Came in today to get my oil changed and all the services they were going to do my car. The man at the service desk told that my oil change and services were free. They proceeded to give me a price but didnt tell me I would have to pay that. I waited for two hours in the waiting room. The man came in and told me that my car was done. He then proceed to punch numbers in to the computer. For another 20 minutes. He then said that I owed money. I got psychically ill. I didnt have that money. I had to open a credit card to pay. I will never come here again.

My most recent visit was for my lifetime oil change agreement and follow up on the oil leak that is ongoing from my prior oil change and leak. I was informed that the mechanic suggested 2 separate issues that may be the cause of the leak with the approx cost to repair both issues being approx $1800. I left without being given the paperwork of the related services. Ive made 2 phones calls requesting the paperwork and assured the paperwork could be sent but still havent received it.

It was the best process for buying a car I have experienced. The salesman was very professional and loan officer was just as professional.Thank you Bud Clary

Leo was a great sales person. He could see the disappointment in my face when I got in the truck I came down to take a look at. He turned me to to a vehicle with the options I was looking for. We were very satisfied with the entire experience.

Received a couple minor recalls from GM concerning my vehicle needing addressed, and that I should take it to my local GM dealership. Here in Longview Washington they are Bud Clary Chevrolet. I called for an appointment which was fast and easy to do. Arrived for the appointment and was greeted by service bay Professionals whom drove me home and picked me up as soon as work was completed. All fixed in a very timely and Professional manner. GREAT people. Looking to buy a car, buy it from them.

My car looks great! The arrangements, drop-off, and pick-up were smooth and straight-forward. They did all of the hard work with the insurance company and were very thorough in their repairs. The only downside was that it took longer than expected. Better late and great though!

I took my Buick to Bud Clary expecting the repairs I would need would be covered under my warranty so I did not go to my regular Buick dealership in Gresham, and it was convenient to not have to drive all of the way to Gresham to get it looked at. I regret 100% that decision now. Not only was I not told that the diagnostic wouldnt be covered if the part wasnt covered, but I wasnt ever told the diagnostic cost. I can tell you that when they told me it was $144 after the fact I freaked out. The service guys was kind enough to only go back and charge me for 30 minutes instead of an hour at least. I heard from my dealership in Gresham on Wednesday, and was told they would have done the diagnostic, and installed the part for $180 total instead of the $455 quote I got from Bud Clary. I know there is a captive audience in Longview. I do expect repair work to cost a little more than in the city, but the difference is more than double. Thats insane!! I had hear horror stories about Bud Clary, but I really didnt expect a GM certified dealer to hustlers and thieves.

This is my second purchase from Clary Chevrolet. Once again, I walked in and told them exactly which vehicle I wanted. And once again it is sitting in my driveway. The customer service here is beyond awesome! If you are looking for a new vehicle I highly suggest Bud Clary Chevrolet/Subaru! Keep it local and check these folks out!

I took in my 2021 3500 for its first service. I had lost all the cameras on the Home Screen. The service department quickly found that the camera service module had gone bad and ordered a new one. I noticed when I drove off the lot that the DEF had not been topped off. I turned around and went back to the service department and they promptly topped it off for me, explaining that the automatic feed had indicated it was full, incorrectly .The service at Bud Clary Chevrolet is excellent. I even took advantage of their 3 oil change plan for $189 for future oil changes.

I bought a car from Jake Y. back in January/February. Prior to that experience, my history with Bud Clary was not great. Jake changed my feeling about purchasing from Bud Clary completely, which is why I came back to him when I was ready to buy something for myself. He was so amazing, quick to reply, prompt, genuine, honest, I could go on and on. I am so thankful for him walking me through both purchases I made. He is absolutely fantastic! Thanks Jake!

Second car purchase in two weeks! Kids are both happy and love their new rides! Thanks for the fast and efficient service.

