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Herrera Auto Sales
1111 S Atlantic Blvd, Los Angeles, CA 90022, United States
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Herrera Auto Sales

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An
Review №1

This was the worst Dealership I ever encounter. Herrera advertised 10 Ford Explorer for 8,9634. I set up appointment for a test drive and was happy with Explorer. It needed a little TLC and we agreed on what needs to be done and $. So I schedule a time to come back and finish the Deal. Now Explorer is ready and I ready to buy.. I get there today and $ is mark up to $10,900. We discuss $ again and Octavio refused to keep his word and promise he had made to Me.. No Deal was made.. 1. He lied to Me 2. Herrera refused to honor Internet $ 3. That is false advertising.. U be the judge. They are a waste of time and $.

Cy
Review №2

My experience has been great. I was shown a few cars and was helped with deciding what vehicle would be best to accommodate my needs. Found something at the price I was looking for with all the accommodation needed. They were very understanding and patient, which is something I liked. Great customer service.

Jo
Review №3

I had a really great experience. Everyone was very friendly and helpful.

ce
Review №4

Great sales men, great relaxed people, these guys actually Wana sell u a car no matter what your circumstances are!! Totally recommend this place !!! Went through alot of dealers down Atlantic and they all bring up flaws that really dont matter, dont waste your time, Herreras auto sale is the spot to go to!!! Thanks for your time.

Ke
Review №5

This has been the best vehicle purchase I have experienced. Everyone is friendly and approachable. Not pushy at all, which put me at ease! I feel I obtained a great price on my Jeep. I would definitely use Herrera Auto Sales again.

Th
Review №6

My experience here has been great. They were very nice, and explained the features of the cars we test-drove, thoroughly. He was very personable too. Im very happy with the outcome of my visit.

Ad
Review №7

Wish I could make direct deposit to themTook 5 months to receive my license plateEverytime I call in they lie and tell me its on the way wait 2 weeksSMH

Fr
Review №8

I been buying cars from this guys from over 15 years is been allways easy and smoth experience very respectful and professional when dealing whith a customer. Five stars to the owner salesman and maintenance

Se
Review №9

I was hesitant about buying from an unknown (to me) car dealership, but I had an excellent experience at Herrera Auto Sales. Paul answered my initial email quickly. He responded to further emails when he wasn’t even at work. He was very low-key and helpful with the process. I highly recommend this place to get a used car. They have some really cool ones!

Su
Review №10

Everyone was very nice and greeted us, or walked by to introduce themselves. It was a very easy experience. They were extremely responsive, and easy to deal with.

Br
Review №11

My experience was a 5 star! They were all were very helpful! Very Prompt/professional service. No issues very easy to deal with. Thank you.

Wi
Review №12

No pressure. Just a smooth process with the entire truck buying process. My sales negotiator was straight forward and honest. Gotta say everyone I dealt with is truly a Pro. Everyone cared! I LOVE MY NEW TRUCK!

Fr
Review №13

Brenda was really helpful with my fiancee in her car situation. Very friendly and very understanding.

Em
Review №14

They were great. Very informative about the vehicle. We really had an enjoyable experience. Everyone was wonderful. They were able to work with my situation, and get me into a car! Thank you! :)

Je
Review №15

Had a good experience. Not too much hassle. I felt I received a good deal on my new car.

De
Review №16

More than satisfied with the deal we got. Salesman went above and beyond, picking me up at the airport for purchase. These guys are outstanding!

Ge
Review №17

Very easy-going. No pressure on sales. No silly pow-payment games! Fast and professional

Er
Review №18

Everyone has been so helpful and honest. They kept their word and got me into a great car to get my kids and I arounds in! Thank you Herrera!

Br
Review №19

Wow! Joseph is awesomely knowledgeable. Also enjoyed his sense of humor. Best car buying experience ever! (2 new vehicle purchases) Joseph! Thanks. You made the financing meeting an enjoyable one. Thanks for the laughs.

Bo
Review №20

A good place to buy a vehicle.Easy down ...Nice payments ...But Best of All your in and out in no time thanks to Arturo and Joseph and their staff.At Herreras Auto Sales a new purchase is a start of a new life !

To
Review №21

We were delighted with all aspects of our experience, including friendliness, knowledge of vehicle choices, and great general knowledge. We were very happy with the price, and the amount given for our trade-in was extremely fair.

Da
Review №22

We have had a great experience with all the guys and they give me a good deal, and good low-pressure to close the deal. Took home a new Dodge Charger that my wife loves. Thanks!

Mi
Review №23

Cant complain. Had some issues with my car but a mechanic there name Enrique was a great help!

Ly
Review №24

We received excellent service. Good explanation and information. Courteous and professional.

