I stopped by last Thursday to get a ring sized. Because they were about to close for vacation for 2 weeks, they took care of my ring in about an hour! They are ALWAYS friendly, accommodating, and treat everyone as their most valued customer. Certainly worth the drive.
I bought my wife a beautiful ruby and diamond ring for our 40th anniversary last year. This year, I bought her a very nice necklace for our anniversary. She loves them both. We also bought our granddaughter diamond earrings for her birthday! I love the family atmosphere here and like spending my hard-earned money at mom and pop stores, rather than a box store or national branded jewelry store. Oh, and I got to play the beautiful baby grand piano as well! We’ll see you soon!
After enough bad experiences working with big box jewelers, I wanted to only use a local family run business. I worked with Danwerke over a couple of months to custom design an engagement ring, and they made the process enjoyable and affordable. They have a dedicated jeweler in house that has stood behind their work and always offer free ring cleanings whenever you stop in. They communicate well and build a relationship with their customers.
My mother passed a few months ago. While she was under hospice care and following her death, I needed a great deal of help with jewelry and watch appraisals. The folks at Danwerke were the best!! They were friendly, accommodating and very professional. I love their store! It is full of beautiful and unique time pieces along with a wide array of very fine jewelry. I benefited from their appraisal services. I wholeheartedly recommend this establishment!
Excellent experience! Based on reviews here, I took 3 watches in for battery replacement (one I havent been able to have serviced by others). Done very well at a great price (w/ warranty). Even received a complimentary candle that my wife really likes. This is my new place to go for jewelry and watch repair. Nice store with friendly people.
I stopped by Danwerke (after a Google search) simply to get a professional opinion of an antique clock and several pieces of estate jewelry Ive recently acquired. Ended up spending over half an hour (at least) in pleasant conversation with all present while also admiring all the lovely merchandise there -- in the end I got all the answers and information I was desiring, absolutely free of charge. Im SO glad I also brought along a couple of more modern watches that needed new batteries, so I could at least donate a little something to their cash register during my visit too -- Ill definitely be taking the clock back there sometime soon to have it repaired and restored, probably also at least one or two of the jewelry pieces for proper appraisals.
Danwerke helped me purchase an engagement ring. Honest, kind, and trustworthy people selling you a quality product with great service at a great price. Save your time in dealing with the big name companies and expensive places overcharging you and visit Danwerke instead. Youll great service from people who care. Thanks again!
Looking for a very special gift .....I was referred to Danwerke Jewelers only to have the most incredible shopping experience I’ve ever had! The jewelry store was beautiful & inviting .. the Staff took me in & welcomed me like I was the most important & valued customer ever! I never felt high pressure sales ... everything was personalized professionalism ... treated with so much love & sincerity .... I will be referring all my friends ... family & clients to this incredible place for not only the finest jewelry ... but, amazing gift items for all ages from the youngest to the oldest ...& for every season & special occasion!!!
I recently visited my family in the Little Rock area and we needed to purchase a special gift for an Uncle. A friend of mine recommended Danwerke Jewelers and Clockworks! Best decision ever!! They could not have been any more welcoming and warm! And their dog Coco, what can I say, too darn cute! They helped me through the process and I was very pleased with their patience! Needless to say, the gift was a hit!Woohoo! I left their store feeling like I have made some new friends. I will recommend them to all my friends and family! Thank you!!
Would give more stars if available. Took 4 watches in to have batteries replaced; Danwerke Jewelers are brand friendly. Met the owners who are so friendly and helpful. Took advance of some great priced jewelry buys and came home with new earrings and bracelets. I highly recommend for jewelry shopping and watch needs. A true family business that took customer service to the next level. I will be back to shop!!!!!
They were great!Been using them for years.
We were well pleased with the great customer service received. Patsy was very much attentive to our desires, the prices were right and the same day service was prompt. Needless to say, we are pleased with our purchase and will purchase from DanwerkeJewelers again.