Need to keep clients more informed of progress of vehicle repair.Was left sitting for hours when vehicle was not going to be done that day due to part delays. However was given loaner car until mine was repaired. Mechanic was great. Would return to this shop🙂

Buying my brand new 2021 Chevy Silverado went great then taking it in for oil change just to have to bring it back shortly after to have another oil filter put on because it was leaking now my biggest problem is it’s in the shop for new lifters at 12k miles and the parts are on back order and I can’t get you guys to give me a loner because u don’t have any and you won’t cover a rental so now I’m stuck being a burden I to friends and family to pick me up at 4am from work this is my second truck I’ve bought from them and have been very happy until this point in time

Had an appointment at 7:30 for service...didnt get in till 7:45. Waited approximately 90 minutes by husband and was not called 😒 that vehicle was finished and seen vehicle being driven to car wash. Had to go to svc dept was never notified. 👎👎👎👎👎 This is 2nd time that this has happened. If oil service hadnt been free would have went somewhere else. Not very customer-oriented. 3 people came and went before I finally checked on my vehicle - no one ever called or come to waiting room. This was BS. Will go to any where else.

Stephen is awesome!Please dont lose him!He is the reason why I have not left Bud Clarys sense the last group of people in the office

If there were an option for a zero stars, I would have chosen that. My dad walked in and wrote a check for a used Dodge Ram 2500 a few months back. The guys at the dealership said that something minor needed to be repaired before he could take the truck home. My dad asked that the dealership also tint the windows and fix a broken back to the passenger side mirror. Long story short, my dad was never contacted about the status of his truck. This went on for about 2 months, meanwhile the check had been cashed for quite some time now. He’d call and nobody seemed to know anything. Last week the truck was delivered, no tinted windows and with the broken passenger side mirror still in place. The truck was barely washed. You’d think they would have made an effort to detail it before handing it off. This is our second bad experience with Budd Clary this year. I purchased my ram and was sold a $5k warranty that has turned out to be completely useless. I had asked for a copy of the inspection paperwork but I never received it. The experience that I/we have had is they will say and agree to whatever it takes to make a sale. To me this seems slimy and it is what gives salespeople a terrible name. I will never purchase from Budd Clary again.

I took my car in for an oil change and while I was there with the service rep Shannon, she informed me of other services that needed to be addressed with my car. I decided it was a good time for me to go ahead and fix it all. She was very friendly and not pushy at all. With the handful of things I ended up having them do it was done in a timely manner and I received my car back same day. Shannon even gave me a courtesy call mid way through the service to give me an estimated ETA on when I could pick it up. All in all it was a great experience

Had a really great experience, Jake and Mitch were amazing and made the process super easy and got me into a car I love. 10/10

You guys made the experience as painless as Could be done. No headache from sales. A really great experience.Thank You..

Absolutely the best experience ever buying a vehicle. I highly recommend Mitch barrett he went above and beyond for me I’m truly impressed and thankful.

I had the most amazing experience. They got me into a better car and got me into having a better loan. Thank you so much Ron!

I just test drove the new Chevy Ev,very clean and nice car.my rating is 3 stars for now until I buy...The woman who helped me was very friendly, professional and informative. I know that is how sales works since I works as a car salesman for a business up north,however genuine professionalism is appreciated!Update to 5 stars! Sales people are great! New electric car is awesome! Great warranties by Chevrolet! Highly recommend buying from here.........after all Chevrolet is #1.

Stephen was excellent with his customer service. He was able to accommodate us for a walk in oil change and subsequently tending to a recall on our vehicle. He explained in detail the process for the recall and offered us a package for our oil change.( and future changes) We were very pleased with the service and will return for any future services necessary for our vehicle.

Shannon is so friendly and very helpful. She had a great attitude the whole time and was not pushy at all while explaining to me the different things that need to be addressed with my vehicle. The service was quick for the work that they did! I’m very pleased.Ashley Erbes

Mitch is by far the best to work with at bud clary! This is the second time buying a car from him and he has helped us with everything! Would recommend going to him for your first car or just another to the collection.

The service work is very thorough and very fast which is very helpful since I have to wait for the service to be done.

This was a very good experience!! Friendly, efficient, had everything ready to go, seamless. Everyone knew their stuff, no pushing or long negotiations.Hung spent time with us, explaining, sharing info, making sure we were comfortable, had the knowledge we needed on our vehicle, set expectations, and ensured we had his contact anytime we need to reach out.Thank you all very much for a wonderful time buying our family car!!

Our advisor cheerfully helped us with our vehicle service requirements, saving us money along the way. Service was quick, and affordable.