Bi
Review №25

Everyone has been so helpful and honest. They kept their word and got e in a great car to get my kids and I arounds in! Thank you, Herrera Auto Sales!

A
Review №26

Nice, good, good workers. Pretty good job. Very caring. Car is running great. Got the car completely insured cause I love it so much. Will tell all my friends that if they want a car just like mine to go to Herrera Auto Sales.

Jo
Review №27

Great experience. Joe was the best up front. Honestly, not why you normally get or expect from a small dealership. Thank you Joe!

Cl
Review №28

Friendly service. Very helpful. Worked with me to get a good deal. Honest with me.

Al
Review №29

Very timely, understanding, compassionate, straight forward, and personable. Overall great experience.

Co
Review №30

Deal was great through all stages. Good value for trade. Pleasant and fair staff throughout. Everyone of their associates, down to the line, were very helpful. I would recommend this dealership to others.

Ry
Review №31

After a long day of search for a new Truck, I finally found one that fit my needs plus some! Joseph was awesome to deal with and very friendly. I love my new 2500 and will be back when it is time to upgrade again.

Ma
Review №32

Bought a car from this place years ago. When I had to do a smog check to the car it wouldnt pass for anything until I finally took it to a specialist mechanic for that type a car.. they took the dashboard off we found perfectly placed pieces of paper towels covering the check engine light and maintenance light. We both were completely shock to see this.. I honestly do not recommend this business. Who knows what Mickey mouse repairs these cars have just to make them run for a couple of months.

Er
Review №33

Herrera Auto Sales has worked hard to put me in a car I want. This is my 2nd car I have bought from them and will always be my 1st stop. They are is awesome to work with!

Ca
Review №34

Great experience. Friendly staff. Informative, competitive, etc...

Sh
Review №35

This was my first car dealership I ever gone to and the services that they provided to me was AMAZING. Im glad i came to them.

Ca
Review №36

This was the best experience for car buying we have had. Joe was great to work with. On a scale from 1-10 I would give them a 13. Thanks for the great experience.

Kr
Review №37

Good experience. Answered all the questions much better than other dealers.

Jo
Review №38

Victor was fantastic! Very thorough and patient. We highly recommend him and well refer our friends and family to him. Great work Victor!

Fe
Review №39

Great place to buy a car great service there cars are in great condition 👍🏻

Pa
Review №40

Wonderful, kind service. Made sure I was happy with my purchase.

Ma
Review №41

The whole experience has been very comforting and hugely satisfying. When well buy our next car we will choose Herrera Auto Sales. We will also highly recommend Herrera Auto Sales to our friends and family and to anyone who is looking out to buy a new car.

Ke
Review №42

Friendly staff and prompt service. Car was in stock at the site. Staff was knowledgeable about the whole thing!

Bu
Review №43

Got a nice used truck from Joe. He was awesome to deal with. Friendly, quick service. We were only there for an hour. Go see these guys for a new truck.

Ta
Review №44

Very discriminative I got approved for a car I had my most recent pay stubs, a utility bill, and had all my paperwork with me they asked for 3 bank statements and 3 extra check stubs and a W2 form From my job after telling me I’m approved I’ve never heard anything like that in my life

Go
Review №45

I recommended a friend after I got my car at the dealer. They were so friendly with me and my friend. Love all the selection they have on cars. Great financing and payments.

Al
Review №46

I went with my brother to get him a car. The car he got was leaking oil and he tike it in to get fix and 2 days later it was leaking again and now there given him the run around to fix it. Bad customer service not remembering this place to anyone

Gl
Review №47

Great car! Great deal, and excellent service!!! Very knowledgeable about my car. Professional and helpful. This is my 3rd car from Herrera Auto Sales. We will be back for another car.

Os
Review №48

From the 1st contact, sales, to manager, to finance…everyone was so pleasant and went above and beyond. This is our 4th car from Herrera Auto Sales and we found another perfect car here for our daughter in college.

Eu
Review №49

Christian immensly helped me find the car I was looking for. Purchasing a used car was a relatively easy experience thanks to the knowledge and service of the staff. Thanks for the assistance!

Ca
Review №50

This has been the best service I have ever encountered. It is my first service at Herrera, but most assured that it wont be last. All personnel have been wonderful.

A
Review №51

Great, comfortable. Comfortable situation with the salesman. Easy and fast financing. Will have one of my friends go to the dealer to get her vehicle too.

Ro
Review №52

Very polite. Service department is really helpful. Ive been recommending my friends to get their cars here too.

