We scheduled American Mobile Glass two different times and they didn’t show up, or call, either time! The owner, Shane, told me his installer was on the way the second time, so we rushed home to pay the man, and were stuck there all day waiting for him to show.Extremely inconsiderate of a person’s time.

So far a horrible experience. I would give 0 stars if I could. They came and replaced my windshield 2 days ago. When I got into my car that afternoon, I noticed they had left several scratches on my dashboard during the install and the windshield also had an alarming gap on one side. Clearly not an acceptable job. I called and was told the manager would call me back. He still hasnt. Yesterday after work (it rained most of the day yesterday), I got into my car and immediately noticed the windshield was leaking heavily. The leak is so prominent that my floorboard was soaked as well at the fabric at the top of my door. The water was dripping down. I am alarmed as to where the rain could have seeped into (electronics, etc). Called AGAIN and again was told the manager would call. THEY STILL HAVE NOT CALLED ME BACK. My husband called about an hour ago to give them the benefit of the doubt but again he was told we would get a call back. 3 calls and no real response. If they call and make it right, I will amend this review. If not, guess my next call will need to be to my layer to file a claim for negligent property damage.

I needed a replacement for a basement window. They were able to get the window fixed in two days at a very low cost. Great work. Thanks!

Shane from American Mobile Glass is a class act. Called Saturday with questions about my windshield and he was immediately so helpful and informative. I had more questions at 10pm at night and Shane was quick to answer and offer advice. That’s how you do it. Call this guy!

I would recommend American mobile they have very polite customer service operators and the tech did a great job it was clean and fast

These folks have done 8-10 windshields for my business. Ive only had one small issue and they went out of their way to take care of it. They show up on time and do a great job.

Totally unprofessional! How can this company still doing business?? Had an appointment called by 10 am to check when they will show up. They said their technician was working on a car and Im next. Called back by 1 pm still working. 5 pm no one answers. What a jerks lost a whole day with 18 wheeler sitting for these camlotte

They do not warranty their work. Clearly states warranty all works as long no damage is done to vehicle and all that was done was a ice scraper scratched windshield and the guy who answered laughed and said no only replaces for leaks

American mobile glass is awesome!! Shane and the gentleman he sent out were very polite, efficient and professional while replacing our homes double pane window. The estimated cost by Shane was spot on and affordable.

Not sure how these guys are in business. Called to get quote on window repair, was told owner gives out quotes and would email. Called back 3x, finally got email from owner saying they could do it but no quote. Emailed back no response and never got quote even after re calling. It is clear owner doesnt care. Used insti-glass, they were MUCH more professional.

I called and was able to get an appointment the very next day. Our driver had a hiccup in his schedule and was going to be 90 minutes late for the appointment. They were still able to get us in even though we were running so behind. The price was fair and the customer service was great. I am very happy with this company.

Shane and Josh were great to work with. My windshield was replaced quickly and they both provided great customer service. Highly recommend!

They called at 9:00 am to say they were on the way.Never showed up and after I called to see where they were said they were busy and couldnt come for 4 more days after we already waited 4 days The guy was rude and said they saidwere busy .Got it done cheaper and better I hey are busy

Fair price, professional installation. Just a minor glitch in communication of installation time.

Got my windshield replaced here Friday. Thursday evening we had a no fault of our own mishap and our insurance would not cover it. We called all over and because it was New Years weekend everyone could not come out until Monday or Wednesday. New Year was Tuesday. My husband would have missed two days of work. We called American Mobile Glass. Susan gave us a great price and had someone out there that Friday afternoon. Their customer service, pricing, helpfulness and work is on point. Excellent place. Notnonoy did he fix our windshield he vacuumed out all the shards of glass that were inside the car from the smashing of the windshield. I fully recommend this place.*If it rains and you dont have a carport or garage you will have to go to thier shop or wait though. Nobody can fix a windshield in a storm. Plus your car would be all wet inside.

Clearly not open 24 hours as advertised, but the man that answered the phone at 3pm on a Saturday asked Are you serious?! Its Saturday! Um, no! How about you call back on a Monday!Me: um, how about you take lessons on customer service or just common decency and maybe you wouldnt have lost another companys business.

Just got my windshield replaced here. These guys are friendly and have good service. They were the only ones in Louisville and Lexington who were able to get me in today on short notice. They were also cheaper then the other places i got prices from. So if you need a window and ur heading thru Louisville or in Louisville give them a call for sure.

I procrastinated getting some glass sheves cut for a couple of curio cabinets I bought on FB yard sale site. all of the sudden w family coming to visit for Derby I was anxious to get the cabinets done and put all my Disney on display before they came (we just bought a house)... I must of called anywhere from 3 to 7 shops with no luck... But Shane sure did step up and help me out. And, he got them done in less than 24 hours... cant say how much I appreciate them helping me out. You guys rock. Great communication too!

I got a minor discount for driving to the shop. It took less than an hour. Im happy.

The installer locked my keys up in the car and told me it was my fault because he forgot he put keys in the middle. So not only did I have a 450. Bill to pay him but 125. To lock Smith. Used this company alot for our buisness but after that never. His attitude sucked. I was shocked he acted like it was me. Yall should drug test your employees

Very unacceptable and unproffesional. Ordered a glass repair on my 18 wheeler thursday morning to be installed monday morning. Called and asked to find out a eta on tech could not give, lady that answered the phone was very rude. Told me we dont give appointments and it takes hours to install. I told her safelite did mine 2 yrs ago and we took visor down and and reinstalled everything in 45 minutes. She said well i can help you even though i ordered in thirsday morning. And said sorry cant help you and hung up the phone. This is not the first time i have heard fellow owner operators have multiple problems with thier service and professionalism. I wouldnt give them a star at all considering rude, unprofessional as well care of thier knowledge of tech performance and where abouts.

Horrible customer service. No show and very poor communication.

Friendly folks fair prices

Friendly staff, free wifi and comfortable waiting room.

Great service

A+ job very professional