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CPR Cell Phone Repair Lewisville - Vista Ridge
2325 S Stemmons Fwy Suite 306, Lewisville, TX 75067, United States
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CPR Cell Phone Repair Lewisville - Vista Ridge
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Ne
Review №1

My mom was panicked about the front of her iPhone being broken. They were super kind and fixed it very quickly. I will definitely use them again for my cell phone repair needs!

Ga
Review №2

My Motorola phone stopped charging. At lunch, I drove to two different, well known, phone repair shops in Flower Mound. The first looked at it and said they could not repair it, even though Motorola lists them as a preferred repair shop. The second claimed they did not work on Motorola phones which is contrary to their web site advertising.Vista Ridge CPR was a little out of my way, but they have repaired phones for my wife and I in years past. I called the Vista Ridge CPR. They said they would look at it. The drive was well worth it. My phone was working again 10 minutes after arrival.Vista Ridge CPR I appreciate your efforts! Kudos to you!

Ka
Review №3

This place restored my phones screen. However, when I went to go put my phone in vibration mode, it didnt work. I took it back and the associate said that the vibrator was broken due to them switching the parts back after fixing the screen. I was driving back and fourth for days. Then they finally fixed the vibration, and then they stated that I had a swollen battery. They said it was because my phone was old. I told them I just got this phone in March, and they said they dont know why the battery would swell. Its a good thing that its under warranty because I would not be paying a dime for the damage they did to my phone. Now Im waiting on a new battery for my phone.

Jo
Review №4

This place is like the ICU of a major hospital! John and Uriah worked beyond closing time and were the most accommodating specialist I have had the pleasure to find in any of the 3 major cities in my territory. God bless yall.

Do
Review №5

Very smooth and helpful operation with a very fast turn around. Very customer friendly and I will definitely be using them again.

Mi
Review №6

The gentlemen that helped me today were great! Professional and courteous, and my phone was ready to pick up when they said it would be ready.

Br
Review №7

Best customer service EVER! I wish more people treated their customers like these guys do. Very helpful and knowledgeable. I will be their customer forever.Johnny and his guys know their stuff!

Co
Review №8

Went in on 8/17. My phone screen was completely screwed up. They said it would take an hour and when I came back it was done. The guys are super friendly and super helpful.

Ma
Review №9

These guys were great! Fixed my phone quickly and showed me a few extra settings to help me out going forward! They were personable, which seems to be a lost skill these days, and professional! Ill be back to them if I need more work done. Thanks.

qu
Review №10

Happy with my screen, only thing is is that whatever new screen they put on caused the colors of my screen to seem tinted in a way. I thought it was my eyes at first but when I compared it to others I realized it’s not as vibrant and looks pretty dull. Pretty frustrating cause it’s hard not focus on it. Cant beat that price though.!Update!Went back about a week ago. And they completely fixed my phone to look as great as it did fresh out the box. Probably even a little better.

Sw
Review №11

I cant thank CPR Phone Repair enough. I had a couple of issues with my iPhone (call volume and charging related). They fixed it under 5 minutes. They are courteous, responsive, extremely fair in pricing, and above all highly trustworthy. If you have any issues with your phone, these are your go-to guys. No need to even look elsewhere.

Da
Review №12

The only reason I didnt mark good value is that phone parts are very expensive. This store was great. I was helped by Uriah who was very accommodating and professional, offered me several options when the color for my phones back glass was unavailable in his stock. Replaced my front screen and back glass in less than 2 hours, then applied a screen protector without a single damn bubble. Ill definitely be going back to this location if I need this sort of service in the future.

Gi
Review №13

Fast and cheap. Great service. No cap

El
Review №14

Walked in and out in less than 10 minutes! Super professional and great customer service! I’ll be back. Highly recommend!

Br
Review №15

Nice team and reasonable fees. Took my Surface Pro 4 to replace the screen and battery. The screen they used to replace my cracked one had flickering issues? But they quickly replaced it again and all works well now

Ja
Review №16

Very quick service, able to fix my brother’s MacBook and replace my screen protector in about 15 minutes. Friendly face, friendly place 10/10 would come again.

Va
Review №17

Johnny and Miguel were able to help me out with my phone and made helpful recommendations. Will definitely keep them in mind for any future needs. Great service!

sr
Review №18

I visited the store for my macbook repair, Johny, diagnosed and fixed it within few minutes. He is very responsive, helpful and informative. Excellent service and I highly recommend it.

An
Review №19

My phone was not charging, I went in thinking I was going to pay an arm and a leg. Came out not paying anything. Guess it just needed a clean. Honesty is the best policy👌🏽 Totally recommend.