Ti
Review №53

Very polite. Service department is really helpful. Ive been recommending my friends to get their cars here too.

ma
Review №54

Please do NOT go to this place HORRIBLE service they kicked my sister and I out after we asked for more information on the car and updated carfax. He told us to not waiste his time that his time was valuable. Very rude I have never experienced such horrible service in my life. DO NOT BUY AT ALL COST!!!!

Ch
Review №55

Its very refreshing dealing with a dealership as family oriented as these guys. Helpful, knowledgeable and honest.

Bo
Review №56

Just bought a 2016 Jeep Patriot. The SUV is clean and drives great. I am very happy with the purchase.

Es
Review №57

My experience buying my 1st car isnt that bad. Im actually pretty happy. Satisfied with the car.

Da
Review №58

These guys were really nice. Carlos is very nice. They make people feel welcome.

Ho
Review №59

My experience buying my 1st car isnt that bad. Im actually pretty happy. Satisfied with the car.

Gi
Review №60

Joe was great to work with. He showed us different Jeep Grand Cherokees. I love my new Jeep. Herrera Auto Sales has been great to work with!

ca
Review №61

I bought a nice Honda Civic at this dealer, they help me with my bad credit. Im very happy with the service and all the attention I received. Will recommend it to all my friends and family.

Ph
Review №62

Great experience and better staff! 5 Stars!

Ch
Review №63

Good responsiveness to inquiries, appointments, etc... Dealership has a small business feel to it where customer does not feel like just a number.

J
Review №64

Great dealer . They have a big selection and can finance people with no or bad credit. Will come back.

Jo
Review №65

Polite and professional, friendly but not to familiar, definitely not a pushy sales type. Herrera Auto Sales had exactly what I was looking for, and facilitated the most plesent and smooth transaction I ever had when purchasing a vehicle. I drove 300+ miles from home to evaluate and test drive a truck at their facility and was not dissapionted in any way. The peperwork was done faster than two shakes of a lambs tail, then I was off, driving my new vehicle 300+ miles home without any issues. Thank You Joseph!

Ti
Review №66

My excellent experience with purchasing my first car from Herrera Auto Sales. I highly appreciate the excellent service provided by Carlos.

Pe
Review №67

Explained car options well. Very friendly. Not pushy. Excellent experience. Have already referred my father.

La
Review №68

Very pleased with the way they do business. Drove off in a 06 Acura in excellent condition. Runs great!

Bo
Review №69

Joe could NOT have made it any easier, except to make the car free!! He went over and above to get me what I wanted, and at a fair price. If I ever buy a third car, it will be here with him!

Ma
Review №70

These guys were really nice. Carlos is very nice. They make people feel welcome.

We
Review №71

Fantastic Service. Quick, thorough, clean and very helpful. I will direct friends and family here.

Ja
Review №72

Attention to client was satisfactory. Im really happy with my car. I recommend it.

An
Review №73

Comfortable. Made me feel like what I got was worth the wait.Really liked the help and attention that Marcello gave me.

Lu
Review №74

Good good

De
Review №75

Horrible dont buy car in this place. I brought a car same day starting sounds weird so next day I took to the mechanic and for the mechanic everything was good so that how my story go. So plus the owner the car work well and my friend telling me the they can fix it. But no has a lot things to fix and the mechanic all the time is rude. So take a time to buy a car there.

Ka
Review №76

Wonderful experience with the staff. Everyone was very knowledgeable, and took the time to understand what we were looking for in a vehicle.

Sh
Review №77

Joseph was wonderful. He listened to what we wanted, and made the process easy. Thank you!

Jo
Review №78

They were able to get me a Dodge Challenger for a great price! I love the Challenger and have been treated well when I have been in for service.

A
Review №79

I was there in the dealer and there is so much selection that was having a hard time on what vehicle to take when I finally decided the salesman was patient and got me a fast and easy financing with affordable payments. Love the place.

Ra
Review №80

Service explanation: Everything was detailed and clear. Negotiating price was very clear and upfront.

Bo
Review №81

The salesperson was very helpful and treated us very wonderfully and with a lot of kindness and respect. My experience here was wonderful!

An
Review №82

Sales person was very helpful in finding us the car that we wanted, and would be happy with. We really appreciated the attention that was given to us.

Ke
Review №83

Happy to be a client. I was able to get into a 2005 Honda CRV. The payments are low and affordable.

Jo
Review №84

It was hassle free for the most part. The salesman showed me the manual, set up Bluetooth link and showed me where to drop off car for service.

Al
Review №85

Very polite, honest. I told them my problem and they fixed it right away. They looked out for me.

Le
Review №86

Best dealer the owner Joseph is friendly and very helpfulI have bought 5 cars in the past from them and I was very satisfied and I would not go anywhere else I would recommend them

Bo
Review №87

Very timely, understanding, compassionate, straight forward, and personable. Overall great experience.

