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RENTMART of Louisville
1318 Berry Blvd, Louisville, KY 40215, United States
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RENTMART of Louisville

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Pa
Review №1

Restart is great!, They r fair, honest and Steve bends over backwards to get u everything u need @the lowest possible price!, Store really is a showroom, very friendly, love that store.

Br
Review №2

I had a wonderful experience! Steve, the manager was extremely helpful with ordering furniture I wanted and making sure I was taken care of. Extremely nice & respectful staff. The delivery team did great as well. I would highly recommend this store to anyone!

An
Review №3

April is amazing and makes sure her customers are happy! Ordered a mattress and she had a brand new one in for us in no time! This woman has even delivered to us after hours, shes more than amazing! Very satisfied with the customer service we have received here, would recommend them to anyone!!

Ri
Review №4

Absolutely outstanding customer service. Helped me hook up everything I needed for my new house at an AMAZING price. WILL DEFINITELY USE THEM.

Dy
Review №5

Very nice people! Easy to work with, called same day and furniture was delivered hours later! Delivery men are nice as well! Take their time placing furniture! Overall great experience... highly recommend

Jo
Review №6

I work here now its great!

Me
Review №7

My experience was EXTREMELY POSITIVE! The store manager Steve was helpful and knowledgeable about everything I needed and wanted. I walked in unsure, I walked out feeling proud to have met him and do business with his store. He Rocks!

Mi
Review №8

Great place to rent from. Steve the manager was very nice respectful and helpful. They are an amazing bunch of people. Wouldnt rent from any where else. I give them 5 stars more If I could

Di
Review №9

I had a wonderful experience! Steve & Chris were absolutely great! The delivery team did a good job as well! I would recommend this store to anyone looking for furniture!

Ki
Review №10

Steve handled everything not only professionally but with such care and compassion. He made my experience of buying my very first couch for my new home such a breeze. He even kept me updated when he had new arrivals come in that fit the description of what I was looking for. 1000/10 recommend!

Ta
Review №11

Steve and the crew are awesome!!! They have went above and beyond to make me and my husband happy(and making him happy is VERY HARD yo do 😂) but for real they are great. And i would recommend them to anyone

Li
Review №12

Its clearly is the place of the best rental experiences in town. No unnecessary hassle. Plain and simple affordable plans. Friendly staff and installation crew.Definitely will be coming back and telling everybody about the service😊😊

Je
Review №13

Steve definitely took care of me in a desperate time of need. I honestly wish there were more people who were considerate as he is. Myself and my daughter definitely appreciate you!

Me
Review №14

Steve was great. Got a great couch and he worked with us to get an affordable price. The entire process was super simple and Steve made it convenient to suit our budget and needs!!

Br
Review №15

Steve, Chris, and their crew always go above and beyond to provide the best service possible to their customers! I would recommend RENT MART over any rent to own company, Ive ever dealt with.

Ty
Review №16

This place is absolutely amazing. Steven, got me together fast and easy. I would recommend RENTMART to anyone looking for great deals and awesome customer service.

Ch
Review №17

Steve was so helpful! Due to the pandemic the appliances we had purchased months ago for our new home were delayed and we were in a bind without a refrigerator, washer or dryer and the holidays right around the corner. He went above and beyond to make sure our rentals will be in our house when we move in so we are all set! Thank you!

Ta
Review №18

I had a great experience with all the guys at rent mart today they were so helpful. I came in right before closing and they got me together with no problems. Got my delivery set up for the next . They are 😎 guys. Thanks guys.

Mi
Review №19

Steve and Chris are very friendly willing to work with you they make a great team I love this place.

Dn
Review №20

Thank you for the professionalism and honest sales. The manager was so awesome and got me in and out and delivered the same day. Now thats great customer service 👍🏾

St
Review №21

This place is great!!...The manager Steve was the best. No matter the problem they are willing to work with. I would recommend RentMart to all my friends and family.

ju
Review №22

I needed a laptop for a job. The manger Steve was amazing he help me rent one with no hassle. I owe him alot for the professional treatment and good deal he gave me. I would recommend going here for all your renting needs 5 stars all day long.