Da
Review №20

Excellent customer service. Uriah is very professional and helpful. The best!

Me
Review №21

Excellent customer service and excellent results!! I was in a bit of a panic because my mobile wouldnt turn on. I was at work all day without it and I was concerned. I zoomed over to CPR right after work. It is a very calming environment and my phone was fixed within 10 minutes. Could not have had a better experience!!!!

Fa
Review №22

I’ve been to this store twice in the last year and the service and product availability have been great both times. The hours of operation are good and Uriah has been a helpful associate on both visits. I hope they get enough business to stay open for the long haul. Great option, close to home.

Ji
Review №23

My phone suddenly couldnt charge any more. I thought it was a battery problem and planned to buy a new battery. The wonderful and skillful staff in this store not only identified the issue was not with the battery but with the broken cable, but also offered a free cable to us. Problem solved within minutes and for free. We are very grateful. Highly recommend this store to all.

Sa
Review №24

Very laid back and professional crew that treats you like a normal human being. Went in for a charging issue not knowing what to expect and was in and out in under 10 minutes. Definitely my go-to stop for problems and issues from this day forth.

Er
Review №25

They were responsive and provided good value for their work and on time.

Mi
Review №26

Had issues locating my Zagg glass for Note 9. Uriel had some in stock. Took care of me fast and with professional service. I will always repeat service here.

De
Review №27

Visited this CPR location for warranty replacement of Invisible Shield on my phone. The Tech. was professional and I was in & out of the location in reasonable amount of time.

Je
Review №28

Feels good to know my kids iPad was in expert hands for a really fast and done-right repair. Thanks!

Ro
Review №29

I have an iPhone 8plus and my battery was starting to fatigue. They changed it within 2 hours for a very reasonable price and has a 12 month warranty. Great service and will definitely use them for any further repair needs. Uriah was very helpful.

Da
Review №30

Very helpful and professional. Would recommend them. Easy to work with and friendly

HA
Review №31

These guys are excellent and we will definitely be coming back to them for all of our phone and tablet repair needs. ⭐️⭐️⭐️⭐️⭐️

Th
Review №32

Loved to see good care and maintenance and the expertise. Had my xbox one x gotten diagnosed and they were super cool about tell me everything that needed to be done. It was also relatively cheap than other official services.

Ja
Review №33

Thought my XBOX ONE X was gone forever with a port problem. A year after it stopped working, I heard about CPR in Lewisville, and thought Id give it a shot. They gave me a quick quote for the issue, and I took it in. Turns out, the problem was a little more intensive, and they had to order an extra part. They kept me updated on the progress, and after I got that exciting call that it was fixed, I went in the next day and payed exactly what they quoted me at. Now Im gaming on my console that lives again. CPR employees are miracle workers, and honest miracle workers at that. 5 stars all the way around.

An
Review №34

Johnny was very helpful and respectful. He did a fantastic job on my unusual request. Thank you very much.

Ja
Review №35

I thought my charger port was going out but the guy at the front desk was able to clean out about 2 years of lent and get it working again!

Je
Review №36

Uriah and Johnny were very friendly and helpful. Super fast service. Thanks guys!!

Se
Review №37

I was having issues with my note 8 charging and after trying everything to clean the charging port; figured it was a damaged charging port. I like the phone a lot, so buying a new one wasnt necessary. I walked in, and in 5 minutes, he handled my phone issues with the proper tool to clean out the port. All is well in the world again and get this. He didnt charge me. I had to leave a review for this awesome experience.We have also used them for a screen repair on an iPhone and its been about a month and zero issues since. Highly recommend.

BR
Review №38

I went in because a part of my charger had broken off in my phone and was stuck. When I went in I was in and out within five minutes and it was free of charge. Very friendly, quick, and professional.

Mr
Review №39

The service is brilliant. The staff is very knowledgeable, courteous, friendly and thorough with the excellent quality of service.

Wa
Review №40

Very pleased with their service. They repaired my phone quickly with no issues.

Ma
Review №41

2nd time I’ve gotten my phone fixed there. The person who helped me was so nice, and it’s just a cool little store.

Ch
Review №42

Great service. Was able to drop off my phone and get it back in less than two hours. Great prices.

Ra
Review №43

My one plus phone had power button issue and they repaired for free of cost. Thank you so much CPR✅

As
Review №44

This place is a total scam! I came to get my phone fixed needed a new screen they tried to charge me 299.00 then he said 249.00 I know the screen doesn’t cost that much. I’ve gotten a phone fixed before same problem not 299.00 very unprofessional

Ja
Review №45

When you are at Lewisville CPR cell phone service ask for Janie who is very professional and friendly. I highly recommend this place who are need of cell phone or laptops repair or any electronic gadgets repair. I am 100% satisfied with their service, worth the money.

