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Carpet Masters of Colorado
618 S Sunset St, Longmont, CO 80501, United States
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Carpet Masters of Colorado
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An
Review №1

I researched replacing my carpet for a couple of years. The quotes I received were discouraging as they were very expensive. I also struggled to find the right color and texture of carpet for an affordable price. After seeing positive reviews for Carpet Masters, I went for a visit and worked with Aidan. She was very helpful and very well informed. After reviewing options in detail and trying a few samples at my house, I ended up going for a custom color match. They did a swatch for me and I loved the result. And the quote was incredibly reasonable for such high quality carpet. Aidan set me up with an installer that was detail oriented and did excellent work. The job is now done, my house looks amazing and the carpet is really awesome! I could not be happier with the result. I recommend this team without hesitation!!

Tu
Review №2

Frustrating experience but quality outcome.First I just want to say that the flooring I had installed looks great and Im very happy with the overall product however the scheduling and customer service was difficult and frustrating. I came to Carpet Masters in early August with my project idea and a 6 week time frame to get it done. I was assured that was plenty of time but alas, there was a scramble to get the project done the day before my deadline. I had hardwood and carpet installed. The hardwood needed to be ordered but I was told the carpet was in stock. Carpet Masters would tell me that they would call me back with a confirmation of when everything could be installed but never did. I had to keep calling them week after week for any update on when they could finish the project. Due to their installers schedules, the hardwood was installed a week before the carpet. Then for the carpet, the installers were a no show on the day I was told they would arrive because Carpet Masters never confirmed their schedule. Then on the next appointment, the crew arrived five hours after the agreed upon time. I acknowledge Carpet Masters was dealing with a high demand but this experience was incredibly stressful.

Ba
Review №3

I have total confidence in Carpet Masters and their staff. I have bought carpet and tile from this business six times in the past ten years and each purchase has been completed professionally and with the best installers. Most recently Melvin and his assistant, Silverano, replaced carpet in my upstairs. They originally told me to plan on two days. The day before installation I was notified that a flaw in the carpet from the manufacturer had been detected and that new carpet was on the way but the arrival time was not for sure going to be the next day. Melvin and Silverano arrived early on the day on installation to remove the old carpet and prep for the new. Carpet Masters notified the installation team that the new carpet had arrived and Melvin headed to the store picked up the carpet returned to my house and finished the entire job by 8:30 in the evening! Not only was I impressed and grateful, they saved me from having to change the move in date with the movers who had placed my furniture in the garage so the carpet could be put down. Carpet Masters is a first class operation.

Pe
Review №4

We are out of state owners of rental property and wanted to put new carpet in our rental house. Daniel was wonderful in getting the house measured quickly, then sending me pictures of carpet that would fit our budget. The house looked wonderful after the carpet was installed. He brought his own vacuum and made sure it was good to go. Then he sent me pictures of the whole house with the new carpet.

Tr
Review №5

Fabulous selection and help understanding carpet for old folks. Remarkable installers, worked fast efficiently, super friendly. So satisfied with all aspects of replacing carpet!

Jo
Review №6

Ive had multiple flooring jobs with Carpet Masters, and every one of them was fantastic. Ask for Kevin!

Ka
Review №7

Aidan was very responsive, flexible and understanding of my needs. She had great ideas without going over my budget. Melvin installed the flooring (carpet & tile) and was very professional, on time and meticulous. Overall one of the best experiences I have had getting flooring. Highly recommend!

Ju
Review №8

Great people to work with. They are always willing to get orders and work schedules to work into your schedule. They are prompt to meet you for measurements and get things scheduled. Their online bids and proposals are quick. They are able to take care of their customers like a family business.

Va
Review №9

We are SO PLEASED with the beautiful luxury vinyl tile flooring recently installed in our kitchen and bath. The whole job was completed beautifully and professionally in just one day with the Carpet Masters team. We will definitely use Carpet Masters of Colorado for our future flooring needs.

A
Review №10

I had a very short deadline, and Carpet Masters worked with me to fit my carpet install into their busy schedule. The carpet looks great, and the installers were very professional. Thank you!

Va
Review №11

I highly recommend and give a big THANK YOU to Kevin and his team at Carpet Masters!I purchased my first house a few months ago and it was in dire need of a upgrade all around!Kevin was very knowledgeable and easy to work with! I believe he could sense this was my 1st time picking out flooring and answered all my question through out the process.His team showed up on time, installed the flooring and cleaned up so well after themselves as if it was there own home.When I asked if we could add on new doors and trim Kevin’s team took care of that as well!So if your in need of a upgrade Kevin at Carpet Masters is your guy!

We
Review №12

Always a pleasure to work with Carpet Masters. They stand behind their work and products, and have responded positively with any repair or installation issues Ive had.

