Seriously impressive experience. Was helped via Facebook messenger, first time ever that I am impressed by the use of Messenger to be honest. I wanted a decal for my car, but they didnt ship to the Netherlands. Via Messenger all was arranged, a custom shipping request for a decent price. I have now already received it and couldnt be happier, exactly as advertised and nicely packed so no damage in mint condition.Next time for sure will check out ZNM performance before placing the order somewhere else. Thanks for the great service!!
Great customer service! Kept me updated on my wheels throughout the whole process and was always happy to help
Honestly the most helpful group EVER! I recently purchased my first BMW and wanted to add some more HP. I messaged ZNM on their Instagram page they responded quickly and gave me a ton of answers. I placed my first part order last week I received it yesterday and installed just tonight and couldnt be more happier that I used ZNM performance! Thank you, Matt and Ellie, for the help!!!
First great experience with ZNM, purchasing a N55 charge pipe for my 2011 X5 E70 35i. Fast shipped as well. Lao
When I say they are good! Trust me they were better than google, Amazon, ebay and other tuning sites!I was in a tight situation with a camber kit and they helped out with speedy service and great communication
I highly suggest ZNM performance. Their customer service is unreal. They go above and beyond to assure that their customers are satisfied. For example, I recently ordered something off of them and there was a slight hiccup and they helped me to figure out and fix the the problem was. After it was all said and done, I got my order within 3 days and after I received the product, I was more than happy with what I ordered. I’ll definitely be ordering from them again.
Elyse and Matt over at ZNM are very knowledgeable, and go over an above for their customers! In fact, when a part arrived they will even follow up to ensure there wasn’t any problems with the order. Lastly, I want to personally thank them for always going the extra mile.
Great prices and customer support. Been dealing with Matt and Elyse for years. The go-to for automotive parts. And they always stock good K-cups in waiting room ..
If I could add another 5 starts I would !! ZNM PERFORMANCE literally found everything for me from suspension to engine, to even my carbon pieces all at a great price.. EVERYTHING was a perfect fit with all hardware and it couldn’t have been any easier to deal with the customer support they have. I highly recommend them for everything !
It’s always a pleasure dealing with Elyse and Matt from ZNM! Unbeatable pricing and super fast shipping! Thanks as always for your amazing service. I look forward to doing business with you again. - Andrew Persaud
ZNM Performance has always delivered quality parts at good prices. They usually will get what I need within one day. They are very good at communicating and delivery!
Hands down a great company - good communication, they had what I needed and they shipped it and received it to canada within a week.
After BMW continually refused to replace my M5 brake pads with those that would not squeak and squeal saying they were spec and worked, ZNM quickly determined alternative pads for me. Now my M5 turns heads for the sound of the engine, not the brakes. ZNM knows performance.
I would definitely recommend ZNM performance. They came in handy when I needed pistons & rod bearings for my 135i . I was very impressed with their customer service & communication. I was constantly in touch with them & they had no problem informing me & giving me updates on my package. Every thing came exactly when they said it would . If I need anymore parts I would order from here again !!!
Ellie is very helpful she always comes to the rescue any time I contact her. She’ll give me the most reasonable prices on parts and help in any other way she can. ZNM performance is the way to go 100%.
Unbelievably fast and knowledgeable customer service. Consulted with them twice with questions regarding upgrades to my N20 engine and received prompt responses and recommendations. Two purchases so far and I received my items within 3 days. They’re bookmarked now! Keep it up guys!!
Great customer service. I was looking everywhere for an M Performance parking brake handle/boot for my car that had been discontinued by BMW. ZNM Performance went out of their way to put hands on the part before placing my order. Will definitely check with them again the next time I need parts.
I personally usually NEVER leave reviews, but this time i just must. Everyone at ZNM is great and incredibly knowledgeable. Elyse was assigned to help me grab a few parts for my BMW and recently purchased an intake from them and i can honestly say i’d never buy another part from ANY other seller or company. The customer service is nothing short of excellent, they respond fast and give you realistic and honest opinions without treating or hurdling you to purchase from them which usually would make anyone uncomfortable. Most companies would just give bias opinions or provide unnecessary details just so you can buy parts, never really caring about the customers. ZNM is far from that. The knowledge+customer service of the people at ZNM deserve an award :)
Great help!! gave me the cheapest prices
Ordered a fuel pump for my E92, was back ordered due to some supplier issues. But these guys kept me updated on the ETA and even sent an email when it went out for delivery to make sure i didnt miss it. Couldnt recommend these guys enough. Will definitely shop here in the future
I would like to thank ZNM performance team and specially Matthew for getting me the best stage 2+ Clutch full kit with flywheel shipped to me in 2 days all the way from NJ to Chicago.
