I took my MKZ 2009 to get a transmission. I must say they are very Professional, efficient, job well done. such a fast turn around getting my vehicle back. Great warranty with the vehicle. All the guys there are very nice and so helpful and knowledgeable of what they are doing I would recommend this auto place for any woman who is having car issues of everyone for that matter. Thanks Dix Auto

Hello everyone,I’m Abe Dix automotive recyclers continues improvement/sales manger for the facility. We are in the process of implementing 5s cleaning, sorting, setting In order, reorganization, standardizing and sustaining the yard with a full new professional team we are truly sorry for any inconvenience you have had with us in the past the pandemic took a huge toll on the business and we have been understaffed for about a year now. Please don’t hesitate to call us we are more then happy to help you get the parts you need and if we don’t have it we can get it.Thank you for your business,Abe

Went to 3 different shops before these guys did it right and honest. Got the part from their salvage yard and threw it on my jeep plus my fender and bumper all in the same day.Their garage is side by side with the salvage yard so they just pull it out of one check it and put it in yours. Honest price and honest work.Known these guys for almost a decade and they came along way from a shop with no heat on fort street. To a salvage yard and mechanic shop combo Ill definitely be bringing my newer impala in for work and have gotten all my work done on the jeep by them hands down one stop shop. 🤠

You should come and do ur car here they are really good and fast service, the customer service are nice and they do everything exactly what you told me.

My car broke down in front of dix auto parts it needed a starter they changed it for me did a great job!!!!

The owner Sam is a super cool guy. Great deals and quick service, love this place

NEVER USE THIS PLACE. THEY DO NOT TEST PRODUCTS AND WHEN THEY SELL YOU A BROKEN PART THEY DO NOT OFFER ANY HELP. I bought a 2015 escape motor from them with 39k miles on it. After paying for labor to install it the motor held 0 oil pressure and had low compression across all cylinders. They will not refund my money and will only offer a replacement with more miles. I also do not trust their replacement, and I am not going to risk paying for 2 dud motors to be installed. STAY AWAY FROM DIX AUTO

Horrible ... Horrible... HorribleWorst yad in Detroit area selling parts that are garbage... excuses and lies STAY AWAY !!!!

If you need parts for your car, this place has everything and if they dont, they will get it for you

I looked up two front seats on car-part.com and it showed they had the parts. When i called the business, the guy said i have to come and take a look at them to see the condition. So i drove 30 minutes to come see it, they had a nice guy come get me in the lobby to go look at the seats in the yard. We walked around for 10-15 minutes in the fridged cold and could not find it. Very unorganized and super messy. I end up leaving without even seeing the parts!

Been a customer for years. Quality parts and good service.

Good auto repair.

Just bought a car from here and couldnt have asked for nicer people to do business with..ladies trust me when I say Sam is worth driving 4 hours to look at as well!

I wait for them one hour told the owner show up They are liar they give me a price And then they change the price next day they told me the employees give you a he didn’t know the price they all liar I don’t know how they open business the kind of people

Please do not shop here!!! The old owner made sure there customers were more then taken care of. These guys sent me a part for a total different car first then sent a bad part an told me the bosses got covid all we can do is send another one out. Well I DNT wont another one I just wont my money. If there is no one there to help an run the place y r they open? No one should be treaded like that especially during a pandemic. They r just there to take pole money. Please save urself

HORRIBLE AND DISHONEST! Purchased two parts from them back in March and one of the parts they gave me was the wrong one for a totally different vehicle. I drove 5 hours to get these parts and I never got reimbursed after they said they would. Very Inconvenient I still had to buy the part from elsewhere because this place never responded until I said I was getting a lawyer involved and I still haven’t got my money or heard from them since THUMBS DOWN 👎🏽 NEVER AGAIN RIP OFF’s

Good prices friendly helpful staff

Friendly service and the Manager there Hussein and his Brother are very friendly and helpful keep up the great work guys

