The serviceman was very cooperative about wearing a mask when asked. He was vaccinated, but my elderly parents are pretty vulnerable even though they are vaccinated. So, appreciated that. Replaced a very old faucet. My mom picked out a faucet she liked and we got it ahead of time. He did a great job except I wish we would have realized that the new one didn’t cover the whole area of the old one so there were stains from the old one you could see. Not really his fault, but kind of wish he would have called us in to see it before he finished it up so maybe we could have gotten a different one to cover better. But it works well

At the end of a a multi-day on call run Dustin agreed to come out and help, we had guests coming over on a Sunday night. He was professional, knowledgeable, and friendly. He got the job done in less than an hour. The price was reasonable and well worth the service received. Ill use Ray Lusk again.

They came out within hours of calling, while others were going to take days. They were knowledgeable, efficient, and well priced. We will definitely use them again if needed.

The two men that came to our house were Landon and Brandon. They were great! Very nice guys. They were quick to get us on the schedule. When they came out they checked with the office and had enough time to complete the repair items they found and install a water line for our ice maker. They were very quick and didn’t waste time. They also cleaned up after themselves. No trash was left under my house.

The plumber was prompt and knew just what to do, even though it was after hours and dark. The drain was quickly unclogged on the west side of the house and all was returned to normal. And, wouldnt you know, I was expecting overnight guests so I was double grateful. Thanks!

Sean and Josh were on time (and actually called ahead to make sure it was an appropriate time) and very friendly and professional. They explained everything thoroughly before departure as well. very pleased!

Told us they would be here at 8:30 and they showed up right on time. Serviceman thought the disposal needed replacing but checked all of the connections and discovered an overflow tube was not connected. Saved us the cost of a new disposal. Great service. We will use them again.

On time and great communication! I was out of town and had a leak between the meter and house. Leak was fixed and all is good. Thanks Ray Lusk plumbing

Josh was very professional and informative during the estimate as to what route he would take to move part a water line and old gas line in our crawl space so we can finish heat and air duct work later.He and an assistant accomplished the task sooner than predicted. Thanks for the quick commitment to help us out. Ray Lusk Plumbing was recommended by Air Masters when a technician recommended some duct work in our crawl space. Lines needed to be moved first. Thanks !!

Rick did a great job of insulating the pipes at our lake house. Since we don’t live there full-time, he gave us updates on his work throughout the time that he was there. We appreciated his professionalism and courteous demeanor :)

They responded immediately, same day service! That means alot. Reasonable up front cost. If needed, Ill use them again.

I called this company to see if I could obtain an estimate on a few plumbing issues we were experiencing. The person answering the phone stated it was difficult to give a blanket or ballpark price over the phone, which is understandable. The technicians would give me a free estimate. The two techs came and gave me a separate price on all of my issues, they informed their services were $222.00 per hour plus parts and tax. I showed them the leaking pipe area however, we had performed most of the digging for them, they didnt have the small PVC pipes required, they had to leave one or 2 times to purchase PVC pipes and materials which took time. Tech informed me to complete the other 3 issues I had the fee would be an additional 222.00 per hour for each job plus parts and tax, which was not affordable for us at the time. He contentiously stated their fees were high because they were licensed and bonded, which cost. The billing charges which was 399.52. I called the office to obtain a breakdown of the billing and was told I was given a flat rate because the techs had been here from 1PM to 3PM which was not true, the charges didnt match . The female answering the phone gave me an incorrect explanation which I pointed out. Her explanation, the techs explanation and the billing statement didnt match. My husband and I decided to drop the inquiry because ultimately we got the worst issue resolved. We will not use Ray Lusk to complete the other issues.

Shane was one of the best plumbers Ray Lusk sent my way. He was professional, did quality work, and charged me a fair price for the time it took to make my repairs. I have been in my house for 25 years and have always use Ray Lusk, but this was my best experience ever.

I have used Ray Lusk in the past and have been pleased. But on this trip they exceeded my expectations. I had a plumber named Jacob helping me locate the leak, and he went above and beyond. He was knowledgable, helpful, and informative and greatly appreciated.

The plumber that you sent out was very professional and get a great job. I am 100% pleased with him and his work. I was not happy with your office because you charged me 4 work you did not do. The bid you gave me included running a line through my attic all the way across the house 2 an exterior faucet. When Jacob got into the wall he discovered that that line was okay and did not need to be replaced. After finishing he did lower the price of the job but the office would not approve it. He was very nice about it and I have no complained about him but your office charged me for work you did not do. I did pay the original bid on the contract and I feel this is very unfair. The work that was done was very quality and Jacob was great.

