I have been trying to get a hold of the service department for a week now. Ive called all different times throughout the day everyday. I was finally able to book an appt on their website yesterday but unfortunately had to cancel today. Tried to call several times again today and could not get through and now their online scheduling is down. What gives?!

Taylor Goll was great! Made my first time buying a car very easy. I will be back.

New to the area and want to give a shout out to the Service Department, especially Ryan, Trey & Jeff. Ive always said a Service Department will determine a dealership sales performance. You only buy the car once but need to service it many times over. If I feel Im treated fairly & respectfully, youre going to get my next car purchase. Hyundai Longview, Ive always loved my Hyundai and youve earned my next new car. Cars in excellent shape so not too soon, but Ill spread the word in the meantime.

Best customer service experience I’ve had at an auto dealership in many years! I just moved to the the area and was dreading getting my car serviced at a dealership again after many bad experiences at other dealerships. The service advisor here was welcoming, friendly and professional. The cost and timing of the service was surprisingly reasonable. Generally, everyone I spoke to was friendly and went out of their way to help me. Thank you all!

Had a great experience until AFTER the sale.In my opinion, you need to make sure your vehicle is 100% ready to go before driving off the lot. They had ordered a new tire for mine and we were told my car would be picked up on Sept 28. After a few emails and one heated phone call, they finally picked it up on October 12.In my opinion, you need to make sure your vehicle has everything that is listed on the window sticker because they have no clue what they are selling and youll never get the items. My window sticker clearly states that my car was to come with a cargo tray, a cargo tray that I still dont have and they have no interest in providing or reimbursing me for.

Really bad experience, The seller was super friendly, but the guy who was in charge of doing the part of the sales paperwork was super rude !! He never showed his face, he always kept the seller as an intermediary until we decided to leave. He appeared! Very bad experience 0 stars poor customer service satisfaction !!

Great place and people to visit for your vehicle purchase. They will answer all your questions and help you with getting the right vehicle for you. I love my Santa Fe.

Great service. Advisors are friendly and knowledgeable. Quick, reliable service work

Taylor Goll definitely made the buying experience an enjoyable one. Would recommend anyone to go by and see him He can make it happen. Got my daughter a great car at a great price and everything went smoothly!

Great customer service, friendly staff, and they are very knowledgeable. I will continue to do business with them for many years. Will Weston and Kellie Faulk rock!!!

Absolutely the best dealership I have ever been to. My salesman Mr. RJ was very professional and was very determined to help my wife and I! I will be referring everyone I can!! You guys have it down! Thank you again for our purchase!

Service was quick and complete. The personnel are very courteous and helpful.

I had never considered a Hyundai before this purchase. A friend of mine suggested that I look at a Palisade and I fell in love with it! I paid a little more for it than I wanted to because of the market right now, but the salesman (Taylor) was great at negotiating with his manager to get the price down to a number that I would consider.

I want to give praises to Ashleigh Duncan, she was helpful and always let me know what was going on with my car and always told me if I need anything to call her

We take my husbands truck there for the oil change & They didnt come to talk to my husband about his oil plug is starting to get worn out before putting new oil in so he can buy a new one instead told him after the oil was changed that it was worn out to watch it. We had his trucks oil changed there before because our car is a Hyundai & thought we could keep trusting them with his truck. He is very upset about this because now he hope the oil plug doesnt come out while driving his truck.

Worst customer service I have ever encountered. No one in the service department ever answers the phone. They do not return phone calls. Asked to be contacted by the service manager and its been over a week.

Austin was great with helping us find our next Hyundai. He was patient and very understanding as to what we were looking for. Great service all around. Thank you all. :)

I would not recommend this dealership to anyone! My son and I drove 6 hours round trip just to find a vehicle with damage on almost every panel. This truck was 50k and we were told that it was damage free and we would be impressed with how nice it was. I do think there are honest car salesmen out there, I just don’t think they are located at this dealership.

I talked to a sales man and he was very nice and there are some very nice cars especially the black limited ram.

