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Auto Group of Louisville
11601 Plantside Dr, Louisville, KY 40299, United States
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Auto Group of Louisville
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Ha
Review №1

This was my first time purchasing a car on my own. Scott made the process very simple and easy to understand. No upselling or pressure to buy. I was able to test drive the cars. They even provided me with a loaner vehicle when they detailed my new car. I had a wonderful experience and would confidently recommend them!

Ro
Review №2

I am so pleased with the Camero I bought here! All you want when you buy a used car is a trustworthy vehicle. These guys sold me one that had been so well cared for giving me faith that there are good dealerships out there that care about the products they sell you.

Ja
Review №3

Jacob and Scott both stand out as the most highly professional and friendly staff Ive encountered ever. Originally, I went to the dealership to buy another vehicle, but Jacob recommended a Lexus because of its reputation for quality. It is exactly what I was looking for. Customer care is something the staff at this dealership genuinely values. Scott, the Finance Manager, was incredibly helpful and friendly and went over all the paperwork in detail. Both of them made the process simple for my family and I, and before we knew it, we were driving home in our new car. Never have I visited a dealership with such warm, caring and friendly staff. Jacob and Scott made this experience an enjoyable one for me.

Ke
Review №4

I would recommend this place hands down to any and everyone looking to purchase or finance a vehicle. They will go above an beyond to accommodate you in anyway they can .I dealt with Leo and Scott who were both awsome .Leo communicated with me almost daily for about a week with updates, pictures and anything else I needed to assure me the car was exactly what I wanted before making my trip over two hours from Cincinnati thanks Leo. An Scott was more then amazing .I ran into a little problem with my debit card an wasnt able to get the amount I was seeking and it was after banks was closed an so was customer service. Scott then offered to pick me up personally from the hotel the next day if my ride had to return home .he also found the nearest bank an hotels for me in that area since I wasnt from there an sent the addresses to my phone so it made it vary easy for me the next day to figure things out .Thanks Scott you both are great

Ro
Review №5

Excellent used car dealership. Everyone was great to work with, very friendly and knowledgeable. Its incredibly difficult to find a used car dealership that you can trust, but you can definitely shop here with confidence. Highly recommend!

K1
Review №6

After having very negative experiences at other Louisville dealerships, buying from these guys was a breath of fresh air. My sales person, Eric, was informative, sensitive to my needs, and took the time to educate me rather than pressure me to make a purchase. The used car market is pretty hot right now, but even so, I feel like they really worked with me and my budget to give me a good deal on a beautiful car. I couldn’t be happier and will recommend them to friends and family. And if I want to trade up in a few years, this will be the first place I’ll look.

Ki
Review №7

We purchased a Range Rover today. Everyone was incredibly friendly and super accommodating. Ive purchased a lot of vehicles from several dealers over the years, but never have I experienced a place this honest and up front. Great group of people!

Gi
Review №8

I had a great experience here. I needed I reliable car, so I brought a trade in and everything was done smoothly and hassle free. Would recommend them to anyone that needs a new used car in excellent condition. They will work with you to help you get the car you want. Very pleased to have done business with them, thank you very much.

St
Review №9

I had a great car buying experience. The whole operation was quick and smooth. I highly recommend Auto Group of Louisville!

ch
Review №10

Over all experience was excellent, dealership stand by their cars.Quick to fix any problem.Service every vehicle they sell.I have personally purchased two cars there very satisfied.Would recommend to friends and family.

Th
Review №11

This was the easiest vehicle buying experience Ive ever had. Very friendly staff. Helped us out over the phone all day until we could get there to complete the deal. Also, very patient with children. I would definitely recommend this dealership to anyone wanting an effortless vehicle buying experience.

Ma
Review №12

These guys are great. Drive in from Indiana and worth the drive. No hidden issues with the car or the deal. Very polite and transparent. Will definitely check them out when we need our next car.

Je
Review №13

Great local dealer. Good selection of cars in the middle price point. Super friendly and easy going with no hassle, as advertised pricing. No pressure for the add-ons that many dealership try to push on you. I can highly recommend these guys.

Se
Review №14

Car Dealer with Highest level of integrity ! You will not buy used car in this town where dealer is standing behind their product ! Warranty or no warranty. They won’t let you down ever and will work with you until you have reliable vehicle! Bought few cars from them.