Great service. I went in to have links taken out of a watch recently purchased online. The service was quick and very pleasant. While there, I saw lots on items I would be interested in purchasing. I will be back.I met the owner and her daughter. Wonderful people.
Perfect! I came here for the first time to get my friend’s watch repaired and had such a nice experience.I was greeted by Patrick and introduced to the whole staff which includes the cutest little Yorkie pup ever. They fixed my watch in five minutes and even threw in a free little gift for being a first-time customer. I will be back for all of my jewelry needs!
What a treat to visit for the first time. I definitely have discovered a treasure. Helpful, engaging,Easy...Beautiful store with handsome displays. My watches were up and running in no time...i haveFound my go to jewellers. Excited to go back. Thanks Danwerke Jewellers....Five Big Shiny Stars!
By far some of the best customer service I have ever had the pleasure of doing business with. My antique watch was repaired as is now in remarkable condition. The timeline and cost for repairs was not unrealistic, just understand quality takes some time (pun intended). Would and will definitely recommend to everyone!
I purchased my wifes engagement ring when we were starting out. it was a very conservative 1/3 ct princess cut on a 14k white gold band. over the past 11 years she has picked up running, first as a hobby and now as a passion. and has lost about 60lbs over the past 2-3 years. her ring kept slipping off, during tennis matches, while brushing her hair. we never got around to resizing it. and one day getting ready for work it slipped off one too many times. and the diamond popped out. luckily we found it. three of the four prongs that were holding the diamond in place were broken. i thought about upgrading but didnt know how to approach the idea, since its not like she didnt want to keep the diamond she wore on our wedding day. i went to patrick and he came up with the idea of building a bed of millimeter diamonds and nestling her rock in the centre. he said she will love it. so while we were having it resized, we surprised her with a very beautiful ring, her ring upgraded and absolutely beautiful.i would not have come up with the idea of a beautiful bed instead of the standard prongs, not on my own. that was patricks brilliance. the turn around was about 20 days because they had to build the bed from scratch for her ring and resize the ring to fit her finger. she now has a beautiful ring, just stunning, and she didnt lose the rock or the band that she was married with.if you are looking for a ring, they have some great choice items. and they can custom build one or rebuild your current one.if you are looking for pearls and earrings, they have those in spades.i could not recommend danewekes enough.
Wonderful jewelry store. You are dealing directly with the owners when you shop and they are very helpful and makes for a comfortable jewelry shopping experience. They are always happy to clean and check my rings and other pieces too. Other gifts in store as well as jewelry. Highly recommend!
A wonderful family-owned business full of knowledge on their jewelry and watches and very helpful and patient when I couldnt make a decision. Loved the customer service they even wrapped my husbands birthday gift for me. I definitely will be a repeat customer.
I had an antique mantle clock repaired here. This is, as far as I could tell, a family run business and everyone was very friendly. My clock required extensive repair, so the job took several months. They were very knowledgeable and did a good job explaining the work that needed to be done as well as any other problems that might be encountered. Also, their estimate of the cost of the repair was accurate. The clock, which was not functional before, is now keeping time nicely and is fully functional. I am very pleased with their work and would not hesitate to recommend them to a friend.
Brought several watches in for battery replacement. All batteries were replaced, and time/date reset within an hour and a half.Additionally, one of my watches had a loose face, the jeweler expertly restored the watch to pristine condition.Im very happy with my decision to bring my watches to Danwerke and will be a repeat customer!
We were very impressed with Your personable, professional and prompt service. We appreciated your offer of new customer discount and birthday gift. We will definitely be back!
Great service. Innovative unique jewelry designs, and extensive clockworks.The staff of this establishment evoke the spirit of times gone by when a village store represented professional craftsmanship of the highest caliber coupled with warm friendly personal engagement of family with community.My husband and I have purchased numerous pieces of jewelry and a marvelous grandfather clock from these wonderful people, and have always felt like we received great value and service for our acquisitions.
