Bought my 2022 Civic Lx from a very kind and friendly salesman by the nick name of Stretch I had searched high and low for this car. And Stretch and the team went out of their way to locate this beauty for me. Kalvin and Josh (Sales managers) both worked with me and my budget along with my credit history (which wasn’t too hot) to help me get the car I wanted at the budget I was on. I would DEFINITELY recommend you to give these guys a chance if you’re in the market for a new or used vehicle.

Ray was fantastic to work with! He worked with me and was kind and understanding while I made a decision. Best car salesman!

One of your salesman, ray Copley helped me and my wife find the perfect car, and gave us a great deal. Easy process. 10/10 would recommend him to anyone.

Im not one for leaving bad reviews but this was a terrible experience. We went to purchase a new car after having issues with our old car. When we pulled up and thought we were in the wrong place, that should have been our first clue. The salesmen were playing football in the parking lot because they had so few cars on the lot. We had seen a new Odyssey on their website and went to look at it. We were told by our salesman that it was sold but they had other dealerships and could pull from their inventory. He checked the other locations and then went to talk to his manager. When he came back he admitted that the cars on their site were bait cars to get people in the door. We finally agreed to order a new car from the factory and started doing the numbers. We saw something called the Wyler Protection Package and asked what that was. They stated it was mud flaps, floor mats, paint protection and delivery fee. I asked if that could be removed and was told it was non-negotiable. We went to leave and he went to his manager again. They agreed to remove the package (over $4k) but left on the delivery fee. I questioned that because delivery is part of the MSRP but was told again that it could not be taken off. We went to leave again and the manager came over asking what could be done to make the deal work. I told him about the issues we had, especially the bait car and he told us his salesman would never have said that. Completely throwing his employee under the bus. As of a week later, the car that was listed for sale that was sold is still on their site. We went to a competitor on Monday and had the complete opposite experience and bought a new 2022 Odyssey.

Eric Jakob at Jeff Wyler Honda Auto Mall helped me find the perfect car for me! He took the time to listen to my needs and budget, and had several recommendations that helped me make the right decision on a new car. Eric made the whole process easy and stress free and his team was there to assist the entire time to make sure I was taken care of. If you want to have the best car buying experience possible make sure you ask for Eric Jacob! Eric and his

I had a vehicle that I wanted to sell. The Buyer Center Manager contacted me and made the whole process as easy and stress free as possible. I didn’t feel pressured and was at ease through the entire process. I would highly recommend this dealer to anyone looking to buy or see a vehicle. The Buyer Center Manager Eric Jakob was awesome. I’m definitely gonna come back again for anything that I need in a vehicle. He made everything cut and dry and his attitude was very professional. Very good experience

Went in on a Friday, was told the car would be ready that weekend as I needed a way to get to work that Monday, asked multiple times if it would be and was told yeah it wont be a problem. Well its safe to say they over promised and under delivered. Wasnt able to pick it up until the following Tuesday. This is a minor gripe but still a large inconvenience. I love my car but this dealership left much to be desired. Still waiting to hear back about the all weather mats that was supposedly in the Jeff Wyler package as well. Expect to see a pretty high price tag on that package. Theyre not able to negotiate down the almost 5k Jeff Wyler Package either. At the end of the day if I ever need another vehicle it wont be through this dealer.

The best experience I have ever had working with Eric Jakob. He really understands his clients needs, and wants to complete any car need whether buying or selling. Selling our car couldnt have gone any easier with the help of Eric. His professionalism, and overall work ethics speak volumes. If ever in the market again, I will be calling Eric. Keep up the good work, and thank you for being so kind!

The Service Department was clean, the assistance to get my car in for service went very smoothly. The waiting area was comfortable and restroom was very clean!

Went in today and sold my 2020 Jeep Wrangler to Eric Jakob. Super great guy!!! Legitimately the nicest sales person I’ve ever ran into. If you get a chance to stop in, ask for Eric and tell him I sent you

Excellent experiene from beginning to end. Ray was our sales consultant. He was incredibly friendly, professional and bent of over backwards to try to obtain exactly what I was looking for and also negotiated an excellent trade in price on my used car.Times are tough right now and I knew going in that inventory might be an issue. I had very specific requests for my vehicle and a couple of features were non-negotiable (I wanted a hybrid). Even though they didnt have what I was looking for on the lot, they were able to locate a model in N. KY and I was in my new vehicle 48 hours later.I huge thanks to Ray Copley and the rest of the team for your professionalism. I would definitely give you all my highest recommendation.