Ar
Review №15

I have known these people for over 9 years. Edgar and Velad are a great owner and business man. They are working hard to make a sure each and every customer receive 10 stars service regardless of outcome of their visit. They are polite and very professional. Their team composed of great Expert people.Chad is a great lead tech ( he has so many years of experience in this field)Steven is an awesome young talent tech and new tech Thelston was very professional and polite.Karla, Freddie and Megan at the office were so cool and friendly... once again I have trust in this team and the owner. this place is the place that I always recommend it to my friends and family who wants to get the job done correctly. They make you feel comfortable by telling you the truth and they guide you through services that are providing ( Buying, Fixing or etc). Thank you Edgar and Velad for gathered such a great team and more important that, they striving to provide an outstanding service due to they know for being successful in a long run, you need to listen to your clients and treat them with respect and integrity. best customer is a return customer so they master that which is my phylosefy.Sincerely, Arshaw T.

Ca
Review №16

Helped my son get his first car. Very family oriented, very easy to work with.Thank you!

Sl
Review №17

Great experience, huge selection, outstanding customer service.

Jo
Review №18

This is by far the best dealership Ive ever bought a car from. No pressure, very polite, professional and extremely accommodating even when they didnt have to be. Eric and Scott were great as well as Edgar. Rest assured these are good people so make sure to treat them as such. The car business can be very difficult to work in, I know because I worked in it for several years. I plan to do business with them in the future as well as referring friends and family. My only concern was the interior detail wasnt really the best. Very small issue though. Overall amazing experience, keep up the good work guys!

Re
Review №19

On Tuesday, April 20th, I flew up to Auto Group of Louisville to pick up an Infiniti G37x for my son. Jacob Rymon was my salesman and he is really great to work with. Jacob took the time to do a Google Duo call with me to show me the car in much greater detail than just seeing pics on the web, which I really appreciated Jacob, along with Scott Van Cleave, the General Sales Manager, made this a wonderfully simple experience. Jacob showed me all the details about the car and Scott helped with all the legal paperwork. I got a great, low mileage, one owner car, in excellent mechanical and physical condition, at a great price. I flew up overnight from Memphis and drove it home that day. I was at the dealership a very ahort period of time and was on the road with our new car! Thanks Jacob and Scott for your professionalism and hospitality! I will make sure all my friends and family know about this experience and look forward to seeing you both in the future! Auto Group of Louisville is a top notch shop with a very helpful and courteous staff, and some great deals on quality autos!Rex Jester, Cordova, TN

As
Review №20

Tried to lie about the car they were selling me then I went to check the oil and it was smoking but they still tried to sell it to me. Not helpful

An
Review №21

This is an awesome dealership from start to finish. We came all the way from Michigan and would do it again. I have bought lots of cars over the years and this was by far the best experience. You feel very well taken care of and they are very honest and friendly. They made sure we made it home safely and that everything was going well. Would HIGHLY recommend! Angela and Tommy # MINI love

Ph
Review №22

Great experience with everyone at auto group of louisville. Friendly, helpful and accommodating.

Sh
Review №23

Mr. Scott is super dope. Coming straight out of a wreck where the other driver totalled my SUV. Mr. Scott understood my situation and did everything he could to assure me of claiming my 2014 Dodge Journey. Grateful for his assistance, understanding, and patience. My transition was a complete breeze. Thank you, Auto Group of Louisville!

jo
Review №24

Guys here were super great to work with. I bought a Mercedes GL350. Couldn’t have been a more hassle free deal. It only came with one key and Scott even called their direct dealer to try to get me a discounted fob. I was in and out, and the car is great. Their lot is full of great looking cars, I’d send anyone there anytime for sure

Ja
Review №25

Great purchase of a clean Porsche Panamera. Easiest car buying experience ever for me. Thanks Edgar!

To
Review №26

Edgar, Karla and Chad are great to work with! I have taken all my cars to Chad for everything from new tires to major issues for several years. My daughter recently needed a car and Edgar had the perfect car for her.

Ke
Review №27

Always easy and stress free purchases at Autogroup of Louisville. The staff here strives to get you into the best vehicle for the best price. Ive purchased many cars in the past and ill buy again.

Ja
Review №28

Edgar and his team are great! The opposite of what you might expect from auto salesmen. Very fair and honest, exceptional integrity you can count on!

sh
Review №29

Bought my first car from here !! Great Prices, staff is very friendly and willing to help you no matter your situation. Overall best experience I’ve had at a dealership, I would Recommend to anyone looking to buy!