I took a clock to Danwerke and asked if they could replace a flimsy mechanism with a better one. They convinced me to keep what I had, and if it breaks in the future, they can replace it then. I’m always impressed by a merchant who convinces me that I don’t need to buy something from him! Also, it’s a very nice shop with beautiful diamond jewelry as well as many different kinds of clocks. I’ll be back.
BOBBYE BURKLovely family and a beautiful store. Jewelry is unusual, very special for a special someone. Also a fabulous clock store with service too. Pat reworked an old clock for me and made it beautiful. Pat, Patsy and Tabitha have been wonderful friends for years.
Pat and Patsy have always been very creative jewelers and honest about all the work they do. I have used them as my jewelers for 20 years and the relationship is stronger than that first purchase. I highly recommend them.
Our family has worked with the Danwerke family for many years and have always been satisfied. We fully trust all of their suggestions and their work is second to none. I’m sure our children will also grow up using this company!
They were very helpful with the repair of our Grandfather clock. They provide excellent customer service. They communicated with us along the way to keep us informed. I highly recommend their services.
I guess you have to buy expensive jewelry to get a good price on a watch repair. They charged me $27 simply to replace a battery in my Timex Expedition--something my local jeweler in NC did for free several months ago. When I raised my eyebrows at the charge, the owner explained the lithium battery was $15. You can get the battery at Walmart or Amazon for 3 bucks! Not a good experience for me.
I love everyone there. They remember you and treat you like family. They have the biggest selection and it’s not like any other. The prices are excellent too. I have my watch batteries changed there and they can fix any of my old jewelry. When I brought in an anklet that had broken, they called to tell me there were other weak spots and it would probably break again rather than fixing and taking my money. That’s what I call putting the customer first. I’ve been doing business with them 8 years and I won’t go anywhere else.
Tabitha and her mother took their time helping me figure out the best length for both of my necklaces. They gave great opinions and was VERY patient, and I love the finished product
I love this faboulous store, i just purchased a beautiful pendant, lovely family business, i would give them a 10 star rating if i could.
My husband purchased my engagement ring at Danwerke almost 15 years ago and weve made all of our major jewelry purchases with them since then. Most recently I returned to have my rings resized and am so thankful to feel able to completely trust my most prized possessions with an honorable jeweler. I will only go to Danwerke in the future for any new jewelry needs or repairs.
I visited Danwerke Jewlers today, and wanted you to know that my experience, from start to, finish, was amazing. I needed a couple of things and was very pleased with the patience of staff, the professionalism & knowledge of everyone there, & the feeling of family. I will definately be back. Customer service was top notch. Thank you, Danwerke Jewlers for a great shopping experience.
I have truly enjoyed getting to know this family and their wonderful store! I started shopping here due to my owning antique clocks and many of them needing repair. They carry a selection of clocks, a few antique peices, beautiful jewelry and some custome made pieces. I love their candle selection too. I recently purchased a clock and changed my mind about it. They worked with me with no problem and I ended up walking out with a fabulous ring I had been wanting in the past instead. They have a great financing plan through Wells Fargo also that worked great for me! Great store and sweet family! I will be back!
I have trusted Danwerkes Jewelers for a long time. Through the years I have purchased earrings, bracelets and a necklace or two. About 10-12 years ago I asked Robert, Danwerkes master craftsman to make my engagement ring into a style more suitable for work.. his creation took my breath away. Yesterday, it happened again when I picked up the ring he created from antique sapphire ring and a 3 stone diamond ring. His design is spectacular!!! What a talent!! Everyone associated with the family business is smart and super honest!!
Got batteries for several watches done at one time. They gave a discount because I had several andwere timely getting them back to me. They also fixed one that i have alot of trouble with. Will be going back soon to check out their jewelry. They were friendly, helpful and have a dog at the store who is cute as can be. Great place to shop.