Did not refill my def fluid I returned to get it filled and was told I was incorrect and that the tank hadnt registered yet. Filthy kid drove my truck around the block to get the tank to register, I would have absolutely preferred less people in my brand new truck. Scuffs all over the inside of brand new Colorado and under the hood. Left multiple messages have yet to her back from anyone.

Steven Customer service was extremely helpful in getting my car serviced. We were from out of town he made the magic happened to get our Surburban serviced. Thank you Steven.

Amanda M was amazing!! She took the time to understand what I was looking for and found me so many great options to choose from. She made it fun and easy to get the car I wanted not the car they she wanted to sell.I will for sure be back to see Amanda for our next purchase!!!

Stephen P. was very helpful in getting my truck diagnosed and the parts ordered to get me back on the road.

I was given an appointment for a one hour repair while my wife waited. But when she got there it was an all day thing, She had to arrange for a ride. I was charged over $300 for labor. Im guessing labor is $140 an hour. I know it was an hour job. I guess you want to make a home run on every job because you can. Most people dont know when the price is padded, but when you work on vehicle of a certified mechanic that is a different story. Funny thing is I was given a quote of $576. And my wife was told they gave me $50 discount, but the final price was the same. Go figure. So far though the repair was excellent. I do appreciate the work done. Sometimes its worth it just to pay the price because the need is do great and you want it done right!

Friendly staff! Dakota is awesome. We go as a family and take the kid to the park a few min walk from the dealership!

So I was there for a certified service. I thought just oil change be out in 30 mins. Well 1.5 hours later I see they are just draining the oil. The service advisor said they had a problem with the drain plug which I watched. Took about 5 mins. Service advisor had no idea what was going on nor did he check on me or my car. Turns out they rotated the tires, which is great. But I didn’t know that until I saw it on the paperwork. So 2 hours I got an oil change and a tire rotation….. not going back…

I was going to call BUD CLARY today. Yes our truck was worked on last week, BUT the CHECK ENGINE LIGHT IS STILL ON. ???? WHY WASNT THIS ADDRESSED?GEORGE & SHARI MCKAY

Mitchell is awesome, I’ll be back when I need another vehicle.

Mitchell Barrett is very helpful. The process time was quick and easy. Thank you

Went in to look at Subaru’s and wasn’t sure what style I wanted. Mitch, the salesman was very nice and helped me find an outback I LOVE! He was super nice and helpful throughout the whole process!! Thank you so much for all your help!

I just picked up my 2021 C8 corvette amazing customer service and very helpful staff a very painless processBud Clary Chevrolet is the best in the northwest

Joey at Bud Clary treated me great. He called me a courtesy car when I needed and he treat me with respect. He is a perfect balance of professional and courteous.

Ryan was amazing. Answered all my questions and got me in and out as fast as I was hoping. I really appreciate him.

I am giving Shannon Poole in the service department 5 stars! She is outstanding to work with and went above and beyond to take care of me!

I realized that i needed an oil change before i went on a trip and was able to get it done that same day. Very grateful

I do alot of travel for work, when my car alerted me to gety oil changed I was down to 8% and only had 1 day home. They were absolutely amazing and got me in within 24 hrs. They also completed my service quicker that expected. I am very grateful! Thank you bud Clary!

Went in for first service for my Silverado .They did a great job.Employies very friendly. In and out in about 45 mins.

Engine overheated so we feared the worst. The mechics to a reasonable time to check things out. The survice department was professional and explained the every thing well. We got our truck ba k on the road!

I heard mixed reviews about Bud Clary service. I took my new Chevy in for a 7,000 mile check with oil change. They did a nice job.

Quick and easy and loving my 2019 Chevy trax!

This is my second vehicle i spotted it through carfax. Unlike most dealerships. I got no pressure in buying nor did they contuesly pass me from one salesman to the next. My salesman Bradley was a pretty down to earth guy. Wanted me to be 100% happy with everything. I got a 2015 chevy Colorado . My experience with bud clary chevy Subaru was not only perfect but when the time comes I will gladly return to be a repeat customer 🤠

Lousy vehicle was there for 2 weeks not one phone call I had to make all the calls

These people were amazing!!! They worked hard and effortlessly to help me and my family get into a certified pre- owned vehicle and made car buying easy! They were very polite and I just couldnt have asked for better service, because thats exactly what I got was outstanding service!

