Diana Pratt-Ripley was wonderful to work with. She was very helpful with her expertise on picking out the different types of countertops, backsplash, & lighting fixtures we needed for our house remodel. Everything came together perfectly! Her communication and promptness was excellent! Highly recommend Diana for your housing needs and she is even an interior decorator!
Went there in search of new kitchen countertops and this place did not disappoint. Brandon (the guy I dealt with) was super knowledgeable, informative, and friendly. Will definitely be back with any future needs and will be recommending this place in the future.
Very disappointed with our experience. The stone selection is very dated and apparently some are not even fit to be fabricated. We finally picked out a stone only to find out both pieces were cracked all over after purchasing. Management stated we could come pick another stone and that they would honor the previous stones price. Of course that was a lie. Completely wasted our time and threw our renovation way off schedule. Not to mention the front desk attendant and several other employees werent wearing masks -- Ironic as theres a sign on the front door stating must wear mask. Feel played all the way around. Never again. Go to Pacific Shores.
When it came time to pick out slabs for my mother’s new build, we were completely overwhelmed. I was very nervous about finding something that would fit her style. I was worried for no reason! Tiffany answered all of our MANY questions and eased our minds. We could not have done it without her patience and cheerful attitude. Thank you Tiffany for making a stressful time so much easier!
We had an amazing experience with Diana Pratt-Ripley, who guided us through the selection of granite and tiles that we needed for our kitchen and bathroom project. She also gave great advice on design, which was incredibly helpful. We are grateful we went to Triton!
Great selection and easy to navigate. Diana went above and beyond to help in design decisions. She considered all our wants and budget when helping us find a countertop that we felt confident in. I highly recommend Triton and specifically help from Diana to anyone building or remodeling.
Building a house can be a stressful experience with all the decisions to make, but Diana with Triton has made the process so much easier. Dianas knowledge of style and products is very impressive! She has been so patient as we vacillated from one product to another with countertop, backsplash and shower tile, and faucets. I never felt pressured to buy a certain product; she sincerely just wants the customer to be happy.
I had a wonderful experience with Diana Pratt-Ripley.I walked in with a vision and design and she listened to the things I was looking hit and walked me through the showroom and immediately found me the stone I was hoping for!! She has great advice and interior design knowledge of colors and her assistance found me putting in the countertops and backsplash to fall in love with. She also found me a great installer and the price total was 1/2 of what the box stores charge!! I highly recommend her and Triton Stone!!
Everyone at Triton was kind and professional and their supply of beautiful stone impressive. Stephan, in particular, was a great sales consultant. He was knowledgeable, patient, and very helpful. Appreciated his assistance very much!
The staff at Triton went above and beyond to help me select a Quartzite for my home. I was impressed with product knowledge, as well as selection. Not only do they have a browsable slab yard, they also offer tile, plumbing, and sink selections. If you are in the Little Rock area, I highly recommend visiting Dylan, Josh, and Jana at Triton if you are building or remodeling.
I want to thank Jonathan Perret at Triton Stone Little Rock for his over the top customer service! My wife and I redid our kitchen, ½ bath, and bar area and after completion a defect in the stone was detected. Jonathan stood behind his product and replaced them with a premium product that what we originally ordered. Thanks again, Clint & Sarah Davis
Was looking for that Special Ill know it when I see it piece of granite.Michael Morris was patient, asked questions about what we were looking for, led us to pieces that matched our description and was overall knowledgable about his product. When we do this again we will go to Triton first. Very large stock room with A LOT of rock to look at.
Never again will I use this company in my builds. Customer picked out slabs, placed on hold then Sold out from under us. Never received any calls or updates. Piss poor management customer service.
I would not recommend this place to anyone. We came in looking for two slabs of granite. The kind we were looking for were all on reserve so Josh took us to his office to look at pictures of ones they had at other stores. We found some that looked good and he said he’d have them shipped over so we could look at them in person. He explained it would take about a week to get there.A week goes by and we called them to see if they arrived yet. They said no and weren’t sure when they were coming in. Two more weeks go by and our contractor calls them to see what the hold up is. Josh blatantly lied and told him the hold up is that we haven’t picked out slabs yet and they were waiting on us.A week later our contractor calls again and they said they got more slabs in. We go up the next day to look at them and Josh said he sent all of the new slabs to different stores since we hadn’t put any on hold. We had been waiting several weeks for the ones he claimed he ordered from a different store for us to look at. Josh was awful to work with, and preferred to hang out with his buddies in his office rather than helping customers. We took our business to a different company that treats us like they value our business.I had family also looking to buy several slabs that will now be going elsewhere.
Terrible management need go back the way it was year ago!!!!!
Everyone here is stellar! Some of the best customer service we have gotten anywhere. Elsa, Jake, and Josh helped us as we began to pick out new countertops and backsplash- They have great ideas and are always on point when we come in. They have made difficult decisions easy. I will only come here for their amazing selection of granite and more. The “cosmic gold” counter tops that we got are STUNNING. Triton rocks!
We have always had a positive experience with Triton over the course of many years. Close attention to detail, fast and attentive customer service.
Excellent company with top notch staff. I have been working with them for years
Great selection of granite, quartzite, onyx, marble, quartz, sinks, tile, backsplash and hardware.
Elsa is FANTASTIC!!! Above and beyond customer service. Incredible knowledge.
Marissa Shuffield is a rock star - extremely knowledgeable, helpful, and responsive. She has made working with Triton a pleasure.
Good variety but lacking in customer service. I never received the pics of the granite and it has been 2 days.
Been here twice for service. The first time it was underwhelming, the second time was similar to the first. Large selection, just maybe not the best service when compared to other local options.
Excellent service and quality product