An
Review №46

They did good work in a short amount of time and it’s been good

As
Review №47

Uriah was so much help he fixed my phone in a heart beat !

Yi
Review №48

This place is so nice! The customer service was really good too. I had to go in there to fix my ipad from forgetting the passcode and they fix it for free! I totally recommend this place.

B
Review №49

Overall just a great experience with this store. They were professional, and very helpful with the process of fixing my screen on my Note 20 Ultra. They were able to replace my phone screen in a very timely manner, even with having to overnight order my screen. Though I do wish that they carried ZAGG screen protectors for the Samsung Galaxy Note 20 Ultra so that I wouldve been able to just replace it under their warranty there, but Ill just have to go through their online process.update: about a few days later they ended up calling me to let me know that they had ordered the screen protectors for my phone.

Da
Review №50

Johnny was extremely helpful with my repair highly recommend

br
Review №51

Uriah was great! Fast repair and very communicative. I will continue business here, they are amazing! Thanks

Dy
Review №52

Always great service! Johnny is great. He is friendly, courteous, and very knowledgeable. My Invisishield screen protector is great and with the lifetime replacement for $10 per replacement it is replaced within minutes every time. Can’t say enough how impressed I am with CPR in Lewisville!

Da
Review №53

I went in because of a defective charging port, and had planned to spend $300-400 to get it fixed. To my surprise this location was able to fix the issue by removing the rubber, and they charged me $0. It was absolutely free, and I know that in the future I will not even consider any of the other locations because they all told me to go to CPR in Lewisville. Stop looking and just go!

Re
Review №54

Johnny is awesome, helped us out in a pinch . CPR has the best service ever at a great cost!!!

R.
Review №55

They are very courteous and explain things in a simple manor.

AL
Review №56

My phone internet wasn’t working and cricket was telling us that we had to replace or get a new phone. We went to C.P.R and they helped us. It turned out that it was a vpn app . Thank you so much . We didn’t even have to pay🤩 we only had to leave a good review . They have great service too

Ma
Review №57

Called in the morning for help with product installation. Went into store and Johnny was very helpful and friendly! Definitely recommend this location for cellphone issues!!

Da
Review №58

Johnny was GREAT!! I had so many issues with their flower mound location. I really didn’t expect to be treated as well as I was treated at this location. They were absolutely amazing! They took care of the problem that their flower mound location refused to even consider. They replaced the broken screen that the flower mound location put in my phone and refused to standby. Because I had been treated so poorly by their other location, they even gave me a brand new phone case!

Ed
Review №59

Went for a Battery Replacement and the Person in charge was very proactive in honoring me a match price. Very Happy with Results!

KE
Review №60

I was very happy with the service. The representative Uriah was very professional and my sons phone was fixed in a timely manner. The pricing is fair also.

ja
Review №61

At first i was very pleased with the repair they initially did on my iPhone XR. However, after 2 months the screen started glitching out (whatever the warranty covers that) but then i dropped my device with the case on and one simple crack disabled half my screen. The warranty was then voided. Upon going back to the store, Johnny was very condescending and offered no solution to help me out. Essentially the $160 cheap screen they use will 100% stop working within a year. If that was physical or liquid damage then youre screwed. If you are looking for a cheap fix maybe this is your solution, but be warned; you will definitely be revisiting this place because the fix will only be temporary.

cc
Review №62

This was my first time at this place and i came in to see if they could get the charger piece that broke off in my charging port. They got it out in less than 5 mins with no charge! Great Place! Super sweet customer service!

Da
Review №63

Update: I feel compelled to provide an update to my previous review. My excitement on the visual improvement to my iPad was quickly brought back down when I started using my iPad. The touch response was clearly not right. It would work for a while, then quit working. It would come and go with no real pattern of behavior. I returned to CPR on the Saturday (4/10) only a few days after picking it up expecting I might get some resistance or be accused of having somehow damaged the iPad. I was pleasantly surprised! Unfortunately, I did not catch the name of the tech who helped me out on Saturday as I would gladly praise him by name. He explained they would examine it and, if necessary, replace the faulty screen. A few days later and it was repaired again and seems to be working great. They have definitely earned my future business...again.Original review: Uriah took my phone call and was also the person who assisted me when I arrived. He was clearly ready for me when I came in. It didnt take long to check in my iPad Pro for a screen replacement. They finished replacing the screen in about 2-1/2 hours. This was well within the time estimate Uriah had provided. The screen looked like brand new and I am thrilled with the result. I would definitely use CPR Vista Ridge again and recommend them to others.