Ma
Review №13

We had a fireplace project that needed some tile work on the wall - very professional company and the installers were absolutely fantastic - finished project looks amazing!

Je
Review №14

Extremely helpful employees. Great flooring selections. No pressure purchase. Unbelievably great install. Can’t say enough about this place.

Ri
Review №15

Daniel got the exact carpet we needed and Melvin did a superb job of installing it ahead of expectations…thanks so much!

Ch
Review №16

I had a project with very specific requirements. The team at Carpet Masters were able to help me find a good solution that fit within my budget. I’d highly recommend them!

Be
Review №17

Excellent job by all involved from planning to ordering to installation. Great people and nice quality work!

Ch
Review №18

We cant say enough good things about the service we received from Carpet Masters in Longmont! We were desperate to get new carpet in after the big box store let us down after 2 months of waiting. Aidan and Dale came to our rescue and were both so helpful. They measured the whole house on Wednesday and the carpet went in a few days later! It was beautiful, the installers were friendly and did a fantastic job. Thank you so much Aidan for your help, we have you on speed dial :)

Ki
Review №19

Great place, excellent customer service.. Michael was super helpful!

Mi
Review №20

Everything was as it should be, prompt, professional and completed in a very timely manner

Al
Review №21

I went through Carpet Masters after hearing positive things about them through both friends and family. Everyone was extremely knowledgeable and helpful through the whole process. I worked with both Michelle and Tom and had a great experience. I had initially went in looking for laminate but after talking to them about my needs I ended up with the Neptune Flooring vinyl planks in the Taos color. I got a great education on my floors and since they have been installed I have found the many benefits of having the vinyl planks that they talked about like the low maintenance and not having to worry about swelling when water gets on them. I get so many compliments on my flooring and have been extremely pleased with my purchase. I cant say enough how friendly and professional everyone I dealt with was and how happy I am with my decision to go with them. Thank you Carpet Masters!

Ma
Review №22

Very helpful staff, excellent selection!

Sc
Review №23

Very professional from start to finish. From the time we walked into the showroom Dale was there to make sure he knew what we were looking for and helped us get it. The installation by Melvin was top notch. We love the look and feel of our new carpet.

Ja
Review №24

Excellent from the initial meeting through the final cleanup after the install. These guys are good!

ju
Review №25

I bought an odd sized area rug and I needed a pad to put under it. I called Carpet Masters and talked with Tom, gave him the size of my rug, and in about 30 minutes they had cut (under carpet pad) the exact size I needed. I love working with this company.

Am
Review №26

Dale was able to come out to our place right away to get us an estimate since we had an emergency flooring replacement and fine tuned our estimate with Melvin the installer shortly after. The store was open to look at flooring samples and the material we selected was local and Dale got us a great deal on our large order. The LVP came in within a week and was installed in our whole house by Melvin and his team in only 3 days! They were very efficient and did a great job! We love our new floors!

Bl
Review №27

My husband and I had the best experience working with Dale and the team of contractors he hired to install our new engineered wood flooring. Dale has a wealth of knowledge about flooring and we really appreciated and trusted his guidance and recommendations. The wood we wanted was backordered, but Dale was very communicative through all of it, providing alternative options and keeping us up to date on the status of everything. Once the shipment came in, the installation crew worked diligently to have our carpet removed and new floors installed two days sooner than the estimated time. Highly highly recommend this team!

Tr
Review №28

The flooding they installed looks good and the installers were friendly but I found so much damage and missed spots. Ive had them come back 3 times and it still isnt right. The sales man was very nice and the price was reasonable but they need better installers.

La
Review №29

Dale was super helpful and endlessly patient as we were trying to decide what the best carpet and pad was for our needs--all while considering our budgetary constraints. When we finally settled on something, everything moved forward quickly and easily. Victor and his partner who installed the carpet were friendly, fast, and careful about not tracking snow and mud into the house. Were very pleased with the result!

Ki
Review №30

We had a wonderful experience with Carpet Masters. Dale was very helpful with us, as we were making our choices for our carpet and vinyl. There was a wide variety of options to choose from. They were very accommodating with setting up our install dates. We even had to change the install date, which was no problem. The install went beautifully. The gentleman who installed both our carpet and vinyl was very polite, professional, and swift! He made sure the rooms were cleaned up after the install. We are very happy with the quality and workmanship of both the product and the installation! I would highly recommend Carpet Masters of Colorado.

Ko
Review №31

Our experience was incredible, from beginning to end! Working with Dale on the sales floor surpassed expectations...he was super informative and patiently informed us about all of our options. He worked to make sure the carpet got installed in a timely manner that worked for us, and we only had one week before we threw our daughter’s graduation party! The men who installed our carpet were some of the most hard-working, efficient, and polite people we’ve ever had in our home. I would recommend carpet Masters 10 times over!!