An
Review №23

Just to give you an idea, my girlfriend and I walked inside RentMart to check them out and walked out with a new living room suit, bedroom suit, pub dinning table, and a 65 television with stand! Wed literally just signed the lease on our new place and intended to merely browse around but the store manager Steve Koebel walked us into something even better. After greeting us upon entering, he allowed us to check a few pieces out before stepping over and politely offering his assistance. He took note of the items we had our eye on and offered his own expert and experienced options, always mindful to keep our backstory, budget, and decor preferences included. Aside from being very down to earth and personable, Steve took a priority to show us the better deal on an almost equal quality mattress we loved, allowing us the room to also acquire a beautiful dresser, reframe, and mirror. He was eager to be flexible with the prices and rates as we were given a sweet deal by packaging several items we had thought wed need to buy separately over time. He offered us a water and prioritized us over calls and a couple wisecracking coworkers (a good work environment no doubt) to give us an exact price quote for our desired purchases. On a single, biweekly, and convenient bill we got exactly what we wanted with a clear understanding of exactly what we both expected from one another. Steve not only gave us a great deal but a fair one too! My girlfriend and I cant wait to receive our delivery tomorrow...AND our keys!

Ki
Review №24

Awesome squad they were very helpful made sure I understood everything and I was in and out in no time. Thank you Steve and April you guys rock🙌✌️❤️

Al
Review №25

From the first moment I spoke with Chris, I knew I had selected the best option. He was courteous and accommodating. He even upgraded my washer for the same price, because the one I selected was not in stock. I plan to use him for future needs. Im sure your experience will be as great as mine.

Br
Review №26

RentMart is absolutely great I dealt with April when I first went in. She had amazing customer services skills, very polite and extremly easy to talk to and deal with. She was very informative and knowledgeable on the pieces I was interested in. She got me a computer, & TV first! Then a bed followed by a dresser!! I was worried I wouldnt be able to get everything that I needed and still stay within my budget, however she was able to get me some awesome deals & shockingly keep everything within the budget was working with. She got my delivery set up very promtly. I strongly recommend RentMart to anybody lookog to get new furniture & even more strongly I recommend April. Shes very pleasant and did an amazing job getting me exactly what I wanted!! Steve & Chris have done an excellent job in showing her the ropes & have also been amazing with helping me and answering any questions Ive had !!! Thanks you 3 make a great team!!!

Ch
Review №27

These guys are awesome. Great atmosphere. Beautiful furniture and very reasonable. I would refer every one to Rentmart. The General Manager Steve is an awesome guy.

Ro
Review №28

Go see Steve and Chris at Rent Mart of Louisville they will take care of all your needs and wants they are totally awesome 👌 I must say so myself they took very good care of me at all times I do appreciate the both of you Thank you sooo much!!!

Da
Review №29

I love the Service at Rentmart Terry and Chris welcome us with open arms and their services was great and talk to us about everything and answer all our question if you get a chance please check out their store you will be very please with their business and their store and the offers they have there.

La
Review №30

My first time in a rent-to-own establishment and I chose the RIGHT one. The staff is GREAT!!! The customer service was AWESOME!!!! The relationships between staff and customers was Beautiful!!! Unfortunately there is not a lot of professional let alone Great customer service now days, but you will find it here. I had a wonderful experience. I definitely recommend visiting the store.P. S. The delivery guys (Daryl and Rob) just left and definitely did not disappoint. The entire team is AWESOME!!!!! Thank you all for making my first experience a GREAT one.

Ga
Review №31

I think that they our so nice and they are very good personality!! I have sent people to them..all the rental places I have gone to has a negative attitude..but Steve and Chris gets my respect..they do a great job..personality takes you a long way in life..great job guys

Be
Review №32

RentMart is a customer friendly business with helpful employees and the customer service is great

Va
Review №33

I’m their mail lady. Everytime I walk in The store always smells vanilla sugar cookies & pumpkin spice. Someone’s always in their vacuuming or cleaning something. They always offer me something cold to drink & let me use their bathroom. Highly recommend this place. They have reasonable prices on everything. Awesome people here.

Ro
Review №34

Great service and they try to get you what you want even if they dont have it in stock. Get at my guy Steve Koebel for any of your furniture needs!!!!