Best ServiceOEM PARTS!Goes above and beyond for customer service. Will always recommend to people, you guys are the best!!
Ordered my Brisk spark plugs here. Best price around and actually got a call the day I placed the order informing me of a slight delay in getting them sent out. Plugs arrived precisely when I was told they would. Will be returning to ZNM for future parts when needed.
Wonderful customer service. Dealt with Patrick, great guy really cares about you and your needs. Helped me finalize my decision on which clutch to run in my 335i after going through four DKM twin discs in one year. Went with the 8 inch Xclutch. After the break in and finally getting able to feel how that clutch reacts compared to the other, I was almost speechless. Will definitely be a return customer.
Great service I spent weeks putting together a cart and Ellie worked with me on choosing the right parts for my build!
The most helpful and caring motor parts supplier I have ever had the pleasure of doing business with. Since the beginning when I first ordered my rod bearings the folks at ZNM did everything they could to help me with my project. Unlike other suppliers that can take days to answer, the ZNM support team was very fast and responsive even past their business hours. These folks really went out of their way to help me get the right bearings for my BMW and for the best price. I can honestly say the world would be so much better if every business treated their customers the way ZNM does. I really hope to do more business with them in the future, as I have nothing but good things to say about ZNM.
Absolute life savers. I was in search of a gear recognition switch for a manual swap on a E46 M3. Everyone on the west coast said it was in back order and couldn’t find it. This was one of the last companies I called. They were also out but chose to do a little searching and found me the part I was looking for. For that I appreciate you guys so much and thank you Elyse.
Was pleasure to work with Matt, guy knows his stuff and they have all the parts you need for euro things especially N54. Very excited to get my pistons in my motor!
Ordered a bushing here. Was told that it was backordered out of Germany and could take 2-3 weeks. Was also told to be mindful that due to the pandemic it could be longer. Oddly enough, I was updated in about 2 weeks that my item had arrived from Germany and was on the way to me. Great customer service, will be returning when my M3 needs more parts.
Let me start by saying working with Matt was a breeze. He was able to answer all of my questions, and Gave me different options that wouldve met my needs. When i finally decided on the product i wanted he was able to give me a discount on that item. I would recommend ZNM Performance to my friends and family anyday!! I know where i will be doing my aftermarket shopping from now on! Thanks again for the Ftp Chargepipe and Pure800 turbo Matt!
Amazing service. Im from Montreal Canada. The sales team was very helpful in getting me the parts I needed on time. They are knowledgeable in just about everything and will know exactly what to recommend in terms of additional/supporting parts. 10/10 THANK YOU GUYS
Fast shipping. Initially was told it would take 5-7 days. Got my order in 2 days after purchasing.
Just recently purchased an Afe intake for my E92 M3 and i can definitely say they got the best service, i needed the intake Asap and they made it happen for me, i was able to get overnight shipping and it arrived the next day exactly how i was told. I am sure using them again for more parts.
Great service. Always helpful with anything car and mainly BMW related. Sourced the parts needed in no time and with better price. They really know what they’re doing and I’ll gladly use their service again.
GREAT CUSTOMER SERVICE AND FAST DELIVERY
Great fast Service Thanks to Elyse For taking care of me and sending out all of my engine parts Very Quickly as well . I will highly recommend to all of my friends and customers . Happy customer
Price was on point and product arrived as described.
If youre looking for top notch performance parts with great pricing and AMAZING customer service, ZNM is by far the best choice. Love these guys! No doubt Ill be ordering all of my parts from them. A++++++
Very helpful hands down
The folks at ZNM Performance helped me tremendously. These people are honest, offer great prices, and are always helpful and patient. Im really picky because Ive have been taken advantage of in the past. I found ZNM and will never go anywhere else. Great company and great people.
