Very low prices and great staff... Took my daughter to rent a bedroom set.. I saw a deep freezer I had to have at a great price... They made it so easy for me to rent to own... Thanks Rent a Center went to Costco the next day and it fit all my goodies 👍💯😁

I was given assistance by Manuel Navarro whom was very attentive and caring to my needs. He went beyond his duty to satisfy my every need... Thanks Manuel!!!!

Omg! They were so super friendly! The manager fire the other young lady cool. Even the guy that was helping with furniture was cool. Even though he dont like LA teams. Heck I was so comfortable I was going to ask we having lunch at yall!! Customer Service is solid! Great crew!!

Everyone was very help. Would use them in the future.

I NEED CUSTOMER SERVICE TO ANSWER MY CALL NOT TOO JUST BE PUT ON HOLD AND THEN HANG UP MY CALL TO COVER UP MISTAKES!!!! I NEED CORPORATE TO CONTACT ME IMMEDIATELY FOR RENT A CENTER WRONG DOING ON MY CREDIT CARD ....LETS SEE HOW CORPORATE HANDELS THIS ...SMH.....

My apology I have friends that have used rent center that are for over 12 years and I have to say theyre very happy and I also change my rating I give you all five star

The coolest owner ever. Lol well he want above and beyond with me. After getting a laptop the owner gave me a free carrying bag. Very kind!

They didnt have what i wanted

Good workers good prices

This the most unprofessional ghetto establishment I’ve ever experienced! I’ve been waiting for my merchandise for a month now and already made 3 payments and still don’t have it

Ordered a tv plus ps4 and got the wrong item listed on the app. Waiting to see if the items I ordered will actually be delivered. On the app it says tv plus better sound fdr. Not sure what that means, if I’ll receive my items or not.

The worst customer service I have ever experienced. i have called countless times to try scheduling a pick up of a couch I have happily used and paid for for months. the pick up times are so incredibly inconvenient. M thru F 3p-6p??? excuse me? who is home at that time?? I am the customer who is paying for a nice couch and now I don’t need it anymore (which is why i’m using RAC in the first place). So come and please pick up YOUR couch. They don’t even have the number of the people who are actually picking up your furniture. So oops I guess they just *might* come pick it up from you. Absolutely infuriating.

This store location and the entire company deserves 0 stars. There is one employee in particular (from my experience) that gives this store a bad rep. I am not surprised that this man still works at this location, and has for many years, because when attempting to file a complaint against him through Rent A Center customer service, neither the district or regional managers bother to call anyone back. Since no one from the Rent a Center company has reached out to me, I have decided to write a public review about this employee and make people aware of this low life, unprofessional coward of a man.First of all, I only had my account with the company for one week. Unfortunately, my phone broke around the time of me needing to make my payment. Rent a Center gives you up to 3 days to pay the bill and pay $5 extra for the late fee. (Which I was still in the time frame of doing that) When contacting this employee, I explained to him what had happened and that I was willing to pay the late fee along with my regular bill. (Keep in mind that a few days prior to me contacting him, this man left me a voice message assuming that I did not care about my account and simply did not want to pay my bill.) This employee made it seem as if he knew my whole life story. My spouse does not tolerate idiots of this employees nature, so we decided to call the company the next day to have them pick up their merchandise. Like many other people in this world, we have busy lives not revolving just around Rent a Center.Later that day we spoke to another employee and discussed a time they could pick up the merchandise as both of our schedules conflicted. We did not wish to communicate with the other employee anymore. With having an understanding with the other employees we were waiting on that following Monday for Rent a Center to pick up the merch. Starting the next morning, my husband and I started receiving multiple calls from an unknown caller. I also had a voice message from that specific employee stating that I am a liar and he does not like that. As the end of the week came, my husband started receiving back to back calls again from an unknown caller that ENTIRE weekend. When he answered the phone no one spoke on the other end each time.When Monday came, we started getting calls from an unknown number again. The first time no one speaking and the second time (who could it be?!?) none other than our favorite employee from Rent a Center! Who is obviously not that intelligent because he blew his cover for all the times prior that he called us from an unknown number. This time he got into a confrontation with my spouse.. with once again implying that I did not want to pay for the merchandise and bad mouthing me to my husband! Then going on to threaten my husband that he is going to send him back to his country!I am not going to stoop as low as mentioning this employees name in the review. My mistake was not reading this stores reviews prior to purchasing merchandise from them. They already have terrible reviews. No one, especially paying customers, deserve to be treated with the disrespect that this employee has given us. Im sure its not the first time hes done this as he seems pretty good at stirring up drama and confrontation. He looks for ways to entertain himself at the work place, as it makes him feel of some importance. Sadly, this is the only career that he will know. Best of luck to that pathetic, lonely man.

Great People .. billy was more than helful😊

I ordered a king bed set and a living room set, the woman Vee, stole my card information and never sent my documents mainly for me to find out when nothing arrives and I get tired of waiting and called to find out the only thing they did was steal my credit card info and never asked for my address just my zip code!

The employées that work there are ass wholes especially geo like stalking my brothers family and tried to break into my brother home while hes hospitalized. And writting disrespectful things on a papper geo needs to be fired hes unprofessional

Mario is the worst employee here! Rude and incompetent. This location needs to be shut down.

Unprofessional employees and disrespectful. Need to be under new management

Great customer service, trumbs up from Queen Tatum #ROYALTY

Lied over the phone to get me in then didnt have amything useful at all.

Poor service. Bad delivery. Dented couch. Bad attitudes from delivery to the store. Use the competition

I visit this place because of customer service

In thecrenshaw district

They is very rude and disrespectful went to talk to the manager about his employees and the only thing he can say is that his ppl want lie 😂🙉what do he mean by that 👎👎👎👎👎👎👎👎👎👎👎........Will never give them my money again and remind u I was never late on my payments and everything I was getting from them I was paying it off with in 90 do u think they care no so its all hands down 👎👎👎👎when it comes to this one on Crenshaw 💯💯💯💯💯👊👊👊👊👊👊👊 RENT A CENTER NEED TO LET EVERYBODY GO AND START OVER WITH A NEW MANAGEMENT AND EMPLOYEES...........

Rude employees went there to rent few items the woman was on the phone and totally ignored me and the customer behind me so I left after waiting more than15 mins

Quick good service

It’s ok

Poor

Was just looking

Worst customer service

Really rude employees

Very good Cervicio all very friendly

Very bad service

Good prices I like that of rent with option to buy