Co
Review №35

The manager Steve was really nice and helpful. He made sure I got what I wanted and made it very affordable. I really appreciate him and his staff for same day delivery. Will refer more people and will come back again.

Ki
Review №36

Steve was great! His customer service was stellar!My emergency is no longer an emergency.Thank you!!

Ma
Review №37

One of the best rental experiences Ive had. Chris is an excellent guy to do business with. Knows what he.is doing. Helpful in getting it done and to me in a timely Manor. Prices are always cheaper the other places. And shorter terms. I highly recommend them for all your home rental needs.

Ir
Review №38

Found exactly what I needed and was greeted with hospitality Steve and Chris show great teamwork when processing my rental

M
Review №39

I must admit Ive never been a person to rent anything but after consulting with the staff and the manager. It was the best choice for me.I was provided reasonably pricing for a brand new washer and dryer with same day delivery with a 180 day payoff.The staff is processional, caring and above all courteous and knowledgeable!This is definitely a establishment you will want to do business with if you arent able to purchase furniture, appliances outright.Trust me when I say Im expressed with their business concept and professionalism. I will not go anywhere else. Love these guys!!

Ry
Review №40

Cheap and very affordable, brand new furniture, durable, honest, and very great customer service.

Je
Review №41

Been dealing with the Assistant Manager Chris forever he is always professional and courteous. My Refrigerator went out the week of Thanksgiving last year and they were at my house the next day with a new one! Awesome price too!

Te
Review №42

Needed furniture for my mother. Steve had several great ideas and found what she needed at a great price! Store was clean and neatly laid out. Smelled great.

As
Review №43

Awesome employees willing to take time to ensure you get what your looking for in the price range your comfortable with paying. Will definitely be back for all of my future purchases

Fe
Review №44

Chris and his staff were very professional, which is a plus!!! I found him on Google today, and I already have my dryer delivered today. I recommend anyone who is in need of appliances, furniture, etc. To go here. Theyve very reasonable prices, and you can get done in a timely manner.

Ti
Review №45

They were very helpful in our search for a refrigerator. They didnt have one in stock, but assured us that one of their staff members were driving to Ohio to get one. And even went a day earlier than expected just so we could get it.

ti
Review №46

These guys are great! Knowledgeable and caring! My wife should take some lessons from these guys. But seriously. If you need some thing, this is the place to go for sure

Fr
Review №47

Helpful and knowledgeable

Lo
Review №48

Went to Aarons and rent a center both places was very rude and no customer appreciation poor customer service will never be back.....but then we stopped by rentmart on berry by Taylor Blvd and was treated so well absolutely Will be back again cannot say enough about good things about the guys there.everyone needs to check this location out I guarantee you will not be disappointed I write different reviews all the time and to get five stars out of me is really hard.my mouth has no filter.......way to go guys.thanks

To
Review №49

I highly recommend Rent mart to everyone an expecially would like to say thanks to Chris he has always been very helpful an very polite an goes above an Beyond to make sure your experience at the store is good.An also they have the best deals in town.

Tr
Review №50

Rent mart has always treated me great from start to finish. Steve Koebel has always been my go to guy, if he doesn’t have exactly what I’m looking for in his showroom he has several catalogs he can order from. I send all my friends to see him when they’re looking for a good deal!

Vi
Review №51

Make sure yall go hit up Rentmart up.. Steve and Chris are great weve been with them every since they was with bestway... and gives you reasonable prices and are willing to work with you especially loyal customers....

Mi
Review №52

Wonderful atmosphere with great people willing to help you. Everything I have asked them if they are able to get in stock they manage to work out and work with me on pricing. Definitely worth the time to check out!

Sa
Review №53

Chris and his team at rentmart are absolutely amazing. I rented my bedroom suite one day and it got delivered the same day very professional and reasonable priced. I have been with Rent smart for 11 months now and I love going into the store its so clean and the guys are great to work with.

As
Review №54

Steve was very helpful and made sure we went home with a living room suite 5 stars.

Vi
Review №55

Been doing business here for over a year. Always clean store and staff over achieves my expectations. Thank you Steve and Chris for everything

Sh
Review №56

Steve treated me with excellent customer service! I got me a nice washer and dryer set. Thanks Steve!

