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Hayes Motor Company Lubbock
5721 Frankford Ave, Lubbock, TX 79424, United States
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Hayes Motor Company Lubbock
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Je
Review №1

Wow! That’s all I can say. Tell me where you can go and you tell the car salesman you want to stay at a certain amount and he does even better at a significantly lower monthly payment and goes out of his way to get the ticket price dropped by 10K?Here at Hayes Motors! The guys all pull for you. Truly a blessing at this time of year. I highly suggest this place and ask for Jonathan!!!!! Thank you so much!

Jo
Review №2

Thank you Hayes Motor Company for making my dream come true on my new ride!!! Hiram Flores did an awesome job getting my payments where I needed them to be. I’ve always wanted a Dodge Charger and they made it possible. Amazing dealership that always puts the customer first. Best sales team and ownership in West Texas!!!

Ja
Review №3

The best experience EVER! I got my dream vehicle BUT in the process I learned exactly just how much this company AND their team members care about the customer. They put my needs first and were very open about the process. I worked directly with Christopher and Jimmy. My experience was over the top and amazing. There were no surprises (except for the good ones).I have worked in finance with many dealerships for the last 20 years and always dreaded the car buying experience. The minute that I met Christopher and Jimmy, that all changed for me. I told them what my budget was and what I was hoping for. I test drove many vehicles with NO pressure. Over a period of a couple of weeks, they totally made it happen for me. I now drive the vehicle of my dreams with a payment that is perfect for me. I literally had the best experience that I have ever had in my 45 years of life!Thank you so much to the Hayes family, Jimmy, Toby, Angel, and most importantly my salesman Christopher! Love you guys!! I hope to drive my TUNDRA until the wheels fall off but if I ever do need a new vehicle, HAYES Motor Company has my business for life!

Ma
Review №4

Laura and I bought a new truck from awesome Jonathan Shorten. He was awesome and they helped us so much. This is the second vehicle we have bought from Hayes and they rock!

ME
Review №5

Whoa!!! Our salesman Derrick was wonderful! He got me into a beautiful Nissan Armada. I wasn’t pressured at all! Very friendly staff and very hospitable and understanding. Will definitely be going back to purchase all of our vehicles from now on.

jo
Review №6

Jonathan ensured that the whole purchase process was handled smoothly by providing the best possible customer service experience ever. More importantly, after the sale, they stood by their car by replacing all 4 tires, correcting paint chips, and replacing the head unit due to a fluke problem - all with a smile on his face and a firm handshake typically reserved for a close friend. A visit to see Jonathan do work should be mandatory for ANYONE considering a career the automotive sales industry.

Ry
Review №7

This is a fantastic place to do business with. They were more than helpful and went above and beyond to get a deal done. Joey and Christopher were a pleasure to work with and are awesome guys. Highly recommend giving them a chance, I wont do business anywhere else from here on out.

Lu
Review №8

IT WAS GREAT ! Me and my mom always have had a great time shopping and exploring cars. Today I finally got my dream car and my dream came true with Chris and Jimmy . Y’all are the best !

Di
Review №9

Joey Garcia is probably the best car salesman you can find. Good down to earth guy, friendly, and an excellent listener. You tell him what you need and hell get the job done. If you decide youre wanting a new car, definitely check into Hayes Motor Company.P.S. Use my name as a referral. Thank you and good luck!

ju
Review №10

My wife and I stopped by Hayes Motor Company after visiting 5 other car dealerships. We were greeted with great hospitality and a great staff. We ended up purchasing a 2018 chevy spark with low miles for an awesome price! They really helped us out and we wanted to thank Jonathan Shorten, and Jimmy Williamson for all the amazing help. I definitely recommend purchasing a nice used vehicle from Hayes.

Mo
Review №11

We came to look at buying a challenger and Joey and James were awesome help!! I’m pleased with our experience and vehicle at Hayes Motor Company. These guys go above and beyond. Will definitely be coming back!!

Av
Review №12

I was very pleased with my experience at Hayes. Joey made the buying process seamless and easy. Everybody that help us made everything great. I would definitely recommend this dealership.

Ci
Review №13

You know what if their any one that can help accomplish dreams to thanks god of heaven first and this awesome team that made my wish come true thanks everyone.and I recommend this team they will see you like family 🥳🥳👍🤙

Ap
Review №14

Christobal and Toby did an amazing job 👏 you both were so awesome. No only did you help us we laughed the whole time and we really enjoyed you guys.... thanks so much for spending your time on us. I know it took us a while and we had a lot of obstacles but we did it 🙌🙌

RI
Review №15

It was such a pleasure working with Jonathan, He found exactly what we wanted, the price we needed, and got an approval all with in an hour. Great customer service! WE will be back for our next vehicle purchase!