I recently bought a car from them. At first the owner seemed nice but when i started to proceed more with the transaction, he just seemed to push me off to the side when I started to ask questions about the car. Seems like he would rather take personal phone calls than to assist me, the customer. Just felt like I got brushed off everytime I tried to get his attention. He got a little bit upset I could tell when i bought a mechanic in to check out the car which seemed odd. The owner told me mechanics always try to find something wrong with cars WHICH IS THE WHOLE POINT IN BRINGING A MECHANIC! The guy also screwed me over with the registration and tried to clean his hands. Now I have to talk to SOS which is appointment only because of COVID-19. Guy just wanted to make a quick buck. Car turned out fine but the owner needs to work on his customer service skills! If the car did not check out with my mechanic, i would of never bought the car. 1 star because the car runs no problem.

Seriously, dont waste your time. Unfriendly and unhelpful.

Ordered a wheel and replacement factory infotainment system from these guys. They not only had what I wanted, but called and clarified exactly what they were sending.When the dash unit wasnt the exact match, they offered to drop-ship a replacement without collateral, on a Saturday.Simply excellent customer service, and fantastic delivery on quality of parts!

I asked for a taillight for my Optima SXL Turbo and I explained this in FULL detail. They said that they had it and it would pull and ready for purchase. I drove 40 minutes and not only was it not pull but it wasnt the correct part. My time is valuable and Im disappointed in their lack of knowledge.

They should get no stars there new owers just wont money im a shop an they r not holding up there end

I bought a used engine here, and was told the engine ran great and had low miles. Upon inspection the it seemed the engine had been sitting outside a while. After I installed it, the engine ran very poorly and had a rough idle caused from a cylinder with low compression. I called and asked for a partial refund on the defective engine and was denied. I would not recommend buying anything here except body panels, because if you get a bad engine or transmission theres a good chance youll get the poor service I received.

Customer commitment, trust worthy service. We would definitely recommend this business for shipping purposes. Extremely happy with our truck bed shipped to Colorado.

I bought a 5.4 engine for my truck shipping was quick and easy. They unload the engine from the truck and put it where I wanted it! I installed motor and it runs great!

It would have been nice to not have been ignored when I came to pick up the part I called about and drove there to get. Word to management: if a customer is at the front desk, and something comes up that needs immediate attention, how about a heads up, maybe say Give me a minute, I have to take care of this first or Something has come up, Ill be right back. Dont just leave me wandering around aimlessly. Very disappointed.

WORSE COLLISION SHOP EVER. They had my car for over a month, then when They finally finished my car it was not a good job. Terrible customer service. It’s hard to get a hold of someone then when you do .. no one knows any information. I do not recommend. SAM has a terrible attitude and does not know how to talk to ppl

Great people best prices... Michigan Mobile Auto Llc

These guys are great. Will definitely come back when I need them.

You wouldn’t believe when this guy got this place it turned 360. Went from being a normal yard to a professional place that offers the best warranties and stands behind their product. Sam is smart and honest and beth is a great help too. We will continue to do business with you.

I purchased parts from them online off of Ebay. I would definitely order from them again, they have fair pricing and fast shipping!

Had the worst experience and will never go back. The two girls in the front, completely unprofessional, especially the one at the front desk with the glasses. She is as rude as they come. How do you expect to have someone like her be your front girl and represent the company when she clearly dont know how to treat your customers. Then theres the manager! Could you honestly find anyone with a worse attitude? Unbelievable. Come on Dix!!! Get it together! Ive been in this business for years, and will make sure that everyone knows how terribly rude your staff is. Not to mention, your parts are junk, and over priced.

Easy to find and Lucas was quite helpful and informative.

Bought a front diff for my BMW. Good service

No stars the place is a complete joke. After 3 calls and texting back and forth to make sure that they would be open at 9 AM on a Saturday, I drove over an hour to pick up a part and they were not open. I tried calling and texting to find out if they planned on opening and nothing. DONT waste your time with this dump.