Re
Review №57

Awesome awesome....was my experience! Chris is cream of the crop, Always goes the extra mile to serve. Very friendly and Respectful Gentleman. I totally recommend this place ESPECIALLY with Chris there. Very friendly atmosphere!

El
Review №58

We have been a customer for a year, and had nothing but the great things to say!! They have accommodating staff, with past and present items, always brand new, super fast delivery and set up, sometimes day of delivery!! Great job Chris and the rest of staff, thank you

An
Review №59

Steve and chris are very nice and the really will work with you bad or good credit we been dealing with them for 10 years good people check them out love you guys

Ma
Review №60

Thanks so much for helping me when im late ..the deal you just gave me on my computer good looking out you all are the best

An
Review №61

I just want everyone to know my Experience with Rent Mart today was Extremely Pleasant It was very clean the General Manager of the store Steve Koebel and his son were very helpful and kind I most definitely would recommend my friends and family to visit Rent Mart If there wanting to furnish there home and there prices are very reasonable they Really do have alot of Great Deals at Rent Mart I gave them a Five star

Do
Review №62

Steve is a great. I have referred many friends to Steve over the many years that I have known him.

Am
Review №63

Steve Koebel made my buying experience so easy! I’ve had my living room furniture for 3 years now and looking to purchase a new one soon (new home, bigger space), will definitely be coming back! Thank you!

Ar
Review №64

Whats the Stephen Koch was a big help and I really appreciate its customer service skills he was really formative in health good job Steve

Mi
Review №65

Thank you to everyone at Rentmart! Everyone I dealt with were professional, courteous and a pleasure to deal with! They knew their products and followed through to the final delivery in a timely and professional manner - thank you !I am completely happy with my purchase and experience.

Me
Review №66

This place is not cookie cutter at all. Which I always love a truly unique experience. I also work in customer service. For a week I have been calling rent centers in my area. When it came to an easy adjustment to help with my situation they put up walls and obstacles. Chris ripped down all those obstacles. He took time to understand what I was needing and he delivered much quicker than the other companies quoted. I honestly will continue with this company for similar needs in the future and am grateful for the excellent customer service Chris provided for me.

Je
Review №67

Pleasant atmosphere and Courteous staff. The store was kept clean and organized. Very good selection of furniture on display with great deals. I would rate this store 10/10.

ri
Review №68

Thank y’all so much really nice and friendly willing to help and work with you... I’ll be back to spend more money thank you again Steve koebel your the best 🤩🤩🤩🤩

Ch
Review №69

Ive been dealing with Steve and chris for years one of a kind brothers always treat use right, I will always go back as long as they there great customer service

Co
Review №70

Steve is a great guy and always killing it. He works hard to meet all my needs. Thanks

La
Review №71

Mr.Steve is so awesome!!!RENTMART IS THE WAY TO GOTHEY TO REALLY GOOD CARE OF METHANK YOU RENTMART TEAM 😊!!!

Ie
Review №72

Great experience! Steve was a wonderful help and can’t wait to use my new furniture! Thank you Steve!

Ch
Review №73

Steve is always so helpful and really cares about the store and his customers! I enjoy doing business with him and recommend RENT MART if you are in the business for new furniture 😁 l

H&
Review №74

Steve at RentMart is amazing. He helped me when no one else would. I got the items that I needed for a decent price. I would seriously recommend going to see Steve for any of you needs for your home. Thank you Steve for all you did!!!

Ja
Review №75

Best company I ever delt with. Manager is amazing

De
Review №76

Great place and cheap price’s

Jo
Review №77

Excellent group of people going above and beyond to help out.

Ia
Review №78

The guys in here are really nice, very friendly and help you get what you like. Got my couch and I love it.

Ma
Review №79

We went there and the customer service was excellent I would highly recommend for everyone to check them out it was so easy to get what we needed and I’m planning on going back... Chris had even offered if there was something else that we needed to let him know and he will see what he can do to get the price lower and help us find it. They all r very friendly!! Definitely if you need something go to them I’m not going nowhere else!!!!!!