The worst dealership I have ever had a run in with. I drove 3 1/2 hrs to a truck that was supposed to have no dent, or cosmetic damage, and when they wanted to just knock off $1,500 for $4,000 dollars worth of damage. Its terrible when you can find someone who has a good word anymore!

I love this car 2020 Hyundai Sonata. Thank you RJ of Randle Noe.

Had a great experience buying a car from Jason Clayton at Hyundai of Longview. He showed me the cars I asked to see, listened to my feedback and concerns with each vehicle and helped steer me to the perfect car for me. I just Love it and would never have picked it out myself without Jasons help.

Pleasant and professional service every time

Wayne and Taylor are very exceptional and outstanding people!! I would recommend anyone to them!

The brakes on my 19 Veloster needed some servicing before heading home to NY after a long trip to visit family and Im very glad I chose Hyundai of Longview. Service was excellent. It was quick and thorough and they did everything I asked for. Customer service was excellent as well, everyone was very kind and easy to work with. Next time we visit family if I need work done on my vehicle I will definitely bring it back to these folks!

Experience was great! Facility is nice and the cars and personnel are even better! Need a guy that will treat you as a human and not someone just to make a sale?...Taylor Goll will hook you up! The guy is just fantastic! Will buy from him again!

Worst dealership around. From day one had so many issues with the car I bought. Alignment over heating and this morning car caught fire. When calling the dealership they say it has nothing to do with them and hangs up. Place should be tore to the ground. Never would I recommend anyone to come to this establishment ever.

So helpful & professional.

I came to this dealership for my first oil change on my brand new Hyundai Elantra as I am from out of town. My experience was beyond excellent and I will make the trip to this dealership because I liked it so much. Ryan was very informative and very kind also. Again I was very very pleased with my experience.

Thanks again Taylor abs everybody at Hundai of longview.

Tim was a great salesperson. He was very knowledgeable.

We were treated will by young man we took care of my check. Very good at his job

The staff was friendly and helpful. The work on my Tuscan was completed in the estimated time. I will come back for future service.

I received an email stating that I needed to get a software update on my car. I tried to use the link they provided to sign up for the service, but their program would only let me sign up for a major service appointment and I couldnt make any other type of appointment. I tried calling. I was passed off FOUR different times, despite clearly explaining EACH time what it was that I was needing. The last person apparently went to pass me off, yet one more time only to hang up on me! If this is professionalism, I would hate to see what amateurs do with such issues!

Ive only been to 3 other car dealerships, but I had the best experience so far at this one. This isnt the best time to be car buying, with low inventory, car shortages, and rising prices. But, of course this is when I needed a car.We had actually gone to another hyundai dealership closer to home, before heading to Longview. And the other one had none of the car I was looking for on their lot. Not one. When we got to Longview, Taylor had 5 to show me! I was so happy to have some choices to look at, and Taylor was by far the best salesman we have ever dealt with. He only ran our credit one time!!! Hooray for that! Last time I purchased a hyundai (from a different dealership), they ran both mine, and my husbands credit scores, 12 times each. 😳😳 This was a much better experience. Taylor helped me with switching around carseats, and was just a nice person all around the board. And, they delivered my car to our home,, an hour and a half away,, at no extra charge..cant beat that! Thank you, Taylor!

Awesome, helpful, and knowledgeable staff! Shout out to Evan, Jason, and Taylor for their help getting me the car I wanted! They didnt put pressure on me or strong arm me into buying something I wasnt sure about. They gave me space and time to make a decision and also helped me stay in my price range and still get the car I wanted. I HIGHLY RECOMMEND this dealership!!!! This is our second purchase and we have sent them four referrals.

Extremely helpful, and everyone was so kind!

Best costumer service ever RJ Robert Jordan made car shopping so much easier and enjoyable.

Ryan displayed timely, courteous, & well communicated service to me. I have used this dealership for service around ten years now & am impressed with the high quality service that I have received. Thank you Longview Hyundai!

Very fast and professional service.