Beth is great. Tammy use to be cool. Ed is gone. New owners (dont know how I feel about him)

Scam artists. I bought a part from them that looked horrid. Feeling uncertain about my purchase I talked to the owner on the phone who some how convinced me to take the part. Later I took the part to a master mechanic whom works for the vehicles manufacturer as a master tech. Upon first sight and Inspection. He noticed rust in places where there shouldnt be rust. I told him dont install Ill just return it due to the company not covering labor. This is where the problems began. First of all when I arrived to return the part immediately they contacted the owner and I had to wait 30 minutes before the owner finally showed up . Immediately he was combative and refused to take it back because he couldnt take it back because it was not installed and tested. I do not understand why I would have spent the 8 hours+ installing a questionable part to see if it worked or not? Long story short we kept going back and forth and he finally decided to give me store credit even though I repeatedly told him I wanted my money back. WHY IN THE WORLD WILL I WANT TO BUY ANYTHING FROM HERE AGAIN IF THE BUSINESS PRACTICE IS CROOKED. HERE ARE ALL THE RED FLAGS.... They will say there is a 35 percent charge for restocking the item purchased. This isnt written on the invoice which I believe is intentional. The owner himself wants to see all returns and customer which is just his attempt to stop you from getting any cash back. The really sketchy part I had through out the whole transaction is he said if he sells the part that I reluctanly agreed to exchange for store credit (instead of cash back ) then he will give me my money back. The whole place is crooked I can not say it enough if you buy from here make sure you thoroughly inpsect from top to bottom because of they sell you a faulty item no matter how obvious it is you will not get your money back. Simply stay away. *This is for the company, Please do not respond with the we are sorry to hear about blah blah speech. I want to know why the invoice states no where about the 35 pecent restock fee.

HORRIBLE SERVICE. lied on the phone said they have the part and after driving for 30 min to get there they didnt have anything and made me wait forever.BAD PLACE DONT RECOMMEND ANY BUSINESS THERE

Everyone at dix auto parts are extremely helpful. Great selection and the service is top notch. Highly recommended. Ask for Tammy, Best sales rep in the business.

The worst run if you can call it a business I ever delt with! 80years ln businesses not by these clowns

Overpriced bought a hood after hitting a deer and they rated it perfect price was $175. I go out to the yard its sitting in mud scratched up dented. They did work on price but still they werent truthful about the condition. It it wasnt for the fact it was the rarest color on my car I would have passed. A week later found one for $45 mint condition in Trenton dont recommend putting painted parts here. Very disappointed.

I deal with Tammy and I never have a problem with her. She is very honest and a good person.

Got the wheel rim at the right price. The first time I went in, it was a long wait, but the second time I went in (to return the core) I got service right away so I think the first time was a fluke. Much cleaner and more professional than I expect a junkyard to be.

Sam was nice and had his guy pull my part right away

HORRIBLE SERVICE AND LIERSBAD PARTSSCAMMMM

I experienced great service here. Beth is the greatest. Did everything in her power to make it work out for us....Thankyou very much,,,TQ Auto

Duke is great..great service!!

Very cotton .went there to look at a fender ended up waiting over 50 min. To find out they had to take it off and when i was finally able to look at it .it was not in the shape i was wanting so .all said wasted tyme....

Awesome place and my good friend Beth she takes good care of you I have been a loyal customer for 20 years

Great place to get your Auto Parts friendly and courteous staff fair prices an outstanding customer service thank you Dix Auto Parts

I called before when I get there when I went there after 1 hour drive they told me its not an assistant sorry

Horrible employees

Please give me a call regarding your inv 164614 so we can get the freight charge resolved on the rusted locked up transmission that was sent. Made multiple attempts to contact someone in regards to this with no return communication. Thanks

Best prices and fast service

I have bought many parts from this place. They have always been real great at customer service. also once they didnt have a rim I wanted they called and found one for me else where. on a side note i always get a kick out of the guy who is on there automated service line. and the ladie that answers the (real human) line is real nice as well.....