El
Review №30

The people at Autogroup are friendly and knowledgeable. Stop by and ask for Edgar and Michael. They can help you find the right car and take care of your financing needs as well. Best price within 200 miles! 🚗😆👏

Cy
Review №31

I highly recommend Auto Group of Louisville. The customer service is excellent and most importantly they have quality cars that are affordable. Auto Group of Louisville is the Best Auto Dealership in Louisville. Everyone needs to go check them out. You will be glad you did.

Ke
Review №32

Completely different atmosphere then Ive ever experienced when buying a vehicle. Theyre team provided a feeling of customer service, not sales! Honest, knowledgeable and relentless on helping us find what we wanted... Not what they had!Ive recommended them to close friends, family and business acquaintances who have all said the same.Highly recommended for your next purchase!

Su
Review №33

Had a great car buying experience with Mike and the rest of the team. I took a while to do research and make my decisions and they were never too pushy about it. The car itself is in great shape too.

Ja
Review №34

The staff is fantastic! We felt no pressure and they were able to answer all our questions. Once we knew what we wanted the buying process was fast and easy. Will definitely be back in the future. Special thankyou to Scott for all your help! Side note ** if you’re an art lover... they have some beautiful pieces from a local artist on display! We bought a painting and a car !!

Jo
Review №35

I dont ever comment on the service I receive, but I had to this time, because this is the worst experience Ive ever had. Owner has no business ethics whatsoever. I had a deal in place to purchase a vehicle, and was flying in to pick it up. Without even notifying me of additional interest, owner sold my vehicle the day before I was supposed to fly in. Never said sorry or anything. I thought it was at least a decent gesture to offer to reimburse my travel costs; however, once I submitted my airline ticket receipts, the owner did not respond until a week later, and stated he would no longer reimburse me for my expenses. In his response to me he stated, sorry...not sorry. I have all the emails to prove it. Run, dont walk from this place. Owner is dishonest, and has no respect for his customers whatsoever.

Ty
Review №36

The staff is very friendly and personable! They make you feel like you are right at home and had great customer service from before buy, up to buy and after buy. Had some unfortunate things with my vehicle early on but it is a very nice high mileage vehicle for what its worth! Overall great experience!

Li
Review №37

Made my car shopping and buying experience amazing. I would highly recommend purchasing a vehicle from them. They offer a great selection and financing. I love my new mustang GT.

Er
Review №38

Thank you so much! Made such an easy experience for someone buying their first car!!! they really knew what they were talking about, and helped me in each step of the way without making me feel pressured

In
Review №39

Hands down, this is the best place to buy a car!!!! Some people exaggerate in their reviews, but I’m speaking from experience! They have the best prices and the friendliest staff. What more can you ask for in a dealership. Finally, I love the fact that they DO NOT harass you or try to trick you into buying a car. They don’t need gimmicks!!!! If you’re tired of the OLD SCHOOL way of buying a car, please consider the Auto Group of Louisville for your next purchase!!!! I am a happy customer for life!!!!

ST
Review №40

Best selection of pre owned luxury vehicles in town. Professional service and a very easy purchasing process. My family will continue to buy our vehicles from Autogroup! Definitely 5 stars!

Ja
Review №41

My first experience with Auto Group of Louisville was definitely a pleasant one. I will never buy from any where else. Honest, sincere, and truly wonderful people! I continue to have an excellent customer experience. 6 months later, they still treat me as I’m part of their family.The entire staff was professional, friendly and very knowledgeable. Scott was very patient and personable, was especially helpful and made my Wife and I very comfortable with the purchasing experience. I would highly recommend this dealership to anyone interested in a high quality vehicle who expects high quality service as well

St
Review №42

They are true to their word! From Mike who walked me through the process of buying the vehicle I wanted to the team at Idrive Freddy, Karla and Edgar who made sure the vehicle was serviced and ready to go. Hard to find honest car dealers anymore but they are trust worthy.

al
Review №43

Scott was very helpful. Very happy about my Honda CRV. Good selection of nice cars.

cv
Review №44

It was a pure pleasure dealing with Edgar and Karla! I found the car of my dreams, a BMW X5! They shipped immediately and I was driving my Bimmer 2days later around Atlanta!These are good, honest folks! I would but from them again!

Mo
Review №45

Excellent dealership to work with. Drove down from Indianapolis to look at a car. I worked with Shaun and he was very courteous, professional and was in no way high pressure. It was a very pleasant experience (how many times can you say that after working with a car salesman?) and even though the car wasnt exactly what I was looking for, if Shaun gets the right vehicle for me I will be back to finish the deal.