Le
Review №32

Wonderful experience from start to finish! They had exactly what we were looking for and the price was competitive. Can’t say enough good things about the installers...simply went above and beyond expectations!

Da
Review №33

My experience at Carpet Masters has been very positive & I would attribute much of this to the professional staff they have working for them. Specifically, I had the privilege of working with Dale Spinelli who helped me with carpet & tile selection. Dale shared his depth of knowledge with me so that the end product was nothing less then exactly what I wanted. I feel confident that Dale would take amazing care of me again should I need his services & anyone else’s needs would be met with the same personal & professional level of service. That’s just who Dale is & how he works.

Ba
Review №34

Superior vinyl flooring, expertly installed with flexibility on schedule and difficult layout. Also was able to keep samples tiles for as long as we needed. Totally worth it! Thanks.

Ca
Review №35

I cannot state enough how very pleased I am with my experience w/ Carpet Masters of Colorado!I take care of my elderly mother who has Alzheimers and is no longer mobile. I needed to convert her shower to a roll in shower. What was going to have to be done was very expensive... the cement floor was going to have to be completely taken out and a new cement floor poured. Knowing I was on a very tight budget, Michelle researched long and hard for a less costly alternative. She found the perfect solution for me and I am so thrilled with the end results!!Michelle, Dale, and Nate are the absolute best team to work with! I HIGHLY recommend Carpet Masters of Colorado.

Su
Review №36

I was assisted by Dale Spinelli. He was kind, helpful, knowledgeable, and understanding of what we were looking for and the process of matching it to our home. He was great. We ended up with a perfect flooring material, pattern, and color. I am very pleased.

As
Review №37

Huge selection and wonderful service!My blinds has seen the last of their days and I was searching to replace and update them. The customer service and the quality of the blinds I received from Carpet Masters was excellent!!The staff made my experience enjoyable and easy. The blinds I ordered for my home arrived and were installed quickly and look great! I will use Carpet Masters for all of my flooring and window covering needs in the future.

Na
Review №38

We have had carpet installed on several occasions from Carpet Masters. Their entire team is friendly, helpful and professional. They have a wide selection, great sales people and skilled installers. We are extremely pleased with the end product.

Am
Review №39

We had a wonderful experience with Carpet Masters! They have a nice showroom and the people there are very helpful. Nate was awesome to work with and advised us on the blinds and rugs we decided on. They are perfect and look amazing in our new home. Thank you all!

Mi
Review №40

I had a great experience with Carpet Masters in Longmont. After initially trying the box stores which was not helpful, I went to Carpet Masters and they made the experience great. They had a huge array of choices and Nate helped me through the process to pick the right solution. The install went perfectly and the team was efficient and the carpet looks awesome. This was one of my better home choices and I would encourage anyone to start with Carpet Masters, you will not be disappointed.

Ka
Review №41

My house suffered major water damage and the floors had to be replaced. Carpet Master was so easy to work with, and the tile and carpet are gorgeous! They take such great care with their work. It was also very reasonably priced. We are so pleased and highly recommend them!

Tr
Review №42

If you want the best quality products with perfect service and installation Carpet Masters is the place to go. My carpet could not look better. Communication and all aspects of customer service was done to perfection.

Ma
Review №43

We are very pleased with our experience with Carpet Masters of Colorado in Longmont. Kevin was very helpful in our selection and he gave us a remarkably detailed cost breakdown. This helped us understand what to expect and what we would be paying for.The installers were right on time and the work was completed in one day. All was cleaned up and the outcome was beautiful!

Na
Review №44

The sales people were very helpful and allowed me to take home multiple samples to look at. The installation went very smoothly. The installers were able to figure out how to deal with some water damage and the sump pump cover. They also figured out how to bridge the difference along the base when the carpet was removed and the floor installed. The floor looks lovely and they cleaned everything up as well as took away the old carpet. I highly recommend Carpet Masters and Pine Flooring. I definitely will use them again.

Ra
Review №45

Carpet Masters is our ‘go to’ destination for our flooring needs as well as new tile for our showers. Their selection is great. Their service is outstanding! And, their installers have all done a tremendous job.Kudos to Nate for taking care of each our projects so diligently and professionally.

Ja
Review №46

We have used Carpet Masters three times over the years. Most recently they helped us choose a great carpet for a rental property. The carpet is beautiful. The carpet installers were excellent--communicated with us, punctual and left the unit in excellent shape. i highly recommend Carpet Masters of Colorado.

Ri
Review №47

This is the third time we have had our carpets replaced since we moved into our home in 1988 and the whole experience from start to finish was very enjoyable. The salesman had several very good suggestions when we purchased the new carpet, the price was very fair and the team that installed it did an excellent job. We wont hesitate to shop at Carpet Masters of Colorado again and will recommend them to our friends.