Was contacted by Eric with your sales department regarding my inquiry on Kelly blue book to sell my truck. We were able to meet and come to an agreement on selling my truck. I was truly impressed on how easy and stress free he made the process. I was very pleased when I left your facility. Thanks

Had a great experience here. Actually sold our car to them. Eric Jakob is the man to see. Extremely courteous, smart, personable and very professional. Will update this when the transfer is official with the bank and we are all complete about how the rest of the experience went. Keep up the good work Eric!

Bryce Johnson was a helpful young man in helping me find a car of my interest. He was polite, informed me upon a lot of information on plenty of nice vehicles, and stayed with a smile on his face. Couldn’t have been better.

Advertise a vehicle with 15,000 miles on it. Listed as being on the market for 50+ days. Show up and it has 20,000 miles on it. Put $6,000 down on vehicle on a Sat. Come back Mon. with remaining $40,000 and vehicle has 21,000 miles on it. A thousand miles in 2 days? Does Jeff Wyler not care about his sales people racking up miles on his vehicles. Guess not. Karma will catch up with all involved. Good things happen to good people........ Bad things happen to bad people.

My family and I purchased a vehicle from Bryce in September. He was very polite and patient while working with us. I appreciated his knowledge about the vehicle we purchased and would definitely work with him again for future vehicle purchases.

I was interested in looking at a vehicle that was listed at this location. When I arrived I was informed by a front dest receptionist that the vehicle was 15 minutes away. 20 minutes later a bald man informed us that the vehicle just pulled in. After waiting an additional 10 minutes I decided it was time to leave. The bald man stated that the vehicle just arrived and pointed to it parking. He also introduced himself as the general manager, but did not provide his name. This location does not VALUE a customers time. I informed him I was displeased with my experience and lack of communication with the wait. He was very rude and stated that he specifically got this vehicle from Jeff Wyler Nissan just for me to look at. He acted as if he did me a favor. I would not recommend this location to anyone. This is not the first time I have left a Jeff Wyler dealership due to poor customer service.

Was on my way from 2 hours away to test drive and hopefully purchase the 2021 Honda Civic type R they had. Cars.com had it listed for $39,305 and when I emailed them about it I was told that they are a third party and their prices aren’t accurate! Really so isn’t that false advertising? Oh and the kicker is the lady emailing from their internet department Hannah Acton told me the price was $49,305 and that they don’t go off cars.com and then turned around and emailed me saying the price was $39,305. So when I questioned her about that she said oops I made a typo that should’ve said $49,305. I work for Honda in mason and I know there is a ton of mark up in these new cars because of shortages but when one site says $39,305 and then Hannah emails me the same price of $39,305 then I expect them to honor the $39,305 price. Shady dealings here. Last pic I posted is from their website not cars.com and says $39,305. They should honor that price

I bought a beautiful car from them ... Service center handled my post purchase request and follow up excellently! Everyone was super nice. However, there were major issues after my beautiful car was totaled and title wasnt file properly, and the number of calls i had to make to get issue resolve was unacceptable Took me doing all the work to get things corrected. Also cost me over 60 points on my credit due to delay in title work and extended warranty cancellation!

I recently bought a 2022 civic from Jeff Wyler Honda. At first I was thrown off by a $2195 “accessories” package. But once my salesman “Stretch” explained it in better detail and how it would extend the life of my vehicle and what all came with the dealer installed options. I quickly realized I was getting a 5k$ value for almost half! I highly recommend you going in Jeff Wylers for your next vehicle purchase. And I also recommend asking For Stretch as your salesman!

I went to Jeff Wyler Honda in Louisville a few weeks ago and had the most pleasant car sale experience. Ray Copley was professional and exceeded my expectations while there. Most of my car buying experiences have been annoying but this was anything but. I would not dread to go back. The follow up was well and I’m looking forward to any future encounters with Jeff Wyler Honda.