Co
Review №88

Great! 5 Stars! Nothing could have been better!

_1
Review №89

Bought a car here then started to have problems on the 2nd day. Left my car to get fixed at where I purchased it for half the day. Half a day became 4 days. dont waste your hard earned money on this place . You will regret it . If I could give this a negative star I would.

An
Review №90

I have no credit. After talking with them,I drove off with a nice car. Thank You Herrera Auto.

Bi
Review №91

Really good. They treated me very well. Fair pricing.

Mi
Review №92

My experience at Herrera Auto Sales was second to none. I am very satisfied.

A
Review №93

I came in with poor credit and they were able to get me financed for the car that I love.

Iv
Review №94

I just recently bought my car their and let me tell you guys I went in with a little bit of down some what Ok credit and short time @ my job with out any hassle or BUTS they approved me in minutes I honestly thought they werent gonna approve me because of my past but they dont look @ your past except your future Carlos the Sales Man that attended me was great wasnt pushy in trying to sell me a car nor was he on my back how they are @ other dealers just to try and get a sale No right here they make you feel comfortable as if you were family they give you warranty on their vehicles and above all any little problem you might see with the vehicle theyll fix it for you wash and wax your car with inside detail.. Ask for Carlos you also get to meet Joseph the actual car dealer owner if theirs any problem.. How many times you see that @ a dealer.. Thanks Herrera Auto Sales

St
Review №95

5 stars!!! My situation was tough, but Herrera Auto Sales did not stop until they could work something out for me. My experience was beyond what I expected.

Er
Review №96

My husband and I visit this place today, it was horrible. We walk in the first time glance at a minivan the gentleman#1 just greet us and we ask if they had any minivans pointed at one. I ask if that was the only one,he said yes. So we told him we would go and look at other dealers if not we will return. He said ok bye thats its. We found very little selections on minivans at other local dealers, so we came back (big mistake). Second time gentleman#2 help us who actually showed us the minivan, provided us with info and showed us more options. I have no idea how things started but gentleman#1 and #2 started fighting over who was gonna sell us the vehicle. They started screaming at each other and saying your not gonna steal my sale, thats my money! and more. Literally infront of us and questioning my husband on who help him first and who sale that was. My 3year old son was with my husband at the moment ended up running scared to me and asking me what was going on. At that point i could care less about the minivan or who was going to sell us the vehicle. I told my husband we had to go. Did i forgot to mention the boss was there, yet he seem more scared of the two arguing. Anyways we took our business next door. Sorry i made this long but those two irritated my day. That dealership needs professional employees. I understand a sale means commission yet dont act like that infront of customers.

Va
Review №97

I bought my vehicle and this place after two weeks the breaks started sounding bad second thing the vehicle had no oil so I took it to the shop and then to put oil and they told me your vehicle has no water One think I want to say thank you Carlos that you help me out with the vehicle even though I explained you my situation you help me out you should not work there you could do better than that trust me you could I do not recommend this place at all thank you very much

De
Review №98

They Robb you for your money !!! Don’t waste your time ! Their cars don’t work ! They sold me and my friend a limon ! And they over charge you !

Da
Review №99

I bought a car here july 2015 its been a terrible experience ....... Where do i begin.....A few days after i purchased it i noticed it was very shakey i took it in and mechanic said it was just a motor mount so he claimed to replace it .....the next day it was still shakey....i called it in and they stated they changed it and it should be fine....so along i went.....6 months later the transmission goes out and i had to pay out of my own pocket 1400 dollars to rebuild it and the transmission place also notified me that the motor mount needed to be changed!!.(DIDNT THE MECHANIC AT HERRERAS SAY THEY CHANGED IT) .. Smh......so had to pay for that too........6 months later the starter goes out I had to replace that as well......1 week later the ac breaks........present day my car broke down in the middle of the street .im not sure what the problem is this time but my mechanic will inform me tomorrow.....some more money im putting in this car that im overpaying for anyways.I would not recommend this place to anyoneDont waste your money!!!!Please keep in mind i always change my oil and keep up with the maintenance.I wish i can give them no stars

A
Review №100

It was a friendly interaction with the salesman. I love my vehicle, will definitely tell my friends about the dealer.

Information
28 Photos
100 Comments
4.4 Rating
  • Address:1111 S Atlantic Blvd, Los Angeles, CA 90022, United States
  • Site:http://shopherreraauto.com/
  • Phone:+1 323-268-2868
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9:30AM–8PM
  • Tuesday:10AM–5PM
  • Wednesday:9:30AM–8PM
  • Thursday:9:30AM–8PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–8PM
From the business
  • Identifies as women-led:Yes
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