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Tractor Supply Co.
13778 E I25 Frontage Rd, Longmont, CO 80504, United States
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Tractor Supply Co.
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Ch
Review №1

I arrived with my mother, about 10:30 a.m. on Saturday, September 11th, 2021, to fill propane tanks. The cashier told my mom that nobody was available to fill the tanks until eleven. As mom asked me where we should go next, the cashier shows up to fill our tanks, but then proceeds to tell my mother that one of the tanks cannot be filled due to the age of the tank. Mom vented her frustrations to me. I got out of the car, and asked the cashier her name. She told me her name, and said she was a manager. I told her that I was going to report her. She replied, smugly, that she was the manager. I said that there is always someone higher ranking, and that the customer is always right. She said she did everything she could and that if someone else had filled that tank before, then they will be fired. And, she added, Im concerned about your safety. I replied, If youre so concerned about our safety, why arent you wearing a mask? She said, Im outside. I answered, Yeah, right. Then, she retorted, If youre so concerned about your safety, then you should stay at home. I was rather irate by then, and I told her to go to Hell. Now that I have calmed myself, however, Im thinking, Maybe, shes right. Why not only shop online? Why would I ever shop at Tractor Supply again?

Co
Review №2

If i could give 6 stars i could. they helped get some tractor parts and were so nice. great job guys

Do
Review №3

This store is excruciating. Every time I go in I literally have to unpack my own feed from a pallet, meanwhile employees are standing around and complaining about how they don’t have enough people to work and no one seems to want to work. I’ve called for the last week and a half to order the feed that I need, confirmed it twice and lo and behold it was never actually ordered. I don’t know what it is that makes this tractor supply so much worse than every other one, but I will now be driving 30 minutes out of my way each direction just to avoid the awful team that works at the store.

Ti
Review №4

Staff are always very helpful. All of the products we have purchased are good quality. The toys make it fun for the kids to go with and they are not to expensive.

Br
Review №5

Very rude, Home Depot employees are far more helpful.

Jo
Review №6

EDIT: Sarcasm will get you everywhere...Completely left a blank 3-star rating, now; you gain a star and get a description!“Its a Tractor Supply Co; their stock is available for review on the web.”

St
Review №7

Completely lax about Covid related safety. Likely due to the array of customers without masks. Had to return a sprayer for broken part in unopened box, were easy to work with.

Ja
Review №8

As always very nice clean location with friendly staff. Glad to see stores opening up.

Ma
Review №9

Really nice staff. The guy who helped me pretty much knew he didnt have the compression fitting I was looking for but he tried to find it in two different places and when he couldnt, he didnt waste my time telling me he could order it for me. He just directed me to the nearest place I could find what I was looking for. For that, I felt like coming back as soon as I needed something they did have. 1 star off for not having my fitting but otherwise top rate service.

An
Review №10

Had a great experience here at the Longmont location just off of I25. After not being able to find the item I was looking for I asked at the register for assistance. Wes assisted me, and upon asking him for a particular item he was able to recall off the top of his head that they did indeed have inventory in the back, he didn’t even need to check the inventory on the register. He quickly brought the item up front for me and even offered to help me load the item in my Wrangler in the cold and snowy weather. Wes provided easily the best customer experience I’ve received in some time and I intend to frequent this location more often even though it is a bit further away from me then some similar stores.

Ma
Review №11

No mask no sale

Ma
Review №12

Great store. Had to ask for them to go in the back to get a 40# bags of organic chick starter as they hadnt stocked the front properly. Otherwise very helpful and friendly staff. Fun to shop.

Jo
Review №13

A great place to find things. The customer service is the home town we care about you feeling to customers. The clothes is very good quality!

Ia
Review №14

Great service and selection. Been there several times since it opened and have always been assisted in locating what I need. I’m a farm boy so I’m partially biased. Always reminds me of my grandpa and grandma waking into these stores.

Ke
Review №15

I love this store. I get tools and so many other things here that I cant find anywhere else & sometimes Ive never seen. There prices are unbelievable & unbeatable. This place rocks.

ki
Review №16

They always have fun stuff and cute clothes for our grandsons

Ke
Review №17

Great staff alway friendly. Always helpful!

Ze
Review №18

Friendly staff and online order was ready early and easy to pick up.

Ci
Review №19

Closed 3 pm on a Sunday. Sign says open till 7 pm. Employee cars in the lot. Someone out back unloading a truck. Front door locked and lights off.Going to Home Depot.

Sc
Review №20

Perfect place to pickup almost every hardware item for the farm. They have live chickens in right now! The staff is very helpful with customers.

To
Review №21

This place is close to where I work so its convenient at times. 2 times in 2 months they couldnt dispense propane for one reason or another when it got cold. Mixed reviews on staff, some are awesome and some not.

Le
Review №22

Very friendly service!!! Found everything easily. Price on dog food was good. Everything looked very clean.

Le
Review №23

Usually out of stock on grey striped sunflower seeds and usually understaffed on registers.