Purchased a 2021 Honda Civic Hatchback Sport last week and I had one of the quickest and best experience that I have ever had than any other dealership that I have went to. Thanks to Kajal, who helped me out and has been great during the whole process from beginning to end. I would totally recommend going to Jeff Wyler Honda, and talk to her. It was definitely worth going to Jeff Wyler Honda.

I had gone to multiple dealerships. My credit is not the greatest by any means. And I had a trade in that wasn’t the greatest either. Nobody could get me approved in my situation and for what I wanted to put down. I’m not sure how Joshua got it done but he did and I drove away happy. Awesome customer service and will literally do everything they can to get you driving! Thanks again guys!

Ray Copley did great!! He was so friendly and professional. I always dread buying a car but he made me feel so comfortable and wasn’t pushy. I would definitely recommend coming here and make sure you ask for him!!

Well I originally gave this place 5 stars but now I see that they dont really care about anything but make money. I bought a vehicle in June 2021 and it is almost August and I have received NO paperwork to get plates put on the vehicle. I have attempted to call them SEVERAL times and no one calls back. I will have additional fees if I do not receive my paperwork by Aug 3rd. I will NEVER go back to this car lot and I will never refer family or friends there either.

Went to Jeff Wyler to buy a car and Kriston came to help and his service was amazing! He helped us with the vehicle, provided us with information we need to know, and just had good service all around. If I come back I know exactly who I would want to help me out

Initially, I was so happy to work with Jeff Wyler Auto Mall. They were prompt with responding to me when I inquired on Auto Trader. They even worked with me to deliver beyond their normal delivery zone. Because of the info shared with me in the process, we felt confident in buying with delivery, because the process seemed honest and genuine.However, everything went south very quickly. The car showed up, we signed the papers and the deal was done.Immediately after, we took it for a drive. First I noticed that the vehicle that appeared to be clean, was not. It had stains on the fabric, residue from spills and some of the USB ports didn’t work.We were horribly, horribly disappointed to find that the transmission wasn’t working properly. It was delaying to shift and the RPMs would go up to over 4000 for going up a small hill and would often fail to shift on a hill.Replacing the transmission cost us over $5000. Then, a couple of months later, the air conditioner stopped working. We will have to have that repaired or replaced.We are aware we could have and, clearly, should have had the car inspected prior to purchase, however, with a clean car fax and a inspection done, we didn’t expect such issues to arise and especially not so quickly.While we love our Yukon XL, we are horribly disappointed in the Jeff Wyler team. I would work with the associate again, as I do not think she was aware of the issues, however, I feel the people who dealt with the car, driving it here, inspecting, etc were incredibly dishonest. I haven’t received such horrible customer service in my life. While I know the used car shortage is causing us to have to buy wherever we can, I highly encourage you choosing someplace else to buy a used car.

We had an excellent experience purchasing our Honda CRV from Joshua. He made everything easy, explained everything clearly, and was very courteous. We are fortunate to have had him as our sales person. You are very lucky to have him as an employee.

Eric Jakob was so kind, helpful and very professional. I will definitely reach out to him with all of my car needs

Called on Friday to schedule oil change and radio recall. Had to leave a message no one called me back. So I called this morning and they couldn’t get me in for a week and half for the recall and oil change. Had to call back cause realized could not do that date and said just schedule the oil change, it’s still going to be a week before I can get a oil change. If I didn’t have the Wyler care package I’d go somewhere else. There reason was short of help and now people are driving more so needing service.

I originally gave this dealership a one star review a month or two ago because I had issues that werent being resolved and no one would talk to me, about a month ago I got most of the issues resolved and appreciated it. This month they got a hold of me and fixed the rest of the issues I had and went above and beyond today to try and make up for everything and I have to admit, I went there today just along for the ride not expecting a whole lot but was pleasantly surprised at the level of customer service and overall atmosphere of the dealership, I noticed other customers being treated very well too. My thanks to Shawn who was my host today, it was very much appreciated. 4 stars means if I see something I like there I would buy again if the numbers made sense, its not quite a 5 star dealer to me, but not too far off. But I can definitely appreciate the improvement of their customer service, its the main gripe I would have anywhere, so thank you.

I recently purchased a vehicle and will never shop from another lot again! The service and care i received from Kriston was exceptional! Not only did he make sure that I was completely comfortable throughout the entire process, he went above and beyond to get me the best deal possible on the car that I initially said I wanted. I’ve been to plenty of lots and never came close to receiving the level of care that I did here at Jeff Wyler.