The team arrived on time and quickly determined what the problem was. They made sure we knew the options and cost before doing any work, and they took care of it quickly. They did a good job and were friendly and courteous, we will definitely contact them for any future plumbing needs.

The Ray Lusk technician, Aaron, who arrived was very prompt, professional and efficient in completing the work of unclogging our kitchen drain. He explained everything to me as he completed the job and gave me an estimate for additional work to remove the disposal if we decide to go ahead with that job. I will definitely call them again when we have need of any plumbing work..

My pantry floor was wet and I was so afraid that I would have to buy a new hot water heater. I called Ray Luck in a panic and they worked me into their schedule.A gentleman named JD came as soon as he could. He was pleasant, professional and very knowledgeable.The leak was not in my heater, but in a corroded pressure valve, which he replaced, explained to me what he had done and why, packed up and was gone in no time.Ray Lusk was very reasonable and I am very satisfied.Thank you Ray Luck and thank you JD!

Called Ray Lusk Plumbing due to a busted water line under the house. They were able to come out the same day I called which was amazing since we had water turned off to 2 homes. The technician was very friendly and professional. Had the leak fixed in no time. This is the first time we have used RLP and will definitely use them when needed in the future.

I havn’t used this company yet but my daughter did and I was there at her home while they did what she hired them to do and I was very impressed with the two worker that did the work. They went to work and got the work done much quicker than I expected. I had them out to give me an estimate on some work and they showed up when they said they would and again I was impressed with how easy it was for him to tell me exactly what we could do to get done what I want to get done and was given an estimate before he left. Very professional people working for this company. I highly recommend them, and I will be having them do my work when I get ready to have it done. Alan Davis

Brandon and Rick worked very good together. Professional and very good. I would recommend them to anyone with a plumbing job large or small!

Replaced failing gas line. Very professional. JD was very careful around existing structure and trees. Great job on restoring ground levels to previous condition. All in all Ray Lusk Plumbing is at the top of the list for any future required plumbing work.

I had a great experience! I called about a water leak and had a plumber there early the next day. Rick (the plumber) was able to find the source of the leak. He immediately obtained parts and fully repaired the issue 2 days later. Rick called often to keep me updated on the progress. I was nervous the process would be a nightmare because of past experiences with other companies. I was so happy that this was so easy! I have a few other projects I’ll be calling them about in the near future.

These guys were incredibly professional, responsive, and a pleasure to work with. I will definitely call the for any needs going forward. Do not hesitate letting this team help you out. 5 out of 5 stars! Thank you!

The plumbers were courteous, on time, professional, and took a lot of time explaining my options. They moved a pressure regulator that was improperly installed and also found a leak and repaired it. Their bill came in under the estimate. I am happy with their work and professionalism.

Anthony was extremely helpful and super nice. He did an amazing job we would recommend him to anyone!!! We will be using them for future problems.

Their service was exceptional! They were there when they said they would be. They found the found the problem quickly and repaired it the same day. Their rates were fair and reasonable. I would highly recommend.

Awesome service! The plumber was very friendly and worked to complete his job with perfection. Great experience

We have used Ray Lusk Plumbing twice. They are professional, quick and care about doing the job right. Honest and reliable. We definitely will use them if needed.

Our service tech Tommy was the best. He was extremely pleasant and personable. I would recommend this company to anyone in need of plumbing repairs.

Excellent service! Nicholas, the tech, did not leave until the job was complete, what started as a drain clog turned into a leaking pipe, which he fixed. Three days later the pipe clogged again and Nicholas returned, after normal working hours, and determined the clog was on the city side. The city came out and fixed the city clog. Will definitely use Ray Lusk again. Excellent service!

We called for a leaking garden faucet - the process right from the start was prompt and professional, and the tech made every effort to diagnose the problem and repair it first, before setting us up with a new replacement part.The first part was so fast that I went ahead and mentioned some other minor issues, and he immediately called the cause, climbed under the house and confirmed it, then repaired it on the spot.Practically a perfect experience!

The did a great job! They had a cancellation and fit my job in early. They were clean and respectful of my house. It didn’t take them long at all to replace our toilet and they did a great job. I would definitely call them again for a plumbing issue.

The technicians are very knowledgeable and personable. They detected leaks immediately and repaired the pipes quickly. They are always on time and are true professionals! We are planning to have them replace all the water pipes soon.

The service man was knowledgeable and did the repair quickly. He went further, investigating a possible cause. He was informative about options for me.

Worked me in same day when others told me it would be a week. Prompt, courteous, and professional. Will definitely use again.