Ju
Review №46

The owners and staff there are very easy to do business with and offer a no pressure and satisfactory car buying experience, always. I’ve done business with these guys at their other dealership(s) for several years now and although I now live about 30 mins from Louisville I still drive in to have my vehicle serviced when needed by their excellent mechanics..I don’t have anything bad to say about my experiences in dealing with Edgar and Vlad (owners), or their mechanics or staff. Lastly, I’ve recommended them to friends and family and everyone has said good things about these guys and now they too are repeat customers also.

Al
Review №47

Searched for several months looking for a specific car. Found it at Auto Group of Louisville. Edgar and his staff were super professional and accommodating. Also assisted with shipping to CT. Great experience!

El
Review №48

I definitely recommend anyone that is in the market for a car to visit Auto Group of Louisville. My two sisters came here to buy a car in the past and Edgar got them two great cars. I just got a VW this weekend that runs great and was a great price. They don’t push you to buy a car like most dealerships but actually make sure you get exactly what you’re looking for. I’ll be coming back in the future. Thanks Edgar and Mike!

Br
Review №49

Great service! Easy and smooth transaction. I was recommended by someone else, now I’m recommending myself. Have to give credit where it’s do - Bryson

Ky
Review №50

Great company to work work. Have used them to purchase a couple cars now for my business

Je
Review №51

I just bought a 2014 BMW 528i from the best company I’ve ever dealt with in my life! Price was perfect! Financing was easy and worked well with my budget! I’d recommend Evan Blakeman my sales guy and Shaun in finance to all of my friends and family! Don’t hesitate to stop in and drive out with the car of your dreams!! A+++++++

Th
Review №52

These guys are just the best. After visiting several auto dealers, I was exhausted from all the pushy sales reps. Auto Group of Louisville was a breath of fresh air. Their down to Earth attitude and genuine personalities made the car buying experience stress free. They helped me find the right financing and I drove off with a sweet high end vehicle with low mileage. I honestly could not imagine a better environment to get your next ride.Thanks Auto Group of Louisville

Br
Review №53

Knowledgeable and friendly sales staff - no pricing games or let me check with my manager back-and-forth. Took about an hour for them to put me into exactly the car I wanted, priced *below* KBB fair market value. Thank you Michael!

Co
Review №54

Love this place!

Ma
Review №55

This is the best place to buy a car in my op ion. The quality is second to none. I have bought several quality cars from this dealership!

Ka
Review №56

Scott van cleave was super helpful in making sure that we got a car the was reliable within our price range, and met all our requirement in what we were looking for in a vehicle. Very nice and easy to approach, he was patent with us with our many many questions. He helped us to find a car that I absolutely love. His service was all around meeting expectations and more.

Tr
Review №57

Theyll work with you and go the extra mile to get you in the vehicle you want.

La
Review №58

This place is the best! They are friendly, helpful, and super professional. I got a great deal on my new BMW. Will not hesitate a second to come here again for my next vehicle.

As
Review №59

I have known the owners of this dealership for the past 10 years and believe me I’m completely satisfied with their service and personality. I have bought at least 7 cars from them. They also offer service to vehicles with A+ rating. I always feel like I’m part of a family when I’m there. I’m truely staying with them for life!

Ri
Review №60

From the moment I walked in I was greeted and asked how my day was going from there we discussed what I was looking for, and interested in from there the team took it and ran with it!! Rest is all in the books!! I highly recommend this place from the staff and selection of vehicles made it hard which to pick !!!

Mi
Review №61

Great dealership with friendly staff. Full knowledge of the vehicles and active in the community. I have worked with Edgar for years. Great store would recommend to anyone.

Sh
Review №62

They are very professional...helps you in any way they can.

El
Review №63

Bought a BMW from them and they were extremely courteous. Worked with me on the price of the vehicle so I could get something I really love. Would definitely recommend them to anybody I know!

de
Review №64

Had a very great experience and Scott is the man 5 stars

SC
Review №65

These guys are definitely great to work with no pressure. Edgar the owner went over and above to make sure I was happy with the vehicle and the deal that he gave me,definitely recommend these guys.

