It had AC that worked. I asked him to put 4 new tires and it was a deal. I should have taken it to an outside mechanic. But I didnt my fault. But let my story be read and understood. You will have problems from this place and to finish my story. They tried to stick me with balance of $13,000 for this Saturn. And I had to dispute this with the credit bureau as they had resold this vehicle to someone else. It was taken off my credit. But again I had to force the idiots to drop it. They are underhanded and sneaky. There are more reputable companies folks.

Va
Review №75

All they do is lie to you!!! Darrell the sales man lies to get the commission n don’t call Corp because George don’t know what to do with his employees and that he would send you some we’re else saying he’s high then them supposedly. All over bad service!!!! FYI THEY DONT DO CAR LOANERs AND 30 day warranty on the car.!!

An
Review №76

Jay was awesome! He fought for us to get approved. Everyone from Sierra who scheduled my test drive to Richard were so friendly and helpful. I highly recommend them all

Am
Review №77

Carlos Montes is a great salesman .me and my wife just got our second and third car from him I recommend him to anyone that needs a car . Will be back when its time for our kids to get their first car . He is awesome

Mi
Review №78

Lovely browse on a Sunday afternoon. No salesmen, no pressure. Great selection to view. I found a couple in which I have an interest. Great sales technique by Randy Steele. Ransy showed initiative by leaving a business card on two of the vehicles that I found intriguing. I will definitely make a call tomorrow. Already impressed.

Ma
Review №79

I was recommended to Jay Rosales He is very professional and very understanding, he explained things so well and was very nice he got me into a nice reliable vehicle If anyone is loooking for a awesome salesman and a great company fiesta off of Frankford and ask for jay Rosales you will not be disappointed highly recommended thanks so much Jay !

Ve
Review №80

Very great experience very friendly and welcoming place. Fast and friendly service. Guillermo our salesman was awesome got us in our car with in minutes. Very satisfied costume.

Ch
Review №81

Carlos went out of his way driving to all the locations to make sure I found the vehicle I was happy with.

Ka
Review №82

The sales guy that helped me out. Chris Castillo is a great sales guy and he didnt want to put me in anything he wouldnt put his family member in and he let me test drive multiple vechicles to find one that i like i would highly reccomend working with him he will work deals with you and get you in something nice.

He
Review №83

Just to save anybody future trouble skip this place go with another company... save yourself the trouble to many car dealers out here that would treat u better then this company if I knew back then what I knew now I would have never bought from this company...

Br
Review №84

Had the best experience today, They were able to get me and my spouse into the perfect car for a great price. Great customer service I highly recommend Carlos Montes to speak with☺️

Ro
Review №85

Carlos was very helpful to me and my fiance and made sure we understood all the documents we had to sign.

li
Review №86

Great service very helpful with any information Chris Costello helped me with my car purchase very professional guy

Ro
Review №87

He was a very good salesman help my friend get in a vehicle very friendly and helpful

Am
Review №88

Darrel was very help and very informative.. He answered every question we had.. Awesome saleman

sc
Review №89

Randy was very curious and helpful.

Am
Review №90

Jay was amazing quick and very polite

Ni
Review №91

Last week I came by looking for a new vehicle after my transmission went out. Martin was incredibly knowledgeable and friendly. I appreciate how easily he answered my questions, and would recommend anyone shopping for a vehicle ask for him personally. Great customer service experience!

Br
Review №92

Got me a Toyota Camry today and this is absolutely the best place to get a car!

Yo
Review №93

Awesome Service! Carlos Was Able To Get Us Into A Bigger Family Vehicle!

Al
Review №94

Randy steele was very helpful! Made the experience quick and easy and very accommodating!

Za
Review №95

Tbh, Jay made the wait 100% worth it. I would suggest you go through him if you want to shop for a car here

Al
Review №96

Great service. Worked with us and helped us get exactly what we wanted!

Gi
Review №97

My dad just bought a car from jerry! Ive known jerry for 5 yrs an has always been an honest man that doesnt try an sell to make money but to get u what u want! Thanks jerry for helping my dad! Ur awesome may god continue to bless u in all u do!!!

De
Review №98

Carlos, great sales man!! Had a budget worked with it and got me my SUV!

De
Review №99

I Really Want To Give A Huge Shoutout To Jay Rosales For Making my day with a brand new car he really stayed in touch and helped me price out my budget on the car I wanted thank you so much your truly appreciated

It
Review №100

Would not recommend this place to get a first car! We had scheduled payments for 2 certain days of each month and recently they have changed the days because they don’t communicate to each other! No one knows what they are talking about! Changed our schedule payments twice, so now we had to be rude to get it clear through everyone! Never getting a car here again!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:5621 Frankford Ave, Lubbock, TX 79424, United States
  • Site:https://fiestamotors.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_term=frankford
  • Phone:+1 806-788-3620
Categories
  • Used car dealer
  • Car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
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