Joey Thomas was the absolute best, made sure I was taken care of and was on my way in no time, considering what had to be done.

Two years later I just read a positive review from an EV customer that is progress, Chevrolet sells electric vehicles but this dealership couldnt care less. They have a 30 amp 110v plug in the front and the broken fast charger couldnt be harder to find. I had to ask 17 people where it was before we could determine it had a service truck and a car with no keys blocking the way. If you dont want a planet killing truck or sports car they dont want to talk to you. Hate the dealer love the car. I was there from 14:07 to 14:28

First off I wanted to say thank you for the great customer service,Sales person met my wife and I at the door, and introduced himself and took us to the lot to test drive a few trucks, we decided to go with the LTZ model, sales person was very professional, finance dept did us wonders with monthly payment and interest rate and got us everything we needed to get on the road In the new truck, even stayed after closing to make sure we had everything out of our old truck, couldn’t be more happy with doing buisness at bud clary Chevrolet…thanks again for great business.

A big thank you to Brian over at Bud Clary! He listened to my needs and helped find the perfect car for me. Quick and friendly service! I’m very happy with my new Subaru(:

Dakota was very helpful and service was quick.

Stephen is always great at explaining what services need to be completed to keep my Chevy Cruze running.

Joey had everything ready for my arrival. He was very patient, helpful and informative. It was a pleasure speaking with him.

Hung knew about the vehicle and even with supply chain issues was able to get me the truck I wanted.

Everything was great.Thank you

We had a great experience today! We had two vehicles in mind when we got here, Hung was friendly and efficient with helping us in a side by side comparison of the two vehicles. He was patient while we went through both cars and encouraged us to drive both. We could highly recommend if you are looking for a vehicle to come here and look for Hung.

Thank you Shannon Poole for the excellent, friendly and courteous customer service!

I’ve never been to the dealership, but I worked with Brian over the phone and he actually delivered the car literally to my front door! He was super easy to work with, and even went above and beyond when I had trouble with my down payment. I’m super happy with my new car, and super happy to be done with my old one! Thank you guys!! And thank you Brian!

Very please with there service and customer service.I’ve own many new vehicles and this is refreshing to have a dealership that cares about your business as well as your vehicle needs.

Good service and price was competitive.

Very personable, accommodating and efficient. Professional and I have to add fun.

My 2013 Malibu had a significant safety issue. I feel that it should have been a recall issue from GM, but it wasnt. The electrical would cut out while driving. The electric assist steering would lock up briefly and all other electrical systems would momentarily quit functioning. Anyway, Able did a great job in communicating the issues that would fix the car and he took the time to make sure that it was working safely. I appreciated Ables communications and service.

Got me in and out fast and got me all caught up on my maintenance

My experience was great and the staff were nice to work with.I just wish it was a little less costly.

Took my truck in for an oil change took way to long, didn’t come and advise me of why is it taking forever. Typically oil changed max are about 30 minutes we waited an hour and 25 minutes for an oil change

I was disappointed to learn that the Bud Clary dealerships are now charging a surcharge to use a credit card to pay for service. My debit card is limited as to how much I can use it to pay for a transaction, and thus I cannot use it for service that might run into several hundred dollars.

I had a great experience buying a vehicle From Mitchell Barrett, he is a great salesman and worked with me throughout the entire process, very talkative and intriguing!

Ron Gehrman is amazing! The overall hospitality we received was more than we could have imagined. Car shopping is not always a fun experience, but he made it enjoyable and worth all the time we spent. Thank you for making us feel right at home!

Pregnant with triplets so Josh Smith made sure everything was lined up so I was in and out! Best buying experience ever!

UPDATED!My wife and I chose this dealership based on our experience of car buying literally all over the U S and overseas as member and spouse of the military. Although we decided it was in our best interest to not make a purchase at this time based on want and not necessity which would put us in further obligation toward holding off on other endeavors. We fully intend and plan to purchase a vehicle not only from Buds Chevrolet but Jake in particular, his patience and tireless effort to help us find the vehicle we loved and the financing we could afford has ensured we are willing to purchase our next vehicle in the next few months From this dealership exclusively, knowing they are aggressive in their competitiveness and very eager to satisfy each and every customer.******************************UPDATE**********************************4 months later and I finally got my truck! Jake worked with us the whole way through. He was patient and dedicated to meeting our needs. I am so happy with our decision and thankful for Jake! I will absolutely be sending all my family and friends to Jake to get their vehicles! State Farms Jake has nothing on Bud Clearys Jake!