This dealership seems great, until you realized you get screwed on their additional packages that jack up the price of your car $4000+, I purchased a 2018 Yaris and I was sold the car dirty, was told it would be detailed and the SHAKING would be fixed. I was given a loaner car which is nice, but after a week of them having my vehicle, when picking it up I realized it was STILL dirty,and the shaking was actually worse than before. I asked for a description sheet of what all was done to my car and they couldn’t seem to tell me why they couldn’t give me one.Was then told they were taking the car to Toyota so they can see what was wrong. It has been 4 days past the date I was told it would be ready for me. I have not received any type of communication. I Have tried to contact the dealership myself through phone calls, emails, and texts, no one will reply to me regarding the status of my car.I will NEVER return to this dealership, or any Wyler owned dealerships in the future. They only care about getting your purchase. I’d rate this place less than 1 star, and would never recommend anyone to buy from here.

Kriston was awesome! He assisted us every step of the way. He made it happen even when we didn’t think it was possible. We love our new car… low payments and all!

I purchased a 2020 Honda Pilot Touring. Sales personnel were professional and I got a Fair deal. But with the exception of returning calls, texts and emails after the sale to arrange a service, once I got in touch with someone who took the initiative, things went very smoothly. The loaner car was great and service was completed within the quoted time frame. Jordan in the service department was especially helpful.

I was pleased with one of your employees, Kriston. He showed great customer service skills and helped me with everything I needed to know about buying my car. He’s a great aspect to your company and I would recommend anyone to come here and purchase a vehicle with the help of him.

Ray Copley is the only car dealer I will ever work with. It’s usually a stressful experience looking for a new vehicle, but Ray helped me out and made it enjoyable. The the accessories package was questionable until I was informed what it was and in turn I found out it was a great deal and it was well worth it. I will definitely be visiting again when I need another vehicle.

Ray Copley is the only guy on this lot Id ever consider talking to for a vehicle and thats because of all the lots Ive ever been on he has was the most upstanding dealer Ive talked to. Weeks of searching for the right vehicle for me was a waste when it takes Stretch here just a few minutes to get all the info needed to put you in the right ride. Good people are hard to come by on the sales world but this guy right here is one of the few.

Not an integrity dealer company! I’ve found a perfect truck that I am interested however one of sales said it is in the shop for a replacement part and it will taking a week and promised to let us know once the part is replaced. However the sales texted to my wife that it was sold in two days later that the promised was broken. Now I will NOT buying any vehicle from there.

I just leased my second car from Jeff Wyler Honda Auto Mall here in Louisville and continue to be impressed by their customer service! Josh Schuler, Ron Williams and their entire team are second to none. There are many car dealerships out there to choose from, but I only see one.Thank you to Josh, Ron and your team at Jeff Wyler!

I’d refer anyone to Ray at Jeff Wyler Honda! He is one of the most charismatic people I’ve met and you can tell that he studies his work. Wonderful place with even better staff

Kajal was an awesome sales woman, she sent me pictures of the car I was interested in since I was coming from 3hrs away. She went over all specs of the car since it was my first time buying a Honda Accord touring and I am in love with it. The managers were really friendly and got me done fast. The finance department got me in and out swiftly since I was in a hurry to get back on the road for my drive back home. I would definitely recommend Jeff Wyler Honda to my friends and family and ask for Kajal.

I absolutely loved the service! Kriston was extremely helpful throughout the entire process and made everything less stressful. Glad he could help me pick my new vehicle ! 5 Stars !!!

Kriston was a very helpful salesman got right to it helped me find what I wanted. loved his energy made me feel welcomed I highly recommend to go to him he’ll get you together.