Beautiful vehicles, I am very pleased with my purchase . Salesman was great ! A deal was worked out within my budget goal and I couldnt be happier !

The service department happily exceeded our expectations.

The service department at Hyundai of Longview always does a great job. I would highly recommend that you allow them to take care of your car servicing needs. Top marks as always.

Ryan did a great job in helping with the breakdown of my car. He has exceptional customer service. The work was done in a timely manner. I couldn’t be more pleased.

RJ was our sales associate. Hes highly skilled as an Car professional salesman. He thoroughly explained to my daughter how to operate the dashboard in the car she was test driving. We actually came to just look. He was very patient with us. We value his expertise. This is the second car that we have purchased from him . In fact, when Im ready for another car, Ill be seeking him out wherever he is. RJ is awesome. His customer service is superior!!

We had our Sonata Hybrid Limited repaired here and we have to say, our service was above our expectations! Friendly & helpful staff (Ashleigh Duncan) that kept us informed of each step that was taking place during the repair process. We appreciate the service and would highly recommend anyone to have their car serviced here!

Can always have my parts right there in the store.

Taylor Goll is the best Car Salesman weve dealt with in years. No pressure, made a great deal!!!! Highly recommend!!!

Bought a f150 from them back in December was failed to be told that it had existing problems and the long block went out less than a month later took it to a ford dealership total cost to fix was 10 grand so just be careful bc i had to scrap it because of it

I always use Hyundai of Longview for my service needs & theyre consistently friendly and professional. Ryan, the technician who has checked me in the last few times, is always so nice and helpful.

I found Randall Noe Hyundai to be awesome! My sales rep (Taylor) and Ryan (Service Rep) are caring, knowledgeable, professional and just plain great. Thanks for all you do.

I definitely recommend 😊. I walked in and was automatically helped. I explained my issues and problems I was having with my vehicle and they explained different options we could do and they set me up an appointment and they did amazing. They fixed what needed to be fixed and explained everything they did to where I understood. If you have a Hyundai that needs work to be done on it please come here.

After reading the 5 star reviews, I am left realizing people were really excited about a clean building and employees that smile. I guess, I have different standards for places I choose to do business. Like morality, integrity, compassion. I chose to leave without a purchase and yes they ran my credit 20 million times like any dealership. I knew I was asking a lot but I was very open and honest with what I wanted, they were not honest and drug things out for an hour, instead of just telling me they had sold the vehicle I was there to look at. I had driven an hour...

It was very easy process and the work was done very quickly.

Overall service experience was great!! Ryan kept me informed the whole way through.

We have been searching for a car and Hyundai had some of the best deals around! While looking online Reggie contacted me and was super nice and helped us get the car buying process started. When we got there they were all friendly and welcoming! Reggie continued to help us and put us in a great vehicle that we love! Defiantly will be back another time!

Great customer service from everyone I came in contact with.

We love Taylor and his team, we came for one car but left with two

I love dealing with these folks. They do a great job consistently and are always friendly, even when they’re busy.

Greatest experience of my life from any car lot and greatest priced vehicles around comparatively the best selections there is, go see Jim James

Great place to buy a car. friendly staff and easy to work with

Hands down the BEST PLACE the purchase a vehicle. Staff was absolutely wonderful and welcomed me in like I was family. Taylor was amazing!!!! He showed me vehicles in my price range and did not try to up sell me and was very respectful of MY needs and what I wanted in a vehicle. They are true to their motto, ” You pick it out, We’ll work it out”I will forever and always go to Hyundai to purchase or upgrade any of my vehicles!!!

R J was the best salesman I have ever had. He didnt pressure me into buying anything. He was very friendly and very professional. Best buyiing experience ever.

The DEALERSHIP IS SO KIND, RELAXED, FEEL IN THE AIR... VERY GENUIENE & KNOWLEDGEABLE AS WELL.

Friendly staff. I was there for a test drive only.