Ji
Review №64

Ive used them 3 or 4 times and services is always fast, professional and at a reasonable price. They fixed my laptop, and they fixed my cell phone 2 or 3 times and every time its been a great experience.

Ar
Review №65

The team at CPR were very professional and they handled the issue with my phone very quickly. The cost of transferring my data was minimal and they kept me in the loop about what was going on. Shout out to Johnny for getting my phone back to me so quickly; well done!

Ji
Review №66

Overall I had excellent experience with CPR,

Br
Review №67

I love this shop. It did everything well and my phone came out perfect!!only thing is it’s a bit to pricey. Other than that it’s worth it!!!

Ev
Review №68

Excellent and fast service! Highly recommend.

Ke
Review №69

Uriah was friendly and extremely helpful with replacing my phone screen protector. The whole process took less than 10 minutes. Thank you so much for your amazing customer service, Uriah!

Bo
Review №70

Excellent service and great price

Sh
Review №71

Fast and great fix for my daughters ipad screen!

Mi
Review №72

Great service I’ll definitely come back

Ma
Review №73

Uriah is the best, very good guy I’ll have to let others know about CPR CELL PH REPAIR....great customer service, very informative, helpful, and courteous!!

Sh
Review №74

Jonny & Uriah, both were very helpful as I’m not very Tech savvy, very prompt service, Professonal service and customer Friendly. Will recommend their place to anyone and very cost effective, honest people .

Ce
Review №75

Got my phone fixed in no time! It wouldn’t even start, but they took care of me. These guys can fix anything I swear!

Em
Review №76

I cracked my screen the night before and emailed in for an estimate. They called confirming the estimate and gave me all the info I needed to know and I went in to the shop. They say it takes about an hour and sure enough an hour later my phone was like brand new! I’m super thankful for how quick and fairly priced it was to fix my screen. Will definitely come here again if I ever need a screen fixed. Highly recommended!

Ga
Review №77

The guy who helped me was really nice and didn’t make me feel dumb or like I was bothering him. He clearly enjoyed helping people and working with phones!

Ni
Review №78

They fixed my sons Switch quickly. Friendly staff.

Cr
Review №79

I had looked into several other cell phone repair stores and they were crazy high & I finally found CPR .. They are professional & quick repair, They will tell you up front the cost and stand by it ... I had a note 8 that had 2 separate pieces on the rear glass & camera, but they took care of me & charged me the quoted price & not 2 separate prices.... Thank you.....

Cl
Review №80

I brought my computer in. The guy told me he would used the fee towards fixing my computer. He stated probably didn’t have the parts but would get on Amazon. I dropped off my computer after signing the 49.00 for the diagnosis. Ok, this is where I get upset. I’m calling back 3-4 times finally the guys tells me I’m not sure what is wrong but” to find out I have to go under screen and it may crack”..So let me get this straight my computer isn’t working now and you want to further damage it at my expense.That’s your diagnosis??So let me work on your Porsche.. I work on almost everything but I’ve never personally worked on a Porsche. I’m willing to try, but I may break things while I do.. oh, btw if I do I’m not paying for them..That’s your sales pitch?Wth someone here is out of their mind and I can guarantee it is not me.Nice kids but per the above I picked up my computer and asked to refund my diagnosis fee but they refused.Do not bring things to this store.

Jo
Review №81

Representative was knowledgeable, nice and very good at what he does, I definitely recommend his business to ever.

To
Review №82

Not all CPR’s are the same, and this location rocks it. I send all my business phones here. Straight shooters, communicate well; ie what they say and what they do are the same thing. Damn good.

Ro
Review №83

I took my laptop to have the DC port repaired. Very affordable and professional. Johnny also discovered the reason for my slow startup was a bad hard drive (not the need for more RAM as I thought.) I authorized replacement and now everything works SO MUCH better! They are very knowledgeable and explain things very simply to novices like me. I highly recommend them!!

na
Review №84

Johnny helped me sort out a data transfer issue. Very helpful and informative.

La
Review №85

Fair price and fast service! The employees are very kind and they fixed my screen in under an hour. Highly recommend!

El
Review №86

Prompt professional service! Jon M did a great job taking care of both my IPad and IPhone 11 screens. Will gladly bring them back if I need any future repairs and send friends that way.