Great service as always. They have done some performance parts upgrades to my BMW and i have been very happy each time. Very professional. Work was done in a very timely manner. Some other shops wanted me to leave my car there for 2 days to get the work done, and ZNM was able to do the work in less than 3 hours each time, while i waited. Pricing is also very reasonable. I will definitely use them again in the future.
Excellent care. They actually took far better care of me than vrsf did when trying to order their downpipe. Took care of my shipping to be sure it was here on time, and they even checked up to see how the install went a couple weeks later. Definitely buying from them again!
Matt was a massive help locating a set of Molnar rods and gave me a great price on my xclutch. Will absolutely be back for more!
Ordered 2 bike racks for my BMW E90 from thier online site. They were very quick to ship and respond to any questions I had. They also support amazon pay as a payment method.
Great service and on time delivery
Awesome communication! Great customer service! Checks on customers to see how everythings going with purchase(s) made.
How are these scammers still in business? They cheated me for $2.7k wheel&tire set that never shipped even though I waited 3 months. Thankfully my bank accepted the dispute and refunded my money. Matt Malave is a total liar.
Small mix up with the availability of a part. Their service team reach out immediately by phone to get this fixed. I would absolutely do business with them again!
ZNM Performance always takes care of me. Have now ordered 3 times from them with FAST shipping. Placed an order for Bilstein struts for my 5 series. Item was a direct ship from Bilstein. Within 5 mins of placing the order, got a call from ZNM letting me the order may take 2-3 days more than the usual and just wanted me to be aware.Awesome customer service!
Ordered my Arm motor sports intercooler for my 435i from ZNM and got it in 4 days with free shipping. Top notch service.
Checking in from Australia here. Purchased my clutch kit for my BMW here. Timely responses in relation to my shipping questions. Shipping did take a while, but I suppose that isnt their fault as I am located across the world. A+ on customer service and product.
Have placed four orders now for my BMW. Every single time the part has arrived quicker than anticipated. Mind you I live in Florida and these guys are in NJ! The incorrect flex disc arrived one time, messaged them and ZNM had the correct one overnighted at no cost to me.
Ordered an n54 injector kit. Parts arrived in a reasonable amount of time, were authentic and packaged well. After the install and coding the car runs better than it ever has.Added bonus: the index 12 injectors I received flow 40% more than the index 8 injectors I replaced.
If you need BMW go fast parts these are your go to guys right here! Fast shipping and awesome customer service.
Hidden BMW parts gold mine on the internet. Best prices and helpful staff.
Although I was not able to order a part because of it being backordered, Matthew tried his hardest to get me the part expedited from Germany. He was extremely helpful and caring and followed up with me through text.
Beware of purchasing parts from ZNMPerformance. They are the same autoshop in Pompton Lakes, NJ that was shut down recently, not by choice. They were exposed and had to turn the shop over to a former customer they owned money to.They are proven to be scammers and fraudulent. As of 4/28/2020 they are being investigated by the NJ State Consumer Affairs Division for fraud.Be careful when purchasing parts from this company as they have already scammed and defrauded 20+ people in tens to hundreds of thousands of dollars for car services well as oem and aftermarket parts while in Pompton Lakes.Just Google ZNM Performance for actual customers coming forward with their experience with Matt Malave and Elyse Cruz.
Hands down best auto shop I’ve been too. Super flexible, courteous, and genuine. The staff is knowledgeable and never give me the generic run around “you need xyz done” in order to fix this other thing. Extremely fair pricing.. cannot think of one complaint. I am a Customer for life!!
Finally a parts store that answers the phone when you call! Helpful staff. Placed order on a Monday, paid for ground shipping which informed me it would take 3-5 business days. Got my order two days later!
Do not use. This body shop will scam you in all different ways. Look at rating on yelp and all the review people posted. From my own experience also. Took them over half a year to fix a car. I don’t even want to go in dept about it. Stay away
Have repeatedly purchased from there website.Very experienced staff and knowledgeable.And prices are fairly priced.I will definitely return for future products and still do! My #1 Parts dealer!
Great customer service and fast shipping. Ordered my JE Pistons for my N54 335i here and recieved them in 3 days! Shipping time said 5-7 days when I ordered!
