Home Depot always has what were looking for. Even better than that, customer service is excellent. Everyone is friendly and everyone weve ever asked for assistance from was knowledgeable.

Gotta say this is the best Home Depot. Helpful and kind staff. Seems like the staff really like working here. Rare thing to hear so many staff members talk about how much they love working at a place or talk about how much they miss it.

My husband and I couldnt decide what colors to paint our new house interior walls. We had went to a few different places to look at colors and like always we took a ton of paint samples home, but couldnt agree on any of them. Then we went to Home Depot in Firestone and met a wonderful woman The Rock. She spent a lot of time with us and really helped us sort through our options. If it wasnt for her our house would never look as amazing as it does now. Thank you! Anyone looking for paint go see the Rock!

Great experience. Everything was where I thought it would be. Only hiccup was that quick set concrete was listed for two different prices on the Salesforce. When I got to the register it rang up at the lower price.

This is a great Home Depot. Easy to find help. Had everything we needed and the employees are very nice. $1.98 poinsettia!!

I couldnt find the specific hardware I was looking for but I was able to come up with something that worked so its a win...on another note they have a really nice looking lumber department the wood looks good straight not a lot of wane etc.

Great store! People there are very helpful and store is always clean and inviting.

Kim and Gene were amazing!! They got us all our blinds cut and helped us with getting the right size and color we wanted. Very professional and friendly

By far the worst experience ever... the employees do not need to harass me constantly asking me if I need help especially when Im being serviced by a different coworker. They dont need a follow me around the store and Whisper to their other employees thinking Im up to something... by far the worst experience ever....I dont care if theyre closing they need to be more professional

Quick friendly service all employees were so helpful in my hunt for the right tool.

25% stocked shelves. The store manager should be fired and shouldn’t matter much because EVERYONE SHOULD GO TO LOWE’S instead because their shelves are packed to the brink!

Stopped in to find flower pots.. They have a huge selection of any kind and color you could ever want. Their plant selection is amazing.. I ended up buying 5 pots. 😊

This Home Depot is wonderful...clean, organized, and has the items I need. My local (in town) store, not so much. The staff at both, however are great. Helpful and knowledgeable.

Quick and easy trips to this location! Always able to get what I need and I would have given 5 stars if it hadnt been for my interactions with a rude employee. While at the self check-out this man tried to get me to leave, actually grabbed the 1 item, that I had already scanned, while I was in the process of paying and threw it into my purse and told me to leave. I was very confused and taken aback. I feel that he was under the impression that I didnt wait in line?...but I did wait in the self check-out line and took the first available check-out when it came available. It was a disturbing experience and he got far too close to me for my comfort and safety. Never experienced anything like this but felt that this employees actions were very inappropriate and I will avoid him at all costs in my future visits. Maybe it was an off day for him, but his actions definitely soured that part of my day and visit.

I can always find what I need and I dont feel bad for dressing like a slob because others dress the same way because theyre also doing work on their house or lawn 😂

I got everything I needed even things I didnt think They Carried I guess when they say Home Depot thats what they mean anything for your home great day an excellent customer service

Amazing place, Noah is really helpful and nice guy. He is best at what he does.

They are always helpful when I go into the store with questions, and curbside pick up works really well.

Looking for a fruit tree. The person in charge of perennials was more interested in what a female home depot employee was doing than my inquiries, barely answered my questions.

I had a great experience Seth helped me and my wife out and man is that kid knowledgeable very nice smooth and made us feel really comfortable we come to this store probably twice a week and this was such an awesome experience thanks Seth!!

Got everything I needed thanks to the helpful and courteous staff.

Michael at the PRO desk is the absolute best! Very knowledgeable and didn’t stop when problems came up with our order. He helped us out tremendously! Definitely recommend this location!