Li
Review №87

My iPad couldn’t be turned off and was frozen with the apple logo on the screen. Took it in to CPR and Uriah knew just what to do. Was able to pick it up a couple of hours later, good as new. And he didn’t charge me, which was awesome. Perhaps because I was a returning customer. I had a new screen put on this same iPad a couple of years ago and they did a great job with that.

Br
Review №88

Johnny quickly removed a jammed SIM card in my iPhone like a wizard! Also they had a great selection of phone accessories.

He
Review №89

Great place great customer service

Gr
Review №90

Great service, thank you Uriah. I explained the issues and they were able to let me know what it might be. The repairs were within their estimate. I would definitely use them again and recommend them to others.

Er
Review №91

Very helpful, friendly, and fast! Would recommend everyone to come here.

Me
Review №92

Got my phone fixed quick and easy. Was in the time frame that they told me. Polite and very professional.

We
Review №93

Great place, nice people and excellent service. I would not hesitate to recommend them to anyone.

Ro
Review №94

Ive now used this place for several repair instances & theyre at the top of their game. Their repairs are done right & they warranty their work. The staff are very friendly & theyre a very knowledgeable bunch! Ive had apple & android devices repaired along with a PS4. If its electronic they can fix it & are very reasonable on prices. I cant recommend this place more!

Me
Review №95

Brought my phone here to be repaired based on the reviews of them fixing cracked screens and water damaged phones. Sure enough they fixed the damage done to my phone however, the screen they put on my phone is very defective. My screen jumps around and I have to press the buttons several times to get my phone to respond. Im often restarting my phone to get it to somewhat function but after prolonged usage the problem persists.Today I took my phone back to CPR to see if they could replace the faulty screen they put onto my phone. However, of course they said they couldnt guarantee the phone screen because of prior water damage. If my screen wasnt cracked I wouldve never needed a replacement as it worked fine with the cracked screen. I found this very off-putting they wouldnt at least guarantee their parts. I was told to update my phone to see if that worked and if it didnt Id have to pay for another screen replacement that might not work. The quality of their parts arent up to par for the $162 I was charged for a phone that doesnt function due to the parts they used.**Update** In response to the below posting,That is completely false. I have never heard of a company not guaranteeing their own parts nor was I made aware of this, my front facing camera worked perfectly. Carin professionals is more like lackluster with their oh-well attitudes. I will never be back thank you. You had my phone for 2 days, and when I received it back it was working but not fully charged. So of course I was elated to have it back, however its been worthless since I got it back from you guys, now the screen has gone completely black after dimming down over the last 2 weeks and of course you dont guarantee your parts, so now I have to come out of more money for a phone that stills needs to be resuscitated. UbreakIfix is way more cost effective and uses reputable parts. There are tons of reviews about CPR using cheap parts on this review thread!

Dv
Review №96

Amazing service, great value. Could not recommend enough!

Ma
Review №97

A bit busy with the holiday, but clearly they know what they are doing. Got me fixed in no time. Thanks again guys!!!

Si
Review №98

Very helpful and quick. Also the deals, are amazing. Thank you.

La
Review №99

The employees are helpful and professional. We have had them fix several phones and have been pleased every time.

Ab
Review №100

My Samsung Galaxy S8 phone would not charge at all. It was late Friday evening so all stores were closed. I was referred to CRP Cell Phone repair so Saturday morning when they opened their doors I was in their store. The guy that helped me was a tech by the name of Uriah. He heard me out what was going on with the phone. He then asked me questions, asked to look at my phone, and gave me his assesment of what could be the problem. He said he wouldnt know for sure until he got inside the phone. He quoted me a price and said it could be more depending if other issues were found. He would call me to confirm if more work needed to be done before proceeding. Uriah called back in about 3 hours later to let me know my phone was fixed. The issue wasa damaged charge port. This was what Uriah had said could be the problem and it turned out it was. The cost for replacing the damaged part and labor was about $89 + tax. This saved me from having to buy a new phone so I was very happy with the cost. I ened up buying a wirless charger to have as a back up in case the charge port ever gets damaged again. I would recommend this place for its great customer service and the turnaround time it took to fix my phone!

Information
44 Photos
100 Comments
4.9 Rating
  • Address:2325 S Stemmons Fwy Suite 306, Lewisville, TX 75067, United States
  • Site:https://cellphonerepair.com/lewisville-tx/
  • Phone:+1 972-325-5253
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:9:30AM–7PM
  • Wednesday:9:30AM–7PM
  • Thursday:9:30AM–5PM
  • Friday:Closed
  • Saturday:9:30AM–7PM
  • Sunday:9:30AM–7PM
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