I deal with Beth and Tammy a lot, very freindly. Good used parts

Never again the guys who pull parts are rude af and dont know how to do there job right pulling a spindle and brought me on with a half shaft cut off on it and more and telling me he has no impact to take it off made me take it into office to have the lady in there make him take it off is not what I ordered he then came backed slammed my part down and was rude here is ur spindle without the half shaft ya thx what I paid for I didnt pay for you attitude so keep it then left and owner called said sorry about that guy well buddy I wonder why you dont have many people that come here I would recommend Phils auto on dix or blend in Taylor I will take the extra few minutes to go out my way to be treated right when Im spending money at ur business there should have been no problem I waited 2 days for a part for a guy to treat me like trash no don t go here

What a great group! Thanks Beth and Tammy for the awesome service!!!

Drove over 20 miles on way to go down there and pay for part then wasnt ready by close. Came back today still wasnt ready and when I finally got it bk to mechanic it wasnt even the whole part let alone the right part. SMH $40 in gas to get. The wrong part. Our vehicle was stolen Monday morning so were trying to piece it back together we dont have money to blow driving around town wasting time.

The best service in town the staff are well knowledged and very polite

Great staff and parts, also cheap prices on parts

Very bad experience . unprofessional not organized paid for my part week ago and wasnt pulled. Definetly will never go back. Dont waste your time.

We rarely use Dix at our shop and this week will be the last time we ever do. We called and ordered an ECM and fuse box for a Charger on a Friday morning. They told me they could not get it out until Monday for delivery. I understand they are busy, so we had our customer leave his vehicle over the weekend. Called back on Monday morning to confirm the delivery, our salesperson, Beth, confirmed it would be to us on that day. The part never shows up. I call on Tuesday around 10:30 am, am transferred to my salesperson, who promptly puts me on hold for 8 minutes, to find out that the car has been crushed and the parts were not there. So the two parts she told me 24 hours earlier would be to my shop, were not even available. It is one thing for the part to not be there, it is a completely normal in the salvage industry, but to lie then leave us hanging until we contact you, that is intolerable in my opinion.

Called for a part they had it ready in less then a half hour super helpful even texted me pictures to make sure it was what i needed will use them again for sure

Fast and friendly service got parts same day

Very slow. May find some nice parts but usually have to buy beforehand and not always ready

Got great service, good parts and great help from the girl at the front desk.

Awesome service and sales thank you very much

They have used parts for a new car. Good customer service.

By far worst scrap yard around..They try to sell used parts at cost like they are new..Dont go there..

Would not come and look at my car when selling for scrap. Lady said the car buying guy was busy couldnt come out and look at my car.

If you need newer car parts they have them

Very friendly, prices on part are reasonable.

Worst customer service! long wait for a simple part.

Very disappointing had me come all the way from ferndale telling me they had just what I needed and had me wait a hour just to tell me the part didnt work properly I told them where I was coming from and he said he double checked for me and put me through that Im never going back and the secretary was any better like wow.

Great Service and price

They lying to people

Not recommended

Very very very bad costumer service I drive 200 miles to get parts from there and he told me not available come tomorrow .

Terrible and Tammy is useless and so is DIX Worst expirence ever.

Very nice and clean

Very friendly

The most expensive part in the area and the girl who work on the front desk she is something else !!!

Horrible service forced me to purchase something I didnt need jus to move my car!!!!

Great deals

Great place

Very clean

I got my engine an new rims installed at this location Sam & Abe took really good car of me best prices in the city

Ghetto work, liars (said they replaced a fender but didnt) and your vehicle is guaranteed to be in worse shape after leaving. Avoid at all cost! Pure trash and they will steal from you with a smile.

They didnt have the piece