I’ve called and sent this to multiple individuals at this dealership. I just want what’s right and what was promised. If they won’t allow me to speak with the owner or correct this, I’ll continue with more 1 star or less reviews each day until they reach out and correct their wrong. I am not to be taken lightly and don’t appreciate feeling like I don’t matter. Customer service is in short supply at this establishment and now the world will know of it each day forward.Hi, this is A.J.We last communicated on August 9th. You told me this info. had been passed off to your manager. I still have yet to hear from anyone or receive reimbursement for a service (oil change because the vehicle I bought was nearly bone dry) that was guaranteed before I even left your lot. However, by the time the paperwork was all finished, the shop had closed for the day. It was approved by a manager and I was told that I may take it (my 2017 red F-150) to a place of my choosing in my hometown of Owensboro, KY (2 hours west) and send a receipt to your place of business for reimbursement.I need this matter resolved so I can move on please. I have contacted your lot multiple times since June and nothing has come to fruition. Its a matter of principle and good business.Below youll find the last text I sent in regards to this very simple request.This is my primary number and I would appreciate someone in upper management or the owner calling it as soon as possible please. Thank you.Do you have any information regarding the agreed upon reimbursement for the oil change on my 2017 Ford F-150 back on 6-24-21?As requested, I sent a copy to this number a few days ago.When my car salesman last spoke with me, he said that it was approved and sent to the home/corporate office so they could cut a check. He is no longer employed with you all as I recently found out.

My husband and I drove 80+ miles to test drive and possibly purchase a truck. The internet price was reasonable if a little high due to pandemic issues. We really liked the truck even though I seemed to know more about the vehicle than our salesman, a young man who was on his phone during our test drive. Long story short, we sat down to talk price and saw there was a Wyler package fee of over $4,000.00. This fee is non optional. It brought the price up $6000 from what we expected. So a $28049 truck with tax/ title etc turned into a $34,000 plus purchase. BEWARE. I wouldnt have wasted my gas or time had this been upfront.

Kajal and Christopher did a FABULOUS job with helping me lease my new 2020 Honda CR-V. The entire experience was so personable and easy going. I loved that all my questions were answered and my options were clearly laid out for me without any pressure to purchase a new vehicle. Their customer service was exceptional!!! 10/10 Jeff Wyler Honda on Dixie Hwy - go see Kajal, she went above and beyond to help me get my new mom mobile!

Ray is the man! Very knowledgeable and polite. Helped through the entire process. Would recommend Ray for anyone looking to buy a car

They always take really good care of me and are always nice!!

Absolute horrendous!! BUYER BEWARE!! Stay away from this place! They completely screwed our family over while in the process of purchasing a vehicle! I cannot stress enough, find another dealership to buy from! They tricked us in to coming to the lot to buy a particular vehicle. Once we said that we wanted to buy it, they said that someone else wasThere first and sold it right out from under us. Then of course wanted to sale us something else. Memories of old school sneaky, under handed, slimy sales people and staff!

Thanks to Kriston he was able to help me buy my first car, and he walked me through everything!! I highly recommend him to ANYBODY. Keep up the work man !!

It was easy doing business with Kriston. The kid was super polite, and he just knew what he was talking about. Highly recommended.

The worst experience I have ever received at a car dealership! We typically trade cars every 3-4 years so I have dealt with car salesman a lot! Never have I ever felt belittled while asking for transparency.Stop into Jeff Wyler on Dixie where we bought our last CRV (trading it in) to look at a Pilot (something a little bigger). A female sales women came out to assist. At first it started out great. She brought out a 2018 with 60,000 miles. A little higher miles than we were looking for, but if the price was right we would consider.After the test drive, I started asking about price. She went on to say that they would need to pull out credit first. So we went back and forth, not pulling my credit until we have transparency on price and trade in. I just traded my journey back in June for a Ram - I know what my credit score is and what I will qualify for. Capital one had already preapproved us with a decent rate.She comes out with a enormous price tag. Almost 35,000 and totally low balled us on trade. Not to mention they wanted to charge us a 2,100 protection plan that was NOT optional. Um… I don’t want that. So after going back and forth, showing her my kbb trade in value which was 5,000 higher, and some comps on the same vehicle with half the miles (Under 30,000), they finally dropped the price of the car only because I was a returning customer. But wouldn’t budge on the protection plan and trade. I thought it’s a starting point, I will let them work on financing and then can negotiate more once we work that out.I think they were completely done with us because she brought our financing at a 25% rate which was the best they could do. “I was lucky to get this offer with my F grade credit”…. Never have I been talked to this way when trying to buy anything.I will never be back nor will I ever recommend a Jeff Wyler dealership ever again.Oh yeah, working with carmax on a pilot under 30k, less than 40k miles and approved rate of 7%. So this experience just showed that they wanted to just sock it to their customers without any transparency. Jeff Wyler sucks!

