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Pine Tree Automotive
3320 Birdwell Ln, Longview, TX 75605, United States
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Pine Tree Automotive
Comments
Be
Review №1

I have used them before and they were AMAZING this time it was horrible & still had to pay ANOTHER Mechanic to fix their mess up. Very disappointed because I liked them but likes doesnt keep me driving.

An
Review №2

They do exceptional work. This is the only place we take our vehicles. They are fast, efficient and reasonable.

Tr
Review №3

Not the same since donny the owner has died. Very dependable respectful an great customer service. It died with him.

Ju
Review №4

Very friendly and honest people. Family run business.

Al
Review №5

Never been here but my stepdad and Mom goes here pine tree automotive does them right every time 💙💙💙

Su
Review №6

Great welcoming :)

Ra
Review №7

Not good I called the number and got no answer or call back

Si
Review №8

Always do a great job!

To
Review №9

Fantastic fast friendly service

An
Review №10

Wonderful service. They were very good and very fast. Will continue to use this shop from now on! Fairly priced!!

Dr
Review №11

Vivian is simply the best, honest, kind,and a caring soul, very helpful, a Christian for sure, I highly recommend Pine Tree Automotive..

Na
Review №12

Friendly and courteous staff.

Al
Review №13

They are very thoughtful and nice to all there customers

As
Review №14

Great service. If any issues they do a great job of fixing them.

Al
Review №15

Highly recommended!!!!! Had major work done there and eveything came out great! They were referred to me after desperately needing a good mechanic after having a nightmare experience at automotive supercenter. Donny and Vivian, the owners are amazing people!!

Sh
Review №16

I have used Pine Tree Automotive several times, HOWEVER the last time I took my Jaguar in the mechanics left 2 bolts out of my fuel line assembly. The entire engine block was covered with fuel and smoking before I could get the engine turned off, half a tank spewed out on engine. I took the vehicle to North Town Automotive where Joe solved the problem and stated I was lucky the car did not catch on fire.

Jo
Review №17

Great people... excellent service!!! My first choice for automotive issues...

Ma
Review №18

If you want a mechanic you can trust that charges fair prices this is the place. Quality service in a timely manner. Highly recommend this place! It is one of the locals favorite places.

An
Review №19

My truck was repaired and now she runs like new! They fixed what was wrong and did not push me for add on repairs. The staff had knowledge and personality to match! They have a new client in me and all my repair needs from now on!

Me
Review №20

The owner is awesome very friendly and godly man. Not overpriced and good service.

al
Review №21

I took my car in to have the rack and pinion and power steering pump replaced. It took them 4 days and three tries to get it repaired properly! Either the mechanics, who look very unprofessional and disheveled (one with the little pony tail wouldnt stop staring at me...totally creeped me out) couldnt figure it out or the parts they put in my carWere junk to start with.... It was extremely frustrating. Not only that, the mechanics totally ruined my interior floor mat with greasy foot prints. The second time I brought it back, I had to ask them to put down something to protect the carpet! The third time we got it back, there was a HUGE scratch down the passenger side door! I will NEVER take my car here again. The Three Stooges could have done a better job!ween

Ji
Review №22

Great good family oriented and LOVING environment they do AWESOME work and have Great prices I would recommend them to anyone keep up the good work!!!!

As
Review №23

The owner of the place and his wife cursed me out and told me to leave because I asked them to check my engine to properly see if the problem was the right problem.. They told me not to come back.. I was just trying to save money for my wife and daughter. Mr. Ronnie is the only one there that cares. The other people who service the office just want money.

ce
Review №24

Great customer service great work and Miss Vivian and Miss Lillian are the greatest fell like Ive know them all my life I will definitely be going back for future auto repairs when needed.

Ki
Review №25

Great place to get your car work. They are good people I have been getting my car work on for years with them. Prices are reasonable

Al
Review №26

Excellent service!! They fix my ac in less than an hour!!

Ch
Review №27

Great

Re
Review №28

Ask for Jeff.

Pe
Review №29

Very nice people

Vu
Review №30

Best mechanics in town. They are very honest and up front with pricing. They do not charge or recommend unnecessary repair. This is the second time Ive come here for repair and Ill keep coming back.

Na
Review №31

Great service with friendly and fair folks. Two thumbs up.

Ki
Review №32

I take my car here and only here there quick about fixing my car and dont charge a arm and a leg or try to get over on people love the owners here

Pa
Review №33

Had our car there 4 repairs, taken back again because it was not done rite.

Jo
Review №34

Good people. Good work

Ha
Review №35

Almost 2yrs and thousands of dollars later and still had no running truck! My truck was running when I took it in smh. I will never go back there!

Pe
Review №36

I have gotten great service from Pine Tree Automotive since I started with them back in October or November of 2017

St
Review №37

Donny is honest, fair and upfront with any work that needs to be done. I’ve been using Pine Tree Automotive for years now and recommend them.

Ke
Review №38

I spent $720.00 and nothing to show for it! My vehicle runs the same as when I left it. Im contacting the BBB and then going to small claims court.

De
Review №39

Good work

Pu
Review №40

All these reviews are fake. They couldnt tell me the right price until it was done. They fixed the wrong thing. My car had scratches that werent there before. They werent friendly at all, they left the stick out of my oil, and no joke my car broke down on the highway the day after I got it back. It took them 2 days instead of 2 hours.

Mo
Review №41

Believe me these guys went above and beyond for my Mom and I.10stars on customer service and quality work!! Thank you Pine Tree Automotive.

Sa
Review №42

Very honest, straightforward people. They go out of their way for their customers, too.

Ea
Review №43

So professional and prices are the best in town! Love this place!!

Ma
Review №44

I not sure if I like it here yet have a friend car work on

Ca
Review №45

Very fair, honest, and dependable. Up front with costs and necessary estimates.

te
Review №46

Excellent and cheap ptices

Gw
Review №47

Friendly staff

An
Review №48

Excellent customer service

Ro
Review №49

Prices are affordable and they do a great job

La
Review №50

Overall good people.

Vi
Review №51

Great service great people

Ma
Review №52

When I call them the man who pick up the phone was really kind and sweet to me even tho I didnt know what I was talking about.

Cy
Review №53

Never Rush them. Make sure you have plenty of time.

La
Review №54

Great place.

Ca
Review №55

Can I come in yet job not complete

sh
Review №56

Great

Ve
Review №57

HONEST

Information
2 Photos
57 Comments
4.4 Rating
  • Address:3320 Birdwell Ln, Longview, TX 75605, United States
  • Phone:+1 903-291-0468
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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