Je
Review №16

It was AMAZING!!!!! MY Grand Daughter loves her new car! She said shes never had such a new nice car before in her life. Ladon did an amazing job. He listened to her needs and provided great service.Thanks Dakota for reaching out to me!

Ad
Review №17

The staff was awesome and very professional to get me situated on a new van I was able to purchase in one day. Still looking for another van which they are willing to help me find another van or two. Even if it is out of state and brought here in Texas. Making this easier for a new business that my friend and I are starting up on.

Am
Review №18

Went to Hayes motor company and Joey Garcia worked wonders with getting me into an amazing vehicle and prices that fit my finances, even the Tobi with financing came thru with a deal as well. I’m pleased and thankful for the team at Hayes Motor Company. They have my business now it’s y’all turn and it won’t be regretted

Ka
Review №19

Had a great experience with the salesman Jonathan. He even delivered my car to me!! Thank you for all you do.

St
Review №20

Great people to work with. I was referred by a friend to come see Joey and the Hayes team. They were nothing short of amazing! They made the process easy and even delivered the vehicle to my work site out of town. Thank you Hayes, we will definitely be coming back for our future vehicle needs.

Sa
Review №21

If you ever need to buy a car, definitely see Jonathan. I never had an easier experience than I did with him. I went to other dealership within the month and it felt like all games. Jonathan got me into my dream car as soon as I told him Wich car I wanted. 100000% recommend!!!

Ha
Review №22

Jonathan helped us find our van and we couldn’t be happier! This is by far the best experience we’ve had purchasing a vehicle. We will definitely be returning to Hayes motor company.

Ma
Review №23

It was such a pleasure working with Jonathan!!! Thank you for everything. Excellent service! My daughter loved her new car..

Eb
Review №24

CRISTOBAL IS THE BOMB!!! He made the process so simple! We got into a dream car same day coming in and got us in the payments we needed! Definitely ask for him!

Ja
Review №25

Easy smooth purchase. Powder coated and tinted the windows first thing next morning. Jonathan is great and made everything simple.

Ma
Review №26

Thank you James with hayes motor company. You did a great job. Thank you for helping us out

Jo
Review №27

Excellent service. Our salesman Christopher was very personable and really helped us find what we were needing in a vehicle and price wise. And Jimmy, the GM was so much of a help as well and talked sports with my youngest to entertain him a bit. Sure scored points in that area. 😀Would definitely recommend this dealership if looking for a used vehicle.

en
Review №28

The building is beautiful and the company is family owned and honest. I’m blessed my grandson, Christopher, is a salesman here.He sold us a Kia Forte with not many miles for a good price!Thank you Hayes Family from my familia.-Ennis & Maria Hernandez

Am
Review №29

We bought a car today from Chris B.. He went above and beyond to try and help us get into a great toyota rav 4! Everyone else that spoke to us in the office was extremely kind and helpful. Keep up the great work yall!!!

Ad
Review №30

We were looking for an suv for my wife but couldn’t find one so we decided to get a truck. We were immediately greeted like family by Joey and were so pleased with our experience at Hayes Motor Company. I couldn’t be any happier with our new truck and the service we received!!! Thank you Hayes Motor Company.

Ma
Review №31

James is such a great salesperson. He was very patient and reassuring today. He is my go to car guy.

Ev
Review №32

Joey was so helpful and made this car buying experience painless! Thank you so much for going out of your way to help me

Jo
Review №33

Jonathan was so easy to work with, Got exactly what I wanted with no hassle. I recommend giving Jonathan a call for your next vehicle purchase!

Sh
Review №34

Jonathan was the best super helpful and was able to answer any questions! The entire staff was super friendly!!

Ju
Review №35

We just bought a car from Hayes motor company they really worked with us to make sure we left with something we wanted within our budget our salesman chris was really friendly and made sure we got the best deal. I definitely recommend looking at Hayes motor company for your next car

Fr
Review №36

I want to thank James Cavazos, for help me out on my new 2019 ram. The Rock

Pa
Review №37

My salesman Jonathan was so professional, courteous and attentive to my needs and wants. Best dealership around!

Se
Review №38

My man Jonathan got me into the truck I wanted check this guy out!