I love Danwerke Jewelers. We have purchased beautiful jewelry from them, had a mantle clock repaired, had rings resized, and most recently had a new head put on my engagement ring. Their repair work is stellar! They remember their customers which makes me want to come back again and again. Thanks Danwerke!
Great store for jewelry repair and watches. Staff is extremely pleasant. Highly recommend.
Family owned business that takes great care of their customers. Very friendly and helpful staff.
The folks at Danwerkes always give personal service and go out of their way to make sure you are satisfied with any purchase you make there. It is the only place to buy jewelry for me.
Very client focused and engaging. Integrity. Beautiful items.
My rating only reflects the length of time it took for my clock repair. All staff were professional and curteous.
Amazing customer service and extremely friendly family business!! The time and effort put into helping me was second to none and it was greatly appreciated!!!!
Often good service, had one experience when clock was not done on time due to health problem with repair person. The service is outstanding. You get what you pay for.....Family business.
Always helpful - always knowledgeable. Best place to shop for jewelry.
Very friendly and honest! Im having my ring sized and appraised and they were very honest and sweet!
Friendly, knowledgeable and timely work on my watches. Couldnt ask for more. Thank you!
I was very pleased with my experience at Danwerke Jewelers today. The service was impeccable!
I picked out the ring for my childhood sweetheart to spend the rest of my like with me here its a family owned company that takes care of families. I also buy my employees gifts here and know I get quality products and great service .thank yall
Love this family run business! Even had my ring sized same day!
I am so pleased with them. They have exceeded my expectations.
I had a WONDERFUL experience! I had a platinum band engagement ring with a solitaire and had been looking at many jewelry stores for options to upgrade my setting. I am very sentimental and It wasnt until I came across Patsy, Pat and Robert at Danwerks that I felt someone understood that aspect. They were VERY creative and suggested a custom piece that would allow me to keep my ring! Robert designed a stunning setting to match my wedding band and even matched the tiny millgrain trim! Unbelieveable customer service from the entire staff and I have to mention they were the ONLY store that didnt try to sell me an expensive new setting. They sold me what they felt would make me happy. Danwerks has lots of other wonderful items in their store like beautiful hand carved knives, costume fashion jewelry, great selection of watches, clocks and many other items. I will definitely shop there for wonderful gifts and certainly more things for myself😉
Used them to clean and fix our old clock and our newer clock. They are always professional, friendly and very knowledgable.
Response to their response:First, we were never quoted a price on our idea of the three rings, and it is sad you would lie about that. Let me also mention that you lost our quotes and had to quote the prices twice. My fiancé could not close his fingers with the first version of the ring, so we spoke to the jeweler instead of a salesmen. Lastly, you crafted a ring that would not allow my fiancé to close his fingers, and demanded we pay additional cost to fix it, and that is bad business. The cost of the ring and cost of correcting your mistake is irrelevant. A customer should receive a ring that allows them to close their fingers and that is the bottom line. I am disappointed.We came to the jewelry store to request a custom mens wedding band. We had an idea but the owners came up with a different way to make the ring. When we received the ring it looked rediculous, and the jeweler had to spend 7 hours fixing their mistake. The jeweler even admitted that he thought their idea was terrible and he wished he had called us. My fiancée couldnt close his fingers with the ring on after the first production. Not only did they charge us $815 for the initial ring, but then they had the audacity to charge us for the labor of fixing their mistake. Their excuse for charging extra labor was that it was costing them extra money! If they make a bad product, you pay for it! Ive never had a worse jewelry experience.
They had excellent Valentines gifts. Great service.
Great service! Friendly, family owned business!
So very helpful, and they carry such beautiful pieces
Always love working with the folks at Danwerke..the best!
Excellent service! Very nice, welcoming staff!
Family owned and personal service
Professional and prompt service.
Always helpful,friendly staff!
Good candles, honest service.
Best Jewelry Store in Little Rock