Stacy was nice the only person I spoke to the whole time here.I was in need of a car and bought my 2013 Chevy sonic with them. I live 2 and a half hours away and when I came to see it it did not have an engine check light but it did have tire pressure light on. Around driving it about 45 mins away from the dealership (bringing it home) the engine check light came on but was very faint, I rubbed on the light and black residue came off as if it was maybe covered with something. The two front tires we had already seen so we planned on changing them when we got home. Engine check light is gonna cost to fix so it’s just an inconvenience. I did text Stacy about all the issues that popped up but she did tell me they couldn’t help with the cost of fixing it since it was sold as is, but that their mechanic could look at it. Took it to get an oil change since the stick looked dirty. Turns out oil change was long overdue. They should fix ALL problems on cars before putting on lot to sale. I was already there and spent money on gas to see the car so I couldn’t leave without something.
A used car lot that wont negotiate prices, even if you have cash in hand... crazy
Tim is extremely rude, and he got caught stealing customers payments.
On July 3 2019, I bought a car from Best Chance Auto. There have been some small issues with the car. Tim was there to help finding out what the problem was. Last week it wouldn’t start. Once again they were there to help find out what the problem was. They didn’t have to help at all since the purchase was an as is warranty. I would highly recommend Best Chance Auto for your next purchase. They are good people and they do care! I can’t think of any other used car dealership that would help you as they do!Vickie Redden
One of the best places Ive gotten a car from. They always work with you and always willing to help in any way possible. I recommend them to anyone looking to buy a nice used vehicle at an affordable price. They are awesome!!
Very predatory, inaccurate bookkeeping reported and sells cars with tires that have been marked unsafe, if its almost showing treadthen dont just leave it on the car.I get that the fact that they sell used cars but public safety should come first. So vehicles needing repairs with parts that have been recalled should be a part of the conversation before you get them to sign on the dotted line. Beware of things that may look good but arent!
EXCELLENT CUSTOMER SERVICE AS WELL AS EASY APPROVAL. I WILL HIGHLY RECOMMEND THEM TO ANYONE.
Its a great place to get a car but it has a poor customer service. Sabrina wont work with you at all. However Tony the owner is a great guy.
Very satisfied customer... Stacy is the best..I highly recommend Best Chance👍👍
These people are truly amazing!!!! Stacy and Tim are really great people. Stacy helped me get into a car without any stress or headach back in November. She worked with me to get into the car i wanted. N was very kind never rude the entire time. 4 months later i come in to make a payment and im driving a different car that i did not buy from them. Fuel pump went out. They where so kind and helped me figure out the problem and got someone to fix it same day. While i was waiting they where so kind and generous with my son who has trouble staying still and they where so patient with him! Thank you guys so much!!! Yall truly amazing people!!
Best place and very friendly. Stacey is the best person to talk to
Tony is Awesome he is a man of his word, and Ms.Veronica and Ms.Stacy are wonderful with customers..My husband Willie and I love them....😉😉
Need new
Tim and the team are a big help. Love the Toyota, thank you!
Constant car problems no one will fix it,im expected to do it...broke down now n NO help..worst experience of my life.i would NEVER recommend to anyone.i have 2 relatives that have cars from here,constant problems....
They really worked with me on my payments when I wasnt able to pay when I lost my job..
Nice place..and people...Their mechanics on the other hand are terrible....
I bought a car from them and they were so professional and always fixed my car if something went wrong. Only had minor issues with my truck nothing major. Would purchase another vehicle with them.
Great place for a awesome deal!
Get what you pay for. If your options are limited or dont have license, then check em out.
Love this yall
Always takes care of there customer
Friendly People