Joshua got me in the car I wanted.

Visiting Jeff Wyler was one of the best decisions I have ever made. Kriston was extremely skilled when it came to the car buying experience and helped me and my family navigate the market for our new vehicle ! Without Kriston, I’m not sure where we would be in the car buying process.

My guy stretch looked after me helped me get everything figured out got me in a nice ride & overall a nice guy go visit him if you need help getting in a ride thanks again

Kajal was amazing, if you are looking for a new/ used car I would recommend her to any of my friends and family. Talk about the best buying experience look no further. Wyler family knows how to treat a customer.

Called at 9am when dealership opened. Car was available. Assured me car would not be sold to anyone else. Filled out paperwork, gave deposit and 5 hrs later was called to be told a BS line that car was being sold at same time I called and was no longer available. I would not recommend this dealership

Terrible service after the sale! I spent $50,000 on a used Porsche over a month ago. I drove 200 miles to make the purchase and prepaid my taxes, registration, tags, etc. My temporary tag expired 4 days ago so I cannot drive my car. I was promised my paperwork and a new tag would be overnighted to me, it still has not arrived. I have left numerous messages with numerous different people and no one has returned my calls. I wonder if Jeff Wyler knows or cares what type of service his dealership is providing. Disappointing and unprofessional.

Went in for an appraisal on my car. Kajal greeted me and was professional throughout the entire experience. I left with a brand new 2022 Honda Civic because they gave me such a good deal on my trade in! I couldn’t be happier! Go see Kajal, she’ll make your day and you’ll leave with a smile and maybe a new car!

Please lower the prices or set up a deal with groupon. Free shuttle would be great as well for services that take more than 3 hours.

I was indecisive on buying a new vehicle and I just wasn’t feeling comfortable with my choices, but Kriston was very helpful with narrowing down my selections up to me making my final decision. Young and charismatic if it wasn’t for I would’ve been walking out of Jeff Wyler empty handed, I see a bright future for this salesman.

Tired to shop for a new Civic, but “salesman” only concerned about what monthly payment I wanted. No understanding that we’d get there after we priced the car, discussed down payment, and terms. Basically said they didn’t do anything but 72 months, which isn’t true. Honestly felt this guy didn’t even work there; he definitely didn’t know financing. Nonetheless, purchased Civic I wanted an hour later at another Honda dealership.

First of all, although it was probably the most unorganized impersonal purchase Ive ever made, I love my 2021 Honda Civic.I wanted the smoothest transaction possible. So we did all financing over the phone. We were agreed on a 3 year lease with substantially high payment. But - nope. The cost went up. The purchase switched from lease to purchase with over $120 increase.In addition, salesman who was very polite, was made aware the vehicle had a small scratch and didnt have a lot of gas. I was told the scratch will buff and he couldnt find the gas card. Stated dont worry Ill get you next time .Next, comes a call urgent to return car and scared me to death. Finally told me the paperwork (VIN) didnt match the car wanted to put me in a car with more miles already driven instead of the brand new car with only 15 miles. How would you respond?Extemely disappointed!! Love my car! Anybody have a buffer??

Kriston was good with his product knowledge and help me through the process. He made my buying process the easiest it’s ever been

I recently had the opportunity to work with Kajal Kalabhai. She was one of the most professional, polite sales person that I have dealt with. She listened to what I wanted and what is important to me. She found me the perfect vehicle at the perfect price. If you are looking for a Honda, I suggest you go see Kajal at Jeff Wyler Honda on Dixie Hwy in Louisville. You will not be disappointed. Thank you for a great experience!

Kriston was very professional and honest, he made sure i was tooken care of during the whole process of buying my vehicle. He is great!! I will be back here for my next vehicle purchase!!

I have always taken my Honda civic to Jeff Wyler for service which Brandon and the service ream rocks but the time had come to purchase a new civic. I worked with Kajal and she has been great as salesperson. Im very specific with what I wanted and she contacted me as soon as she learned one was coming in. She was able to increase the trade amount from what they originally offered up to where with a down payment the monthly payments will be manageable. Jeff Wyler doesnt actually have my vehicle in stock as of yet but paperwork has been signed and the Civic is mine once it arrives. Kajal has been keeping me updated on the arrival date every week or so which I truly appreciate. Hopeful that what Im reading in some reviews will not happen and I will get my 2022 Civic next month.