Ca
Review №48

I was very pleased to find a knowledgeable salesman to answer all my questions. No high pressure! The installers came when scheduled and were skilled and efficient. I will recommend Carpet Masters to my family and friends!

Ja
Review №49

Exceptionally friendly and knowledgeable staff in the main office, prompt and courteous, very reasonable prices for the quality and willing to bend over backwards for the customer. I was impressed from start to finish with entire process and our carpet looks amazing. Both Dale and Melvin went above and beyond our expectations.It is so nice to deal with a local business who cares about their reputation for quality and service.

Ka
Review №50

This is my second experience with Carpet Masters, and both have been exceptional. The installers were on time, professional and had great attention to detail. I highly recommend them .

Jo
Review №51

Nate not only listened very carefully to what I wanted, the suggestions were perfect. He knew his products and how to work with people. Everything went according to plan and all the workers knew what they were doing and were friendly. I would use them again in a heartbeat and will suggest them to anyone needing floors.

Da
Review №52

Superb service! Everything went smoothly, from our initial contact through to final installation. Everyone was very helpful, professional, and personable at the same time. We were more than satisfied with our entire experience and would definitely recommend them!

Me
Review №53

We were hesitant to go to a store other than Lumber Liquidators, but we were pleasantly surprised by the pricing and how quickly they could install the flooring. We worked with Nate and the flooring was installed very quickly. The flooring is beautiful and the next time we need tile, hardwood or other flooring we will go to Carpet Masters of Colorado.

D
Review №54

Great Company!! I used them for tile and countertops. The employees are great and very helpful. I had no issues and will definitely be using them in the near future again.

Li
Review №55

Carpet Masters was great from start to finish! We moved across country and needed to coordinate the installation with the closing of our home purchase. We wanted the carpet installation completed prior to the mover’s delivery of our furnishings. They waited for my call after the closing was complete and had their crew ready to go. He met me at the house within 20 minutes and finished in the timeframe I was given. The installation is beautiful. I couldn’t be happier.

Je
Review №56

We worked with Nate and had Carpet and Armstrong Pryzm LVP flooring installed in several areas on our main floor and newly finished basement. We are very pleased and absolutely love the results! Nate was great to work with, he was very professional and helpful from the beginning clear to the end of the project. I highly recommend Carpet Masters and we definitely plan to use them again in the future for all our home improvement needs!

al
Review №57

They have a great selection. Just wish the employee working didnt make me feel like I was wasting his time. This being my first time buying carpet I have a lot of questions. Thankfully they are not the only one in this area.

Ru
Review №58

Carpet Masters has a friendly and professional team that truly cares about their customers and the job they do for them. Long standing and locally owned - great place to do business!

Re
Review №59

Great price wonderful floor and carpet choices and install. The folks here know what they are talking about and dos a great job for us bathroom floor and entire upstairs and stair carpet. Thank you!

Sa
Review №60

Best installation experience ever. They went above and beyond expectations. Temo and Jose not only did professional job with both LVP and carpet but made the 4 day project as stress free as possible. Couldnt have been more considerate in moving and placing furniture, being punctual and they cleaned up everyday. Nate, the salesman, is as down to earth as they come. He is knowledgeable, honest, reliable and very easy to talk to with no pressure. I cant recommend them highly enough.

Ga
Review №61

Everyone has done what they said they were going to do. Nate, Carlos and Ed plus their help were exceptional. Thank you.

Jo
Review №62

Ive been using carpet masters for years, friendly & efficient.. good people.

Da
Review №63

My recent project was easy from start to finish. I truly appreciate Nates product knowledge and the excellent customer service he provided on my tile and carpet project.

Ji
Review №64

Best place in town for flooring and design ideas for your remodeling projects...

Ra
Review №65

Great workers and help you find just what you need!

Ro
Review №66

Very honest,dependable, great quality. Service is excellent

Vi
Review №67

I have to say the lack of communication is terrible. I shouldnt have to beg for a company to take my money. Went elsewhere and the experience is night and day. Plus I saved nearly $2k!!

To
Review №68

Very professional and both delivery and installation was on time!

Ma
Review №69

Great customer service.

AD
Review №70

They came almost 5 hours late and did a terrible job of putting in the carpet, never hire these people.

Su
Review №71

Melvin and his associate did a great job installing our new carpet.Looks GREAT!!

Information
100 Photos
71 Comments
4.8 Rating
  • Address:618 S Sunset St, Longmont, CO 80501, United States
  • Site:http://longmont.floorstogo.com/
  • Phone:+1 303-651-2407
Categories
  • Carpet store
  • Flooring store
  • Linoleum store
  • Stone supplier
  • Tile store
  • Window treatment store
  • Wood and laminate flooring supplier
  • Wood floor installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Delivery:Yes
Highlights
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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