Provided great service, but I was unable to receive my military discount. Repairman said he was unable to give discount due to he had already ran my credit card. I would have given service a 5 star otherwise. I don’t understand why he couldn’t cancel the transaction apply the discount & then rerun my credit card. I didn’t think to ask why he just didn’t do that until after he had left.

The guys arrived on time and quickly identified the problem. Did a great job and didnt leave a mess behind like some I have had to deal with. If you have a plumbing issue, I recommend Ray Rusk Plumbing.

Landon is our trusted gas fireplace guy. We have had 2 previous wonderful experiences w him repairing the old one & this tome, he replaced it w a new state of the art model. We enjoy having him in our home & our dogs love him!

I called Ray Lusk for a second opinion because the original company wanted to dig up our backyard to track a clogged or cracked pipe. Ray Lusk sent a team over and they found the clog (inside) and charged a service fee to clear it. Took 10 minutes and I’ve called them ever since. We have an old house so we’ve become “frequent flyers” at Ray Lusk. They’re prompt, they have resolved every issue I’ve called about, and they’re often able to fit me in the same day that I call. Highly recommend!

Aaron is expert at clearing my outside lines that once a year get clogged by roots. He is always there when I need him, knows where to clear my lines and is always polite. The price is a little high, however.

I had to use them 3 times in the span of a very bad week. They were able to get there quickly and able to adjust to my needs when I had to work. The techs were friendly and professional. They have made a customer for life with me.

Great company. I Highly recommend them!!Thanks for the fast and efficient work.

I got a quote on some plumbing I need done. The guys that came out were great. They were very respectful and explain the problem to me without trying to over sell the issue.

We have used Ray Lusk for years. We own The Sumbles Team with Keller Williams Realty and recommend them to all our clients. They are a great company. Highly recommend.

Ray Lusk plumbing is THE BEST plumbing service hands down in the Little Rock Metro area. We have over the years used them for various issues with our indoor plumbing as well as with our yard sprinkler system. They reliably do good work at fair prices and are dependable to be on time. Every one of their workers we have ever dealt with was friendly, courteous, and professional—and I mean every one of them—along with the office staff we have dealt with over the phone. I have recommended them to many neighbors and friends over the last 10+ years I have used their services and will continue to do so.

Our issue began with what we thought was a bad hot water heater that turned into having leaks in our slab. We needed someone asap due to being without hot water for days. After calling every plumber in a 50 mile radius, Ray Lusk Plumbing was the only one there for us. They ran new water lines through our attic and down the walls to prevent future issues and get our water restored. They were fast and efficient as well as polite, funny and professional. They even finished the job a day earlier than scheduled and the rates are reasonable. I would recommend this company to anyone who needs professional work done. They truly are a 5 star company.

Sean was wonderful! Our water heater broke/started leaking after hours and Sean walked me though how to turn everything off over the phone as soon as I called. Then, just a short while later he arrived and had our water heater replaced in no time! What a life saver. The price he quoted over the phone was very reasonable, especially considering the time and effort he put into it! Highly recommend.

Great tech. Arrived on time, quickly diagnosed the problem, and repaired it correctly first time.

Ray Lusk plumbing was hired to perform leak detection at my house. I asked them to identify where the leak was at and locate my manifold so we could bypass the line with the leak. The teh sayed the leak was at the location I showed him in the wall where the water was coming up out of the slab foundation. He also said the manifold was behind the hot water heater. After cutting out bunch of sheetrock behind the water heater it was determined by my plumber the manifold was somewhere else. Later we located the manifold that served the leaking pipe was in the hallway. Ray Lusk plumbing charged me 299.dollars and refused to reimburse me. I will never use this company again.

Took leak detection and another trip w trackhoe to repair a leak 4’ from the meter. They responded quickly and did a good job. Just expensive at $900.

Ray Lusk plumbing was very quick to get me scheduled. Tommy was professional and friendly and explained what was going on with my water heater. He and Brandon were back out the same day to install a new one. Very professional employees. I would recommend Ray Lusk if you are in need of plumbing services.

Tony Smith came out and it took him about 20 minutes to discover that I have a broken sewer line. The sewer guys from Ray Lusk are coming back out in 2 days to make the repair. They would have come back sooner but its the weekend. I was very impressed.

Tommy and Brandon did a great job. They were quick and clean and everything works great. I highly recommend them and the Lusk team.

Highly intelligent in the root situation we had. Was able to complete the task beyond expectations!Definitely worth using again as needed!

We’ve used Ray Lusk Plumbing many times between the two houses we live(d) in. Their entire team know what they are doing, quickly identifying the problem and fixing it. They are responsive and typically run on time. If they will be a little late due to a prior job having bigger issues, they call and update you. Can’t say enough good things about this business.