Kriston was by the far one of the best salesmen Ive ever met and he made sure I found the right car for me honestly if I could I’d buy another from the exact same person I would!!!

I had the best experience with Kajal. If you need to buy a car go to her!!! The best sales woman around this town!!!

Horrible experience. Lied to twice about where my new Odyssey was coming from which then took it 2 weeks to be delivered after numerous promises of it being delivered. Now I’m almost 45 days past my purchase date and still don’t have my paperwork to submit for my title. My temp tag they gave me also expires in 4 days. Was promised the paperwork and a new temp tag would be overnighted to me but I’m not holding my breath. Josh Schuler as the sales guy was terrible - do not recommend. Marquis a manager was helpful and understanding but still waiting to see if those promises are followed through.

I have been very fortunate to have had two very good experiences at Jeff Wyler. I purchased my first black Honda here in Louisville last August from Shawn Smith.He took very good care of me with all the aspects of purchasing a new vehicle. I then decided I wanted a white Honda again. So, this July when I went to connect with Shawn, he had became the finance manager. He connected me with an extremely talented young woman, Kajal Kalabhai. We talked on a Friday about what I wanted, but was told there were none available. On Monday, I received a call from Kajal saying that she worked with a Dealership in Ohio where they owed a car to Jeff Wyler. It turned out to be exactly what I wanted. She went over and beyond on my behalf. Even getting me the price point I wanted. She helped me get acclimated to the navigation system and other things that were different than my previous car. She continues to help me anytime I call about anything. with any issue I may have It has been a totally awesome experience. I highly recommend Kajal as a very talented, knowledgeable, kind, patient young woman.

My last experience with this guys was outstanding. I meet with Kriston he was a nice guy that came with a reasonable deal 😉.

Kajal did an amazing job helping find what was right for me. She was very knowledgeable and professional theough the whole experience. 10/10

Kriston was outstanding with his product knowledge and he has great communication skills he mad the process way easier thank you so much !

Kriston was fantastic and helped me purchase my second vehicle after being in a hole he was great and honest and put me in a great situation

Kajal was my sales woman and she did an amazing job helping me out buying my first car. The process was really easy and fast. Definitely recommend coming out to see her and buying a car from them!

Terrible experience with this dealership! My son just made a deal with them, completed paperwork and put down the deposit and they sold the car right out from under him! Not credible or trustworthy!

I visited the service center to have my battery tested. The service technician, Thomas, was kind, professional, and competent. He gave me great suggestions and no pressure.

I just want to say that Kriston McMurray was AWESOME at Jeff Wyler Honda. He had the most patience with me and my family. He answered ALL our questions and more. He is very knowledgeable on his vehicles. We didnt feel like we were being pressured into anything we didnt want! If you are in the market for a vehicle you need to go to Jeff Wyler Honda Mall and ask for Kriston!!! Tell him Nikolas sent you!!!!

Kajal was awesome!!! She’s sold me my 2 cars back to back. I have sent her my entire family and she has taken car off them all. She was great with my kids and went over everything little detail with me. I would definitely recommend Jeff Wyler and of course Kajal out of all the sales dept. Please go to Kajal for your car buying experience.

I highly recommend giving Ray a call to help you find your new ride! Won’t stop until you drive away in the perfect car!

Very bad experience, they will not return calls, I’ve been left on hold for hours, they lost my title and 6 months later I still have no title. You have to call and text multiple times to even get a reply from anyone even managers. My clerks office tells me I can not register my car because the dealership can not find my title, The cars transmission had to be replaced within 2 days of buying it and I didn’t have my car for over a month after buying it because they didn’t even look at it until weeks after dropping it off (I’m still having problems since getting it back)…. When they do answer the call they say they will get back with you shortly and never do unless you call back the next day (it’s happened multiple times) when you show up there they smile and tell you what you wanna hear then don’t keep in touch with you on what you’re needing/waiting on! Even till this day I have no title no return calls a bad transmission and can’t sell it until I somehow get my title from them… I will never return or recommend Jeff Wyler Honda on Dixie highway!!!!!!