Ka
Review №24

I stopped by the new store in Mead, CO in need of straps to secure my load. Trish went above and beyond customer service in assisting me with my purchase. If in need again and in the area, I will definitely stop there.

Gl
Review №25

Wherever you visit tractor supply in each state, I find that the service is friendly and extraordinary. Eileen and her team went out of their way to help me with an issue I had on my trailer. Cant say enough good things about this place.

Co
Review №26

Favorite store to browse. They have the better of the coleman power products. Last manager is probably the nicest person Ive dealt with. You can tell she cares. Wish i caught her name.

St
Review №27

I love everything in this store. They have all kinds of need little things for your ho.e, garden, along with feed, tac and hardware.. and clothing and boots. Close convenient and affordable. Oh and dog friendly

Ra
Review №28

One of the better locations. Trish was helpful finding the parts I needed. Hassle-free shopping. Clean, well stocked, and organized.

Pa
Review №29

One of my Favorite, Favorite places. Clean, organized, great customer service and they carry all of the brands. They even load everything into my car.

Ja
Review №30

Nice place. Clean and well stocked.

E
Review №31

Good selection of products. Not bad on pricing either.

Da
Review №32

I love this store! Especially this one in particular. The staff is well versed and eager to help

Bi
Review №33

I love this place! They always have everything I need. The employees actually know where product is located, theyre very helpful.

As
Review №34

OMG LIFE SAVERS! We are traveling in our RV and ran out of propane at 7 o’clock at night . A few other gas stations somewhat nearby have ability to fill propane but only in the mornings or at other inconvenient times of the day. I never would have thought to come to this store to get our RV propane filled! But I saw a propane sign from the highway and sure enough they usually have someone there all the time to fill RV propane tanks!! AND they were at least 1/3 cheaper than ALL the other fill stations!! Not to mention the ladies inside were very nice and very helpful!! We will be warm tonight and DEFINITELY be back!

Ca
Review №35

Tractor supply company has been a great resorce for the things I need. Prices are fair, store is clean and staff are friendly. Keep an eye out for the yellow stickers, they can be some hidden deals

Pr
Review №36

Waited over an hour for propane fill - was told “we can wait” since the person need to do the propane fill was on the phone on an “important” call. We have a big rig RV sand would have gone elsewhere but all other places were closed. Worst customer service ever....

ch
Review №37

Worst costumer service I have ever had. I understand that they were having issues with a mill and getting a item they do not stock often. Told 3 times it would be there and drove there to find out it was not ever there. Also the Assistant Manager was not only one of the ruddiest person to me on the phone but also to my wife in person inside the store in front of other employees and customers. I regret every purchases I have made at this tractor supply they do not deserve my hard earned money. I do not recommend this store to anyone even if it is the last place that has something in stock. The upper management treats their customers the people that keep them in business horrible then blame their horrible customer service on logistics something that has nothing to do with customer service and that no one can have control over to begin with. No one at a management level seems to understand at this location how valuable customers are and also how to treat honest hard working people. On the other hand very clean and some of the cashiers are amazing people that understand customer service and I am sorry to think that they have to deal with management like that.

Mr
Review №38

Great store for supplies for home and farm. Wonderful staff. Very helpful

Ed
Review №39

1st time in and the people were awesome. I am definitely going back and telling my friends.

Dw
Review №40

Good buy for tools for a Quick Fix on a budget

Su
Review №41

Love these guys. Great feed choices for all animals

Jo
Review №42

The manager here is very rude when it comes to returning things even if you have the warranty. Im here waiting to exchange a pressure washer thats only 6 months old and the pump broke. Was told they wouldnt return it and Id have to call the warranty company. Called the warranty company and they said the store will return it but now theyre in a meeting so Im here wasting time. This is my 3rd time here today trying to figure it out.

Ma
Review №43

Went in to get a 21mm socket and to look around what else I could use for my Jeep project. Took a picture of boots and some grease fittings. The cashier Patricia kept hovering around me and finally asked why I’m taking pictures. Told her that it isn’t any of her business so she called the manager. Told her the same thing, she said it’s very unusual for someone to come in on a HOT morning in a coat. It’s 63 degrees outside and I was wearing I light jacket. Worst store ever....going to complain to corporate.

Ch
Review №44

Great helpful staff store is easily to manage and has lots of different products to choose from.

Ga
Review №45

Good place for filling up the RV with propane. Great selection of boots.

Jo
Review №46

Great staff they work hard to help you any way they can.

Ni
Review №47

Employees are very nice, Heather and Trish are very friendly. Store is clean and well stocked.

AM
Review №48

I have never walked into TS and not heard someone say hello to me! Feels good!

Cr
Review №49

Excellent service and exceptionally great prices on dog food, supplies and toys. Worth a small drive for the savings and friendly staff!

Ki
Review №50

Waited about 20 min for someone to help me pick up my online order. Then I grabbed it myself. Kind of defeats the purpose of ordering on line.

Te
Review №51

Staff was very helpful. And able to load items into the truck for me.

AG
Review №52

Friendly folks, good selection stores available throughout the west!

