I just had to write a review because.... This place has two of the kindest men Ive ever dealt with in a auto part store. They go above and beyond the call of duty. I went in the Lincoln Park location looking for front and back rotors for my Equinox on Saturday. Chris greeted me so nicely as I walked in door. He let me know the my rotors had to be ordered and that they would be in Monday at 10am. I went to in Monday, Chris was there... He let me know that there was an issue and the rotors was not in. One of there other stores did not was to release the rotors even though they had 6 in stock. Another Gentleman by the name of Ryan heard what was happening and stepped right in. Ryan immediately called the other store and ask why they not releasing the rotors, when they have 6 in stock? He called his DM and they released the rotors. Ryan assured me that the rotors would be in the next day at 1pm. Chris called the next day to let me know that the rotors was in. A couple hours later Ryan called to let me know they were there... Now thats what I call Great Customer Service!!!! Thanks Ryan and Chris you guys are Awesome!!!!
Great to buy parts from here service is great.
Went there yesterday afternoon and the young skinny lady with glasses who works there completely ignored me while she talked to another employee while I stood there waiting to get rung up. After 10 or 15 minutes of me standing there looking like an idiot I finally put the merchandise down and walked out and went across the street to OReilly. If this is the kind of service and unprofessionalism that I have to look forward to then I definitely wont be going back.
I like that they carry Diehard.
Meh.. just a place to get cleaning supplies, car battery or antifreeze.. but if you need real engine or car parts.. dont get them here.. more than likely theyll sell you the wrong one..
Had exactly what I needed... 3/4 deep well 1/2drive impact socket... needed deeper than craftsman... Working on weedeater shaft...
David was a big help. He deserves credit for excellent customer service.
One of the best auto parts store I have ever been to. Quick, clean, convenient and helpful.
Great employees very helpful.
Found my parts without a problem
Very helpful with items I was looking for. Employees super polite and very helpful
Went way over and beyond when I went in today. Couldn’t have asked for a nicer staff. I hope my review makes up for the rude customer you had earlier. Will be back soon 😁
They let me use the check engine device and I can get the part, and fix the car myself, saving mucho bucks.
Great place for auto parts. Very helpful empoyees
Chris was helpful and great!
Great service they even put my windshield wipers on and cleaned off my truck
Typically a good auto parts store. During my previous visit, employees were arguing loudly with one another directly behind the sales counter.
Was at the store in Lincoln Park, MI on Fort St. I was looking at a product and heard an employee tell someone they had to leave. Looked up and realized the punk kid didnt have a mask and was being kicked out. Good job, employee lady!
You have so awesome workers
Staff was very knowledgeable and
I love this place...they are so helpful!
Okay so I got to say this is the best advanced auto parts store that Ive ever been to. I had a problem with my AC looking for a fuse. The tech was basically a mechanic he was able to figure out that I had a problem with my air conditioning. And then he helped bridge the connection for the AC to prove that it does work and just needed to be filled with freon. We went to the whole process of filling it up and I have functional AC and there was no problems. Its hard to find a place these days where someone will go far to help you.
This location does not support Americans with disabilities. I am protected as an American citizen by this statute. I was absolutely harassed by 2 women that worked there even after explaining to them i had a medical condition that prevented me from wearing a mask. I was threatened that they would not help me, thankfully the only competent employee they have was working this day, thank you Nicole. Learn the law ladies and shut your mouth next time. This is America
4 employees, 3 without masks 1 with it pulled down under her nose on 8/15/2020. Signs all over the store that masks are mandatory, yet no employees were wearing them and 1/2 the customers were not either. Screw this place, I will never buy from advanced auto again!
Tire and wheel products available
Good auto parts store
Great service
Very helpful..... thank you!
I went in to purchase new windshield wipers for my 2008 Ford Ranger. James S. Was very polite and helpful to confirm the size of the wipers and the best quality wipers. He went out of his way to help me install them as well. I explained to him Ive never swapped wipers on a vehicle before. He did the passenger side and I followed along on the driver side. It was great to learn something so simple with out being judged!
Always professional and prompt.