My last salesman had moved to another location.. I had the pleasure of meeting Robert and he is great we plan on returning Thank You Robert

Not sure what was hard to understand when youre pre-approved for a loan with special financing only to have both the Salesman and Finance Manager tell you that you dont qualify for what were pre-approved for. It was like talking to a brick wall all while being treated like Im crazy when I know what Im pre-approved for. Considering Ive been buying and selling cars for over 24 years and even worked for Hyundai myself, I felt totally insulted, disappointed and had my time wasted while being told that my pre-approval was impossible. I purchased my first Hyundai from this dealership back in 2009 and was extremely pleased. Not sure what happened but this dealership now lacks professionalism, communication and integrity. Their slogan, You Pick It Out, Well Work It Out., is completely FALSE. Needless to say I purchased the vehicle elsewhere. It just wasnt meant to be to continue doing business from this Dealership.

Great sales team and financial team is by far the best Ive dealt with here in Longview

Test drive scheduling can be a bit convoluted online, so your best bet is to just call. The limited contact test drive took some time to get rolling, but, overall, it was a solid experience. Based on my test drive, hyundai has changed a lot over the past decade, and the acquisition of a BMW engineer or two did not hurt!

Went in simply to look at a suv on the lot and ended up taking it home. One of the fastest purchases of a car Ive ever had. Great staff and easy to work with. My salesman was Jason!

I have always had all my needs taken care of when I come in, along with suggestions to help me do better in maintaining my vehicle.

I drove 6 hours to this dealership and it was well worth it. Great, easy buying experience. Reggie was super nice. Despite it being so far from my house, this dealership will definitely be on my radar next time I purchase another vehicle.

Great service. They get my car ready in record time and come in and explain anything that needs to be done with prices.

Very forgetful per service. Would not return phone calls. Took car in for recall on abs. When returned they fixed it and brake light and abs light on the dash board. Called them back and if not their work it would be a $75 charge. Really do not trust them. Money hungry.

Went in for a prize and came out with a carWow. Those guys are really good! And haveyou seen the cars and all their fantasticFeatures. Get over there and test drive aCar!! They are awesome and give them myname.

Was upside down like crazy on a car I had for a little over a year, didn’t think I could get into anything newer with a better interest rate, but I’m glad I came and worked with the professional team at Hyundai. In and out of the dealership with a new Vehicle and a much better interest rate! 5/5 would recommend.Thank you Hyundai Longview!

We came here after having issues with our Hyundai in El Paso. Going here, we were actually treated like human beings and with such respect I was completely thrown off guard. They took the time to lay things out, they were polite, accommodating, and helpful. I appreciate their customer care, and their compassion. Thank you very much to the service team that was on duty today. You made it so much easier!

Taylor at Hyundai of Longview did an excellent job on helping me get into the car i wanted! Not only did he help me by pricing it to fit my budget but he also kept me updated and in the loop for everything! I would definitely recommend him if youre looking for someone that can help you get into the car that you want! He was very helpful, knowledgeable and friendly! If you are looking for someone that can make it a quick, smooth and all around great experience, go to Taylor! He does not disappoint!

It was an overall great experience. Everything went smoothly, despite living over 4 hours away. Taylor, the salesman, was really nice and helped a lot in getting us the car that we wanted.

I love my Hyundai Kona and the service at the dealership is outstanding. Highly recommend!

Taylor Goll is the best! If youre looking to buy a vehicle checkout Hyundai in longview and ask for Taylor

Spent the last two days painting the interior of the service department...nice place to buy a car or truck, the service department is great place...

I had an awesome experience buying my new Honda Venue all on my own! Mack, my salesman, was awesome at answering ALL my hundreds of questions! A stressful time like buying a car was turned into an easy painless experience.

Dont let these guys run your credit. They must have run it out across the entire financial network because I got so many hard inquiries that my credit score actually dropped some.I suggest that you secure financing at your own bank before shopping here.