They lie and cheat to inflate the price. I don’t want to publicly share my story, but I was lied and cheated to and I wish I had an attorney to go to.

Excellent service and very satisfied with Mitchell Barrett’s service at bud clary! He made it a great experience for me and my wife Lisa! Thankyou.

Not impressed. Wouldnt go back. Would love to discuss further as Ive been in the industry for awhile

2nd time in a row the truck was not washed. There was another matter of confussion that was cleared up nicely.

I have always used car salesman, Long, at Bud Clary in Longview, WA for all of my car purchases. He is like family and a great friend. Always putting customers first!

Just want to say thank you to Mitch for helping me get into my truck. My previous car got totalled and I was having a hard time not having a vehicle and trying to get back and forth to work and getting stressed but thankfully my guy mitch at bud clary helped me out so much and I just want to say you are awesome and thank you so much for your help and me and my family greatly appreciate you so much!!!

I was greated by a wonderful staff and all my needs were met. Jake and long helped me get into a car that worked for me. I will tell all my friends about how great my experience is.

Hung Glap had amazing service! Was a great fit for my family to find a car! Would definitely recommend people to go to him if you’re looking for a new car!

Had body work done on my almost new truck. Mike was great at communicating all along the way. Work was done on time and completely went beyond my expectations. Had to bring it back a second time because the bumper replacement wasnt in yet as expected and they even cleaned the inside a second time. I never post reviews but this time it was warranted.

Mitch was great! He was very knowledgeable, polite, and not a pressure salesman at all. He answered all of our questions and was very helpful throughout the whole process. Would recommend him to anybody.

Excellent service and no pressure sales experience.

Every one was very nice and the wait wasnt as long as I expected. The facilities were very nice and clean, even though it was raining I didnt have to get out in it. Thank you very much

I took my car in and they made sure I had a car for work while they worked on my car. Stephen was very polite and professional. I will be going back.

Great experience! Our sales professional, Hung Giap, was awesome and I highly recommend him. Got the exact vehicle we were looking for, for a good price and without having to drive to Portland.

I was very pleased with the service department. They told us to allow about one hour for the work being done. They had us in on time and out in about 30 minutes. Will definitely recommend them to friends and family.

My boyfriend and I bought a three package oil change for a diesel truck the first time they change the oil and did a inspection I had asked them to plug-in the plug that goes to the back up camera in the tailgate and when they plugged it in they broke it.I didn’t realize it until I got home so the second time I brought the truck in to get the oil change done I asked them to fix it and they were going to charged me 140 bucks.I told him no that they should fix it since They broke it, and they said they Wouldn’t.The last time I brought the truck in there for the oil change they just change oil and that was it, weren’t very nice pleasant never go back there again no.

I had a works service appointment, which included routine service of my transmission. I was not informed in advance that this service was necessary. On a good note the Subaru side of the business now has their own drop off and the service agent was very pleasant. I did notice the mens restroom was out of paper towels. When I informed one of the salesman he acted offended that I would mention it. I also pointed out that I could not find a trash can near their self serve convenience area. Turns out it is inside an unmarked cabinet. This place still leaves much to be desired in the customer service department, but I will repeat that the service agent was much better than the person who usually helps me.

My favorite Chevy dealership, and my favorite sales rep. Long. Thanks Long, for great service.

I just purchased a 2016 terrain here. I had a great experience. Ron Gehrman was the salesman who helped us from start to finish. No pressure sales and even followed up a few days later to make sure everything was going good. If your in the market for a Chevrolet or Subaru go see ron. Five stars all the way.

Wonderful staff, great work done in a timely manner.

A+ service. Very polite and knowledgeable. Highly recommend stopping at Longview Washington’s Bud Clary the next time you need a vehicle.Make sure to talk to Long Huynh. Very pleased with the service!

Amazing customer service. Made the process feel quick and easy! Love me new car!

Everything went great. My only observation was that the hand sanitizer dispenser in the waiting room was empty and no one bothered to refill it in the hour and a half that I was there.

The mechanic did a excellent job and was very professional. thank you