Im highly satisfied with Ray Lusk Plumbing. I received very professional and respectful help, beginning with the call center and Tech. I will highly recommend RLP to others

Have used Ray Lusk multiple times to sweat in new lines, clear out clogs, and most recently replacing a shut off valve. Reasonable pricing, and they always tell me how much it will be before beginning their work. Last visit, Tommy went above & beyond to take care of a minor issue after the main trouble was done. Have (and will continue) to use them and recommend to friends & family.

Good initial response to give feedback re: initial service. however, have not responded to follow up request.i have since received a response from the business, someone, a manager, i believed was supposed to contact me, but so far, no one has contacted me at all :(

The representative was professional and courteous. Explained the problem and advise me on self future repair procedures.

Hook up gas stove and added a new sbut off valve. These guys are so much fun to work with and they quoted the price before starting the work

They were very competent and on time and very helpful on how I would be charged for their services and how I could help in reducing charges.

Prompt and professional service. Second time we have used the folks. Will be our choice for any future needs.

I woke up to a small amount of water beneath the tank of my toilet so called Ray Lusk Plumbing. They sent a technician within a few hours who identified the problem and fixed it. I also asked for an estimate to replace a standpipe that was part of my irrigation system. I accepted the quote and the technician performed the needed work. I am satisfied with the work performed and the cost. I will use Ray Lusk Plumbing again when the arises.

Good folks. did a great job, very knowable, good service

Great workmanship and was done quickly and efficiently! We will definitely use them again. We highly recommend Ray Lusk Plumbing!

My experience with Ray Lusk Plumbing has been deplorable. I was charged almost a $1000 to locate and repair two water leaks. The plumber advised that 40 of pipe be replaced due to the possibility of additional leaks at joints in the future, and stated it would be close to another $1000. While waiting for the additional quote the initial leak was never repaired, just located. Prior to receiving the quote I was called and required to make a payment on the first repair, even though it wasnt complete. Shortly after I received a quote for 3,400. I called the plumber and he told me it was a mistake and that it shouldnt have been sent to me, rather to him, and that he would have it corrected. Shortly after I received a text from the plumber that stated office said thats the price. I spoke with the plumber moments later and he stated the price was in fact outrageous. He apologized profusely, and offered to give me the number to another plumber. At that time I asked him to mark where he detected the leak and I would have it fixed, he never returned to mark the spot. I received the quote via email from James Willis. I have sent James two emails asking for a call, he has yet to respond.

The young man was polite, courteous and efficient. My life is happier now. Thank you.

Tommy did a great job.I would recommend him again.

My wife called them about a backed up septic tank. A plumber came over promptly, looked at the situation and told us they couldnt diagnose the problem because the septic tank was backed up (which we knew), possibly because of a faulty pump, but he could not tell. Then he charged me $150 diagnostic fee to tell me that he couldnt diagnose the problem. He was there for 10 minutes.I was very disappointed in the value of the service I received for that much money. I would not recommend this company and will not call them again.

Neighbor called to let me know I had an outdoor leak while I was out of town and Ray Lusk responded, found, and fixed leak within 3 hours and I was able to conduct entire transaction long distance over the phone. Huge relief! I’ve used Ray Lusk for years.

I called and someone was out in 2 days, and because it was not an emergency, I was ok with the wait. They called when they were coming, and let me know when they were finished. I was not home at the time, but the technician let me how what he found, and how it was fixed.

The plumber, Don, was friendly and efficient. He gave me the quote before he started the repairs so that I could decide if I wanted him to do the work. I would use Ray Lusk Plumbing again.

Received same-day service; the repairman performed his work quickly; the cost was reasonable.

The technician was unable to clear our clog. He spent about two hours working on it. We ended up calling a rooter company that specializes in unclogging drains. The cost from Ray Lusk was $150. And the technician definitely gave it $150 worth of work.. we have used a Ray Lusk on to previous occasions. To completely replumb our old house and to install a tankless water heater in our new home. Even though he was unsuccessful, we more than likely will still use a Ray Lusk for some projects in the future.

The plumber (Sean) seemed to take joy in giving me an outrageous estimate. It took 30 minutes for Sean to write the $900+ dollar estimate. I contacted another licensed plumber who completed everything on my list within an hour start to finish; I gladly paid the $155.I was annoyed that Ray Lusk’s technician wasted my time and wouldn’t recommend them to cat sit!

Joshua Gusewelle is professional, personable, prompt, and displayed genuine care and concern for our water issue. He represents Ray Lusk Plumbing very well. Our family will continue to use and highly recommend the use of this company for emergency calls as well as regular hour appointments.