Sh
Review №80

Great place to rent from. Great customer service always willing to help in any way possible.excellent choice of merchandise. I will continue to be a customer and highly recommend checking them out.

Sh
Review №81

It was affordable & loved the quality not to mention the employees were great! They were kind & patient which made the experience worthwhile! I’ll never shop anywhere but Rentmart from this day forward!

Ca
Review №82

Ive never had a problem with any rental from these guys.

St
Review №83

I highly recommend Rentmart I have rented several items from here and have never had a problemThe Guy Chris that works there is amazing 😃 He goes out of his way to make sure you are satisfied and if there is something your looking for that isn’t in store he will definitely help you find what u want Me and my husband has had nothing but great experience here and wonderful customer serviceThank so much Chris for finding us our dream living room suit

Li
Review №84

Steve was very professional. Made my transaction quick and smooth. Will definitely be back!!

Ka
Review №85

Me and my husband absolutely love RentMart wouldn’t go anywhere else. Steve is great. He cares and will help you get what you need. Recommend 100% go check them out.

Ly
Review №86

Steve, is the person to go see when u want furniture for your living room or even just a bedroom suit! He will get u taken care of so shop at rentmart.. Plus he has alot of humor great guy

da
Review №87

Looking for and AC unit for sale.. Never shopped there but my guy Steve sold me a nice unit out the door..Yahl better check em out...

ka
Review №88

Rent Mart is awesome love the vibes employees are very friendly and strive to make each coustmer feel at home .

Ti
Review №89

I had a very pleasant visit there it was my first time there they were very nice and they explained everything to me and very great detail and they were very polite I would recommend my friends there any time and I will come and buy more items from yall and the guy Chris he was awesome

Ni
Review №90

Chris was very professional and helpful with all of our needs! We was in and out and got exactly what we wanted and needed. I would definitely recommend this store to anyone looking for furniture for a good price!

Ar
Review №91

I love the service they have at rent mart Chris is an amazing person to work with he’s goes up and above for all they rent mart customers he’s willing to go the extra mile for you if you need new merchandise once you half way to pay your account off they always have deals and drawing for you and kids I have won twice rent mart you doing a good job on customers service Chris you rock

Ch
Review №92

I highly recommend rentmart of Louisville. Steve Koebel has amazing customer service skills. Not only was he helpful and informative but he actually cares about the customer. Came in for one item and ended up buying multiple things. Not because I was forced to but because of the great deals and the awesome help I was given by Steve. I will definitely be using this place in the future

Ph
Review №93

Awesome customer service and great delivery Steve Koebel is the best in the business

St
Review №94

I would recommend this place to anyone! Steve’s customer service skills are amazing..Very friendly very efficient and made sure we got exactly what we wanted I will definitely be shopping here again soon.

Je
Review №95

During this pandemic You have to be grateful for people like Steve and Chris they’re all about there people . They care and and thoughtful though this crazy time for all of us . When we get pass this crazy time we in which we will, If you looking to rent to own, RentMart is the place to go there awesome I wouldn’t recommend no other place....

me
Review №96

Steve was great with helping me figure out the best merchandise I was needing and was very explanatory about prices and the items. Steve is a great person in all

Gr
Review №97

This is a real friendly place and Steve is easy to work as and talk too . very very helpful.

Ga
Review №98

Hey mr Steve was great!!! Down to earth COOL!!! Very friendly!!!! Looks out for you!!!!!! Definitely will be referring ppl!!! Thanks again !!!

Ca
Review №99

Steve is very professional..#beastIf he was any better he would be a Superhero instead in the furniture business.. 😝😝😝😝😝

By
Review №100

Great customer service, workers were more of a team than co-workers,in and out within a few minutes with an employee walking through with me til I found what I needed,got my furniture the same day

Information
8 Photos
100 Comments
4.9 Rating
  • Address:1318 Berry Blvd, Louisville, KY 40215, United States
  • Site:http://rentmart.com/
  • Phone:+1 502-398-6400
Categories
  • Furniture rental service
  • Appliance rental service
  • Appliance store
  • Computer store
  • Electronics store
  • Furniture store
  • Mattress store
  • Tire shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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