I am very happy with my purchase. Shipping was timely and Matt was very helpful in answering my questions. He went out of his way to try and make a dealine for delivery so i could install my injectors before the next work week.
Unfortunately its not possible to give 0 stars, but thats how I truly feel. I actually know the owners, and that actually may be why they refuse to actually service my vehicles. My tip is dont expect them to actually do anything especially if you try to make an appointment. They will not honor it, they will reschedule it when youre not available, and then they will be busy when you try again. If you really need work done, try YouTube cuz Ive done more work on my cars then they did, and Im the farthest from mechanically inclined as possible. Good luck if you try it, hopefully this is only an issue with me.
One the best shops in the Tri-state area! The owner Matt will take care of you and beat any price, really! Top notch work and customer service.
Had specialty performance items I needed that no one else had. Great customer service and super fast shipping.
Started as a courteous phone call about repairing my Mercedes. Customer for life now. Top notch service.
Cant say enough good things about ZNM! Cant say how many times Ive messaged Matt online about finding part numbers that I cant find or about what brand of parts he recommends. Within minutes hes always responded to me and even went out of his way to help me with something that BMW doesnt sell separate that he had leftover from using the rest of the part it came on. Ive stopped purchasing all of my parts from other online vendors for maintenance because not only is this place an absolute joy to work with, ZNM has the BEST prices out there and lifetime warranty. If you follow them on Facebook or in other large community groups, youll see that they keep you up to date with part availability and price changes and reasons why (example: BMW N54 injectors and how BMW changed part numbers and no longer makes one version; hes gone out of his way to get as many as he can to help the community before theyre all gone). I dont know many vendors that constantly go out of their way to help each individual personally like Matt and his team do at ZNM especially with how busy they already are with other things. If youre looking for the best place to get your parts, have your car worked on, and feel safe about your money/time/investment, just know ZNM Performance will always have your back. Special thanks to Matt for the continuous help from many states away. Cant say how thankful I am and hope business stays booming!!-Dillon W.
Hidden secret, call them and let them know you have another euro car and they can source parts for you! Only BMW parts are listed on their website, but they can supply for Audi, Porsche, & Mercedes!
Great customer service, quick and prompt, best prices, I highly recommend!!
100% Stay Away from ZNM Performance (Matt Malave and Elyse Cruz). They are a well documented scamming auto shop. NOTHING, i repeat, NOTHING was completed on my car. I gave ZNM over $10000 in parts and labor and ABSOLUTELY ZERO WORK WAS COMPLETED and ZERO parts that i ordered were given to me; meaning he took my money and let my car rot in his lot.They lied to me for an entire year claiming they were working on my car. I had to have my car towed from their shop because it was in non driving condition. I have picture proof that Matt never installed the Pure Stage 2 DD Turbos that i ordered, but instead installed an unknown turbo in its place without my knowledge or permission.Matt Malave and Elyse Cruz pretended to cooperate with me in regards to getting my money back, they never even ordered the parts for which i paid. Not a single receipt was shown to me. As of 1/30/2019, i have yet to receive my refund from ZNM.Do not buy into their small talk, they will absolutely tell you what you want to hear. Please google ZNM Performance/Auto and you will see what everyone else is saying and the real truth behind ZNM.
Thank you ZNM Performance for the quick delivery of my index 12 fuel injectors. Not to mention the best price anywhere. Quality A1A! I will be doing business with you very soon again.
Hands down the only place you should go to if you drive a European vehicle. Courteous, reliable and honest.
High quality BMW parts. Was informed on my order from the moment it was placed up until it was delivered to my door. Shame you dont offer Audi parts!!!!
ZNM was so professional, courteous and they did a great job on my vehicle. I highly recommend this body shop to anyone!
Referred here for service, very professional and courteous. will be returning with my other vehicles to have work done soon. Thanks ZNM.
I paid for a pre-purchase inspection. I never received a receipt or write up. Mat just said the car was in perfect shape and kept saying I would receive it soon. I never did. In the service records from the previous owner, I found the need for a trans service that he noted a dealer had to address, of which never was by the previous owner after.Second visit I had a Service Engine Soon light. He said my turbos were blown, had tons of wastegates rattle (that no one is able to hear)and I would loose my cats due to oil. This was 5k after purchase.I took it for a second opinion. Mechanic found it only had a low pressure fuel sensor issue.Of note, his quote for OEM turbos was close to $1k over what his advertised price was on his website.Stay away from ZNM. Frauds. A gated shop should warn anyone that something fishy is going on.