CA
Review №39

I purchased my first truck back in 2010 for my oldest son and still have that truck running but it was time for an upgrade and Christopher B was such a great salesman didn’t push matter of fact was very patient and helpful that now I’m driving a new Dodge Ram I highly recommend you go see Chris if your in the market for a new vehicle the experience is awesome tell him Carlos m sent you

Br
Review №40

I’ve bought my last two cars here and I will be coming back when it’s time for a new one! Jonathan & Joey went above and beyond helping me find a car today. The Cherokee I ended up getting was exactly what I wanted. It was the easiest process probably ever, lol. 12/10 would recommend!

Je
Review №41

Jonathen helped me purchase my 2020 f150 and I could not have asked for a better person for the job. He ensured I got the best deal I could get and was very honest about everything!

Cr
Review №42

Joey Garcia was great! I told him what I was looking for and my price range. We looked at the cars I saved from an internet search and a couple I did not (but everything was in my budget.) We test drove several cars from both lots . When I picked my favorite truck he even took it to my favorite auto mechanic (HUDs on 84th and Valencia) to easy my anxiety because I had to pick up kids from school. Then back at the office the finance guy had most of the paperwork ready to minimize my wait time. Everyone in the office was super friendly!

Br
Review №43

Helped by James Cavazos with fast and efficient service! Recommend you go see that guy!

Mi
Review №44

Jonathan was amazing! The best costumer service in town!! Thanks Dakota for giving me a call to see how everything went!

Se
Review №45

Awesome experience! Awesome people! The Hayes family is legit and the car is awesome! Highly recommend Hayes Motor Company!!!

Hu
Review №46

Hey derrick awesome job getting me into one of my favorite truck and thanks to Dakota for giving me a call and checking up on everything.

Ka
Review №47

Chris and everyone at Hayes Motor Company were exceptional salesmen, they were very attentive about my concerns and went above and beyond to make sure we were taken care of. Definitely the best of the West! Highly recommend this as your go to for a vehicle!

Ce
Review №48

Good people, Cristobal Bolanos helped put us in the perfect vehicle!! Would recommend a first time buyer to come check this place out!!

Ly
Review №49

Cristobal has been very helpful and very friendly and he gave as the greatest deal as possible.

Ka
Review №50

Great people, fast approval I love my car I definitely recommend 🥰

Bi
Review №51

This dealership is awesome!!! I live out of state and Joey made the process so easy and simple. He even delivered the vehicle straight to my door here in NM. Thank you Hayes Motor Company. I’ll definitely be coming back for my next vehicle purchase.

Ma
Review №52

Great service, quick easy approval, the nicest people on the planet! Joey and Christopter in sales AMAZING! Hiram the sales manager made sure everything was handled with ease! And the GM Jimmy is as friendly as can be! Will definitely recommend and will return!

Je
Review №53

I just bought my seventh vehicle from Hayes. They really do treat you like family. Best place to buy a car.

Je
Review №54

I just bought my second vehicle from Hayes. They are always so easy to work with and get me in what I want. Jonathan and Joey were great to work with. Overall excellent experience again!!

Su
Review №55

Derrick Veanueva is very helpful, knowledgeable, willing to work with you and very nice, not pushy.

Mr
Review №56

We got a very good deal on a Ford Escape. We recommend Derrick Veannueva

Br
Review №57

Best car place we have ever been too! The staff is outstanding. They will go above and beyond just to make sure you and your family are taken care of. We highly recommend Christopher Bolanos, Jimmy, Toby, Joey.

th
Review №58

James was a great salesperson and will definitely come back! And thanks Dakota for the help!

Sa
Review №59

I wAs very happy th my purchase here, if you have any need s thanks dakota

Na
Review №60

Where to begin!When we started our search for a new vehicle, we literally went all over town searching for the best deal for our trade with little success. Hayes was one of the last places we went and should have been the first.Will and Jimmy were SO helpful AND patient during our process of trading one car and selling the other, we were just so pleased with their service. The “buying a car” process can be stressful and grueling, but Will and Jimmy were kind and understanding, listened to what we wanted and did as much as they could on their end to help us feel like we were winning (which is rare in the trading and buying process!). Even after purchasing our vehicle, we noticed some minor cosmetic issues, and they were happy to help us get those fixed.Their southern hospitality made us feel not only welcome but at ease, and we will seek them out for future purchases.Thank you Will and Jimmy!*Louis and Natalie Flores

Ch
Review №61

Great, easy experience... Above and beyond our expectations as far as service. We decided on a vehicle. Vehicle was in Austin. It was in Lubbock less than. 24 hours. Jonathon Shorten is the man to get a job done. No pressure. Just options that were good for our family. Will be back!!!!