They were very professional from beginning to end. I will definitely use them again

Our water heater started leaking on a Sunday evening. Called the emergency number and got a callback from Sean. Explained what was happening and he was here within the hour. Removed the old water heater and installed a new one. Even hauled the old one off. Would highly recommend Ray Lusk Plumbing.

I have used this company for years in a commercial and residential capacity. They have consistently performed and provided an array of services with top quality professionalism. Thanks again to everyone who makes this company the giant in the industry that it is.

Repaired slow filling toilet on warranty. Professional work. Quick response.

Aaron was a great plumber. He was able to communicate what he was doing and was thorough. I really appreciate the service and would call Ray Lusk again if I had issues.

Friendly and professional job. Quick response and service. Thank you!

Customer service is amazing! After an initial mistake by the service tech, RLP repaired the mistake and all damages. Thank you and I am a loyal customer!

The plumber did a great job of making an emergency repair and replacing parts that needed to be updated to prevent future emergencies. They worked us in and it was much appreciated.

Friendly, efficient and prompt. Called to say when he would be here and arrived as promised.

Our problem happened on a Saturday morning and it was a supply pipe that had been gnawed on in two places by a rat. Sean was the oncall and he was at our house within an hour of our first call. He replaced the old pipe with copper and finished the job within a couple of hours. He couldnt have been more helpful or patient.Weve been using Ray Lusk Plumbing for years and this is another example of why that will continue. Thank you!

We are happy with the speed and skill with which our needs were attended to. Very courteous workers.

Tech was very informative and fast! Would def recommend!

They did a great job replacing my toilet flange and reconfiguring the pipes so it would work correctly. It was a difficult problem but the tech figured out a way to address it.

Professional, polite, knowledgeable. Was able to address the problem and not make a mess.

I love using Ray Lusk. They schedule my service a few days out and then come quicker when another job finishes early. I appreciate that. The plumbers are always top notch and willing to explain what they are doing. They have the parts on their truck and never leave a mess.

Tightened up loose kitchen faucet; provided info and cost of recommended replacement faucet if chosen;

Extremely polite and professional. did a great job replacing our regulator.

Tommy was awesome!!! I highly recommend Ray Lusk Plumbing!!! Thank you for doing such a great and professional job!

The man who came was very friendly and knew what he was doing. He fixed several problems with my sprinkler system, from two zones not coming on and one zone not going off to fixing leaks in the pipes from a recent drainage project. He didnt stop until it was all taken care of and we were sure that he had found and fixed all the leaks. If I have trouble with my sprinkler system in the future I definitely want him to come and fix it.

Before calling Ray Lusk plumbing, I would be sure to get additional estimates. I didnt do this and feel that they took me to the cleaners!I was charged me $4,400 to replace a Rianni tankless water heater that went out. I researched the specific model after the fact and found that they retail for $1,400 so I essentially paid $3,000 for a couple hours of work they did to install (which was removing old and putting in new). On top of that, I never got my estimate (they had my wrong email) and when I got my invoice after the work was done it was not broken out so I have no idea how they justified $4,400 in terms of labor, parts, etc.What really put me over the top is that my water heater was in a metal recessed box on the exterior of my home with a cover that slides in place. Well the new heater did not fit into the box and the cover on my water heater would not go back on (see pictures) because the replacement tank was bigger and didnt fit into my recessed box like it should. I had to find a metal fabricator to take my cover and cut a bigger exhaust hole to fit it back at my own expense and Ray Lusk should have made me aware of this BEFORE doing the work. Also, that Friday when I went to take the cover off to take it to the fabricator I saw that my brand new $4,400 heater was LEAKING and they werent going to come fix it until Monday. I called into escalation team and they did send someone out and fix at no charge (loose fitting) but why should I have to escalate a leaking heater that was 2 days old? My manual was inside the box and got ruined from all the water.My advice is to get multiple quotes, I feel that I got ripped off and nobody in management will call me back after I filled out their contact form on their website requesting to talk to someone. I will never use them again!

Highly recommend! I was 18 days with no hot water as I was depending on another company and with 1 ph call to Ray Lusk, they showed up within 24 hours! It was a difficult job as my HWH is in my attic, every obstacle their technicians ran into they over came and consulted me along the way. Both techs were very friendly, helpful, informative and did a great job accommodating the hurdle of my lack of space to install. Thank you for amazing service and getting my hot water back on 😁

The technician arrived on time and was exceptionally nice. My issue was solved quickly. I couldnt believe how clean they left the area in which they worked. I highly recommend this company.

I was very pleased with they work !! And very reasonably cost. When I need plumbing work that is who I will call.