Excellent Shop very Skilled and well Trained professionals working their. Would highly recommend this shop!!
Greetings. Fast communication and fast shipping for overseas orders.
Fast, honest and competitive pricing. Place to bring your BMW or other German vehicle.
Friendly staff who actually stayed a little after closing to help me out with parts for my BMW.
Any car person will instantly notice this place is a dirty, messy, scamming shop that should not be used. I took my car for an install and stayed and waited for it because I was not comfortable with my car being there without me they took 3-4 hours longer than expected and broke 2 parts they were not working on... they then tryed to sell me overpriced parts to fix which i had to do for the car to be able to leave that day ... they should have apologized and then fixed it for free they broke the parts! overall a big scam and waste of time dont be fooled by there low prices this place should not be in businessI have never posted any reviews of any other place business restaurant because i do not believe in it but after an experience this bad i had to look out for fellow car people and hopefully save them from making a terrible decision
Thank you ZNM for the N54 fuel injectors. My car also thanks you! Fast delivery and great communication throughout the process.
The parts are great, prices are awesome and the customer service is superb. Will definitely keep shopping here.
Ordered brakes for my M4. Fast shipping easy process thanks.
Matt was awesome. Great place. Fair pricing. quick turn around. Thank you guys
ZNM is a scamming professional. Avoid this shop at all costs. Do not trust Matt or anyone else at this shop to do any work to your car. Previous customers, I highly recommend you double check any of the work that was done here or any parts that were purchased from here.He consistently lies about anything he can regarding your build or repairs. He has wasted well over 60+ hours of my time travelling back and forth to his shop to pick up my car, only for it to suddenly not be ready for a mysterious reason.There is plenty of evidence out there to prove his guilt if you look around.Do not come here expecting anything less than a bunch of lies and absolute garbage service.
Amazing customer service and fast shipping. Will most certainly be doing business again soon.
Amazing work, super efficient! Matt is your man! Clean shop, precise work, dont hesitate to go here.
At first was just a tad bit skeptical about ordering parts blindly over the internet. Got my order delivered in two days!
Amazing customer service and lightning fast shipping!
Huge selection of performance parts for my E46. Got parts in 2 days when I paid for 5-7 day shipping!
Showed up quickly and well-packaged, and the engine runs great
This comapny deserves more than 5 stars. I was reffered to ZNM through my neighbor and Matt took amazing care of me. Very affordable OEM bmw equpiment and HANDS DOWN BEST shipping. It seems like matt goes out of his way to make sure your parts are there on time if not earlier. Bought a used 335i 2011 n55 and needed a tune up got sparks and coils same week i ordered them. And this previous weekend on saturday i ordered a brake kit woke up Monday, checked tracking and it said waiting fulfillment. Woke up today, Tuesday to my whole brake kit at my door. Everything seemed wrapped carefullly and taken care of. Definately recommend ZNM to BMW owners/enthusiasts. 👍
Received all my parts on time and Matt is awesome. He has responded to my messages on fb at all times of the day and night. All the parts Ive purchased from them included a lifetime warranty as well.This is an update. Znm worked on my car a year ago. I was promised parts and Matt has still yet to come thru on his en . Unfortunately he replaced my turbos and they have been rattling ever since I got then back. He told me they were new turbos, come to find out they were rebuilt ones or he rebuilt my old ones and they are still faulty. I have now been taking my car to Baltimore Bimmer.
Lowest prices when I shopped around, but I thought it was odd that my 6 items shipped in 3 separate packages, ostensibly drop shipped from different warehouses or distributors. This also caused some delay in some of the shipments, but everything finally arrived.
Had a horrible experience at this shop. Reschedules over and over again. And comes up with excsues. Made appointments around 3 times. Never worked up. One time we had a appointment at 10am. I text him to confirm and he says hes down in maryland and in traffic. He will be there at 1. I text him at 1230. And he says 3 o clock. Never went back
Very good mechanic that will put you at ease and take care of you and your baby. Very knowledgeable