Easily the worst customer service. Monotone. Awkward. Zero personality. Unfortunately i have to come here to get the lightener i love. Salon centric is 20x better.
I dread coming here. The customer service is atrocious. Ive had issues with the credit card and apparently multiple accounts. Ive called and put in a request to merge them, as the woman who checks me out always treats me rude like its my fault theyve kept my student account active since 2016. I actually wish I had another location closer, because every experience gets worse and worse here, because I know I am going to be treated horribly at check out.
Staff was very helpful.
Love the staff
I would put a zero if I could very rude and un proffessional
They are awesome very helpful and friendly will always go back....
Not many gel colors to choose from. Inventory limited.
Kathrine was extremely kind & helpful! She knew exactly where everything was and helped me gather all of the items quickly as I was in a hurry! Thank you so much! You rock! Stay awesome!
Have everything you could want or will order it. Carries many excellent lines of product
Great location for me just wish they carried more products in the nail lines they sell.
I have most experience with the Paul Mitchell color line and CosmoProf is the only place that I know that sells it! Theyre also very nice and knowledgeable.
Wife loves this place
The staff is very nice and ready to help. Definitely my favorite CosmoProf location yet. I will definitely be back!
They have signs that say buy one get one mix and match but when you get to the register they they don’t discount it. You have to read the IQ number because their stuff is everywhere and you grab something that doesn’t get a discount. 😪😪. Guess I’ll be going to State Beauty.
The store is always clean and organized and the employees are friendly.
Great selection and pricing for many prestigious haircare and skin care products.
Good products but not a professional staff.
Shows that they are open, but at 4:30 it’s actually closed.
For licenced professionals onlyq
Terrible shopping experience! Clerk did not honor my valid - current state license. She tried several times to find my account - however- did not want to enter my lic information. She stared at valid DL & State Lic for several minutes??? - I was still charged full retail!!! Extremely poor customer service! Will not return!
Super nice staff.
Often dont have supplies they carried formerly.
Extremely poor service. This used to be my favorite store, they always had all things in stock now I have been waiting for over a month for blades and there still not in. Everytime I call they get an attitude.
Licensed technicians only allowed. Love the products they carry and the employees are very helpful and friendly.
Great Customer Service by a gentleman in the Lenexa Store.
Excellent staff!!! Good prices
Service and product #1
Quick and very friendly service!! Thank you!!
Helpful staff!
They do not carry a good selection or quantity
Necessity for professional supplies.
Clean establishment and friendly staff