Do not take the free water test kit. I trusted Home Depot and thought this would be a good way to find out what is in your water. Turns out a 3rd party company called Rain Soft basically holds you hostage in your kitchen for hours with an aggressive high pressure sales pitch for their $8,000 machine. So disappointed and disillusioned with this unethical and deceitful sales tactic. Whats worse is that Home Depot is in on it and the technician which is really a sleazy sales rep comes in wearing a Home Depot Pro shirt and is constantly pressuring you into getting the Home Depot credit card. This really put a bad taste in my mouth.

The are really low on a lot of inventory. Out of the 5 things I needed, only 1 was in stock.

Poor customer service. When you ask employee to do an exchange they don’t pay attention. Then when you bring that up Nancy like to say F… you. Come on Home Depot no customer deserves that kind of disrespect

Good place for Indoor /outdoor itemsWould give it a higher rating but the people I have talked to when asking questions give me the impression that they are being bothered

This is literally the worst home depot Ive ever been to. The employees do not know what they are doing, they do not want to help. I tried to rent a flat bed truck and was told there was none available, went outside to double check the internet for locations near me and saw that Firestone Home Depot had one in stock. Called from the parking lot and rented the truck.Ive had some good experiences here but, they are totally out weighed by the bad ones. The employees also have no clue about the products. Theres the occasional employee that wants to help but, lacks the knowledge. Overall, I think Ill just drive to Longmont or Thornton from now on.

Scott from the Kitchen department is the best in customer service. He will answer all your questions and help you with anything related with special projects. He already helped me not only with my kitchen but also with flooring, fence and more.

Its a home depot. Lots of things you might need.

Pretty good place they mostly have what your looking for . The staff is friendly and helpful . Things are mostly clean and tidy . I wish they had more large appliances on hand especially when the have whole home package deals . I would have bought one on the spot, however they were 2-3 months out . Good sales and their clearance sections have some good stuff in it as well. Rugs were low on inventory and sad that the sets were not available also. Overall great place and will be doing alot of business over the years .

Couldn’t get any assistance, even called the front desk to help us get something down. We’re going to Lowe’s now after an absolute lack of service here.

This store was horrible . Almost all power tool displays were missing . Nothing was stocked. Staff members werent very helpful .Looked like a tornado went through there.

They were very helpful. We needed a toilet. They showed us our options. Helped us load.it.

A wonderful store, well managed in Firestone, CO

Love the tools and great price

No ripped concrete-bags.

Good place to do your DIY. Jill Wonder is a great employee!!! Ill be back for sure!!

Love this place being a pro rewards member, all the employees are super helpful to a growing small businessman!

Rude customer service desk. Don’t ask them for help or you will receive rude service.

Theres no signs in the parking lot but I had three guys come out proceed to tell me that I had till 11:00 to leave the parking lot no overnight in the motorhome?

Website says things are in stock when in fact they are not

Website is straight wrong half the time about their inventory. Employees often know incorrect information and will tell you it confidently; youre better off googling any questions yourself. That said, they have decent inventory and the checkout lines are usually fairly short

Almost always a good experience. I’m so familiar with this location’s layout that I don’t like to go to others in the area 😆. And on several occasions I’ve had associates go above and beyond to help me out.

Not very friendly. No hellos, smiles or even a thank you after purchase.

It was easy to find everything I needed, including a unique hasp for my shed. While I didnt need their assistance, the staff was friendly and happy to offer their help and knowledge.

Clean/stocked location, friendly knowledgeable staff. Kathy & Rock in the paint department were kind enough to let me exchange my gallon of paint which I wasnt satisfied with...I know most places wont normally do that. At the end of the day she said she just wanted her customers to be happy, she kindly informed me about the different paint sizes I can buy next time for future reference. I am happy with the service I received so I am deciding to leave a good review. The Longmont location wouldnt let me exchange my gallon of paint and Im glad this location did me a favor. I appreciate it a lot & will decide to do my future shopping here. Plus beautiful garden section!