Ma
Review №53

Good people with good services, they have more than you think from hardware, gardening, trailers, chickens, feed,rain barrels, batteries, even tractor equipment and clothing, boots and hats, fence parts and posts

Ke
Review №54

Very well kep storeEmployees very helpfulJust all around nice store

He
Review №55

Everyone is always very nice and they usually have everything I am looking for.

Mi
Review №56

Great for chicken and dog food. Good sales.

Al
Review №57

Used to have all kinds of grilling accessories here.

Tr
Review №58

They carry a little bit of everything. The folks here are friendly and helpful.

El
Review №59

Love to shop at Tractor Supply!! Always plenty of choices and good quality merchandise!!!

S
Review №60

Great people at checkout, good prices, no to help on the sales floor.

Da
Review №61

Easy shopping, and extremely helpful staff at the two Tractor Supply stores I have visited.

Jo
Review №62

I like some of the eclectic items that Tractor Supply has for hobby ranches, but it does not have the selection of Home Depot. I often cannot get what I need here.

Ju
Review №63

Great service and very well kept store.

Ja
Review №64

Very very poor customer service. I tried to buy a trailer here and it took every employee in the store to try and figure out the title paper work. Needless to say they messed up the paper work twice and couldnt even get it unlocked to take home. Please spend your hard earned money somewhere else where they deserve it. Tractor supply needs to figure out there management issues

Ch
Review №65

Friendly staff and fair prices

He
Review №66

Very friendly and helpful, I would shop there again when I need supplies

Ma
Review №67

Fun place to shop for the Grandsons.. :) sis and I had a ball :)

Ma
Review №68

Fair prices and they always seem to have what I need when I need it.

Jo
Review №69

Dont buy your baby chicks or ducks here. I called ahead to see if they had runner ducks and was told yes. Got there and all the ducks were in one tank. The sign said Runner Ducks (and others) and we told the teen working that we wanted runner ducks. They grew into big waddling white peking ducks...When I called to talk to the manager, she blamed me for buying the wrong ducks and then hung up on me. Im not impressed with their quality or customer service.

Sp
Review №70

If you want any kind of money back guarantee go to a lowes or home depot. Bought a snow thrower day one didnt work couldnt get my money back and the manager followed up by calling me a liar. We buy stuff from these box stores because we think theyll keep their word but this one wont. I will never recommend Tractor Supply to anybody again spent over $3,000 with these people in 6 months and they cant even be respectable to their customer.

Ra
Review №71

Friendly and helpful! We love Tractor Supply!

Br
Review №72

Great products, good services and fair prices

Ju
Review №73

Great place to buy stuff for your chickens.

Da
Review №74

I got a really good deal on some chemicals.

Ma
Review №75

The staff are knowledgeable and very friendly. We purchase all of our feed for our livestock here.

Jo
Review №76

They have all your Farmers needs!

Mi
Review №77

Great prices and great staff.

Dr
Review №78

Great store for all of our farm and animal needs

Ja
Review №79

Very helpful and friendly staff.

Ja
Review №80

Clerks were very helpful and gave us some helpful advice.

ja
Review №81

Dog friendly store with all the animal necessities. Sometimes runs out of horse grain, call ahead to check if they have any.

Ra
Review №82

Nice store. Good selection of feed

Ya
Review №83

Great place. Great staff.

Al
Review №84

Super helpful and easy to deal with

Mi
Review №85

Great place for pet friendly and supplys

De
Review №86

My favorite store...people that work there are friendly, helpful and kind. ..

Sh
Review №87

Place is good service slow

Je
Review №88

Very affordable prices

Ma
Review №89

Great selection.

Se
Review №90

Nice tractors... YEE HAW!

Br
Review №91

Bought propane. They charged by the gallon. Thats the way it should be!

Ry
Review №92

There was 1 cashier and 0 employees walking around. I did two laps looking for what the website said was in store. I was about to be patient because the 1 cashier had 7 people in line but before I started my third lap he answered a phone call and stopped ringing people up. Not a fluke, everytime Ive come here they are severely understaffed

Ma
Review №93

Nice place staff was super nice and helpful

br
Review №94

My favorite place for pet food.

Mi
Review №95

Customer service is the worst here. Dont waste your time in stopping here. Three time Ive stopped here and three times Ive had the worst service. Im done... Wont stop again

A
Review №96

Lots of good people and stuff for home

St
Review №97

Great place, nice prople

Ba
Review №98

Great selection and helpful employees

Ru
Review №99

Stick level ok. Multiple items miss labeled.

B
Review №100

My favorite tractor supply

Information
36 Photos
100 Comments
4.4 Rating
  • Address:13778 E I25 Frontage Rd, Longmont, CO 80504, United States
  • Site:https://tractorsupply.com/tsc/store_Longmont-CO-80504_1997
  • Phone:+1 970-535-4300
Categories
  • Home improvement store
  • Animal feed store
  • Garden center
  • Hardware store
  • Lawn mower store
  • Pet supply store
  • Propane supplier
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:9AM–7PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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