Great service most every time have parts or tools quick and convenient
I bought a windshield wiper blade the customer service was real helpful they was very knowledgeable about everything I recommend this place
The people there are knowledgeable but the prices are very expensive
Understocked never have the parts that you need what good is a distributor cap, rotor putton with no wires and to beat all it was parts for a GM 5.7 one of the most common motors in the US
Had a bad battery and they fixed me up right away
They do not charge batteries unless they are out of the vehicle even if they tell you do over the p hi one when you call and drive all the way up there... They do test in vehicle thou and are very nice guys!
Great 👍service
This place needs some help. They have very motivated managers but the employees are terrible. Inexperienced, unprofessional, untrained and unmotivated. After waiting in an endless line (yes even at midnight this place Id packed) youll get to talk to someone that has no idea what a brake pad is.
Better than that auto zone hard time about everything there
Always great employees and willing to help get the job done
Quality and prices good as usual. But unless your a seasoned auto parts vet dont even bother to ask the staff for help. Turnovers high here so theres lots of trainees.
Told me to wait outside in the cold because there was too many people and then 3 other people walked inside like nothing it’s probably because i’m mexican
Very helpful & honor our veterans with a discount
Its a good Auto parts store the people are friendly and helpful
Polite staff.
I actually made a mistake and came here looking for auto zone. The staff were very helpful and honest about pricing.
When I called they said how can then help me as I proceeded to ask for a part they told me they couldnt help me cause the system was down all day. 5 minz later I walked in the store and everything seem to be working fine. I guess thats what they tell people when they dont want to answer phone calls
A little to ghetto.
Went to test an alternator before buying it and the girls in the store didnt even know how to hook up the part to test it or how to operate the machine. Maybe get some people who know what theyre doing to work there.... Will not return
Called ahead for parts and was told that they were in stock. After arriving I still had to wait 30 mins for a parts runner to get back from 2 other stores with my parts that were in stock. Dont mislead people. Its either there or not.
Love these guy the best around.
Convenient along the way home from school. And got what I need for my car.
Sales people were knowledgeable & easy to work with. Nice store.
Best customer service out of any auto place around friendly helpful knowledgeable I wont go to AutoZone or OReillys again
Helpfull staff, cheerfull and polite, will use computer and book reference material to get the correct info. Rent out tools. 10% veterans discount, which I didnt know about at first, so they refunded it to me. Will let you use the code-puller, unlike other places.
Didnt offer any real help
Luckily i would say that i got an awesome deal here. My luck or computer glitch or may be discontinued part
Good place to get in and out of. Im starting to prefer Advance Auto over the zone.
Friendly honest staff will help you find the right part for the job without breaking the bank
No help at all had to leave my items because they would not cash me out
Right parts right price knowledgeable sales people.
Always take care of me and give me the best price 99% of the time.
Good people...fast work
The staff is always ready to help and ready to answer your questions
Great employees, usually have what I need.
Fair prices with trained staff
Dont go there! Tell me its one thing n then it wasnt..... Too long a story to tell....
KTheir employees are very help full.
The lady who helped me had some what of a nasty attitude but the man who checked me out was nice
This is one of my favorite auto parts store to visit because the people that work there are awesome they have a variety of things guy I was talking to about my truck problem told me about something that it could be that might be cheaper and ended up being that save me a bunch of money thats not always the case but for the most part doesnt hurt to check I got lucky last time save me a bunch of money
Very knowledgeable staff! A+
Hector is a worker there and he had all the right answers to my questions and went above and beyond to help me out
I told them I wanted a part, they said theu didnt have it and sold me a different one and said it would work, it didnt.
Buy online save 20%
Windshield wipers and theyll install them Free
They generally will have the part you are looking for, but dont expect any knowledge on said parts.
Very nice people worker and healthful
Didnt have anything i needed. Smh.
Great service fast and very friendly
Always helpful staff. Clean.
Friendly efficient service
Very helpful staff here.
Good place for auto pary
Usually get in and get out knowledgeable people
The worse experience ever
Fast n great service
Great help
No help autozone the best
People were very nice
Extremely helpful staff.
Love this place
Fix it yourself with parts from these guys
They always seem to be cheaper than anybody else on their parts
Very knowledgeable
Good place to shop
Always a good experience.
You took Clementes from us.... You suck!
Got parts I need everytime
Parts in stock, friendly service.