Scott in the cabinet department was super helpful! I feel really lucky he was the one to help us out, there is one piece of trim that is on back order and he emails me twice a week letting me know he is still checking on it and will let me know when it comes in.. that type of service from a big box store with thousands of customers is AMAZING!! Thank you Scott, Firestone Home Depot you have a fantastic employee working for you.

Good service... I needed help finding something and got the help right away.

Every time I go to this Home Depot, I get quality help from people who know what they are doing. And if unsure- they will refer me to someone who does know.

I shop a lot of Home Depot’s throughout the state and this one is by far my favorite. Chris the lawn and garden supervisor was very helpful and great to deal with. Matt who seemed to be the store manger, was a great help as well when I had an issue with a product. I love coming to this store! Stay safe during this tough time and thank you for being there.

I get everything I need here but it only gets 3 stars because of all the Chinese made garbage they sell

They typically have a really good stock of what you need here. Surprisingly the customer service is good as well

On February 23, 2021 I wanted to buy some kitchen cabinets around 16 of them and when we were there we asked for help And we were told to go online and order the cabinets ourselves, I was so disappointed of the customer service we got because the reason we went there is to do it in person we do not have a good connection for Internet at home so we wanted to do it in person, I feel like we weren’t important for the store! 😒

You always find the things you looking for, plumbing,electric,and more.I like it💋💋

There are bad and sometimes even rude employees (mostly novices). However most of my visits to the store were more than great. No problems with returns, no problems with parking, no problems with restrooms, no problems with variety of tools available.

Always find what I need for my house improvement

Impossible to get around the store with all the trash and ladder carts in the middle of the isles with no employees around!!!!

Can you get no help ask four or five different people I dont know what happened over there they used to have plenty help and now they got nine and what people are walking around with the little orange vest got no idea what theyre talking about none

So disappointed in their service. We are remodeling kitchen. Needed some information and prices on their cabinets. Took over 2 hours to get somewhere. They couldnt explain pretty much anything since i guess for higher grade quality cabinets they sub contract. Just bad experience.

Really friendly staff. They are always trying to help you and give advice.

Anything you need is here.

Good store Good people. But it is in Weld County so they dont enforce mask mandate

Ive been patronizing this location since it first opened. It took time but the staff has become very knowledgeable of the store, if I wind up having a question, usually about inventory locations. Customer service has been great. Any issues have been small and quickly resolved.

Always leave here with more then i need

Vey friendly& always find what we need

Deb was very helpful tracking down some tough to find materials on my list.Ill absolutely shop here again.Thanks Deb!

Every time I go in there is always an associate ready to help answer any of my questions! Everyone is very friendly. Today Lou Ann went above and beyond also. Thank you for always providing great customer service!

Nice store. Helpful staff. Doesnt have rental tools since its a smaller store. There are too many pets roaming, sometimes not on leash. Control your pets or better yet, dont take them shopping unless its to PetSmart.

I usually have a couple of items that I need, but I always browse through the store to find things I didnt know I needed. The staff is very helpful when you need to find something specific.

Is good

Love what I purchased there.

Went by the store today with only an idea of deck railing that I wanted to install. While in the lumber area I asked Joe for help. He was in the middle of something, but I only had a simple question, so I was hoping not to throw him off his task too much. Instead of answering the question and going back to his task, Joe walked me around the store helping with each piece of the railing. He was able to specially order a part and have it two day shipped that was only $10. Joes customer service blew me away with his willingness to help and making sure every question I had was answered. Great hire Home Depot.

The front self checkout cashier was very rude and had a bad attitude

This place is a nightmare its so sad the amount of money theyre losing because of their employees not knowing up from down if you can find one

Go to Loveland Hone Depot over Firestone. They are not as rude customer service in Firestone is awful.

This home depot has always been the best in customer service.

Worker dont help and konw

Helpful staff as usual. Speedy self-checkout. Whatever the reason for the paucity of in ground sprinkler parts thats affecting all suppliers, they need to solve it & get some parts.