Mu
Review №66

Solid team of professionals that’s dedicated to highest level of customer service. Will go above and beyond to make a deal happen. Not a typical vibe you get at a car dealership👍

ry
Review №67

Nice people! Way over priced cars.

ci
Review №68

I know the owner ( Mr Edgar ) who is, one of the best honest businessman I have ever seen. He would tell you if there is any issue with the car you are going to buy and also he would give his suggestion base of your life style if that car would be a good choice for you and your family or not. He, his partner Mr Velad and his team including Michael, Scott, Karla, Chad, Freddie,Steven,Teleston and all other member of his team are outstanding and they really care about what they do for their customer. I have done so many purchases from them but also recently but 2015 Acura MDX and deal with Scott, Edgar and Michael. They make you feel like you are family even I was not sure I can get approved from the bank. They support and helped me through this process. Awesome team. My big thanks to all of them. Highly recommend this place and looking forward to refere more friends and also I get my next car from them . No pressure no pushy feeling at all. Awesome team. God bless Edgar. 😊🙏🌈

Mi
Review №69

Great selection, nice, honest people and a relaxed atmosphere. I trust them.

Sh
Review №70

Smooth transaction, and great car! Hyundai is in perfect condition. - Curt Cain

Br
Review №71

Edgar and his staff are the best! Very easy to work with, treats you like family. Go buy a car 😀

Ta
Review №72

Couldnt be more happy with my visit and experience at Auto Group of Louisville. Mike from internet sales was friendly, informative, and willing to go the extra mile to see me happy. Thank you for your service!

La
Review №73

Great experience! After being in a wreck that totaled my car days before I moved across the country, I was in desperate need of a new vehicle. We originally booked to look at a VW Tiguan at another dealership, but when we got to that dealership they had not detailed it (despite us calling two days in advance) and were not enthusiastic to work with us at all. We happened upon another Tiguan at Auto Group while test driving the other! We popped in last minute on a Friday afternoon and the staff was very welcoming, understanding, and SO efficient. Although their Tiguan was a tad out of our price range, we chose it over the Tiguan at the other dealership solely because of their understanding, efficiency, and willingness to work around our tight schedule. The car was in pristine condition, had a great record, and they even topped off the gas before I left the lot! Off the lot with nothing to worry about. I have great confidence in this dealership and will be recommending anyone I know to these guys!

JA
Review №74

Bought a 3-series bmw, Scott was straight forward and to the point. Gave me all the information I needed to make a decision. I shopped 200 mile radius and was willing to drive to Indy or Cinci. They matched the price, made the numbers work and got me in the payments I needed to be. Go see Scott and save yourself the trip elsewhere. No pressure, very honest and personal.

ta
Review №75

I give this Auto dealership more than 5stars due to their patience with us we didnt feel rushed. When buying a car is stressful but they made us feel at ease. Thank you Shawn, Evan, Edgar

El
Review №76

Edgar went above and beyond to get me the car I wanted! The best car buying experience I’ve had thus far!

Am
Review №77

Everyone there is so nice and helpful. Love my new car and look forward to working with you all again in the future.

Ce
Review №78

The customer service is impeccable and their very nice, got my car from here and had no problems

Ad
Review №79

Only place Id ever trust in buying a used luxury car. My whole family bought their car from them. They never disappoint!!

Ka
Review №80

Yesterday I bought a 2017 Honda CR-V Touring there. I had been in communication with Mike for several days, and his customer service was fantastic! I would purchase another vehicle there!

An
Review №81

Great customer service along with a great lineup of vehicles to choose from.

Ju
Review №82

Good prices and customer service and staff are professional, friendly.

Ry
Review №83

New facility, friendly staff and great experience looking for some quality Cars!

Co
Review №84

Thank you for making the process straightforward and simple! Appreciate you taking care of us!

Bo
Review №85

Really great service!They took the stress out of car shopping!

jo
Review №86

Great dealership. Great staff that goes above and beyond!

Mi
Review №87

Great place, great cars, exceptional Staff!

Jo
Review №88

This is one of the premier auto dealers in Louisville. Great staff and second to none service.

Mi
Review №89

Very good and honest service! Recomend 100%!

La
Review №90

Man if your looking for a car, this is the place to be they got me done in no time thanks 🙏🏾 for the help

Information
100 Photos
90 Comments
4.8 Rating
  • Address:11601 Plantside Dr, Louisville, KY 40299, United States
  • Site:http://autogroupoflouisville.com/
  • Phone:+1 502-999-9000
Categories
  • Brake shop
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Car accessories store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:11AM–5PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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