Worsest customer service that I ever had. I paid 2000$ for used transmission for my car 2 months ago and still waiting for 75$ refund for my old transmission. I just received the check but with wrong first and last name and I can not make a deposit because of wrong spelling. I really tired of this weird company. I would not recommend this company

Very helpful parts desk. Charles Ward found me all the parts I needed to repair our Nissan Van. They we able to secure the parts in a very timely manner and at affordable prices.

Had exactly what I needed at a great price!

Great national autoparts distributor with great service!

Very bad good luck .

Very professional and absolutely respectful. I had asked to be able to social distance and they were ready and willing without question as far as picking up the part we had ordered. There was absolutely no contact at all with picking up our part and very satisfied with their level of professionalism.

I Used To Work There.

Always helpful staff who know their inventory not only on property but Nationwide can tell you if they have your part and how long it will take to get to you or to them Easy System good people smart mechanics and they back their product not only with warranties but from what Ive seen LKQ and Keystone have great business ethics I have been dealing with them for years and will continue to do so no complaints great company.thanks guys

Great. I like the two boys who helped me

As a driver making delivers they are very so to unload. I was there for an hour. When the guy to me, it took five minutes!

Brian always help me get what i need for my car here. Fast response i recommend it.

Keith has been the best!!! Ive been working for Falmouth Midas for 8 years and every time Ive ever called he always helped me with the greatest Care and Honesty. Theres not another person I would want to do business with LKQ give that man a good Raise!!! Thanks for everything Keith.

Nice place to order parts you need great customer service

So i didn’t come for auto parts, but these people were so so kind! i had just left the rmv and i couldn’t get my old plates off due to my car being so old, so the rmv agent told me to go to the place next door. at first, i realized they didn’t do that type of thing. but the boss (manager? owner? i didn’t get his name) as well as randy both helped me the best they can! they spent 20-30 minutes of their day helping me and they didn’t even accept a tip or payment! they helped me get my new plates on and they were so so kind! i’m not the type of person to leave reviews, but these people truly love what they do and their passion is infectious and they were so welcoming. if you need parts, please go to them! i know i will if i ever need anything! thanks guys!

Complete misrepresentation of their advertised parts and total unprofessionalism in diagnosing of the parts before sale. I ordered the engine from them for the Audi which was $2400. After it was installed it was smoking black smoke. So I called them, they send me another one and it was bad as well. The third one was finally good, nevertheless I had to pay the shop 3 times more for the labor. Also the same kind of thing happened with the turbocharger ordered from them. But after they sent me a bad one the first time I decided not to deal with them anymore and ordered one from a different place.Not having used them for more than a year I decided to give a shot and try them again. So guess what?! They send a fuel pump with a more than 3 inch crack on it. And when you call them to speak with the same sales person its impossible to get a hold him/her. If you leave a message they will call you next day or not at all. So this was a final drop of my patience. Never again. Not to be trusted. Waste of time and money!

Very good help . get you what you need

To be told by a sales rep that a used part is going to be more expensive than a used is horrible advice. Then he goes on to say the part is scratched and it would be 150-70$. When I said I have found replacements on eBay in better shape for less, his response was eBay is a different beast and good luck? Really! So I ended up with used grill with no scratches for 90$ from you guessed it... eBay. Too bad they dont mind losing customers

Great place to order your part online and pick up at the counter. My second visit and my future go to for used parts.

STAY AWAY THEY GUARANTEE PART WILL BE THERE ON A CERTAIN DAY AND YOU DRIVE 2 HOURS TO GET THERE TO FIND OUT THE PARTS NOT THERE NOT IMPRESSED!!!!

Have all parts you would ever need

Quality Parts good warranty

Honest people with good customer service and a wide library of parts.

Ordered a lid/trunk and a bumper assy for $1900: Tony delivered them to wrong address, lost 4 days, called to rearrange shipping. Tony sad will take 2 days, called in two days no information were the parts are also sad will call me back... no call. I called two days later the same person sad will call me back with updates... never called back canceled the order. Very bad customer service...

Great help. Searching for a rim. They found the part and brought it me. Absolutely perfect

Best coustomer service Ive had in a long time

Ordered from this company through their online name Automotix. Quoted $152, charged $204. First order didnt ship: no call, email, communication at all. Second order arrived and it was the wrong part, although I ordered the correct item. Customer service was rude, lied, hung up on us, was condescending, did not allow us to speak with manager, etc. Just said oh well thats how it is. Promised a rebate of $113.20 of the $204 and still havent seen that! DO NOT ORDER - YOU WILL REGRET IT!

Best place to go for value. 👍👍👍

This company is nothing but full of lies, I ordered a transmission for a 2012 Hyundai Sonata Hybrid and I was told it had 57,000 miles on it. I ran a carfax only to find out the transmission had over 100,000 miles and defective. It took a total of 3 transmissions and 40 days for them to send me a working one. I took my car to 2 Hyundai dealerships to verify the transmissions they sent were bad. They charged me $1600 for a used transmission, but I had mechanics swap the transmission 3 times (3 days of labor). Save your money and order your parts elsewhere as this place does not check the quality of its parts.

Great junk....go there often for all my auto parts needs

%100 good place

They want a ton for junk i go to wilsons instead even tho its a longer drive they want 200 bucks for a set of used jetta mirrors i got new ones from wilsons for 125 lkq you suck

They do try fine what you need

High quality used parts

Brandon is awesome.

Very fantastic.

Good people work here

Stay away at all costs...these people WILL NOT honor their parts.every time is the same story, they have a jerk call you and start trouble shooting the parts with dumb questions just to try not to pay you.They expect you to take the vehicle to the dealership and pay diagnostic fees out of pocket just to tell them their parts are defective.

Not bad

This is the best Junkyard around

Need a part theyll get it for you

I Just called, and the lady that answered the phone was really rude and snobby

Dont care to go back there. I will do my alcohol shopping in Worcester

Best Junkyard in Massachusetts

Great customer service

Anything from used parts for your car......

I buy an engine from LKQ and I am a repair shop I paid $1,488 I put the engine like couple days ago in the engine is knocking now LKQ say that I need to change the intake to stop a noise on the Piston rod ..i dont recommend LKQ warranties

Great service

Aaa

Good spot

Good service

Son inresponsables

Terrible when you speak they have no passion ia

A lot of variety and options