My wife bought a cook top stove at the Firestone store this week. She paid $25 to have the old one taken away. The installation was supposed to be included in the final price. The delivery boys refused to install, remove, or haul the old one away. Be very wary of what the sales associate tells you just to make that sale! Theyll tell you anything they think you want to hear!! Might as well bought the cook top stove on Amazon.

I took my 3 year old to their first Sat of the month project days. She had a blast painting and hammering nails in. She was so proud to get the pin that goes on her official home Depot apron. What a great thing they sponsor for kids!

They have the nicest people working here!!!

I shopped ahead online and located the item I wanted but went into the store to pick it up myself. What I really loved is that The item was on the correct aisle and bin that was given to me online which made my shopping experience easy and very quick.

The general manager of Home depot in Firestone didnt think things through about how to allow customers access to his store. Charles needed some compost for his garden. I went to Home Depot on hwy 119 in Firestone and parked in a handicapped spot close to the garden center. That door is closed and is now an exit only. I had to walk to the center door and back to the garden center. I asked a female employee for someone to help me get ONE BAG of compost to my car because I couldnt lift it or walk very far. She pointed to another employee in the extreme southwest corner of the garden center and said he would help. After getting to him he was standing talking with another male employee, didnt sound like a business related conversation. I asked him if he could help me getting ONE BAG of compost to my car because I couldnt lift it or walk anymore. He told me to get a basket and he will put it in the basket for me and someone at the checkout counter will put it in my car. The baskets are back at the center of the store where I came in. The checkout counters are at the east side of the store. I told him I would buy it somewhere else. I realize that the profit on one bag of compost is NOTHING so the store didnt lose anything on that sale. But the amount of loss customers because of me sharing my VERY negative experience today I hope will make a impact.

Lowes is better

Had what I needed in and out fast

Extremely helpful people. In and out in no time.

Jackie in your power tools answered our phone call and made sure that what I was looking for was waiting for me when I arrived at the store. She was amazing!

This is a good Home Depot store. Most of the staff are very knowledgeable and willing to brainstorm project ideas and offer good advice when asked.

I shop here often.

I had went in to home Depot to get a refrigerator mini one. Had none in stock of the one I wanted. I asked if they would sale the display one. I have bought display stuff before. This mini fridge had big dent in it. Tells me no. That she would give me 50 bucks off of another one. I said no I wanted display one. And when she gets more like the one I want tomorrow would she give me 50 bucks off when they come in. And she said she didnt know when they was coming in. I stated you had told me tomorrow you would get some tommorow. She stated I dont know . So I should have asked for manager. It was a damaged mini fridge only one. I fell they should have sold the display one for a lot less do to damaged door.

I dont know what it is I dont like the feel of THD these days. Their stock levels are low and some employees are not helpfulTheir shortened hour not convenient for alot of people

This is great in and out fast home depot 😁

When I was checking out I had to void the order because your wrench section is not only far from organized, but bare and filled with used tools. When I brought it up to the cashier, they just brushed it off. Good luck with further business. I’ll buy better tools from somewhere that cares about its customers

Very delicious 😋

Not a fan of their one way in, one way out nonsense because they wont make accommodations for disabled people. They need to treat customers like humans and not cattle. Otherwise, its Home Depot.

Typical big box home improvement store

Average for home depot, If you need to fix something around the house they probably have it. Make sure you get everything and make a list otherwise you end up coming back several times.

Very aggravating today. This was a pick up order. The employee did not know how the pick up system worked. Additionally, he was not wearing a mask and breathed directly into my face from about one foot away from my open car window. I will not return here.

Thanks Home Depot for being a store that has been able to see the change and be the change necessary to successfully accommodate the needs of us shoppers during this COVID-19 Pandemic.

The service was excellent this trip. Jackie did a great job helping get the patio set down from up top. While juggling multiple customers and going above for each one, she was able help me get my shed ordered with the help of Erin. Glee had great customer service when purchasing the patio set. Thank you.