Ra
Review №62

Our salesman was named Chris and he was very good. He let us look around while he assessed our trade in and listened to our needs and did his best to meet them. Highly recommend!!

Ja
Review №63

I had an amazing experience with Hayes, everyone is super nice and friendly no complaints about the service. Christopher was the salesperson who helped me out in choosing what was best for me and he was amazing at his job!! I recommend 10/10

Ar
Review №64

I had a wonderful experience, everyone is very nice and friendly no complaints about the service. Cristobal was the salesperson who helped me out in choosing what was best for me and he was amazing at his job!! I recommend 10/10

Tr
Review №65

Thomas was an awesome salesman and gave me a good experience told him what I was looking for not only monthly on payments but also my main purpose of the vehicle. And he got me a good deal. I do appreciate his work and he seemed very professional to get me what I needed to get in a new car. If you go to the dealer I recommend Thomas!

Dy
Review №66

Jonathan Shorten is the absolute GOAT. Such amazing service, always answered any questions we had quickly and got me a new Truck and my wife a new car! VERY HAPPY customers, and LIFETIME customers of Jonathan from now on. If you are thinking about getting a new car, call him now.

Na
Review №67

Joey is a great salesman. He allowed me to enjoy the car...look at the car...ride in the car and he really listened to my concerns about the car and took care of it! Joey, when I want another car I will find you. Thank you.... good looking out!

Sc
Review №68

I had never been to Hayes before and but I new I had my heart set on a two door jeep. At the time they didnt have one, Christopher ended up finding me one. I didnt have good credit but they were able to get me financed and I got to take my new jeep home that day :-) Christopher has such a great attitude, and I love his personality. Super excited about mine and my jeeps new adventures. Thanks again ❤

At
Review №69

Just went to buy a car. The staff was very nice and extremely helpful in putting us in a beautiful new car.

Ch
Review №70

Looking for a car is super scary, especially if you haven’t bought in years. Christopher made it beyond easy to get into something I really loved and a payment I can afford. No sketchy salesman vibes at all!Kip was also very pleasant to work with.10 out of 5 STARS! Ask for Christopher!

st
Review №71

We want to thank Joey out @ Hayes Motor Company for the great job on helping us out to get our 2020 Ram 1500 the guys out here never disappoint go out and see them amazing team 🙏

Am
Review №72

Jonathan really helped find the car that I wanted. He was very professional and straight forward. The process was fast and easy and he even delivered my car. I love it!

Ca
Review №73

Joey was the best! He helped get everything started over the phone and made the car buying process stress free! We’ve been to Hayes many times for other vehicles and it’s the employees like Joey that keep us going back. Would definitely recommend buying a car here.

Em
Review №74

Had the easiest car buying experience ever! Jonathan was so helpful and made the whole thing stress free! We will definitely be going back in the future when we need to upgrade!

Da
Review №75

Best Car lot by far. Worked with me and my budget to get me into a car, same day. We def recommend Joey if you are looking for a car .

Mi
Review №76

Had a great experience here as a first time car buyer. Jonathan helped me find a really nice 2018 Ford Ecosport and even bought me Happy’s on the test drive! Above and beyond customer service!

Sh
Review №77

Ladon Burrell was very professional.. Super great attitude😍

Ri
Review №78

Jonathan made my car buying experience super easy! Went above and beyond expectations and far exceeded every other dealership we have ever dealt with. Will definitely recommend to anyone and everyone to shop at Hayes for their next vehicle purchase!

Al
Review №79

Love this place they gave me an amazing car!! Thank you dakota for giving me a call to help me with everything!

Je
Review №80

Still love my jeep, picked up my plates today, extremely honest and friendly car dealer, we will be back for a truck. Thanks Christopher

An
Review №81

Excellent service, great opportunities our salesman Joey did amazing for us couldn’t be any happier 🙌🏻, the great service starts as soon as you pull up and it never ends 🙌🏻

Ta
Review №82

We had the best experience with Joey at Hayes!!! He was very knowledgeable about the vehicle we wanted and he was so sweet! He made the process exciting!! We will always shop at Hayes for our cars!! Thank you Joey!!!

Se
Review №83

My experience was great Dakota Hickman went above and beyond to get me into a better vehicle I couldn’t ask for another sales man to take car of my car needs I recommend this place if your having trouble getting into a car because of a low credit score like me come and see him thank you

Jo
Review №84

Super easy and quick. We went in knowing what we wanted and needed and left the same day confident and happy with what we got! Jonathan was awesome.