Ryan Davenport gave me one customer service. He checked on me as I waited to see was there anything I needed and to give up date on my car while I was waiting!!❤

Had a really good experience overall with this fantastic facility.Great service, nice environment and a team behind that love what they are doing!Really recommend to go and visit this amazing place if you are looking for a car; Chace and Taylor helped me the most, but all the other guys always look to help you in any way.5 Stars for the Hyundai of Longview

I had a great buying experience at Hyundai of Longview. I purchased a 2019 Genesis. Reggie and Brandon went out of their way to help me choose a car that I am proud to own. In addition they worked hard on the financial end to make it easy to afford. I highly recommend these two gentlemen to anyone interested in purchasing a great new car.

Reggie King is an excellent sales Consultant. He’s very attentive and listens to the needs of his customers. My husband and I are very pleased with our monthly note. Our payments were even lower than we Expected. You couldn’t ask for a better sales person.

Great people and great place to do business with

”Ive bought a brand new car now from Hyundai of Longview,! This is a fantastic business thats been around for a while. They specialize in high quality, unusual and special imports. They have a reputation for outstanding quality, honesty, and integrity. Pricing on the cars will be fair, the buying process is easy, and I left with a great deal and very satisfied on my new car Hyundai Palisade 2020. I will go back here again because of the excellent customer service and high quality vehicles.Reggie is the best and he really knows his cars well, you wont find a better car dealer than Hyundai in Longview

Very Pleasantly BLESSED

By far, the BEST car buying experience I’ve had to date! I will continue to rave about the customer service! Very attentive and accommodating in helping us find and obtain exactly what worked for us. Taylor and Chace were blessings and I can’t thank them enough for making this process painless and convenient!

I went to Longview to see Reggie and had my mind set on a certain vehicle, but when he was unable to make it happen he told me to give him a minute... When he returned he was driving a beautiful Red Sonata Sport! I instantly started smiling, but he didnt know it lol! Thank you so much Reggie for my Sonata@

Extremely friendly and helpful people working here. They took our car in the day after Christmas with understaffed team and still got us in and out. They also let us keep our dog in the lobby with us while we waited.

Helped us purchase a vehicle without any pressure.

I drove all the way down to Longview TX from Katy TX and it was worth the drive. My Salesman, Taylor, was amazing. He made sure I got everything I wanted. He kept contact with me throughout the whole transition of me getting the car that I wanted. He was very friendly and outgoing. I would totally go back to Longview just to get a car from him so thank you Taylor! I got the car I’ve been wanting and it’s all because of him!

My car was under manufacturing warranty still needing new engine,,,Draw back is trying to get my money back on work done by Firestone before they figured out it was a Hyndai recall engine problem,,,going threw claims nightmare now...Hyndai took 100% care of me...

If you decide to visit Hyundai of Longview, remember two names: Reggie King for Sales and Brandon Sledge in Finance. Reggie contacted me after my online inquiry about a pre-owned vehicle. He provided me with an honest review of the exterior and interior of the car, provided pictures via text, and addressed my areas of concern which he assured me would be remedied. On the 4 hour drive to the dealership he called me with the financial particulars of the deal and I wasnt very happy with the arrangement. He expressed my concerns to Brandon who said to come anyway because he would manage agreeable terms. With this being my 38th vehicle purchase Im familiar with the antics of most dealerships and expected the same when I got there. This was not the case at Hyundai of Longview. Reggie had the car clean and ready to go and was so confident I would be happy with the deal that he began transferring things from my old car to the new one before I ever went to Finance. Brandon managed to get a monthly payment in my comfort zone and was quick moving through all the paperwork. After only spending about 2 hours total at the dealership, I would definitely make the drive again to Hyundai of Longview the next time Im in the market for another car.

My wife and I bought a used Nissan Altima . Reggie King was the salesman who helped us. He was able to get us financed to fit our budget. I rate our buying experience at a 5+.

I had a great experience from the the start of the sale to the finish. The salesmen and staff were very knowledgeable and helpful in picking out a car for my 16 year old. I feel confident that we made a great choice buying the 2020 Hyundai Veloster. Thanks again for making this sale a smooth and easy buy.