I just recently bought my first car from Kriston and he did an amazing job I really appreciate the environment he made me feel very comfortable and confident and it was an great experience without Kriston I probably would’ve went somewhere else and got ripped off I really do appreciate him and you guy’s

Been dreading bringing my Honda Fit into the service shop because of the issues I was having with it. Dylan made the experience super breezy. Customer service was fantastic and they got me back on 4 wheels in 2 hours. Thankful I bought a Honda :)

Had a decent car buying experience. I love the car I got and the service while I was there was as to be expected. I only give 4 stars because they (like a lot of dealers) like to out badges, stickers, and license plate frames all over the car to advertise for them. If you ask them to remove it, they wont. So youll be on your own. I would still recommend this dealer though, as I got a good price on an amazing car.

The staff is nice, dealership is well stocked, and is clean. The price out the door they offered me was more than 6k more than another Honda dealership offered for the same year, make, and model(new). Please be aware of added fees to your bill. No, I did not purchase from this dealer, but I did purchase a new Honda from another dealer. I shopped many dealers in an 100 miles radius and they finished near the top in out the door price when comparing them to other dealers for the same new care year, make, and model.

I really enjoyed working with Kajal, she made our experience simple and easy and helped us choose the right vehicle

Ray was a literal dream. He worked with me despite my situation (read: credit) being questionable. I was so scared it was going to fall through because he would give up like other dealerships had in the past but he was super understanding, patient and guided me along the way! Would give 10 stars out of 5 if I could!

I have purchase 2 vehicles from Jeff Wyler Honda in the past 6 months. My experience was exceptional and I love my car and suv! 5 🌟 for sure!!!!

Went car shopping recently and decided to visit Honda. Was helped out by a great salesman named Ray. Very knowledgeable and patient.

Fast and easy process buying! Sarah was great! Although my bumper was supposed to be painted when I bought the car I have not heard anything.

Visiting Jeff Wyler was a great choice that I made and it turn out to be perfect . Kriston was great help he knew what he was talking about when it came to cars and he help me get my first band new car that I ever had. With out making this decision by coming to Jeff Wyler and using Kriston help with it I don’t know where I will be right now.

Kriston was awesome and knew exactly what i needed and kept me in my budget i recommend this young man to EVERYONE!

I was a little hesitant about purchasing a car from Jeff Wyler, until I met Kriston!His skill set & knowledge pertaining to cars was unbelievable considering his age.10/10 service,I’d highly recommend!

Bought a car from Ray Copley and I love it. Awesome service

Ray was a great Salesman. He was very knowledgeable, courteous, and professional.

Very poor experience at this dealership. After spending five hours negotiating and signing paperwork, I was trading in my Toyota Tacoma for a 2021 Honda CRV, being told my new vehicle would be at the dealership and ready for me the next week. They had contacted their counterpart, Jeff Wyler in Florence, verifying that the vehicle I had signed to purchase was still at their location and available. I was told repeatedly that my CRV was at the Florence location, and they would most likely pick it up the very next day.Weeks went by and nothing. I called and called just trying to get into contact with someone, and had to eventually go up to the dealership myself. After five weeks of waiting to receive my vehicle I finally decided to make my way to the Jeff Wyler in Florence. They were absolutely fantastic. The whole atmosphere and experience was a complete game changer. I never felt pressured into anything and they were very patiently catering to my needs. I came home with my 2021 Honda CRV the very same day, and the process was very quick and simple. And above all else, I felt like I got a fairly good deal and they strived to make my experience a good one.If youre looking at buying a Honda, dont waste your time or money at Jess Wyler in Louisville, just make the drive to Florence. You wont be disappointed!

Kriston made my experience at Jeff Wyler’s great he knew what he was talking about, had manners just real professional and i like the way he carried himself. He got 6 stars in my books lol

I brought my HONDA CRV in for yet another recall. I was told it would take 45mins to and hour. I brought it in at 1:35pm and the recall and other diagnostics weren’t completed until 3:40pm. I was going to give this review 5 stars if it didn’t take that long. Having known that, I would of dropped it off.Brandon my service tech was extremely helpful, and he even did some extra diagnostics on my vehicle for some of the concerns I have been having. Now I know what to tell my mechanic, when he performs the work on my vehicle. Thank you Brandon!