Ro
Review №85

Christopher, Toby, Jimmy & the Rest of the Hayes Family thank you for y’all for everything you did for us love are new to us town and country.

Ed
Review №86

Joey Garcia went above and beyond to help me find the vehicle I wanted!

Bl
Review №87

Best dealership in town!! I’ve bought my last 3 vehicles from Jonathan and will continue to buy from him in the future! 10/10 would recommend anyone to buy from him! Jonathan was very friendly and made everything workout for me every time!!!

Me
Review №88

I was pleasantly surprised by the quick friendly service when we first arrived. Joey our sales man was quick to find us a few cars in our price range and had keys ready to go. Quick to get a good deal on the car my son chose & paperwork went smoothly. All around great experience!

J
Review №89

This place is great! We were in and out faster than anywhere else we have ever used for a vehicle purchase! Everyone we encountered was extremely professional. Ask for Christopher.

Pa
Review №90

Christopher did a awesome job helping me and my husband get a nice pickup truck 🚚 diesel dodge ram he does great making sure we leave happy 😀🙂

Ma
Review №91

Cristobal, Thank you so very much for taking the time and helping me get in a car. I appreciate everything you did today. Everything went great!! Go see my friend!!

la
Review №92

The only used car dealership you need to visit in Lubbock, TX. From start to finish, our experience was AMAZING! Jonathan, our salesman, was so professional and thorough. If he didnt know an answer, he found out the answer. He was friendly and made us feel like family. The vehicle we decided on is top notch! I have no reservations about our purchase. A used car dealership experience like no other. Honestly, I have never experienced a better transaction. You HAVE to visit Hayes Motor Company if you are in the market for a used vehicle in the Lubbock, TX area!

Li
Review №93

Two friends sent me to Jonathan Shorten at Hayes Motor Company’s Frankfort location and I am so grateful. I didn’t think I could afford what I wanted & this patient young man let me test drive too many cars and we found “the one”. He found me newer, low mileage & Mfg Warranty... more than I imagined. Go to Hayes! Everyone was helpful, professional and pleasant. Tell Jonathan hello for me! You’ll be glad you did!!! God Bless You.

Ju
Review №94

I had an awesome experience here. Johnathan was quick to help me to get the car off my dreams. He made my experience there a smooth one when I failed to get the car I wanted at another dealership. Thank you so much Jonathan!!!

Ju
Review №95

My experience with Joey Garcia was definitely a great and professional experience. Highly recommend! Had me in and out within no time. Thank you! I’m one satisfied owner of a Dodge Diesel!

Ju
Review №96

Absolutely the best experience Ive ever had getting a car!!! Everyone was so friendly and actually cared to help me get the car I really wanted at the price I could afford!!! Jonathan was a great salesman and Jimmy was so easy to work with!! We were literally in and out in less than 2 hours!!! Thank yall so much for my cute little car!!!

Jo
Review №97

Joey was very professional and knew everything about the car we wanted. He made the process effortless! Will def always buy my cars from Joey at Hayes!

ri
Review №98

I have been working on getting a car for my sixteen year old daughter and JOEY did an awesome job on finding the perfect one for us. I have purchased several vehicles through Hayes Motors before and can say they have the best selection of vehicles. They will trying their hardest to get you what you want. I recommend anyone who is looking for a vehicle to go and talk to JOEY at Hayes Motor on 67th and Frankford Avenue. He was the best sales guy have ever encountered.

Ch
Review №99

I visited several car dealerships that were giving me minimal offers for my trade in. Then I went to Hayes motor company and Jonathan and Joey and the whole staff immediately helped me. They have me a way better offer for my car than any other place, and they got me into a perfect vehicle for me and my family within no time! I highly recommend Hayes motor company when buying your next car!

to
Review №100

Definitely customer oriented and went above and beyond to make the deal happen and listened to what we were looking for and made it happen.. Joey is one heck of an employee and family oriented customer friendly associate...you made my families day and hope to be back in the future for more buisness...come down and see them you wont be disappointed

Information
60 Photos
100 Comments
4.5 Rating
  • Address:5721 Frankford Ave, Lubbock, TX 79424, United States
  • Site:http://hayesmotorcompany.com/
  • Phone:+1 806-368-9815
Categories
  • Used car dealer
  • Car dealer
  • Chevrolet dealer
  • Dodge dealer
  • Ford dealer
  • Honda dealer
  • Motor vehicle dealer
  • Toyota dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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